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AMATI
& Associates
1
- Strategic Brand Management –
Quick Look at Brand Architecture and Positioning
AMATI
& Associates
2
•  Background
•  Brand Architecture
•  Brand Positioning
- Strategic Brand Management –
Quick Look at Brand Architecture and Positioning
AMATI
& Associates
3
Background
While strategic brand management deals with many disciplines, there are two interconnected, high priority fields:
brand architecture and brand positioning
1. Roots
2. Competitors
3. Target
4. Insights
5. Benefits
6. Values
Benefits
Personality
7. RTBs
8. Discriminator
9. Essence
Brand PositioningBrand Architecture
AMATI
& Associates
4
•  Background
•  Brand Architecture
•  Brand Positioning
- Strategic Brand Management –
Quick Look at Brand Architecture and Positioning
AMATI
& Associates
There is a range of possibilities for the brand architecture, from a one brand fits-all to the house of brands, which is a
container for many separate brands
Brand Architecture
5
MONOLITHIC BRAND MULTI-BRAND
STRATEGY
UMBRELLA
+LABELS
ENDORSED BRANDSUMBRELLA + SUB
•  Strong one brand
recognition; ‘big’
•  Efficient focus on one
brand
•  Limits width of
assortment, or (if many
different products)
unclear position in
consumer mind; not
optimally effective
•  Vulnerable
•  Optimal proposition
per category / need
•  Effective focus on
consumer needs; ‘close’
•  Spreading the risks
•  Difficult to manage; not
optimally efficient, not
1 focus
•  Appears to be ‘smaller’
•  Focus on umbrella; one
brand recognition; ‘big’
•  Segmentation to meet
specific needs, or
category dos and donts
•  Danger of short term
thinking, leading to
confusing label policies
•  Vulnerable
•  Optimal proposition
per category / need
•  Effective focus on
consumer needs; ‘close’
•  Additional ‘quality seal’
•  Company recognition
•  Difficult to manage; not
optimally efficient
•  Can be confusing over
categories
•  Focus on category /
need and umbrella
•  Leveraging the value of
the umbrella
•  Umbrella is RTB
•  Difficult to manage;
everything related
•  Can be confusing over
categories; can harm
umbrella
+
-
e.g.
AMATI
& Associates
Examples of different brand architectures
Brand Architecture
6
MONOLITHIC BRAND
MULTI-BRAND
STRATEGY
UMBRELLA
+LABELS
ENDORSED BRANDS
UMBRELLA + SUB
EXAMPLE
AMATI
& Associates
Although things are not as simple as they look like…..
Brand Architecture
7
MULTI-BRAND
STRATEGY
ENDORSED BRANDS
EXAMPLE
UMBRELLA + Labels UMBRELLA + SUB
ILLUSTRATIVE
MULTI-BRAND
STRATEGY
AMATI
& Associates
8
•  Background
•  Brand Architecture
•  Brand Positioning
- Strategic Brand Management –
Quick Look at Brand Architecture and Positioning
AMATI
& Associates
Strategic positioning is a complex issue, because there is a lot of interdependence among the dimensions which belong to
the positioning strategy
Brand Positioning
9
Sources: own analysis
1. Roots
2. Competitors
3. Target
4. Insights
5. Benefits
6. Values
Beliefs
Personality
7. RTBs
8. Discriminator
9. Essence
AMATI
& Associates
Roots are important, because need to be either leveraged or superseded
Brand Positioning: 1.Roots
10
EXAMPLE
•  The biggest on-line bookstore
•  Direct-to-customer assemble to order PC manufacturer
•  “There is no finish line”
•  Large scale tabulating machines for large offices
•  Beyond cleaning, enhancing beauty
•  America’s washday favorite
AMATI
& Associates
11
Ecosystem
When positioning a brand is important to start from the ecosystem, looking at an extended competition
Card Member Data Processing
Merchant
Bank
Issuer
Card
Exchange
Goods/service for plastic
Credit Relationship
Monthly Payments
Monthly Payments
Authorization
Payments
Payments
Payments
Brands
Co-branded Cards
Loyalty Card
Brand Positioning: 2. Understand the ecosystem EXAMPLE
AMATI
& Associates
12
Brand Positioning: 2. Competitive Mapping
Competitive Maps have two objectives: 1) assess players positioning and 2) identify white spaces
Source: Skopos
Location
Taste of Food
Variety
Hot Dish/
Short Time
Competitive Mapping
Agree
Disagree
Agree
Disagree
Agree
Disagree
Agree
Disagree
EXAMPLE
AMATI
& Associates
Use personas and define as in-depth as possible. Avoid large irrelevant demographic clustering e.g., 18-35….
