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Automatic Batch Determination
Based on Shelf Life




Applies to:
SAP ECC 6.0. For more information, visit the Enterprise Resource Planning homepage.

Summary
This article illustrates how a batch is automatically determined while creating a delivery based on the shelf
life of the material in the batch. This concept of batch determination is primarily useful in Pharmaceutical,
Chemical and Food industries, where you want a batch closer to its expiration date to be delivered first.
Besides you may also want to deliver only those products which have a remaining shelf life of a certain
number of days after it is being delivered.

Author:      Sweta Jain
Company: Deloitte Consulting India Ltd.
Created on: 05 February 2010

Author Bio
              The author is an analyst in the area of SAP ECC implementation having expertise in Sales and
              Distribution processes.




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© 2010 SAP AG                                                                                                      1
Automatic Batch Determination Based on Shelf Life




Table of Contents
Introduction ......................................................................................................................................................... 3
Configuration in SAP .......................................................................................................................................... 4
   1.       Import Standard SAP Characteristics .................................................................................................... 4
   2.       Creation of a Class ................................................................................................................................ 4
   3.       Material Master Settings ........................................................................................................................ 5
   4.       Goods Receipt ....................................................................................................................................... 7
   5.       Creation of multiple Batches .................................................................................................................. 8
   6.       Creation of a Search Class .................................................................................................................... 9
   7.       Creation of a Sort Rule ........................................................................................................................ 10
   8.       Creation of a Batch Search Strategy ................................................................................................... 11
Testing 14
   1.       Sales Order .......................................................................................................................................... 14
   2.       Delivery ................................................................................................................................................ 15
   3.       Billing ................................................................................................................................................... 18
Disclaimer and Liability Notice .......................................................................................................................... 19




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© 2010 SAP AG                                                                                                                          2
Automatic Batch Determination Based on Shelf Life




Introduction
There are various materials that may no longer be used or sold after a certain time period. These products
are normally assigned a shelf life expiration date (SLED). Now, if the product is to be delivered in batches,
the system should automatically determine the batches appropriately during the delivery. This concept of
batch determination is primarily used in industries involved in the manufacture of Pharmaceutical, Chemical
and Food products. The following example clearly illustrates the business scenario where we can apply this
concept of automatic batch determination.
Consider a Pharmaceutical Company which manufactures a product named as “Medicare”. The business
requirement is that the batches should be determined based on the following conditions.

    (a) The batch delivered must have a shelf life of at least 50 days from the date of delivery.

    (b) The batch which has an expiration date that is nearer should be delivered first and the batch which
        has already crossed its expiration date should not be picked up.

    (c) If the quantity required by the customer exceeds the quantity of a batch, then the next batch should
        also be picked up in the similar manner, that is, it should have its expiration date nearer than the
        remaining batches.




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© 2010 SAP AG                                                                                                      3
Automatic Batch Determination Based on Shelf Life


Configuration in SAP
   1. Import Standard SAP Characteristics
      First and foremost you need to import all the important standard SAP characteristics, that is you
      need to copy them from the client 000. These characteristics are hard coded in the ABAP functions.
      Transaction – BMSM




   2. Creation of a Class
      Then, create a class named as “CLASS_EXPIRYDATE” of Class type “Batch (023)” and assign a
      standard SAP Characteristics “LOBM_VFDAT – Expiration date, shelf life” to this class.

      This characteristic enables SAP to ask for the production date whenever a goods receipt for a
      material is done. Then the system automatically calculates the expiration date of the batch based on
      the shelf life of the product entered in the material master.
      Transaction – CL01




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© 2010 SAP AG                                                                                                   4
Automatic Batch Determination Based on Shelf Life


   3. Material Master Settings
      The next step is to maintain the class created under the „Classification‟ tab in the material master.
      Transaction – MM01




       Besides to enable the material to be maintained in batches, you also need to check “Batch
       Management” under the “Sales/General Plant‟ tab in the material master.
       Transaction – MM01




       You also need to maintain two most important fields under the tab „Plant data/storage. 1‟.




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© 2010 SAP AG                                                                                                     5
Automatic Batch Determination Based on Shelf Life


      a. Total Shelf Life - Period for which the material will keep in total, that is, from the date of
         production to the shelf life expiration date.

      b. Min. Rem. Shelf Life - Minimum amount of time for which the material must be kept upon goods
          receipt for the goods receipt to be accepted by the system.




