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Contact:             Investor Relations                     Media Relations
                     John Beneke                            Raymond O’Rourke
                     212-762-7282                           212-761-4262




             MORGAN STANLEY DEAN WITTER ANNOUNCES
            SECOND QUARTER NET INCOME OF $1.5 BILLION;
                   NET REVENUES OF $7.1 BILLION;
                    EARNINGS PER SHARE UP 30%
      ADDITIONAL $1.5 BILLION STOCK BUYBACK AUTHORIZED




NEW YORK, June 22, 2000 -- Morgan Stanley Dean Witter & Co. (NYSE: MWD)
today reported net income of $1,458 million for the quarter ended May 31, 2000 -- a
27 percent increase from $1,151 million in last year’s second quarter. Diluted
earnings per share were $1.26 -- up 30 percent from $0.97 a year ago.


Second quarter net revenues (total revenues less interest expense and the provision
for loan losses) increased to $7.1 billion -- 25 percent higher than last year. The
annualized return on average common equity for the quarter was 33.0 percent.


Philip J. Purcell, Chairman, and John J. Mack, President, said in a joint statement,
“We had another great quarter -- they’ve all been good since the merger. Our net
income for the first six months of this year is more than $3.0 billion, which is
significantly more than we made for the full year in 1997. Every business continued
to do well even in choppy financial markets. We are also pleased with the recent
upgrade in our credit rating by S&P, which reflects our pre-eminent position in
global financial services.”
In the first six months of fiscal 2000, net income was $3,002 million, 37 percent
higher than $2,188 million a year ago. Six-month diluted earnings per share were
$2.60, up 41 percent from last year’s $1.85 and net revenues rose 32 percent to
$14.5 billion over the same period. The annualized return on average common
equity was 34.7 percent for the first six months of the year.


SECURITIES
The Company’s Securities business posted net income of $1,090 million, a 31
percent increase from last year’s second quarter. The increase reflects record
revenues for its private client group and near record revenues for the Company’s
institutional securities business.
• Institutional securities’ results were driven by record revenues in equities and an
      outstanding performance in investment banking, despite a slowing in
      underwriting activity late in the quarter. Institutional securities also continued to
      benefit from its strong global presence.
• Equities’ record results reflected strong revenues in both derivative and cash
      products. Both areas benefited from increased volumes and volatility in most
      major markets worldwide. Fixed income’s results were flat versus the second
      quarter of 1999, as record revenues in commodities, driven by gains in energy-
      related products, were partially offset by a decline in global high yield trading.
• Investment banking’s outstanding quarter was driven by near record revenues and
      volume in global M&A advisory activity. For the first five months of calendar
      2000, the Company ranked first in announced global M&A; first in North
      America and second worldwide in equity and equity-related underwritings; and
      second in worldwide investment grade debt underwriting.1
• The private client group’s (PCG) record quarterly performance was largely the
      result of increased sales of listed and over-the-counter equities and higher



1
    Source: Thomson Financial Securities Data – Jan 1 to May 31, 2000.
                                                       2
revenues from the distribution of asset management products. PCG’s sales of
   asset management products remained strong during the quarter.
• PCG client assets in fee based accounts increased 73 percent from last year’s
   second quarter -- to total $128 billion. Total client assets of $660 billion were
   $141 billion higher than a year ago.
• The number of PCG’s global financial advisors rose to a record 13,513 -- an
   increase of 441 for the quarter and 1,475 over the last twelve months.
• The private equity group reported negative net revenues of $197 million for the
   second quarter compared with a gain of $29 million a year ago. These results
   reflected lower securities prices in the telecommunications and internet sectors,
   including our positions in Allegiance Telecom and InterNAP.


ASSET MANAGEMENT
Asset Management’s quarterly net income was $156 million, up 49 percent from
$105 million in the second quarter of 1999. The increase primarily reflects growth
in the Company’s assets under management as well as a shift in asset mix to a
greater percentage of equity products.
• The Company’s assets under management increased $40 billion, or 10 percent,
   over last year to $445 billion.
• Retail assets were $37 billion ahead of a year ago but declined by $14 billion
   during the quarter -- to stand at $278 billion. Institutional assets were up $3
   billion compared to a year ago and $4 billion for the quarter -- to stand at $167
   billion. The overall quarter-to-quarter decline resulted from lower market values,
   even though both businesses had positive net sales for the quarter.
• In March, the Company announced the formation of Morgan Stanley Dean Witter
   Alternative Investment Partners. The new venture combines the distribution
   capabilities of MSDW with the experience of a team of investment managers
   formerly with Weyerhaeuser Co. It will offer institutions and high net worth


                                           3
individuals diversified portfolios of alternative investment products, including
   private equity, real estate and venture capital.
• Unit Investment Trust sales rose to $4.5 billion, 32 percent above the level of
   sales in the second quarter of last year.


CREDIT SERVICES
Credit Services net income was a record $212 million as a result of higher consumer
loan balances, strong transaction volume and improved credit quality.
 • Managed consumer loans rose to a record $43.7 billion, an increase of $10.9
    billion, or 33 percent, from a year ago.
 • Merchant and cardmember fees increased 20 percent from a year ago to $591
    million. Transaction volume increased 34 percent to $21.9 billion, driven by
    higher sales volume and balance transfers.
 • The consumer loan net charge-off rate declined to 4.21 percent, its lowest level
    in almost five years and 134 basis points below last year’s second quarter 5.55
    percent. The over-30-day delinquency rate was 5.11 percent, compared to 5.94
    percent a year ago.
 • The yield on consumer loans declined 70 basis points from last year’s second
    quarter but increased 34 basis points from this year’s first quarter. The increase
    in yield reflects a pricing increase implemented during the second quarter.
 • Marketing and business development expenses increased 31 percent from last
    year’s second quarter, reflecting continued investment in growth initiatives and
    an increase in cardmember rewards due to higher sales volume.




The Company has repurchased approximately 27 million shares of its common stock
since the end of fiscal 1999. The Company’s Board of Directors also took the
following actions:


                                           4
• Authorized the repurchase, subject to market conditions and certain other factors,
   of an additional $1.5 billion of the Company’s common stock for capital
   management purposes.
• Declared a $.20 quarterly dividend per common share. The dividend is payable
   on July 28, 2000 to common shareholders of record on July 7, 2000.


Standard & Poor’s recently upgraded the Company’s credit ratings to AA- for senior
long term debt and to A-1+ for commercial paper.