Brand Positioning: 3.Target
13
Who am I? What while
commuting
Internet Key Drivers Relationships
16 yo, live in
center of city
By bus, 30
mins to go to
school each
way, I spent
really a lot of
time
commuting!
Watch TV on
the Bus, chat
with my friends,
access social
networks
through my
mobile
Going around Mobile
In the
evening and
mostly for
shopping,
while
watching TV
During the
day for sms-
ing my friends,
social
networks
1)  To show
my stile
2)  I like to be
busy
I want to stay
unique
16 yo, live in
suburbs of a
big city
By train, at
least an hour
to go to
school each
way.
Review my
homework,
chat with my
friends
In the
afternoon
while doing
homework for
social network
During the
day for sms-
ing my friends,
social
networks
1)  Share
experience
s with
friends
2)  Be with
others
Friends are
the center of
my world
TV
What’s that?
In the
evening,
mostly
MTV
EXAMPLE
AMATI
& Associates
Brand Positioning: 4.Consumer Insight
14
Belonging
Security
Control
Recognition
Power
Vitality
Enjoyment
Conviviality
Identify an insight platform based on relevance, opportunity, and uniqueness of your proposition
EXAMPLE
AMATI
& Associates
We do work with brand ladders in 3 dimensions: functional,
emotional and societal
Brand Positioning: 5.Benefits
15
FUNCTIONAL
EMOTIONAL
SOCIETAL
1.  Recognition
2.  Internal and external
Visibility
3. Pride
4.  Sense of belonging
to an Elite
5.  Team Engagement1.  Credibility in customers’
branding efforts
2.  Help client’s organizations in
adapting in the fast changing
environment
3.  Knowledge Sharing: help
customers help themselves
(Coaching effect)
4.  Transparency & Homogeneity
for best practices in global
companies
1.  Lifting the game
2. Development of one-self
3. Creating Life enriching
experiences
BRANDBENEFITLADDER EXAMPLE
AMATI
& Associates
Brand Positioning: 6.Values, Beliefs, Personality
16
Achievement
Results Oriented
Exclusive
Sharing
“Red Carpet”
Social Leadership
knowledgeable
Helpful
Be yourself
Sense of Belonging
Networking
Satisfaction
Trust
Confidence by Heart
Look at People
Outside(
AMATI
& Associates
For each sub-set of benefits we have to develop
relevant RTBs
Brand Positioning: 7.RTB
17
FUNCTIONAL
EMOTIONAL
SOCIETAL
Leading edge-research, continuously improved methodology, higher and higher exposure of
the brand, consultations not consulting …..
Personalized resource center, Personalized best practices feedback and benchmark
report
Higher and higher exposure of the brand, Galas and Award
ceremonies, post-event PR,, …..
