Doing Things Differently: Joshua Slayton on Building a Product Team Without Managers or Process
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Joshua Slayton's Keynote at AngelHack Santiago Winter 2013
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Doing Things Differently: Joshua Slayton on Building a Product Team Without Managers or Process
- 1. @joshuaxls Joshua Slayton angel.co/joshuaxls DOING THE WRONG THINGS THE RIGHT WAY
- 2. IN THREE YEARS Over $2 billion raised $9 million invested online 50,000 introductions between talent and startups 200,000 submissions to over 100 incubators Millions of API requests per day
- 4. WHAT WE PLANNED ON Over $2 billion raised $9 million invested online 50,000 introductions between talent and startups 200,000 submissions to over 100 incubators Millions of API requests per day
- 5. WHAT WE DIDN’T PLAN ON Over $2 billion raised $9 million invested online 50,000 introductions between talent and startups 200,000 submissions to over 100 incubators Millions of API requests per day
- 6. WE MOVED FAST AND WE BROKE A LOT OF RULES. THROUGH TRIAL AND ERROR, WE DISCOVERED HOW TO RUN A SMALL PRODUCT TEAM.
- 9. IF SOMEONE NEEDS TO BE MANAGED, THEY SHOULDN’T BE AT YOUR STARTUP.
- 10. MANAGERS CREATE UNNECESSARY WORK.
- 11. GOOGLE “VALVE EMPLOYEE HANDBOOK” AND READ IT.
- 12. * low resolution image stolen from Valve’s Employee Handbook
- 13. ALL BEGAN AS SIDE PROJECTS Over $2 billion raised $9 million invested online 50,000 introductions between talent and startups 200,000 submissions to over 100 incubators Millions of API requests per day
- 14. CREATE CUSTOMERS, NOT JUST FEATURES.
- 15. No Management Everyone is a manager Everyone owns their work Foster interpersonal skills Value customer, not feature, creation Recruiting is the hardest thing to do
- 17. EVERYONE RECRUITS. EVERY DAY. EVERYONE HAS VETO POWER.
- 19. * low resolution image stolen from Valve’s Employee Handbook
- 20. YOU MUST LET GO OF PEOPLE THAT DON’T WORK OUT. YES, IT SUCKS.
- 21. Constant Recruiting Hire founders, generalists Everyone recruits all the time Release the bad fits Improve your recruiting process
- 23. YOU CAN’T SCHEDULE CREATIVITY. SOME PEOPLE COME IN AT DAWN. SOME PEOPLE COME IN AFTER LUNCH. SOME PEOPLE WON’T COME IN.
- 24. VALUE RESULTS, NOT TIME IN THE OFFICE.
- 27. STILL, FACE TIME BREEDS SPONTANEITY. BUILD A FUN OFFICE. TAKE CARE OF YOUR TEAM.
- 28. No Schedules Keep asynchronous channels open Keep synchronous channels open Have an office people enjoy being in Value results, not time in the office
- 30. Even good code stinks. Learn to deal with it, and keep moving forward.
- 31. SET EXAMPLES SPEND TIME WITH NEW HIRES COMPANY WIKI CODE COMMENTS “MASTERSTROKES” INTERNAL PRESENTATIONS
- 32. THE BOY SCOUT RULE ALWAYS LEAVE CODE CLEANER THAN YOU FOUND IT!
- 33. CRISES WILL HAPPEN IT MEANS THAT YOUR TEAM IS MOVING AT AN APPROPRIATE SPEED.
- 34. “Smooth seas do not make skillful sailors”
- 35. No Code Reviews Teach by example Document everything Leave code cleaner than you found it Crises will happen, learn from them
- 37. WE BEGAN WITH A TEST-DRIVEN DEVELOPMENT METHODOLOGY.
- 41. JUST BE READY FOR...
- 43. No Tests Alarms on everything Pipe them to email, chat, SMS Bug fixes must be a top priority Tests are fine, just not cumpulsory
- 45. Constant Customer Support Customers are priority #1 Everyone does customer service Respond to customers immediately Turn negative experiences into loyal customers
- 49. That’s 30,660 releases per year!* * we don’t actually release that much
- 50. OUR REPOSITORY master commit commit commit commit * * * ** ready to deploy
- 51. IF YOU MUST master commit commit commit commit feature
- 52. DON’T DO BIG FEATURES. SHIP AN MVP IMMEDIATELY, THEN ITERATE.
- 53. Constant Deployment master is always deployable Optimize deploys to be quick Rolling deploys, users see nothing No big releases, iterate instead
- 54. SO WHAT’S THE BIG PICTURE?
- 56. TECHNICAL DEBT YOU CAN PAY IT DOWN LATER. BE SMART ABOUT IT. USE IT TO MOVE QUICKLY.
- 57. THE ONLY ADVANTAGE YOU’RE GUARANTEED OVER THE BIG GUYS SPEED
- 58. TEAM TEAM TEAM TE AM TEAM TEAM TEAM TEAM TEAM TEAM TE AM TEAM TEAM TEAM TEAM TEAM TEAM TE AM TEAM TEAM TEAM TEAM TEAM TEAM TE AM TEAM TEAM TEAM TEAM TEAM TEAM TE TEAM IS EVERYTHING
- 59. GOOD LUCK! (and I hope to see you all on AngelList)