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Success Story:
Comcast
                                                                                               “AdminStudio is one of the most flexible products
                                                                                               I’ve ever used. It’s almost like two products in one:
                                                                                               you can either get up and running really quickly

Reducing costs and streamlining resources for an                                               and earn the return on what you’ve spent on it, or
                                                                                               you can get into as much detail as you want and

OS migration while meeting aggressive deadlines                                                leverage all the functionalities that you may want
                                                                                               in the product. Or you can even do both. Without

and handling complex application management: an                                                question, AdminStudio helped us realize our
                                                                                               goals with the least amount of organizational or

AdminStudio case study                                                                         managerial challenge that we’ve ever seen.”




                                                                                                                                         Darrin Veit
                                                                                                                                      Technologist II
                                                                                                                                     Comcast Cable




                                               The Flexera Software Solution                      able to completely repackage its legacy
                                               Prior to selecting Flexera Software’s              applications into the Microsoft Windows
                                               award-winning AdminStudio, Comcast                 Installer (MSI) format, migrate to Active
                                               had been using Computer Associates’                Directory and re-boot the machines with
                                               Unicenter product to manage their legacy           the updated software. Within 72 hours, all
Business Challenge                             applications. The company ultimately               600 machines were operating perfectly,
Comcast Cable is the leading cable and         found that the CA solution was not well            and the call center was open for business
broadband communications provider              suited to handle the migration of legacy           within its deadline.
serving more than 21 million customers         applications to Windows 2000 within
in 35 states and the District of Columbia,     the short time required to meet the                “I don’t think I’ve worked with any other
and is the market leader in 8 of the top 10    aggressive deadlines.                              technology that I’ve been able to get up
U.S. markets.                                                                                     and running so quickly,” says Darrin
                                               After an in-depth evaluation of both               Veit, Technologist II of Comcast Cable,
Comcast Cable, Central California              Wise Package Studio and Flexera                    Central California.
(Comcast) is responsible for all subscribers   Software’s AdminStudio, Comcast selected
in the greater metro area of Sacramento.       AdminStudio for its superior integration           Business Benefits
                                               with the SMS 2003 environment, as well             The benefits that AdminStudio delivered to
The company’s Sacramento-based group           as its ability to reliably handle all complex      Comcast Cable include:
serving Central California planned to          application packaging steps prior to                • Simplified and accelerated complex
open a new call center with 600 PCs            a major deployment including conflict                 migration: Comcast was able to
that needed to be installed within a           resolution, updates, pre-deployment testing           migrate their legacy applications from
short period of time. At the same time,        and overall packaging and installation.               Windows NT to Windows 2000
Comcast’s 100+ legacy applications used                                                              quickly and easily.
by the call center also had to be migrated     Under intense time pressure, Comcast
from Windows NT to Windows 2000                purchased AdminStudio only two weeks
Active Directory Services for this             before the new branch was scheduled to
new branch.                                    open. In a matter of days, Comcast was
• Single installation standard and                                   About Flexera Software
    increased reliability: Using the industry                          Flexera Software is the leading provider
                           ®
    standard InstallShield technology built                            of strategic solutions for Application
    into AdminStudio, Comcast was able to                              Usage Management; solutions delivering
    standardize all installations for multiple                         continuous compliance, optimized usage
    environments, resulting in simplified                              and maximized value to application
    testing and increased application                                  producers and their customers. Flexera
    reliability across the organization.                               Software is trusted by more than
                                                                       80,000 customers that depend on our
  • Reduced costs and streamlined IT                                   comprehensive solutions- from installation
    resources: Before using AdminStudio,                               and licensing, entitlement and compliance
    software packaging was a time                                      management to application readiness
    consuming, manual process. With                                    and enterprise license optimization - to
    AdminStudio, Comcast can package                                   strategically manage application usage
    an installation in a fraction of the time,                         and achieve breakthrough results realized
    thus increasing productivity and saving                            only through the systems-level approach
    valuable IT time and resources.                                    we provide. For more information, please
                                                                       go to: www.flexerasoftware.com




     Next Steps:
     You can download a no-cost evaluation of AdminStudio at
     www.flexerasoftware.com/adminstudio/eval




Flexera Software LLC                      Schaumburg                                United Kingdom (Europe,                   Japan (Asia,                              For more office locations visit:
1000 East Woodfield Road,                 (Global Headquarters):                    Middle East Headquarters):                Pacific Headquarters):                    www.flexerasoftware.com
Suite 400                                 +1 800-809-5659                           +44 870-871-1111                          +81 3-4360-8291
Schaumburg, IL 60173 USA                                                            +44 870-873-6300