Total capital at May 31, 2000 was $47.0 billion, including $18.5 billion of common
and preferred stockholders’ equity and preferred securities issued by subsidiaries.
Book value per common share was $15.66, based on quarter-end shares outstanding
of 1.1 billion.


Morgan Stanley Dean Witter & Co. is a global financial services firm and a market
leader in securities, asset management and credit services. The Company has offices
in New York, London, Tokyo, Hong Kong and other principal financial centers
around the world and has 506 securities branch offices throughout the United States.



Access this press release on-line @www.msdw.com


                                            ###
                                (See Attached Schedules)



This release may contain forward-looking statements. These statements, which reflect
management’s beliefs and expectations, are subject to risks and uncertainties that may cause
actual results to differ materially. For a discussion of the risks and uncertainties that may
affect the Company’s future results, please see “Management’s Discussion and Analysis of
Financial Condition and Results of Operations” in the Company’s 1999 Annual Report to
Shareholders and the Company’s Quarterly Reports on Form 10-Q for fiscal 2000.
                                              5
MORGAN STANLEY DEAN WITTER & CO.
                                                                                             Financial Summary
                                                                                        (unaudited, dollars in millions)



                                                                                     Quarter Ended                          Percentage Change From:                Six Months Ended             Percentage
                                                               May 31, 2000          May 31, 1999          Feb 29, 2000    May 31, 1999 Feb 29, 2000       May 31, 2000        May 31, 1999      Change

Net revenues
      Securities                                           $            5,450    $            4,260    $           5,922         28%           (8%)    $          11,372    $          8,338        36%
      Asset Management                                                    629                   513                  600         23%            5%                 1,229               1,022        20%
      Credit Services                                                     989                   872                  889         13%           11%                 1,878               1,624        16%
      Consolidated net revenues                            $            7,068    $            5,645    $           7,411         25%           (5%)    $          14,479    $         10,984        32%

Net income
      Securities                                           $            1,090    $              835    $           1,244          31%          (12%)   $           2,334    $          1,641         42%
      Asset Management                                                    156                   105                  158          49%           (1%)                 314                 212         48%
      Credit Services                                                     212                   211                  142            --          49%                  354                 335          6%
      Consolidated net income                              $            1,458    $            1,151    $           1,544          27%           (6%)   $           3,002    $          2,188         37%
      Preferred stock dividend requirements                $                9    $               10    $               9         (10%)            --   $              18    $             21        (14%)
      Earnings applicable to common shares                 $            1,449    $            1,141    $           1,535          27%           (6%)   $           2,984    $          2,167         38%


Earnings per common share
     Basic                                                 $             1.32    $             1.03    $            1.40         28%            (6%)   $            2.72    $            1.96       39%
     Diluted                                               $             1.26    $             0.97    $            1.34         30%            (6%)   $            2.60    $            1.85       41%

Average common shares outstanding
     Basic                                                     1,098,245,490          1,108,293,164        1,093,904,751                                   1,096,007,767        1,107,576,394
     Diluted                                                   1,145,401,309          1,173,311,370        1,146,854,036                                   1,146,322,769        1,171,016,370
Period end common shares outstanding                           1,124,979,347          1,133,573,998        1,134,181,285                                   1,124,979,347        1,133,573,998

Return on common equity                                                33.0%                 31.4%                 36.3%                                           34.7%               30.5%




Note: Certain reclassifications have been made to prior period amounts to conform to the current presentation.

                                                                                                           F-1
MORGAN STANLEY DEAN WITTER & CO.
                                                                           Consolidated Income Statement Information
                                                                                (unaudited, dollars in millions)
                                                                                Quarter Ended                        Percentage Change From:              Six Months Ended           Percentage
                                                           May 31, 2000         May 31, 1999        Feb 29, 2000    May 31, 1999 Feb 29, 2000       May 31, 2000     May 31, 1999     Change
Investment banking                                    $            1,370    $          1,021    $           1,335         34%           3%      $          2,705   $         1,978        37%
Principal transactions:
      Trading                                                     2,501                1,890                2,277         32%           10%                4,778             3,549        35%
      Investments                                                  (236)                 150                  431       (257%)        (155%)                 195               415       (53%)
Commissions                                                         972                  733                  984         33%           (1%)               1,956             1,352        45%
Fees:
      Asset management, distribution and administration           1,075                  825                  966         30%          11%                 2,041            1,593         28%
      Merchant and cardmember                                       447                  357                  443         25%           1%                   890              698         28%
      Servicing                                                     349                  310                  287         13%          22%                   636              563         13%
Interest and dividends                                            5,123                3,426                4,749         50%           8%                 9,872            7,171         38%
Other                                                                91                   67                   94         36%          (3%)                  185              118         57%
      Total revenues                                             11,692                8,779               11,566         33%           1%                23,258           17,437         33%
Interest expense                                                  4,420                3,015                3,932         47%          12%                 8,352            6,157         36%
Provision for consumer loan losses                                  204                  119                  223         71%          (9%)                  427              296         44%
      Net revenues                                                7,068                5,645                7,411         25%          (5%)               14,479           10,984         32%
Compensation and benefits                                         3,097                2,413                3,408         28%          (9%)                6,505             4,776        36%
Occupancy and equipment                                             174                  153                  175         14%          (1%)                  349               299        17%
Brokerage, clearing and exchange fees                               130                  127                  121          2%           7%                   251               241         4%
Information processing and communications                           381                  315                  346         21%          10%                   727               624        17%
Marketing and business development                                  502                  381                  471         32%           7%                   973               776        25%
Professional services                                               217                  191                  183         14%          19%                   400               353        13%
Other                                                               272                  207                  275         31%          (1%)                  547               385        42%
      Total non-interest expenses                                 4,773                3,787                4,979         26%          (4%)                9,752             7,454        31%

Income before income taxes                                        2,295                1,858                2,432         24%           (6%)               4,727             3,530        34%
Income tax expense                                                  837                  707                  888         18%           (6%)               1,725             1,342        29%
Net income                                             $          1,458     $          1,151    $           1,544         27%           (6%) $             3,002   $         2,188        37%
Preferred stock dividend requirements                  $              9     $             10    $               9        (10%)            -- $                18   $            21       (14%)
Earnings applicable to common shares                   $          1,449     $          1,141    $           1,535         27%           (6%) $             2,984   $         2,167        38%

Compensation and benefits as a % of net revenues                    44%                  43%                  46%                                            45%              43%


Note: Certain reclassifications have been made to prior period amounts to conform to the current presentation.