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© 2010 SAP AG                                                                                                   6
Automatic Batch Determination Based on Shelf Life



   4. Goods Receipt
      The next step is to do Good Receipt for the material in different batches each with a different
      production date. An example for Batch „0000000015‟ is shown below.
      Transaction – MB1C




                                                                                    SLED (Populated
                                                                                    automatically by SAP)




                                                                    Manufacturing Date




       As soon as the date of manufacture is entered, the system automatically calculates the Shelf Life
       Exp. Date.

       SLED = Production Date + Total Shelf Life (= 100 from Material Master)




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© 2010 SAP AG                                                                                                     7
Automatic Batch Determination Based on Shelf Life


      The value of the characteristics “LOBM_VFDAT – Expiration date, shelf life” under the „Classification‟
      tab of the batch also gets updated automatically with the SLED.
      Transaction – MSC3N




   5. Creation of multiple Batches

      Similarly, create five other batches for the same material with different production dates as per the
      requirement. All the batches that were created in SAP with their production date and SLED are
      tabulated below.

                                                                        Self Life Exp. Date (calculated
             Batch Number                 Date of Manufacture
                                                                             automatically by SAP)
               0000000014                      15.09.2009                          24.12.2009
               0000000015                      15.11.2009                          23.02.2010
               0000000016                      15.12.2009                          25.03.2010
               0000000017                      20.12.2009                          30.03.2010
               0000000018                      01.01.2010                          11.04.2010
               0000000019                      05.01.2010                          15.04.2010




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© 2010 SAP AG                                                                                                    8
Automatic Batch Determination Based on Shelf Life



   6. Creation of a Search Class

      Now a second class („CLASS_SEARCH‟) needs to be created which will be used to search and find
      applicable batches during batch determination. This class is not assigned directly to the product but
      to the batch search strategy of the product. You primarily need to assign three characteristics to this
      class.

              (a) LOBM-VFDAT: The expiration date of the batch which is automatically updated by SAP
              as stated above.

              (b) LOBM-LFDAT: The delivery date which is automatically updated by SAP from delivery
              during batch determination.

              (c) LOBM_RLZ: Remaining Shelf Life for Batch. You use this characteristic to enter the
              required remaining shelf life in days that a batch must be usable after delivery to your
              customer.

      For example, if you want that your product‟s expiration date should be at least 50 days away from
      the delivery date, then the value of the characteristics LOBM_RLZ should be greater than or equal to
      50.

      Transaction – CL01




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© 2010 SAP AG                                                                                                    9
Automatic Batch Determination Based on Shelf Life


   7. Creation of a Sort Rule
      The next step is to create a sort rule which tells the system to sort the batches based on the based
      on the expiration date in ascending order (the batches with the date closest to the present should be
      the first to go).

       Transaction – CU70




       Click on the characteristics button and assign the characteristic LOBM-VFDAT to it. Also select the
       Ascending Check box to sort in ascending order




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© 2010 SAP AG                                                                                                    10
Automatic Batch Determination Based on Shelf Life


   8. Creation of a Batch Search Strategy

      Next you have to create a batch search strategy which will be called during delivery processing. A
      strategy type based on Customer/Material is used here.

      Transaction – VCH1




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© 2010 SAP AG                                                                                                   11
Automatic Batch Determination Based on Shelf Life


      Then, click on the “Selection Criteria” button to assign the search class previously created. In our
      case “CLASS_SEARCH” was assigned.

      All the three characteristics assigned to the class also get copied although the characteristic
      LOBM_LFDAT is hidden. These characteristics can be seen by clicking on the icon of hidden
      characteristics.

      Here you also assign the value of the characteristic LOBM_RLZ ( “Remaining Shelf Life for Batch” ).
      Since we want the system to select only those batches for which the expiration date is at least 50
      days away from the delivery date, the value of this characteristics is assigned as >=50.




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© 2010 SAP AG                                                                                                   12
Automatic Batch Determination Based on Shelf Life




      Now you assign the sort rule we created in the previous step by clicking the SORT button on the
      previous screen.




      The batch strategy is then saved. All the settings required for batch determination are now complete.




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© 2010 SAP AG                                                                                                   13
Automatic Batch Determination Based on Shelf Life


Testing
   1. Sales Order
      Now we create a Sales Order in order to see how it works.
      Total Quantity of Material entered in the Sales Order – 250.
      Required Delivery Date – 21.01.2010.
      Transaction – VA01




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© 2010 SAP AG                                                                                                   14
Automatic Batch Determination Based on Shelf Life



   2. Delivery

      Before creating the delivery let us predict which batches should be picked up according to the
      configuration done.