De-facto (international) peer group, on-site client
workshops, peer recommendation
Getting articles published in
relevant magazines, Events with
leading Community NGOs,
foundations... Supporting our
own cause
EXAMPLE
1.  Recognition
2.  Internal and external
Visibility
3. Pride
4.  Sense of belonging
to an Elite
5.  Team Engagement1.  Credibility in customers’
branding efforts
2.  Help client’s organizations in
adapting in the fast changing
environment
3.  Knowledge Sharing: help
customers help themselves
(Coaching effect)
4.  Transparency & Homogeneity
for best practices in global
companies
1.  Lifting the game
2. Development of one-self
3. Creating Life enriching
experiences
AMATI
& Associates
The discriminator helps us standing out in a crowded space
Brand Positioning: 8.Discriminator
18
•  Masculine point of view in the mating game
•  See your true beauty
•  The F1 dream
•  The authentic innovation company
EXAMPLE
AMATI
& Associates
The essence is a statement about what the brand is, our core promise
Brand Positioning: 9.Essence
19
•  Leading edge fashion for the masses
•  Robin Hood (robbing from big brands to give back to consumers)
•  Inspiration and innovation for every athlete* in the world
(*if you have a body you are an athlete)
•  Board roots (for riders), surf style (for all)
•  Indulgence with a progressive conscience
•  Customer centric innovation, aiming at building a more sustainable world
EXAMPLE
AMATI
& Associates
AMATI
& Associates
www.amati-associates.com
20

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Strategic Brand Management Quick Guide to Architecture and Positioning

  • 1. AMATI & Associates 1 - Strategic Brand Management – Quick Look at Brand Architecture and Positioning
  • 2. AMATI & Associates 2 •  Background •  Brand Architecture •  Brand Positioning - Strategic Brand Management – Quick Look at Brand Architecture and Positioning
  • 3. AMATI & Associates 3 Background While strategic brand management deals with many disciplines, there are two interconnected, high priority fields: brand architecture and brand positioning 1. Roots 2. Competitors 3. Target 4. Insights 5. Benefits 6. Values Benefits Personality 7. RTBs 8. Discriminator 9. Essence Brand PositioningBrand Architecture
  • 4. AMATI & Associates 4 •  Background •  Brand Architecture •  Brand Positioning - Strategic Brand Management – Quick Look at Brand Architecture and Positioning
  • 5. AMATI & Associates There is a range of possibilities for the brand architecture, from a one brand fits-all to the house of brands, which is a container for many separate brands Brand Architecture 5 MONOLITHIC BRAND MULTI-BRAND STRATEGY UMBRELLA +LABELS ENDORSED BRANDSUMBRELLA + SUB •  Strong one brand recognition; ‘big’ •  Efficient focus on one brand •  Limits width of assortment, or (if many different products) unclear position in consumer mind; not optimally effective •  Vulnerable •  Optimal proposition per category / need •  Effective focus on consumer needs; ‘close’ •  Spreading the risks •  Difficult to manage; not optimally efficient, not 1 focus •  Appears to be ‘smaller’ •  Focus on umbrella; one brand recognition; ‘big’ •  Segmentation to meet specific needs, or category dos and donts •  Danger of short term thinking, leading to confusing label policies •  Vulnerable •  Optimal proposition per category / need •  Effective focus on consumer needs; ‘close’ •  Additional ‘quality seal’ •  Company recognition •  Difficult to manage; not optimally efficient •  Can be confusing over categories •  Focus on category / need and umbrella •  Leveraging the value of the umbrella •  Umbrella is RTB •  Difficult to manage; everything related •  Can be confusing over categories; can harm umbrella + - e.g.
  • 6. AMATI & Associates Examples of different brand architectures Brand Architecture 6 MONOLITHIC BRAND MULTI-BRAND STRATEGY UMBRELLA +LABELS ENDORSED BRANDS UMBRELLA + SUB EXAMPLE
  • 7. AMATI & Associates Although things are not as simple as they look like….. Brand Architecture 7 MULTI-BRAND STRATEGY ENDORSED BRANDS EXAMPLE UMBRELLA + Labels UMBRELLA + SUB ILLUSTRATIVE MULTI-BRAND STRATEGY
  • 8. AMATI & Associates 8 •  Background •  Brand Architecture •  Brand Positioning - Strategic Brand Management – Quick Look at Brand Architecture and Positioning
  • 9. AMATI & Associates Strategic positioning is a complex issue, because there is a lot of interdependence among the dimensions which belong to the positioning strategy Brand Positioning 9 Sources: own analysis 1. Roots 2. Competitors 3. Target 4. Insights 5. Benefits 6. Values Beliefs Personality 7. RTBs 8. Discriminator 9. Essence
  • 10. AMATI & Associates Roots are important, because need to be either leveraged or superseded Brand Positioning: 1.Roots 10 EXAMPLE •  The biggest on-line bookstore •  Direct-to-customer assemble to order PC manufacturer •  “There is no finish line” •  Large scale tabulating machines for large offices •  Beyond cleaning, enhancing beauty •  America’s washday favorite
