1. S I X S I G M A A C A D E M Y S E R I E S
25 Lim
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23rd (Wed), 24th (Thu) & 25th (Fri) June, 2010
Avillion, Port Dickson
SECURE YOUR SEAT BY 24th MAY Moderated by Praveen Gupta
AND GET A FIVE-STAR RATED BOOK, Author & Co-author of over 10 Best-Sellers including
STAT FREE SIX SIGMA AUTHORED Sigma Scorecard, Business Innovation & The Innovation Solution
BY PRAVEEN GUPTA FOR FREE. Trained by Bill Smith, Inventor of Six Sigma at Motorola
Led the world’s largest Six Sigma Green Belt training in
Chicago for 150 participants
Over 30 years of experience on business management
Master Six Sigma Black Belt
Editor-in-Chief of International Journal of
Innovation Science
Pioneer implementor of Six Sigma at Motorola & three
CEO Awards at Motorola for Six Sigma Projects
President of Accelper Consulting, USA
“After reviewing the implementation of Six Sigma at various
companies, one of the most frequently occuring problems
with Six Sigma is its use of statistics.”
- Praveen Gupta
Jointly Organised by For details contact:
In Collaboration with Tel: (603) - 9206 9000
Fax: (603) - 9281 1176
FIK
I N T E R N AT I O N A L
email: vijay@fikintl.com
www.fikintl.com
2. 23rd (Wed), 24th (Thu) & 25th (Fri) June, 2010
Avillion, Port Dickson
ABOUT YOUR WORLD-CLASS WORKSHOP LEADER - Prof. Praveen Gupta
Praveen Gupta, an internationally recognized expert in Excellence and Innovation, developed the Six Sigma
Business Scorecard, a hybrid of Balanced Scorecard and Six Sigma. The framework has been adapted for
manufacturing and service environments. His two scorecard books have been published in multiple languages,
and taught around the world. Praveen has conducted workshops in many countries for over twenty years.
Praveen Gupta is a Six Sigma Master Black Belt (the highest certification which proves level of knowledge in that
area), a management consultant, and has authored several books including Business Innovation in the 21st Century, Stat Free
Six Sigma, Six Sigma Performance Handbook. Praveen is Editor-in-Chief of International Journal of Innovation Science, and
writes a monthly column called Manufacturing Excellence in the Quality magazine. Praveen frequently speaks at conferences
internationally.
Praveen has been recognized as a thought leader in areas of excellence and innovation. In addition to Six Sigma Business
Scorecard, he has developed the 4P model of excellence, Breakthrough Innovation, and Stat Free Six Sigma methods that have
been translated and used worldwide.
Praveen, the founding president of Accelper Consulting (www.accelper.com), has worked at Motorola, and AT&T Bell Laboratories,
and consulted with about 100 small to large size companies including CNA, Abbott Labs, Superior Essex, Dentsply, Hexel,
Experian, Sloan Valves, Weber Markings, Wayne State (Ford), and Telular. Praveen taught Operations Management at DePaul
University, and Business Innovation at Illinois Institute of Technology, Chicago. He has conducted seminars worldwide for over 20
years.
Praveen is an Adjunct Faculty at Illinois Institute of Technology for teaching Business Innovation. He earned his BSEE from IIT
Roorkee, India and MSEE from Illinois Institute of Technology, Chicago, IL.
BELOW ARE SOME OTHER BEST-SELLING BOOKS AUTHOURED AND CO-AUTHOURED
BY PRAVEEN GUPTA
COMMENDATION BY THOSE WHO HAVE READ AND BENEFITED
FROM PRAVEEN’S ‘STAT FREE SIX SIGMA’ BOOK.
“Praveen Gupta, Thank you. Your writing is just like your teaching method: clear, stimulating, concise
and professional. Thanks to your book I was able grasp a working knowledge of Six Sigma principles
and apply the concepts almost immediately. Thank You for writing the “PERFECT” book. Going
forward I will not just “Accept” something.”
I highly recommend this book to anyone who wants to learn and apply Six Sigma tools to improve
business or other processes.
Praveen has written a great book which breaks the entire statistical image of this concept of Six Sigma.