                                                                                                    F-2
MORGAN STANLEY DEAN WITTER & CO.
                                                                Securities Income Statement Information
                                                                    (unaudited, dollars in millions)

                                                                     Quarter Ended                      Percentage Change From:        Six Months Ended         Percentage
                                                     May 31, 2000    May 31, 1999        Feb 29, 2000   May 31, 1999 Feb 29, 2000 May 31, 2000   May 31, 1999    Change

Investment banking                                  $       1,337    $        994    $          1,291        35%            4%    $      2,628   $      1,928       36%
Principal transactions:
    Trading                                                 2,501           1,890               2,277         32%          10%           4,778          3,549        35%
    Investments                                              (242)            145                 423       (267%)       (157%)            181            406       (55%)
Commissions                                                   968             733                 979         32%          (1%)          1,947          1,352        44%
Asset management, distribution and administration fees        505             348                 436         45%          16%             941            659        43%
Interest and dividends                                      4,354           2,897               4,003         50%           9%           8,357          6,059        38%
Other                                                          91              67                  94         36%          (3%)            185            118        57%
    Total revenues                                          9,514           7,074               9,503         34%            --         19,017         14,071        35%
Interest expense                                            4,064           2,814               3,581         44%          13%           7,645          5,733        33%
    Net revenues                                            5,450           4,260               5,922         28%          (8%)         11,372          8,338        36%

Compensation and benefits                                   2,764           2,132               3,067        30%          (10%)          5,831          4,220       38%
Occupancy and equipment                                       137             118                 140        16%           (2%)            277            228       21%
Brokerage, clearing and exchange fees                         110              97                 102        13%            8%             212            181       17%
Information processing and communications                     244             185                 214        32%           14%             458            356       29%
Marketing and business development                            184             134                 157        37%           17%             341            250       36%
Professional services                                         166             130                 136        28%           22%             302            241       25%
Other                                                         158             118                 174        34%           (9%)            332            223       49%
    Total non-interest expenses                             3,763           2,914               3,990        29%           (6%)          7,753          5,699       36%
Income before income taxes                                  1,687           1,346               1,932        25%          (13%)          3,619          2,639       37%
Income tax expense                                            597             511                 688        17%          (13%)          1,285            998       29%
Net income                                          $       1,090    $        835    $          1,244        31%          (12%) $        2,334   $      1,641       42%

Compensation and benefits as a % of net revenues             51%             50%                 52%                                      51%            51%
Non-compensation expenses as a % of net revenues             18%             18%                 16%                                      17%            18%
Profit margin (1)                                            20%             20%                 21%                                      21%            20%




(1) Net income as a % of net revenues.

                                                                               F-3
MORGAN STANLEY DEAN WITTER & CO.
                                                            Asset Management Income Statement Information
                                                                    (unaudited, dollars in millions)

                                                                    Quarter Ended                      Percentage Change From:        Six Months Ended         Percentage
                                                     May 31, 2000   May 31, 1999        Feb 29, 2000   May 31, 1999 Feb 29, 2000 May 31, 2000   May 31, 1999    Change

Investment banking                                  $         33    $         27    $             44        22%          (25%) $          77    $         50       54%
Principal transactions:
    Investments                                                6               5                  8         20%          (25%)             14              9        56%
Commissions                                                    4               0                  5            *         (20%)              9              0          *
Asset management, distribution and administration fees       570             477                530         19%            8%           1,100            934        18%
Interest and dividends                                        19               7                 13        171%           46%              32             34        (6%)
    Total revenues                                           632             516                600         22%            5%           1,232          1,027        20%
Interest expense                                               3               3                  0           --            *               3              5       (40%)
    Net revenues                                             629             513                600         23%            5%           1,229          1,022        20%

Compensation and benefits                                    198             158                186          25%           6%            384             314        22%
Occupancy and equipment                                       22              23                 21          (4%)          5%             43              47        (9%)
Brokerage, clearing and exchange fees                         20              30                 19         (33%)          5%             39              60       (35%)
Information processing and communications                     19              21                 18         (10%)          6%             37              42       (12%)
Marketing and business development                            38              33                 36          15%           6%             74              66        12%
Professional services                                         24              30                 21         (20%)         14%             45              60       (25%)
Other                                                         45              37                 31          22%          45%             76              68        12%
    Total non-interest expenses                              366             332                332          10%          10%            698             657         6%
Income before income taxes                                   263             181                268          45%          (2%)           531             365        45%
Income tax expense                                           107              76                110          41%          (3%)           217             153        42%
Net income                                          $        156    $        105    $           158          49%          (1%) $         314    $        212        48%

Compensation and benefits as a % of net revenues             31%            31%                 31%                                      31%            31%
Non-compensation expenses as a % of net revenues             27%            34%                 24%                                      26%            34%
Profit margin (1)                                            25%            20%                 26%                                      26%            21%

(1) Net income as a % of net revenues.

                                                                              F-4
MORGAN STANLEY DEAN WITTER & CO.
                                                                  Credit Services Income Statement Information
                                                                          (unaudited, dollars in millions)

                                                                           Quarter Ended                         Percentage Change From:        Six Months Ended     Percentage
                                                       May 31, 2000        May 31, 1999        Feb 29, 2000    May 31, 1999 Feb 29, 2000   May 31, 2000 May 31, 1999  Change

Fees:
   Merchant and cardmember                         $             447   $             357   $             443          25%            1%    $       890   $       698      28%
   Servicing                                                     349                 310                 287          13%           22%            636           563      13%
   Total non-interest revenues                                   796                 667                 730          19%            9%          1,526         1,261      21%
Interest revenue                                                 750                 522                 733          44%            2%          1,483         1,078      38%
Interest expense                                                 353                 198                 351          78%            1%            704           419      68%
     Net interest income                                         397                 324                 382          23%            4%            779           659      18%
Provision for consumer loan losses                               204                 119                 223          71%           (9%)          427           296       44%
    Net credit income                                            193                 205                 159          (6%)          21%           352           363       (3%)
    Net revenues                                                 989                 872                 889          13%           11%          1,878         1,624      16%
Compensation and benefits                                        135                 123                 155          10%          (13%)           290           242      20%
Occupancy and equipment                                           15                  12                  14          25%            7%             29            24      21%
Information processing and communications                        118                 109                 114           8%            4%            232           226       3%
Marketing and business development                               280                 214                 278          31%            1%            558           460      21%
Professional services                                             27                  31                  26         (13%)           4%             53            52       2%
Other                                                             69                  52                  70          33%           (1%)           139            94      48%
     Total non-interest expenses                                 644                 541                 657          19%           (2%)         1,301         1,098      18%
Income before income taxes                                       345                 331                 232           4%           49%            577           526      10%
Income tax expense                                               133                 120                  90          11%           48%            223           191      17%
Net income                                         $             212   $             211   $             142            --          49% $          354   $       335       6%


Compensation and benefits as a % of net revenues                14%                 14%                 17%                                       15%           15%
Non-compensation expenses as a % of net revenues                51%                 48%                 56%                                       54%           53%
Profit margin (1)                                               21%                 24%                 16%                                       19%           21%

(1) Net income as a % of net revenues.

