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SOCIAL	
  BETTING	
                                                             	
  



The	
     BIGGEST	
  Threat	
  to	
  Corporate	
  Bookmakers?	
  
                                       	
  
                              Toby	
  Simmons	
  
                       Chief	
  Execu+ve,	
  Favourit.com	
  
                                            	
  
                     ©	
  Favourit	
  Global	
  Pty	
  Ltd.	
  2012.	
  


                                                                           TM
About	
  Favourit	
  
•  Global	
  social	
  gaming	
  and	
  entertainment	
  plaEorm	
  
•  Integrates	
  forward	
  thinking	
  wagering	
  operator	
  APIs	
  to	
  sell	
  beIng	
  product	
  
   to	
  new	
  audience	
  
•  Biggest	
  social	
  audience	
  on	
  Facebook	
  of	
  wagering	
  related	
  companies	
  
•  Offers	
  a	
  dedicated	
  channel	
  for	
  customer	
  acquisi+on	
  and	
  engagement	
  




August	
  2012	
  
©	
  Favourit.com	
  
Favourit.com	
  




August	
  2012	
  
©	
  Favourit.com	
  
THE	
  GAME	
  CHANGED	
  
  Are	
  you	
  Ready?	
  
Key	
  QuesHons	
  
•     What	
  are	
  the	
  game	
  changers	
  in	
  the	
  industry?	
  
•     Who	
  is	
  the	
  emerging	
  target	
  customer	
  years?	
  
•     What	
  are	
  the	
  new	
  customer’s	
  demands?	
  
•     What	
  can	
  you	
  do	
  now	
  to	
  aQract	
  them?	
  
•     Who’s	
  already	
  owning	
  this	
  space?	
  




August	
  2012	
  
©	
  Favourit.com	
  
Background	
  



   $30B	
  
   Online	
  Gambling	
  
                                             $4B	
  
                                             Mobile	
  
   H2	
  Gambling	
  Capital.	
  2012.	
  

   	
  
August	
  2012	
  
©	
  Favourit.com	
  
Background	
  




August	
  2012	
  
©	
  Favourit.com	
  
Background	
  



   $18B	
  
   Est.	
  Value	
  pre	
  IPO	
  
                                         $2.27B	
  
                                         Value	
  Now	
  
   Venturebeat	
  2012.	
                Google	
  Finance.	
  Aug	
  2012.	
  

   	
                                    	
  
August	
  2012	
  
©	
  Favourit.com	
  
Background	
  




1.5B	
  
   Users	
  of	
  Social	
  Networks	
  
   McKinsey	
  Report.	
  2012	
  	
  


August	
  2012	
  
©	
  Favourit.com	
  
Background	
  




 New	
  Compe+tors	
  
 Forbes.	
  August	
  2012.	
  
 TechCrunch.	
  August.	
  2012.	
  
 WSJ.	
  August	
  2012.	
  	
  
August	
  2012	
  
©	
  Favourit.com	
  
Emerging	
  Markets	
  




August	
  2012	
  
©	
  Favourit.com	
  
Customer	
  AcquisiHon	
  
   &	
  Engagement	
  



August	
  2012	
  
©	
  Favourit.com	
  
Drivers?	
  

   “It	
  turns	
  out	
  that	
  people	
  are	
  completely	
  
   okay	
  winning	
  virtual	
  currency	
  that	
  they	
  
   can	
  never	
  cash	
  out	
  …”	
  


   Sean	
  Ryan	
  
   Facebook	
  Director	
  of	
  Game	
  Partnerships.	
  2012.	
  


August	
  2012	
  
©	
  Favourit.com	
  
Product	
  




August	
  2012	
  
©	
  Favourit.com	
  
The	
  Emerging	
  Market	
  
                                                                   ParHpicaHon	
  Data	
  
                                                        Usage	
  of	
  Online	
  Bookmakers	
  by	
  Age	
  
                                                                                       ABS	
  2009	
  



                        14%	
  

                        12%	
  

                        10%	
  

                         8%	
  

                         6%	
  

                         4%	
  

                         2%	
  

                         0%	
  
                                  18	
  -­‐	
  35	
              35	
  -­‐	
  44	
                       45	
  -­‐	
  64	
     65+	
  



August	
  2012	
  
©	
  Favourit.com	
  
Social	
  Channels	
  




August	
  2012	
  
©	
  Favourit.com	
  
Social	
  strategy	
  must..	
  
•     Know	
  who	
  you’re	
  targe+ng	
  
•     Engage	
  your	
  audience,	
  talk	
  not	
  sell	
  
•     Design	
  for	
  the	
  channel	
  &	
  loca+on	
  
•     Aggregate	
  &	
  execute	
  big	
  data	
  
•     Lead	
  to	
  MONETIZATION!	
  




August	
  2012	
  
©	
  Favourit.com	
  
Key	
  Behaviours	
  
Traits	
                          Design	
  principles	
  
PEER	
  influence	
                Rankings,	
  followings	
  
Mul+taskers	
                     Bet,	
  watch,	
  chat	
  
Instant	
  gra+fica+on	
           Real	
  +me	
  data	
  &	
  response	
  
Early	
  adopters	
               Test	
  out	
  /	
  enter	
  details	
  with	
  low	
  barriers	
  to	
  entry	
  




August	
  2012	
  
©	
  Favourit.com	
  
HOT	
  or	
  NOT!	
  
August	
  2012	
  
©	
  Favourit.com	
  
NOT!	
  