                                                                                       Remaining Shelf
              Batch             Available     Shelf Life Exp.
                                                                  Delivery Date        Life ( SLED –
              Number            Quantity      Date (SLED)
                                                                                       Delivery Date)

              0000000014        100           24.12.2009          21.01.2010            - 27 (expired)

              0000000015        100           23.02.2010          21.01.2010           + 32 days

              0000000016        100           25.03.2010          21.01.2010           +62 days

              0000000017        100           30.03.2010          21.01.2010           + 67 days


              0000000018        100           11.04.2010          21.01.2010           +79 days

              0000000019        100           15.04.2010          21.01.2010           + 83 days



      a. According to our requirement which says that only those batches which have a Remaining Shelf
         Life greater than 50 days should be picked up, only batch numbers 16, 17, 18 and 19 are
         relevant.

      b. Besides, the quantity we need to deliver is only 250. Therefore we want that the batches with
         closer expiration date but satisfying the above criteria should be the first to go.

          Hence, following should be the ideal selection.


                 Batch Number                     Delivered Quantity           Shelf Life Exp. Date (SLED)

                 0000000016                       100                          25.03.2010
                 0000000017                       100                          30.03.2010
                 0000000018                       50                           11.04.2010




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© 2010 SAP AG                                                                                                     15
Automatic Batch Determination Based on Shelf Life


      Now let us how is the batch determination done by SAP during delivery.

      Transaction – VL01




      Hence, we find that the batch determination is carried out exactly as per our requirement.

      Only batches 16, 17 and 18 are picked up with quantities 100, 100 and 50 respectively.

      Click on the batch determination button at the bottom to see the selection criteria used by SAP to
      determine the batches.




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© 2010 SAP AG                                                                                                   16
Automatic Batch Determination Based on Shelf Life


      Click on the button „Selection Criteria‟ to see the selection criteria used by SAP.




      Click on the button „Strategy Info... .‟




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© 2010 SAP AG                                                                                                      17
Automatic Batch Determination Based on Shelf Life


   3. Billing

      Batch Split from the delivery is carried forward to billing.




      The pricing is carried out at the batch level as shown below.




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© 2010 SAP AG                                                                                                     18
Automatic Batch Determination Based on Shelf Life




Disclaimer and Liability Notice
This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not
supported by SAP. Changes made based on this information are not supported and can be overwritten during an upgrade.
SAP will not be held liable for any damages caused by using or misusing the information, code or methods suggested in this document,
and anyone using these methods does so at his/her own risk.
SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or
code sample, including any liability resulting from incompatibility between the content within this document and the materials and
services offered by SAP. You agree that you will not hold, or seek to hold, SAP responsible or liable with respect to the content of this
document.




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© 2010 SAP AG                                                                                                                19

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SAP Automatic batch determination