                                                                                           F-5
MORGAN STANLEY DEAN WITTER & CO.
                                                                  Credit Services Income Statement Information
                                                                          (unaudited, dollars in millions)
                                                                               (Managed loan basis)

                                                                           Quarter Ended                         Percentage Change From:        Six Months Ended     Percentage
                                                       May 31, 2000        May 31, 1999        Feb 29, 2000    May 31, 1999 Feb 29, 2000   May 31, 2000 May 31, 1999  Change

Fees:
   Merchant and cardmember                         $             591   $             494   $             585          20%            1%    $     1,176   $      967       22%
   Servicing                                                       0                   0                   0            --            --             0            0         --
   Total non-interest revenues                                   591                 494                 585          20%            1%          1,176          967       22%
Interest revenue                                               1,558               1,221               1,440          28%            8%          2,998         2,402      25%
Interest expense                                                 688                 449                 646          53%            7%          1,334           900      48%
     Net interest income                                         870                 772                 794          13%           10%          1,664         1,502      11%
Provision for consumer loan losses                               472                 394                 490          20%           (4%)          962           845       14%
    Net credit income                                            398                 378                 304           5%           31%           702           657        7%
    Net revenues                                                 989                 872                 889          13%           11%          1,878         1,624      16%
Compensation and benefits                                        135                 123                 155          10%          (13%)           290           242      20%
Occupancy and equipment                                           15                  12                  14          25%            7%             29            24      21%
Information processing and communications                        118                 109                 114           8%            4%            232           226       3%
Marketing and business development                               280                 214                 278          31%            1%            558           460      21%
Professional services                                             27                  31                  26         (13%)           4%             53            52       2%
Other                                                             69                  52                  70          33%           (1%)           139            94      48%
     Total non-interest expenses                                 644                 541                 657          19%           (2%)         1,301         1,098      18%
Income before income taxes                                       345                 331                 232           4%           49%            577           526      10%
Income tax expense                                               133                 120                  90          11%           48%            223           191      17%
Net income                                         $             212   $             211   $             142            --          49% $          354   $       335       6%


Compensation and benefits as a % of net revenues                14%                 14%                 17%                                       15%           15%
Non-compensation expenses as a % of net revenues                51%                 48%                 56%                                       54%           53%
Profit margin (1)                                               21%                 24%                 16%                                       19%           21%

(1) Net income as a % of net revenues.

                                                                                           F-6
MORGAN STANLEY DEAN WITTER & CO.
                                                                Financial Information and Statistical Data
                                                                               (unaudited)

                                                                                                  Quarter Ended                                  Percentage Change From:
                                                                         May 31, 2000             May 31, 1999            Feb 29, 2000         May 31, 1999   Feb 29, 2000
MSDW
Total assets (millions)                                              $           418,000      $           342,000     $           408,000             22%              2%
Period end common shares outstanding                                       1,124,979,347            1,133,573,998           1,134,181,285             (1%)            (1%)
Book value per common share                                          $             15.66      $             13.00     $             15.31             20%              2%
Shareholders' equity (millions) (1)                                  $            18,510      $            15,749     $            18,252             18%              1%
Total capital (millions) (2)                                         $            46,954      $            40,007     $            43,540             17%              8%
SECURITIES ($ billions)
Private Client Group
     Global financial advisors                                                    13,513                   12,038                   13,072            12%              3%
     Total client assets                                             $               660      $               519     $                682            27%             (3%)
     Fee-based client account assets (3)                             $               128      $                74     $                121            73%              6%
Institutional Securities (4)
     Mergers and acquisitions announced transactions (5)
            MSDW global market volume                                $              671.0     $             308.3     $              423.6
            Rank                                                                        1                       3                        1
     Worldwide equity and related issues (5)
            MSDW global market volume                                $               26.5     $               21.9    $               13.1
            Rank                                                                        2                        1                       2
ASSET MANAGEMENT ($ billions)
Assets under management or supervision
Products offered primarily to individuals
    Mutual funds
            Equity                                                   $                106     $                84     $                115             26%            (8%)
            Fixed income                                                               49                      56                       51            (13%)           (4%)
            Money markets                                                              52                      42                       51             24%             2%
            Total mutual funds                                                        207                     182                      217             14%            (5%)
      ICS Assets                                                                        29                      21                       27           38%              7%
      Other                                                                             42                      38                       48           11%            (13%)

      Sub-total Individual                                                            278                     241                      292            15%             (5%)
Products offered primarily to institutional clients
    Mutual funds                                                                       35                      29                       36            21%             (3%)
    Separate accounts, pooled vehicle and other arrangements                          132                     135                      127            (2%)             4%
      Sub-total Institutional                                                         167                     164                      163              2%             2%
Total assets under management or supervision                         $                445     $               405     $                455            10%             (2%)

(1)   Includes preferred and common equity and preferred securities issued by subsidiaries.
(2)   Includes preferred and common equity, preferred securities issued by subsidiaries, capital units and non-current portion of long-term debt.
(3)   Represents the amount of assets in client accounts where the basis of payment for services is a fee calculated on those assets.
(4)   Source: Thomson Financial Securities Data.
(5)   Information is year to date and stated on a calendar year basis.