This book has and will bring a revolution in this field. A piece of great writing by a great author and
expert in the area.
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3. 23rd (Wed), 24th (Thu) & 25th (Fri) June, 2010
Avillion, Port Dickson
AGENDA
Now more than ever, corporations world over are scrambling to dramatically improve the processes, techniques, and
strategies. They need to survive in an age of global competition, uncertainty and complexity.
The Six Sigma Green Belt Training and Certification is designed to dramatically improve the effectiveness of the processes.
Challenged by the financial crisis, corporations are re-looking at their processes for their effectiveness and efficiency. Praveen Gupta,
having being involved with Six Sigma right since its birth at Motorola, provides a practical, easy to understand framework to help
improve most processes.
Six Sigma has been used by multinationals (MNCs) with great results. While statistics has a role in Six Sigma, its emphasis has
been blown out of proportion. This workshop guides how to solve most business problems with improved process knowledge using
powerful Six Sigma tools.
By implementing the tools presented in the workshop, participants can successfully achieve the dramatic process improvements
quickly. The participants will practice the tools with examples and hands on exercises. The return to their investment shall be almost
immediate after they start working on the projects that they would identify during the training.
SESSION 1:
SESSION 3:
SHOOTING FOR SIX SIGMA
MEASURE TOOLS AND THEIR APPLICATION
A Conceptual Understanding of Six Sigma
Cost of Quality
Acceptability
DPU
Excellence
DPMO
Sigma Level
BASICS OF SIX SIGMA Statistical Thinking
Roadmap
Conventional vs. Six Sigma Thinking LEARNING OBJECTIVES:
Intent, Methodology, Tools and Measures To understand the cost of quality concepts and Six Sigma
measurements. To quantify the problem attributes of the case
LEARNING OBJECTIVES study provided for the training and determine the Sigma level of
To conceptually understand the need for Six Sigma with the current performance.
simulation. Understand the difference between “Excellence”
and “Acceptable” work. Internalize what is expected out of Six SESSION 4:
Sigma performance. Clarify common misunderstanding about Analyze Tools and their Application
Six Sigma and understand the Six Sigma foundation and Cause and Effect Diagram
fundamentals. FMEA
Scatter Plot
Visual Regression Analysis
SESSION 2:
PRACTICING SIX SIGMA MEASURES
LEARNING OBJECTIVES:
Understanding the Scope of Practical Six Sigma
To identify the causes of the problem by systematically applying
Definition of Key Six Sigma Terms
the Analyze tools learned on a case study provided for the training
and determine the relationship between variables and their impact
REVIEW OF THE PROBLEMS BROUGHT TO THE CLASS
on the problem.
DEFINE TOOLS AND THEIR APPLICATION
Project Priority Index SESSION 5:
Pareto Principle IMPROVE TOOLS AND THEIR APPLICATION
Process Mapping Component Search
Kano’s Analysis Comparative Tests – Improving Means
SIPOC Comparative Tests – Improving Variance
CTQ Full Factorial Experiment
Project Charter
LEARNING OBJECTIVES:
LEARNING OBJECTIVES: To determine how to solve the problem by systematically
To understand key Six Sigma terms such as defect, DPMO and applying the Improve tools learned on a case study provided for
Sigma Level. To review the real business problems and apply the training.
the Define tools to select the problem to work upon immediately
SESSION 6:
after the completion of the training. To identify the problems,
CONTROL TOOLS AND THEIR APPLICATION
develop a project charter to address the problem and
4-P Model of Process Excellence
systematically apply the Define tools learned on a case study
Management Review
provided for the training.
Control Chart
Scorecard
Workshop Schedule: 1. Completion of the Case Study
08:00 AM Registration 2. Test & Certification
08:30 AM Workshop commences
10:15 AM Morning Refreshments (15 minutes) LEARNING OBJECTIVES:
12:45 PM Networking Luncheon & Zohor Prayers To determine how to sustain the solution by systematically applying
01:45 PM Workshop Resumes the Control tools learned on a case study provided for the training.
03:15 PM Afternoon Refreshment (15 minutes) Test is taken after completing the case study. To get certified as Six
04:30 PM Workshop Ends Sigma Green Belt!