  • 1. Automatic Batch Determination Based on Shelf Life Applies to: SAP ECC 6.0. For more information, visit the Enterprise Resource Planning homepage. Summary This article illustrates how a batch is automatically determined while creating a delivery based on the shelf life of the material in the batch. This concept of batch determination is primarily useful in Pharmaceutical, Chemical and Food industries, where you want a batch closer to its expiration date to be delivered first. Besides you may also want to deliver only those products which have a remaining shelf life of a certain number of days after it is being delivered. Author: Sweta Jain Company: Deloitte Consulting India Ltd. Created on: 05 February 2010 Author Bio The author is an analyst in the area of SAP ECC implementation having expertise in Sales and Distribution processes. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 1
  • 2. Automatic Batch Determination Based on Shelf Life Table of Contents Introduction ......................................................................................................................................................... 3 Configuration in SAP .......................................................................................................................................... 4 1. Import Standard SAP Characteristics .................................................................................................... 4 2. Creation of a Class ................................................................................................................................ 4 3. Material Master Settings ........................................................................................................................ 5 4. Goods Receipt ....................................................................................................................................... 7 5. Creation of multiple Batches .................................................................................................................. 8 6. Creation of a Search Class .................................................................................................................... 9 7. Creation of a Sort Rule ........................................................................................................................ 10 8. Creation of a Batch Search Strategy ................................................................................................... 11 Testing 14 1. Sales Order .......................................................................................................................................... 14 2. Delivery ................................................................................................................................................ 15 3. Billing ................................................................................................................................................... 18 Disclaimer and Liability Notice .......................................................................................................................... 19 SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 2
  • 3. Automatic Batch Determination Based on Shelf Life Introduction There are various materials that may no longer be used or sold after a certain time period. These products are normally assigned a shelf life expiration date (SLED). Now, if the product is to be delivered in batches, the system should automatically determine the batches appropriately during the delivery. This concept of batch determination is primarily used in industries involved in the manufacture of Pharmaceutical, Chemical and Food products. The following example clearly illustrates the business scenario where we can apply this concept of automatic batch determination. Consider a Pharmaceutical Company which manufactures a product named as “Medicare”. The business requirement is that the batches should be determined based on the following conditions. (a) The batch delivered must have a shelf life of at least 50 days from the date of delivery. (b) The batch which has an expiration date that is nearer should be delivered first and the batch which has already crossed its expiration date should not be picked up. (c) If the quantity required by the customer exceeds the quantity of a batch, then the next batch should also be picked up in the similar manner, that is, it should have its expiration date nearer than the remaining batches. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 3
  • 4. Automatic Batch Determination Based on Shelf Life Configuration in SAP 1. Import Standard SAP Characteristics First and foremost you need to import all the important standard SAP characteristics, that is you need to copy them from the client 000. These characteristics are hard coded in the ABAP functions. Transaction – BMSM 2. Creation of a Class Then, create a class named as “CLASS_EXPIRYDATE” of Class type “Batch (023)” and assign a standard SAP Characteristics “LOBM_VFDAT – Expiration date, shelf life” to this class. This characteristic enables SAP to ask for the production date whenever a goods receipt for a material is done. Then the system automatically calculates the expiration date of the batch based on the shelf life of the product entered in the material master. Transaction – CL01 SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 4
  • 5. Automatic Batch Determination Based on Shelf Life 3. Material Master Settings The next step is to maintain the class created under the „Classification‟ tab in the material master. Transaction – MM01 Besides to enable the material to be maintained in batches, you also need to check “Batch Management” under the “Sales/General Plant‟ tab in the material master. Transaction – MM01 You also need to maintain two most important fields under the tab „Plant data/storage. 1‟. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 5
  • 6. Automatic Batch Determination Based on Shelf Life a. Total Shelf Life - Period for which the material will keep in total, that is, from the date of production to the shelf life expiration date. b. Min. Rem. Shelf Life - Minimum amount of time for which the material must be kept upon goods receipt for the goods receipt to be accepted by the system. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 6
  • 7. Automatic Batch Determination Based on Shelf Life 4. Goods Receipt The next step is to do Good Receipt for the material in different batches each with a different production date. An example for Batch „0000000015‟ is shown below. Transaction – MB1C SLED (Populated automatically by SAP) Manufacturing Date As soon as the date of manufacture is entered, the system automatically calculates the Shelf Life Exp. Date. SLED = Production Date + Total Shelf Life (= 100 from Material Master) SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 7