  • 11. AMATI & Associates 11 Ecosystem When positioning a brand is important to start from the ecosystem, looking at an extended competition Card Member Data Processing Merchant Bank Issuer Card Exchange Goods/service for plastic Credit Relationship Monthly Payments Monthly Payments Authorization Payments Payments Payments Brands Co-branded Cards Loyalty Card Brand Positioning: 2. Understand the ecosystem EXAMPLE
  • 12. AMATI & Associates 12 Brand Positioning: 2. Competitive Mapping Competitive Maps have two objectives: 1) assess players positioning and 2) identify white spaces Source: Skopos Location Taste of Food Variety Hot Dish/ Short Time Competitive Mapping Agree Disagree Agree Disagree Agree Disagree Agree Disagree EXAMPLE
  • 13. AMATI & Associates Use personas and define as in-depth as possible. Avoid large irrelevant demographic clustering e.g., 18-35…. Brand Positioning: 3.Target 13 Who am I? What while commuting Internet Key Drivers Relationships 16 yo, live in center of city By bus, 30 mins to go to school each way, I spent really a lot of time commuting! Watch TV on the Bus, chat with my friends, access social networks through my mobile Going around Mobile In the evening and mostly for shopping, while watching TV During the day for sms- ing my friends, social networks 1)  To show my stile 2)  I like to be busy I want to stay unique 16 yo, live in suburbs of a big city By train, at least an hour to go to school each way. Review my homework, chat with my friends In the afternoon while doing homework for social network During the day for sms- ing my friends, social networks 1)  Share experience s with friends 2)  Be with others Friends are the center of my world TV What’s that? In the evening, mostly MTV EXAMPLE
  • 14. AMATI & Associates Brand Positioning: 4.Consumer Insight 14 Belonging Security Control Recognition Power Vitality Enjoyment Conviviality Identify an insight platform based on relevance, opportunity, and uniqueness of your proposition EXAMPLE
  • 15. AMATI & Associates We do work with brand ladders in 3 dimensions: functional, emotional and societal Brand Positioning: 5.Benefits 15 FUNCTIONAL EMOTIONAL SOCIETAL 1.  Recognition 2.  Internal and external Visibility 3. Pride 4.  Sense of belonging to an Elite 5.  Team Engagement1.  Credibility in customers’ branding efforts 2.  Help client’s organizations in adapting in the fast changing environment 3.  Knowledge Sharing: help customers help themselves (Coaching effect) 4.  Transparency & Homogeneity for best practices in global companies 1.  Lifting the game 2. Development of one-self 3. Creating Life enriching experiences BRANDBENEFITLADDER EXAMPLE
  • 16. AMATI & Associates Brand Positioning: 6.Values, Beliefs, Personality 16 Achievement Results Oriented Exclusive Sharing “Red Carpet” Social Leadership knowledgeable Helpful Be yourself Sense of Belonging Networking Satisfaction Trust Confidence by Heart Look at People Outside(
  • 17. AMATI & Associates For each sub-set of benefits we have to develop relevant RTBs Brand Positioning: 7.RTB 17 FUNCTIONAL EMOTIONAL SOCIETAL Leading edge-research, continuously improved methodology, higher and higher exposure of the brand, consultations not consulting ….. Personalized resource center, Personalized best practices feedback and benchmark report Higher and higher exposure of the brand, Galas and Award ceremonies, post-event PR,, ….. De-facto (international) peer group, on-site client workshops, peer recommendation Getting articles published in relevant magazines, Events with leading Community NGOs, foundations... Supporting our own cause EXAMPLE 1.  Recognition 2.  Internal and external Visibility 3. Pride 4.  Sense of belonging to an Elite 5.  Team Engagement1.  Credibility in customers’ branding efforts 2.  Help client’s organizations in adapting in the fast changing environment 3.  Knowledge Sharing: help customers help themselves (Coaching effect) 4.  Transparency & Homogeneity for best practices in global companies 1.  Lifting the game 2. Development of one-self 3. Creating Life enriching experiences
  • 18. AMATI & Associates The discriminator helps us standing out in a crowded space Brand Positioning: 8.Discriminator 18 •  Masculine point of view in the mating game •  See your true beauty •  The F1 dream •  The authentic innovation company EXAMPLE
  • 19. AMATI & Associates The essence is a statement about what the brand is, our core promise Brand Positioning: 9.Essence 19 •  Leading edge fashion for the masses •  Robin Hood (robbing from big brands to give back to consumers) •  Inspiration and innovation for every athlete* in the world (*if you have a body you are an athlete) •  Board roots (for riders), surf style (for all) •  Indulgence with a progressive conscience •  Customer centric innovation, aiming at building a more sustainable world EXAMPLE