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4. 23rd (Wed), 24th (Thu) & 25th (Fri) June, 2010
Avillion, Port Dickson
Praveen Gupta, Adjunct Faculty, at IIT School of Applied Technology, Illinois Institute of
Technology (IIT) Chicago. Praveen launched the deployment of Six Sigma at Motorola under
the guidance of its inventor the late Bill Smith. Praveen has taught Six Sigma for over 20 years all
over the world, and guided its implementation. Praveen developed methods to measure the corpo-
rate Sigma level, and accelerate implementation of Six Sigma breakthrough results profitably.
Praveen developed the three-day Six Sigma Green Belt training in response to customers’ input,
and to ensure the intent of Six Sigma is met. This training and certification program is designed
for working professionals engaged in process or product management including improvement.
Recently, Praveen led the World’s Largest Six Sigma Green Belt training in Chicago!
WHAT PRAVEEN’S SIX SIGMA DELEGATE IN U.S. SAY ABOUT HIS WORKSHOP
“Thank you again for this awesome training in the last two days. The rate of learning was high and I enjoyed going straight to the
point.” - Julien Jaouen
“Thank you Praveen, for leading this class and giving us the tools and confidence to start using this powerful methodology in
everyday situations. I had a great time, met many good people, and learned a
lot. Great job!” - Dave Mistal
“Thank you Praveen and your staff for allowing me to experience one of the
best learning experiences I have had.. In one word Praveen EXCELLENT!!!! I
am now on my way to apply what you taught me.” - Fred Gruber
“It was one of the most impressive, knowledge driven, inspiring training
with easy to achieve excellence with very much effective tools.” – Raj Dave
“Thank you so-so much for a wonderful training class well-structured and
executed! I definitely enjoyed it and benefited from it!” –
Elena Martynenko
“Thank you again for a dynamic experience.” – Janet Moorman
SIGMA SCORECARD WORKSHOP MODERATED BY PRAVEEN GUPTA IN KUALA LUMPUR EARLY DECEMBER 2009
“Speaker is well prepared and master
in his subject matter” - Amanah Raya Bhd
“Excellent” - Ambank
“Very Good” - Tenaga Nasional Berhad
“Comprehensive” - Mimos Berhad
“Very Good” - MEPS
Pre requisite for the Course:
Associate or higher degree and at least one year of work experience.
WHO SHOULD ATTEND
Responsibility for performance improvement
This workshop is a must for Directors, Senior Managers,
Good communication skills, and interest in solving problems
Managers, Leaders, Engineers, Professionals and
Pre-reading includes Stat Free Six Sigma book
Senior Executives from service or manufacturing
organizations representing various departments: Course Material:
The Stat Free Six Sigma book, Book Surge, An Amazon Company, SC 2007
Finance Participant’s Guide
Human resource Six Sigma Project Forms
Planning & strategy
Customer service Benefits of Six Sigma Training and Certification for Participants:
Quality Learn Six Sigma tools for dramatically improving processes quickly
Six Sigma project template
Innovation
Achieve professional and financial growth through results
Operation
Six Sigma Benefits of Six Sigma Training and Certification for Organization:
Business process management Improved bottom line
Business development & marketing Knowledgeable professionals for quickly improving the processes
Recession-proof business by focusing on profitable growth
Create culture of breakthrough improvement
Happy employees! 4
5. 21st (Wed) & 22nd (Thu) April, 2010
REGISTRATION CONTRACT Grand Millennium, Kuala Lumpur
Please complete this form immediately and fax it back to
(603) 9281 1176
A. Delegate’s details
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23rd (Wed), 24th (Thu) & 25th (Fri) June, 2010
Avillion, Port Dickson
2. Name :
18th (Sun) & 19th (Mon) Oct, 2009 - Renaissance, Dubai
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3-Day Fee
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Organisation : documentation, refreshment & meals)
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3rd Mile, Jalan Pantai
Signature : 71000 Port Dickson, Negeri Sembilan
Tel: 03 21702160
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Contact Vijay or Marina
Frontier In Knowledge International
23-1, Jalan 2/76C, Desa Pandan,
55100 Kuala Lumpur, MALAYSIA
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(603) 9281 1176
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