                                                                                      F-7
MORGAN STANLEY DEAN WITTER & CO.
                                                                             Financial Information and Statistical Data
                                                                                  (unaudited, dollars in millions)

                                                                                           Quarter Ended                  Percentage Change From:        Six Months Ended       Percentage
                                                                         May 31, 2000      May 31, 1999    Feb 29, 2000   May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999    Change

CREDIT SERVICES

Owned consumer loans
  Period end                                                            $        22,506    $     14,588    $    23,757         54%          (5%) $      22,506    $    14,588        54%
  Average                                                               $        23,459    $     14,664    $    23,191         60%           1% $       23,326    $    15,533        50%

Managed consumer loans (1)
   Period end                                                           $         43,701   $     32,805    $     41,988         33%           4% $       43,701   $    32,805         33%
   Average                                                              $         42,961   $     32,258    $     41,023         33%           5% $       41,997   $    32,575         29%
   Interest yield                                                                13.69%         14.39%          13.35%      (0.70 pp)     0.34 pp       13.52%        14.23%      (0.71 pp)
   Interest spread                                                                7.31%          8.81%           7.03%      (1.50 pp)     0.28 pp        7.17%         8.61%      (1.44 pp)
   Net charge-off rate                                                            4.21%          5.55%           4.66%      (1.34 pp)    (0.45 pp)       4.43%         5.91%      (1.48 pp)
   Delinquency rate (over 30 days)                                                5.11%          5.94%           5.57%      (0.83 pp)    (0.46 pp)       5.11%         5.94%      (0.83 pp)

Credit Card
  Transaction volume (billions)                                          $         21.9    $       16.3    $      23.5         34%          (7%) $        45.4    $      31.8        43%
  Accounts (millions)                                                              40.4            37.5           39.2          8%           3%           40.4           37.5         8%
  Active accounts (millions)                                                       23.1            21.2           22.8          9%           2%           23.1           21.2         9%
  Average receivables per average active account (actual $)              $        1,868    $      1,536    $     1,816         22%           3% $        1,842    $     1,544        19%
  Discover Business Services' increase in merchant locations (thousands)            174             155             99         12%          76%            273            252         8%



(1) Includes owned and securitized consumer loans.

                                                                                                F-8

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morgan stanley Earnings Archive 2000 2nd

