Webinar: Moving to Office 365? What You Need to Know!

© 2016 Flexera Software LLC. All rights reserved. | Company Confidential1
Moving to Office 365? What You Need to Know!

Today’s Speakers
Kris Tibbetts
Senior Product Manager
Flexera Software
• ITAM Research Analyst
• Chief Agitator, Campaign for Clear Licensing
• ISO WG21 Contributor (ISO/IEC 19770)
• Free ICT Europe Contributor
• https://uk.linkedin.com/in/martinthompson
• http://www.twitter.com/itammartin
• Martin.Thompson@itassetmanagement.net
Martin Thompson

The ITAM Review
• Independent voice since 2008
• News, Reviews, Events, Networking
• Monthly newsletter, Worldwide Events
• >1M Visits 2015
www.itassetmanagement.net
>>Click here to Watch this Webinar On Demand Now<<

Agenda
• ITAM and IT transformation
• User management
• O365 optimization opportunities
• Case study
• Sweating perpetual office
• Campaign for Clear Licensing Research
• Ongoing optimization

ITAM & IT Transformation

• ITAM’s contribution to IT agility
– Preparation
– Tracking implementation
– Ongoing optimization

– Preparation
• This presentation is NOT:
– Why you should choose Office 365
– What versions to select

– Preparation
• This presentation is NOT:
– Why you should choose Office 365
– What versions to select
• This presentation IS:
– How to prepare and key considerations
– Make best use of existing entitlements
– Manage ongoing costs

Back to Basics
STD STD PRO PRO PRO

Back to Basics
STD STD PRO PRO PRO
User Management
• Growing importance of user licensing
• Builds, personas and active user management
• Feature constraints (e.g. desktop apps, one drive, Skype, PBX)
• Compatibility checks

Three Key Questions
1.
Is Office
365 right
for my
business?
2.
Are we
technically
ready for
Office 365?
3.
What
functionality
do my users
need?

Key Considerations
• Plan Level Flexibility per User
• Server maintenance,
upgrades, etc.
• Failover and Disaster
Recovery
• Capital Expense vs. Operating
Expense
• Always Being Current
Cap
Ex
Op
Ex
Cloud
Infrastructure

Office 365 Readiness
• Ensure your infrastructure meets the browser, client, and
OS requirements
• Ensure infrastructure is continuously up to date
Browsers Office 365 Requirement
Safari, Chrome, and Firefox You should be on the current version
Internet Explorer You should be on the current or
immediately previous version
Supported Operating System (OS) Versions
Windows 10, Windows 8, Windows 7 Service Pack 1
Windows 10 Server, Windows Server 2012 R2, Windows Server
2012, or Windows Server 2008 R2
Mac OS X 10.10

https://products.office.com/en-gb/business/compare-office-365-for-business-plans

Feature
requirements
Default
1

Feature
requirements
User personas
1
2
Default

Feature
requirements
User personas
1
2 3
Default

Feature
requirements
User personas
1
2 3
4
Default

Feature
requirements
User personas
1
2 3
4
Default
Optimized

Case Study – Kiosk Licensing

• Underlying licensing for E range
• Kiosk – no underlying license requirements = big savings

• K1 targets:
– Truck Drivers
– Factory Operators
– Cleaners
– External Staff etc.

• K1 targets:
– Truck Drivers
– Factory Operators
– Cleaners
– External Staff etc.
• Measurement metrics:
– User is not making use of Active Directory
– CMDB Records of a User without an assigned asset
• Comply with Microsoft's K1 rules

Sweating Perpetual Licensing
• Bridge licensing
• Microsoft’s strategic focus and bargaining chips
• Mindset change:
• Paying forever
• But role types can be changed

Microsoft CCL Research
1. Tracking the use of
Microsoft software is difficult
2. Licensing is at times
unnecessarily complex
3. The bundling of products
benefits sales objectives
over customer requirements
4. Not enough information is
provided to support
transitioning to new license
programs and economic
models
http://www.clearlicensing.org/microsoft-white-paper/
December 2015