Copyright © 2011 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners.
                                                                                                                                                                                    AS_CS_Comcast_Oct11

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AdminStudio Comcast Success Story

  • 1. Success Story: Comcast “AdminStudio is one of the most flexible products I’ve ever used. It’s almost like two products in one: you can either get up and running really quickly Reducing costs and streamlining resources for an and earn the return on what you’ve spent on it, or you can get into as much detail as you want and OS migration while meeting aggressive deadlines leverage all the functionalities that you may want in the product. Or you can even do both. Without and handling complex application management: an question, AdminStudio helped us realize our goals with the least amount of organizational or AdminStudio case study managerial challenge that we’ve ever seen.” Darrin Veit Technologist II Comcast Cable The Flexera Software Solution able to completely repackage its legacy Prior to selecting Flexera Software’s applications into the Microsoft Windows award-winning AdminStudio, Comcast Installer (MSI) format, migrate to Active had been using Computer Associates’ Directory and re-boot the machines with Unicenter product to manage their legacy the updated software. Within 72 hours, all Business Challenge applications. The company ultimately 600 machines were operating perfectly, Comcast Cable is the leading cable and found that the CA solution was not well and the call center was open for business broadband communications provider suited to handle the migration of legacy within its deadline. serving more than 21 million customers applications to Windows 2000 within in 35 states and the District of Columbia, the short time required to meet the “I don’t think I’ve worked with any other and is the market leader in 8 of the top 10 aggressive deadlines. technology that I’ve been able to get up U.S. markets. and running so quickly,” says Darrin After an in-depth evaluation of both Veit, Technologist II of Comcast Cable, Comcast Cable, Central California Wise Package Studio and Flexera Central California. (Comcast) is responsible for all subscribers Software’s AdminStudio, Comcast selected in the greater metro area of Sacramento. AdminStudio for its superior integration Business Benefits with the SMS 2003 environment, as well The benefits that AdminStudio delivered to The company’s Sacramento-based group as its ability to reliably handle all complex Comcast Cable include: serving Central California planned to application packaging steps prior to • Simplified and accelerated complex open a new call center with 600 PCs a major deployment including conflict migration: Comcast was able to that needed to be installed within a resolution, updates, pre-deployment testing migrate their legacy applications from short period of time. At the same time, and overall packaging and installation. Windows NT to Windows 2000 Comcast’s 100+ legacy applications used quickly and easily. by the call center also had to be migrated Under intense time pressure, Comcast from Windows NT to Windows 2000 purchased AdminStudio only two weeks Active Directory Services for this before the new branch was scheduled to new branch. open. In a matter of days, Comcast was
  • 2. • Single installation standard and About Flexera Software increased reliability: Using the industry Flexera Software is the leading provider ® standard InstallShield technology built of strategic solutions for Application into AdminStudio, Comcast was able to Usage Management; solutions delivering standardize all installations for multiple continuous compliance, optimized usage environments, resulting in simplified and maximized value to application testing and increased application producers and their customers. Flexera reliability across the organization. Software is trusted by more than 80,000 customers that depend on our • Reduced costs and streamlined IT comprehensive solutions- from installation resources: Before using AdminStudio, and licensing, entitlement and compliance software packaging was a time management to application readiness consuming, manual process. With and enterprise license optimization - to AdminStudio, Comcast can package strategically manage application usage an installation in a fraction of the time, and achieve breakthrough results realized thus increasing productivity and saving only through the systems-level approach valuable IT time and resources. we provide. For more information, please go to: www.flexerasoftware.com Next Steps: You can download a no-cost evaluation of AdminStudio at www.flexerasoftware.com/adminstudio/eval Flexera Software LLC Schaumburg United Kingdom (Europe, Japan (Asia, For more office locations visit: 1000 East Woodfield Road, (Global Headquarters): Middle East Headquarters): Pacific Headquarters): www.flexerasoftware.com Suite 400 +1 800-809-5659 +44 870-871-1111 +81 3-4360-8291 Schaumburg, IL 60173 USA +44 870-873-6300 Copyright © 2011 Flexera Software LLC. All other brand and product names mentioned herein may be the trademarks and registered trademarks of their respective owners. AS_CS_Comcast_Oct11