  • 1. Contact: Investor Relations Media Relations John Beneke Raymond O’Rourke 212-762-7282 212-761-4262 MORGAN STANLEY DEAN WITTER ANNOUNCES SECOND QUARTER NET INCOME OF $1.5 BILLION; NET REVENUES OF $7.1 BILLION; EARNINGS PER SHARE UP 30% ADDITIONAL $1.5 BILLION STOCK BUYBACK AUTHORIZED NEW YORK, June 22, 2000 -- Morgan Stanley Dean Witter & Co. (NYSE: MWD) today reported net income of $1,458 million for the quarter ended May 31, 2000 -- a 27 percent increase from $1,151 million in last year’s second quarter. Diluted earnings per share were $1.26 -- up 30 percent from $0.97 a year ago. Second quarter net revenues (total revenues less interest expense and the provision for loan losses) increased to $7.1 billion -- 25 percent higher than last year. The annualized return on average common equity for the quarter was 33.0 percent. Philip J. Purcell, Chairman, and John J. Mack, President, said in a joint statement, “We had another great quarter -- they’ve all been good since the merger. Our net income for the first six months of this year is more than $3.0 billion, which is significantly more than we made for the full year in 1997. Every business continued to do well even in choppy financial markets. We are also pleased with the recent upgrade in our credit rating by S&P, which reflects our pre-eminent position in global financial services.”
  • 2. In the first six months of fiscal 2000, net income was $3,002 million, 37 percent higher than $2,188 million a year ago. Six-month diluted earnings per share were $2.60, up 41 percent from last year’s $1.85 and net revenues rose 32 percent to $14.5 billion over the same period. The annualized return on average common equity was 34.7 percent for the first six months of the year. SECURITIES The Company’s Securities business posted net income of $1,090 million, a 31 percent increase from last year’s second quarter. The increase reflects record revenues for its private client group and near record revenues for the Company’s institutional securities business. • Institutional securities’ results were driven by record revenues in equities and an outstanding performance in investment banking, despite a slowing in underwriting activity late in the quarter. Institutional securities also continued to benefit from its strong global presence. • Equities’ record results reflected strong revenues in both derivative and cash products. Both areas benefited from increased volumes and volatility in most major markets worldwide. Fixed income’s results were flat versus the second quarter of 1999, as record revenues in commodities, driven by gains in energy- related products, were partially offset by a decline in global high yield trading. • Investment banking’s outstanding quarter was driven by near record revenues and volume in global M&A advisory activity. For the first five months of calendar 2000, the Company ranked first in announced global M&A; first in North America and second worldwide in equity and equity-related underwritings; and second in worldwide investment grade debt underwriting.1 • The private client group’s (PCG) record quarterly performance was largely the result of increased sales of listed and over-the-counter equities and higher 1 Source: Thomson Financial Securities Data – Jan 1 to May 31, 2000. 2
  • 3. revenues from the distribution of asset management products. PCG’s sales of asset management products remained strong during the quarter. • PCG client assets in fee based accounts increased 73 percent from last year’s second quarter -- to total $128 billion. Total client assets of $660 billion were $141 billion higher than a year ago. • The number of PCG’s global financial advisors rose to a record 13,513 -- an increase of 441 for the quarter and 1,475 over the last twelve months. • The private equity group reported negative net revenues of $197 million for the second quarter compared with a gain of $29 million a year ago. These results reflected lower securities prices in the telecommunications and internet sectors, including our positions in Allegiance Telecom and InterNAP. ASSET MANAGEMENT Asset Management’s quarterly net income was $156 million, up 49 percent from $105 million in the second quarter of 1999. The increase primarily reflects growth in the Company’s assets under management as well as a shift in asset mix to a greater percentage of equity products. • The Company’s assets under management increased $40 billion, or 10 percent, over last year to $445 billion. • Retail assets were $37 billion ahead of a year ago but declined by $14 billion during the quarter -- to stand at $278 billion. Institutional assets were up $3 billion compared to a year ago and $4 billion for the quarter -- to stand at $167 billion. The overall quarter-to-quarter decline resulted from lower market values, even though both businesses had positive net sales for the quarter. • In March, the Company announced the formation of Morgan Stanley Dean Witter Alternative Investment Partners. The new venture combines the distribution capabilities of MSDW with the experience of a team of investment managers formerly with Weyerhaeuser Co. It will offer institutions and high net worth 3
  • 4. individuals diversified portfolios of alternative investment products, including private equity, real estate and venture capital. • Unit Investment Trust sales rose to $4.5 billion, 32 percent above the level of sales in the second quarter of last year. CREDIT SERVICES Credit Services net income was a record $212 million as a result of higher consumer loan balances, strong transaction volume and improved credit quality. • Managed consumer loans rose to a record $43.7 billion, an increase of $10.9 billion, or 33 percent, from a year ago. • Merchant and cardmember fees increased 20 percent from a year ago to $591 million. Transaction volume increased 34 percent to $21.9 billion, driven by higher sales volume and balance transfers. • The consumer loan net charge-off rate declined to 4.21 percent, its lowest level in almost five years and 134 basis points below last year’s second quarter 5.55 percent. The over-30-day delinquency rate was 5.11 percent, compared to 5.94 percent a year ago. • The yield on consumer loans declined 70 basis points from last year’s second quarter but increased 34 basis points from this year’s first quarter. The increase in yield reflects a pricing increase implemented during the second quarter. • Marketing and business development expenses increased 31 percent from last year’s second quarter, reflecting continued investment in growth initiatives and an increase in cardmember rewards due to higher sales volume. The Company has repurchased approximately 27 million shares of its common stock since the end of fiscal 1999. The Company’s Board of Directors also took the following actions: 4