Microsoft CCL Research
1. Tracking the use of
Microsoft software is difficult
2. Licensing is at times
unnecessarily complex
3. The bundling of products
benefits sales objectives
over customer requirements
4. Not enough information is
provided to support
transitioning to new license
programs and economic
models
http://www.clearlicensing.org/microsoft-white-paper/
December 2015
• Drive requirements to suit your users
• Measurement metrics defined in the contract
• Room for change
Recommendations

Ongoing optimization
• Run book automation – delivery and removal of accounts
• Synchronize with HR (joiners, leavers, movers)
• Monitor usage (Cloud, hybrid, user)
• SaaS re-harvesting

Office 365 Admin Center
• Centralized portal for managing Office 365 subscriptions
– License management
• Buy licenses for the subscription
• Remove licenses from subscription
• Assign or remove users to/from licenses
• Resolve license conflicts
– Plan management
• Switch, upgrade, renew, cancel plans
– Plan deployment
– Set security and compliance settings
– Monitor system health
– Manage users, passwords and groups
– Report on activity and usage
– Manage billing

• Classic user interface

• Preview user interface

Office 365 Admin Center Data Integration
• Office 365 API is available for integrating activity and
usage data into third party tools
• SAM tools can leverage the Office 365 API
– Manage Office 365 subscriptions within the context of a single tool
– Provide advanced filtering and reporting based on organizational
units, geographies or other criteria
– Enable detailed analysis and identification of redundant licensing
(e.g., perpetual license and Office 365 subscription for the same
user)

Office 365 Reports Dashboard
• Accessible from Reports icon on the
Admin Center home page
• Provides an activity overview across all Office 365 products
in use in the company

Activity Widgets
• Accessible from the Reports Dashboard
• Clicking anywhere on a widget provides detail report for
the activity

Email Activity Report
1. Date range
2. Data as of date
(24-48 hour latency)
3. Activity Chart option
4. User Chart option
5. Axis controls
6. Filter by clicking on
legend items
7. User-level details
table
8. Manage columns
9. Export to .csv file

OneDrive for Business Usage Report
1. Date range
2. Data as of date
3. Sites view
4. Files view
5. Storage view
6. Axis changes with view
legend item
8. Per-site details table
9. Manage columns
10.Export to .csv file

Skype for Business Online Activity Report
1. Date range
2. Data as of date
3. Activity view
4. Users view
5. Axis changes with
view
legend item
7. Per-site details table
8. Manage columns

Yammer Activity Report
1. Date range
2. Data as of date
3. Activity view
4. Users view
5. Axis changes with
view
legend item
7. User level details table
8. Manage columns

Office 365 Admin Center Reporting Limitations
• Some product usage data not yet available
– Visio Pro for Office 365
– Project Online
– Office Delve
• Analysis of >2,000 users requires export to .csv
• Access available only to global administrators of Office
365, Exchange, SharePoint or Skype for Business
• Use Office 365 PowerShell for tasks not available in the
– Access to additional user details
– Advanced filtering
– Cross-product reporting across Office 365 products
– Carry out bulk operations
– Configure features only accessible via PowerShell

Key Takeaways
User Management Strategy
User Personas
Measurement Clarity
Microsoft Admin Center is Not Enough

Stay Tuned for Our Next Webinar…
What’s New in FlexNet Manager Suite 2016
For more on managing and optimizing Microsoft Office 365
August 31st at 10am CT (US)
September 1st at 10 am (Sydney, Australia)
September 6th at 10 am (London)

Contact Info and for More Information:
Martin Thompson
http://forum.itassetmanagement.net
https://uk.linkedin.com/in/martinthompson
http://www.twitter.com/itammartin
Martin.Thompson@itassetmanagement.net
Kris Tibbetts
ktibbetts@flexerasoftware.com
www.linkedin.com/in/kris-tibbetts-a78879
www.flexerasoftware.com/SLO

Webinar: Moving to Office 365? What You Need to Know!

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Webinar: Moving to Office 365? What You Need to Know!