  • 8. Automatic Batch Determination Based on Shelf Life The value of the characteristics “LOBM_VFDAT – Expiration date, shelf life” under the „Classification‟ tab of the batch also gets updated automatically with the SLED. Transaction – MSC3N 5. Creation of multiple Batches Similarly, create five other batches for the same material with different production dates as per the requirement. All the batches that were created in SAP with their production date and SLED are tabulated below. Self Life Exp. Date (calculated Batch Number Date of Manufacture automatically by SAP) 0000000014 15.09.2009 24.12.2009 0000000015 15.11.2009 23.02.2010 0000000016 15.12.2009 25.03.2010 0000000017 20.12.2009 30.03.2010 0000000018 01.01.2010 11.04.2010 0000000019 05.01.2010 15.04.2010 SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 8
  • 9. Automatic Batch Determination Based on Shelf Life 6. Creation of a Search Class Now a second class („CLASS_SEARCH‟) needs to be created which will be used to search and find applicable batches during batch determination. This class is not assigned directly to the product but to the batch search strategy of the product. You primarily need to assign three characteristics to this class. (a) LOBM-VFDAT: The expiration date of the batch which is automatically updated by SAP as stated above. (b) LOBM-LFDAT: The delivery date which is automatically updated by SAP from delivery during batch determination. (c) LOBM_RLZ: Remaining Shelf Life for Batch. You use this characteristic to enter the required remaining shelf life in days that a batch must be usable after delivery to your customer. For example, if you want that your product‟s expiration date should be at least 50 days away from the delivery date, then the value of the characteristics LOBM_RLZ should be greater than or equal to 50. Transaction – CL01 SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 9
  • 10. Automatic Batch Determination Based on Shelf Life 7. Creation of a Sort Rule The next step is to create a sort rule which tells the system to sort the batches based on the based on the expiration date in ascending order (the batches with the date closest to the present should be the first to go). Transaction – CU70 Click on the characteristics button and assign the characteristic LOBM-VFDAT to it. Also select the Ascending Check box to sort in ascending order SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 10
  • 11. Automatic Batch Determination Based on Shelf Life 8. Creation of a Batch Search Strategy Next you have to create a batch search strategy which will be called during delivery processing. A strategy type based on Customer/Material is used here. Transaction – VCH1 SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 11
  • 12. Automatic Batch Determination Based on Shelf Life Then, click on the “Selection Criteria” button to assign the search class previously created. In our case “CLASS_SEARCH” was assigned. All the three characteristics assigned to the class also get copied although the characteristic LOBM_LFDAT is hidden. These characteristics can be seen by clicking on the icon of hidden characteristics. Here you also assign the value of the characteristic LOBM_RLZ ( “Remaining Shelf Life for Batch” ). Since we want the system to select only those batches for which the expiration date is at least 50 days away from the delivery date, the value of this characteristics is assigned as >=50. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 12
  • 13. Automatic Batch Determination Based on Shelf Life Now you assign the sort rule we created in the previous step by clicking the SORT button on the previous screen. The batch strategy is then saved. All the settings required for batch determination are now complete. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 13
  • 14. Automatic Batch Determination Based on Shelf Life Testing 1. Sales Order Now we create a Sales Order in order to see how it works. Total Quantity of Material entered in the Sales Order – 250. Required Delivery Date – 21.01.2010. Transaction – VA01 SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 14
  • 15. Automatic Batch Determination Based on Shelf Life 2. Delivery Before creating the delivery let us predict which batches should be picked up according to the configuration done. Remaining Shelf Batch Available Shelf Life Exp. Delivery Date Life ( SLED – Number Quantity Date (SLED) Delivery Date) 0000000014 100 24.12.2009 21.01.2010 - 27 (expired) 0000000015 100 23.02.2010 21.01.2010 + 32 days 0000000016 100 25.03.2010 21.01.2010 +62 days 0000000017 100 30.03.2010 21.01.2010 + 67 days 0000000018 100 11.04.2010 21.01.2010 +79 days 0000000019 100 15.04.2010 21.01.2010 + 83 days a. According to our requirement which says that only those batches which have a Remaining Shelf Life greater than 50 days should be picked up, only batch numbers 16, 17, 18 and 19 are relevant. b. Besides, the quantity we need to deliver is only 250. Therefore we want that the batches with closer expiration date but satisfying the above criteria should be the first to go. Hence, following should be the ideal selection. Batch Number Delivered Quantity Shelf Life Exp. Date (SLED) 0000000016 100 25.03.2010 0000000017 100 30.03.2010 0000000018 50 11.04.2010 SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 15
  • 16. Automatic Batch Determination Based on Shelf Life Now let us how is the batch determination done by SAP during delivery. Transaction – VL01 Hence, we find that the batch determination is carried out exactly as per our requirement. Only batches 16, 17 and 18 are picked up with quantities 100, 100 and 50 respectively. Click on the batch determination button at the bottom to see the selection criteria used by SAP to determine the batches. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 16
  • 17. Automatic Batch Determination Based on Shelf Life Click on the button „Selection Criteria‟ to see the selection criteria used by SAP. Click on the button „Strategy Info... .‟ SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 17
  • 18. Automatic Batch Determination Based on Shelf Life 3. Billing Batch Split from the delivery is carried forward to billing. The pricing is carried out at the batch level as shown below. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 18
  • 19. Automatic Batch Determination Based on Shelf Life Disclaimer and Liability Notice This document may discuss sample coding or other information that does not include SAP official interfaces and therefore is not supported by SAP. Changes made based on this information are not supported and can be overwritten during an upgrade. SAP will not be held liable for any damages caused by using or misusing the information, code or methods suggested in this document, and anyone using these methods does so at his/her own risk. SAP offers no guarantees and assumes no responsibility or liability of any type with respect to the content of this technical article or code sample, including any liability resulting from incompatibility between the content within this document and the materials and services offered by SAP. You agree that you will not hold, or seek to hold, SAP responsible or liable with respect to the content of this document. SAP COMMUNITY NETWORK SDN - sdn.sap.com | BPX - bpx.sap.com | BOC - boc.sap.com | UAC - uac.sap.com © 2010 SAP AG 19