  • 5. • Authorized the repurchase, subject to market conditions and certain other factors, of an additional $1.5 billion of the Company’s common stock for capital management purposes. • Declared a $.20 quarterly dividend per common share. The dividend is payable on July 28, 2000 to common shareholders of record on July 7, 2000. Standard & Poor’s recently upgraded the Company’s credit ratings to AA- for senior long term debt and to A-1+ for commercial paper. Total capital at May 31, 2000 was $47.0 billion, including $18.5 billion of common and preferred stockholders’ equity and preferred securities issued by subsidiaries. Book value per common share was $15.66, based on quarter-end shares outstanding of 1.1 billion. Morgan Stanley Dean Witter & Co. is a global financial services firm and a market leader in securities, asset management and credit services. The Company has offices in New York, London, Tokyo, Hong Kong and other principal financial centers around the world and has 506 securities branch offices throughout the United States. Access this press release on-line @www.msdw.com ### (See Attached Schedules) This release may contain forward-looking statements. These statements, which reflect management’s beliefs and expectations, are subject to risks and uncertainties that may cause actual results to differ materially. For a discussion of the risks and uncertainties that may affect the Company’s future results, please see “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the Company’s 1999 Annual Report to Shareholders and the Company’s Quarterly Reports on Form 10-Q for fiscal 2000. 5
  • 6. MORGAN STANLEY DEAN WITTER & CO. Financial Summary (unaudited, dollars in millions) Quarter Ended Percentage Change From: Six Months Ended Percentage May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999 Change Net revenues Securities $ 5,450 $ 4,260 $ 5,922 28% (8%) $ 11,372 $ 8,338 36% Asset Management 629 513 600 23% 5% 1,229 1,022 20% Credit Services 989 872 889 13% 11% 1,878 1,624 16% Consolidated net revenues $ 7,068 $ 5,645 $ 7,411 25% (5%) $ 14,479 $ 10,984 32% Net income Securities $ 1,090 $ 835 $ 1,244 31% (12%) $ 2,334 $ 1,641 42% Asset Management 156 105 158 49% (1%) 314 212 48% Credit Services 212 211 142 -- 49% 354 335 6% Consolidated net income $ 1,458 $ 1,151 $ 1,544 27% (6%) $ 3,002 $ 2,188 37% Preferred stock dividend requirements $ 9 $ 10 $ 9 (10%) -- $ 18 $ 21 (14%) Earnings applicable to common shares $ 1,449 $ 1,141 $ 1,535 27% (6%) $ 2,984 $ 2,167 38% Earnings per common share Basic $ 1.32 $ 1.03 $ 1.40 28% (6%) $ 2.72 $ 1.96 39% Diluted $ 1.26 $ 0.97 $ 1.34 30% (6%) $ 2.60 $ 1.85 41% Average common shares outstanding Basic 1,098,245,490 1,108,293,164 1,093,904,751 1,096,007,767 1,107,576,394 Diluted 1,145,401,309 1,173,311,370 1,146,854,036 1,146,322,769 1,171,016,370 Period end common shares outstanding 1,124,979,347 1,133,573,998 1,134,181,285 1,124,979,347 1,133,573,998 Return on common equity 33.0% 31.4% 36.3% 34.7% 30.5% Note: Certain reclassifications have been made to prior period amounts to conform to the current presentation. F-1
  • 7. MORGAN STANLEY DEAN WITTER & CO. Consolidated Income Statement Information (unaudited, dollars in millions) Quarter Ended Percentage Change From: Six Months Ended Percentage May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999 Change Investment banking $ 1,370 $ 1,021 $ 1,335 34% 3% $ 2,705 $ 1,978 37% Principal transactions: Trading 2,501 1,890 2,277 32% 10% 4,778 3,549 35% Investments (236) 150 431 (257%) (155%) 195 415 (53%) Commissions 972 733 984 33% (1%) 1,956 1,352 45% Fees: Asset management, distribution and administration 1,075 825 966 30% 11% 2,041 1,593 28% Merchant and cardmember 447 357 443 25% 1% 890 698 28% Servicing 349 310 287 13% 22% 636 563 13% Interest and dividends 5,123 3,426 4,749 50% 8% 9,872 7,171 38% Other 91 67 94 36% (3%) 185 118 57% Total revenues 11,692 8,779 11,566 33% 1% 23,258 17,437 33% Interest expense 4,420 3,015 3,932 47% 12% 8,352 6,157 36% Provision for consumer loan losses 204 119 223 71% (9%) 427 296 44% Net revenues 7,068 5,645 7,411 25% (5%) 14,479 10,984 32% Compensation and benefits 3,097 2,413 3,408 28% (9%) 6,505 4,776 36% Occupancy and equipment 174 153 175 14% (1%) 349 299 17% Brokerage, clearing and exchange fees 130 127 121 2% 7% 251 241 4% Information processing and communications 381 315 346 21% 10% 727 624 17% Marketing and business development 502 381 471 32% 7% 973 776 25% Professional services 217 191 183 14% 19% 400 353 13% Other 272 207 275 31% (1%) 547 385 42% Total non-interest expenses 4,773 3,787 4,979 26% (4%) 9,752 7,454 31% Income before income taxes 2,295 1,858 2,432 24% (6%) 4,727 3,530 34% Income tax expense 837 707 888 18% (6%) 1,725 1,342 29% Net income $ 1,458 $ 1,151 $ 1,544 27% (6%) $ 3,002 $ 2,188 37% Preferred stock dividend requirements $ 9 $ 10 $ 9 (10%) -- $ 18 $ 21 (14%) Earnings applicable to common shares $ 1,449 $ 1,141 $ 1,535 27% (6%) $ 2,984 $ 2,167 38% Compensation and benefits as a % of net revenues 44% 43% 46% 45% 43% Note: Certain reclassifications have been made to prior period amounts to conform to the current presentation. F-2
  • 8. MORGAN STANLEY DEAN WITTER & CO. Securities Income Statement Information (unaudited, dollars in millions) Quarter Ended Percentage Change From: Six Months Ended Percentage May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999 Change Investment banking $ 1,337 $ 994 $ 1,291 35% 4% $ 2,628 $ 1,928 36% Principal transactions: Trading 2,501 1,890 2,277 32% 10% 4,778 3,549 35% Investments (242) 145 423 (267%) (157%) 181 406 (55%) Commissions 968 733 979 32% (1%) 1,947 1,352 44% Asset management, distribution and administration fees 505 348 436 45% 16% 941 659 43% Interest and dividends 4,354 2,897 4,003 50% 9% 8,357 6,059 38% Other 91 67 94 36% (3%) 185 118 57% Total revenues 9,514 7,074 9,503 34% -- 19,017 14,071 35% Interest expense 4,064 2,814 3,581 44% 13% 7,645 5,733 33% Net revenues 5,450 4,260 5,922 28% (8%) 11,372 8,338 36% Compensation and benefits 2,764 2,132 3,067 30% (10%) 5,831 4,220 38% Occupancy and equipment 137 118 140 16% (2%) 277 228 21% Brokerage, clearing and exchange fees 110 97 102 13% 8% 212 181 17% Information processing and communications 244 185 214 32% 14% 458 356 29% Marketing and business development 184 134 157 37% 17% 341 250 36% Professional services 166 130 136 28% 22% 302 241 25% Other 158 118 174 34% (9%) 332 223 49% Total non-interest expenses 3,763 2,914 3,990 29% (6%) 7,753 5,699 36% Income before income taxes 1,687 1,346 1,932 25% (13%) 3,619 2,639 37% Income tax expense 597 511 688 17% (13%) 1,285 998 29% Net income $ 1,090 $ 835 $ 1,244 31% (12%) $ 2,334 $ 1,641 42% Compensation and benefits as a % of net revenues 51% 50% 52% 51% 51% Non-compensation expenses as a % of net revenues 18% 18% 16% 17% 18% Profit margin (1) 20% 20% 21% 21% 20% (1) Net income as a % of net revenues. F-3
  • 9. MORGAN STANLEY DEAN WITTER & CO. Asset Management Income Statement Information (unaudited, dollars in millions) Quarter Ended Percentage Change From: Six Months Ended Percentage May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999 Change Investment banking $ 33 $ 27 $ 44 22% (25%) $ 77 $ 50 54% Principal transactions: Investments 6 5 8 20% (25%) 14 9 56% Commissions 4 0 5 * (20%) 9 0 * Asset management, distribution and administration fees 570 477 530 19% 8% 1,100 934 18% Interest and dividends 19 7 13 171% 46% 32 34 (6%) Total revenues 632 516 600 22% 5% 1,232 1,027 20% Interest expense 3 3 0 -- * 3 5 (40%) Net revenues 629 513 600 23% 5% 1,229 1,022 20% Compensation and benefits 198 158 186 25% 6% 384 314 22% Occupancy and equipment 22 23 21 (4%) 5% 43 47 (9%) Brokerage, clearing and exchange fees 20 30 19 (33%) 5% 39 60 (35%) Information processing and communications 19 21 18 (10%) 6% 37 42 (12%) Marketing and business development 38 33 36 15% 6% 74 66 12% Professional services 24 30 21 (20%) 14% 45 60 (25%) Other 45 37 31 22% 45% 76 68 12% Total non-interest expenses 366 332 332 10% 10% 698 657 6% Income before income taxes 263 181 268 45% (2%) 531 365 45% Income tax expense 107 76 110 41% (3%) 217 153 42% Net income $ 156 $ 105 $ 158 49% (1%) $ 314 $ 212 48% Compensation and benefits as a % of net revenues 31% 31% 31% 31% 31% Non-compensation expenses as a % of net revenues 27% 34% 24% 26% 34% Profit margin (1) 25% 20% 26% 26% 21% (1) Net income as a % of net revenues. F-4
  • 10. MORGAN STANLEY DEAN WITTER & CO. Credit Services Income Statement Information (unaudited, dollars in millions) Quarter Ended Percentage Change From: Six Months Ended Percentage May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999 Change Fees: Merchant and cardmember $ 447 $ 357 $ 443 25% 1% $ 890 $ 698 28% Servicing 349 310 287 13% 22% 636 563 13% Total non-interest revenues 796 667 730 19% 9% 1,526 1,261 21% Interest revenue 750 522 733 44% 2% 1,483 1,078 38% Interest expense 353 198 351 78% 1% 704 419 68% Net interest income 397 324 382 23% 4% 779 659 18% Provision for consumer loan losses 204 119 223 71% (9%) 427 296 44% Net credit income 193 205 159 (6%) 21% 352 363 (3%) Net revenues 989 872 889 13% 11% 1,878 1,624 16% Compensation and benefits 135 123 155 10% (13%) 290 242 20% Occupancy and equipment 15 12 14 25% 7% 29 24 21% Information processing and communications 118 109 114 8% 4% 232 226 3% Marketing and business development 280 214 278 31% 1% 558 460 21% Professional services 27 31 26 (13%) 4% 53 52 2% Other 69 52 70 33% (1%) 139 94 48% Total non-interest expenses 644 541 657 19% (2%) 1,301 1,098 18% Income before income taxes 345 331 232 4% 49% 577 526 10% Income tax expense 133 120 90 11% 48% 223 191 17% Net income $ 212 $ 211 $ 142 -- 49% $ 354 $ 335 6% Compensation and benefits as a % of net revenues 14% 14% 17% 15% 15% Non-compensation expenses as a % of net revenues 51% 48% 56% 54% 53% Profit margin (1) 21% 24% 16% 19% 21% (1) Net income as a % of net revenues. F-5
  • 11. MORGAN STANLEY DEAN WITTER & CO. Credit Services Income Statement Information (unaudited, dollars in millions) (Managed loan basis) Quarter Ended Percentage Change From: Six Months Ended Percentage May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999 Change Fees: Merchant and cardmember $ 591 $ 494 $ 585 20% 1% $ 1,176 $ 967 22% Servicing 0 0 0 -- -- 0 0 -- Total non-interest revenues 591 494 585 20% 1% 1,176 967 22% Interest revenue 1,558 1,221 1,440 28% 8% 2,998 2,402 25% Interest expense 688 449 646 53% 7% 1,334 900 48% Net interest income 870 772 794 13% 10% 1,664 1,502 11% Provision for consumer loan losses 472 394 490 20% (4%) 962 845 14% Net credit income 398 378 304 5% 31% 702 657 7% Net revenues 989 872 889 13% 11% 1,878 1,624 16% Compensation and benefits 135 123 155 10% (13%) 290 242 20% Occupancy and equipment 15 12 14 25% 7% 29 24 21% Information processing and communications 118 109 114 8% 4% 232 226 3% Marketing and business development 280 214 278 31% 1% 558 460 21% Professional services 27 31 26 (13%) 4% 53 52 2% Other 69 52 70 33% (1%) 139 94 48% Total non-interest expenses 644 541 657 19% (2%) 1,301 1,098 18% Income before income taxes 345 331 232 4% 49% 577 526 10% Income tax expense 133 120 90 11% 48% 223 191 17% Net income $ 212 $ 211 $ 142 -- 49% $ 354 $ 335 6% Compensation and benefits as a % of net revenues 14% 14% 17% 15% 15% Non-compensation expenses as a % of net revenues 51% 48% 56% 54% 53% Profit margin (1) 21% 24% 16% 19% 21% (1) Net income as a % of net revenues. F-6
  • 12. MORGAN STANLEY DEAN WITTER & CO. Financial Information and Statistical Data (unaudited) Quarter Ended Percentage Change From: May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 MSDW Total assets (millions) $ 418,000 $ 342,000 $ 408,000 22% 2% Period end common shares outstanding 1,124,979,347 1,133,573,998 1,134,181,285 (1%) (1%) Book value per common share $ 15.66 $ 13.00 $ 15.31 20% 2% Shareholders' equity (millions) (1) $ 18,510 $ 15,749 $ 18,252 18% 1% Total capital (millions) (2) $ 46,954 $ 40,007 $ 43,540 17% 8% SECURITIES ($ billions) Private Client Group Global financial advisors 13,513 12,038 13,072 12% 3% Total client assets $ 660 $ 519 $ 682 27% (3%) Fee-based client account assets (3) $ 128 $ 74 $ 121 73% 6% Institutional Securities (4) Mergers and acquisitions announced transactions (5) MSDW global market volume $ 671.0 $ 308.3 $ 423.6 Rank 1 3 1 Worldwide equity and related issues (5) MSDW global market volume $ 26.5 $ 21.9 $ 13.1 Rank 2 1 2 ASSET MANAGEMENT ($ billions) Assets under management or supervision Products offered primarily to individuals Mutual funds Equity $ 106 $ 84 $ 115 26% (8%) Fixed income 49 56 51 (13%) (4%) Money markets 52 42 51 24% 2% Total mutual funds 207 182 217 14% (5%) ICS Assets 29 21 27 38% 7% Other 42 38 48 11% (13%) Sub-total Individual 278 241 292 15% (5%) Products offered primarily to institutional clients Mutual funds 35 29 36 21% (3%) Separate accounts, pooled vehicle and other arrangements 132 135 127 (2%) 4% Sub-total Institutional 167 164 163 2% 2% Total assets under management or supervision $ 445 $ 405 $ 455 10% (2%) (1) Includes preferred and common equity and preferred securities issued by subsidiaries. (2) Includes preferred and common equity, preferred securities issued by subsidiaries, capital units and non-current portion of long-term debt. (3) Represents the amount of assets in client accounts where the basis of payment for services is a fee calculated on those assets. (4) Source: Thomson Financial Securities Data. (5) Information is year to date and stated on a calendar year basis. F-7
  • 13. MORGAN STANLEY DEAN WITTER & CO. Financial Information and Statistical Data (unaudited, dollars in millions) Quarter Ended Percentage Change From: Six Months Ended Percentage May 31, 2000 May 31, 1999 Feb 29, 2000 May 31, 1999 Feb 29, 2000 May 31, 2000 May 31, 1999 Change CREDIT SERVICES Owned consumer loans Period end $ 22,506 $ 14,588 $ 23,757 54% (5%) $ 22,506 $ 14,588 54% Average $ 23,459 $ 14,664 $ 23,191 60% 1% $ 23,326 $ 15,533 50% Managed consumer loans (1) Period end $ 43,701 $ 32,805 $ 41,988 33% 4% $ 43,701 $ 32,805 33% Average $ 42,961 $ 32,258 $ 41,023 33% 5% $ 41,997 $ 32,575 29% Interest yield 13.69% 14.39% 13.35% (0.70 pp) 0.34 pp 13.52% 14.23% (0.71 pp) Interest spread 7.31% 8.81% 7.03% (1.50 pp) 0.28 pp 7.17% 8.61% (1.44 pp) Net charge-off rate 4.21% 5.55% 4.66% (1.34 pp) (0.45 pp) 4.43% 5.91% (1.48 pp) Delinquency rate (over 30 days) 5.11% 5.94% 5.57% (0.83 pp) (0.46 pp) 5.11% 5.94% (0.83 pp) Credit Card Transaction volume (billions) $ 21.9 $ 16.3 $ 23.5 34% (7%) $ 45.4 $ 31.8 43% Accounts (millions) 40.4 37.5 39.2 8% 3% 40.4 37.5 8% Active accounts (millions) 23.1 21.2 22.8 9% 2% 23.1 21.2 9% Average receivables per average active account (actual $) $ 1,868 $ 1,536 $ 1,816 22% 3% $ 1,842 $ 1,544 19% Discover Business Services' increase in merchant locations (thousands) 174 155 99 12% 76% 273 252 8% (1) Includes owned and securitized consumer loans. F-8