•  Transac+onal	
  only	
  interfaces	
  




August	
  2012	
  
©	
  Favourit.com	
  
NOT!	
  
•  Odds	
  comparison	
  




August	
  2012	
  
©	
  Favourit.com	
  
NOT!	
  
•  Generic	
  offers	
  




August	
  2012	
  
©	
  Favourit.com	
  
NOT!	
  
•  Buying	
  LIKES.	
  




August	
  2012	
  
©	
  Favourit.com	
  
HOT!	
  
•      Customer	
  journey	
  marke+ng	
  
•      Customer	
  specific	
  CRM	
  
•      Real	
  +me	
  data	
  trends	
  
•      Mobile	
  &	
  event	
  specific	
  apps	
  
•      Live	
  gaming	
  experience	
  design	
  
•      Customer	
  promo+ons	
  by	
  interest	
  
	
  
	
  


August	
  2012	
  
©	
  Favourit.com	
  
Great	
  Examples	
  
bWin	
  Party	
  




August	
  2012	
  
©	
  Favourit.com	
  
Great	
  Examples	
  
BeWair	
  




August	
  2012	
  
©	
  Favourit.com	
  
Great	
  Examples	
  
Sportsbet	
  -­‐	
  Liked	
  3000	
  +mes,	
  shared	
  1000	
  




August	
  2012	
  
©	
  Favourit.com	
  
Key	
  Summary	
  
•     Growing	
  market,	
  massive	
  audience	
  size	
  
•     AQainable,	
  but	
  right	
  strategy	
  required	
  
•     Investment	
  can	
  yield	
  returns	
  
•     Must	
  differen+ate	
  from	
  compe+tors	
  
•     It’s	
  ALL	
  	
  about	
  ENGAGEMENT	
  




August	
  2012	
  
©	
  Favourit.com	
  

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Social Betting, The Biggest Threat to Corporate Bookmakers

  • 1. SOCIAL  BETTING     The   BIGGEST  Threat  to  Corporate  Bookmakers?     Toby  Simmons   Chief  Execu+ve,  Favourit.com     ©  Favourit  Global  Pty  Ltd.  2012.   TM
  • 2. About  Favourit   •  Global  social  gaming  and  entertainment  plaEorm   •  Integrates  forward  thinking  wagering  operator  APIs  to  sell  beIng  product   to  new  audience   •  Biggest  social  audience  on  Facebook  of  wagering  related  companies   •  Offers  a  dedicated  channel  for  customer  acquisi+on  and  engagement   August  2012   ©  Favourit.com  
  • 3. Favourit.com   August  2012   ©  Favourit.com  
  • 4. THE  GAME  CHANGED   Are  you  Ready?  
  • 5. Key  QuesHons   •  What  are  the  game  changers  in  the  industry?   •  Who  is  the  emerging  target  customer  years?   •  What  are  the  new  customer’s  demands?   •  What  can  you  do  now  to  aQract  them?   •  Who’s  already  owning  this  space?   August  2012   ©  Favourit.com  
  • 6. Background   $30B   Online  Gambling   $4B   Mobile   H2  Gambling  Capital.  2012.     August  2012   ©  Favourit.com  
  • 7. Background   August  2012   ©  Favourit.com  
  • 8. Background   $18B   Est.  Value  pre  IPO   $2.27B   Value  Now   Venturebeat  2012.   Google  Finance.  Aug  2012.       August  2012   ©  Favourit.com  
  • 9. Background   1.5B   Users  of  Social  Networks   McKinsey  Report.  2012     August  2012   ©  Favourit.com  
  • 10. Background   New  Compe+tors   Forbes.  August  2012.   TechCrunch.  August.  2012.   WSJ.  August  2012.     August  2012   ©  Favourit.com  
  • 11. Emerging  Markets   August  2012   ©  Favourit.com  
  • 12. Customer  AcquisiHon   &  Engagement   August  2012   ©  Favourit.com  
  • 13. Drivers?   “It  turns  out  that  people  are  completely   okay  winning  virtual  currency  that  they   can  never  cash  out  …”   Sean  Ryan   Facebook  Director  of  Game  Partnerships.  2012.   August  2012   ©  Favourit.com  
  • 14. Product   August  2012   ©  Favourit.com  
  • 15. The  Emerging  Market   ParHpicaHon  Data   Usage  of  Online  Bookmakers  by  Age   ABS  2009   14%   12%   10%   8%   6%   4%   2%   0%   18  -­‐  35   35  -­‐  44   45  -­‐  64   65+   August  2012   ©  Favourit.com  
  • 16. Social  Channels   August  2012   ©  Favourit.com  
  • 17. Social  strategy  must..   •  Know  who  you’re  targe+ng   •  Engage  your  audience,  talk  not  sell   •  Design  for  the  channel  &  loca+on   •  Aggregate  &  execute  big  data   •  Lead  to  MONETIZATION!   August  2012   ©  Favourit.com  
  • 18. Key  Behaviours   Traits   Design  principles   PEER  influence   Rankings,  followings   Mul+taskers   Bet,  watch,  chat   Instant  gra+fica+on   Real  +me  data  &  response   Early  adopters   Test  out  /  enter  details  with  low  barriers  to  entry   August  2012   ©  Favourit.com  
  • 19. HOT  or  NOT!   August  2012   ©  Favourit.com  
  • 20. NOT!   •  Transac+onal  only  interfaces   August  2012   ©  Favourit.com  
  • 21. NOT!   •  Odds  comparison   August  2012   ©  Favourit.com  
  • 22. NOT!   •  Generic  offers   August  2012   ©  Favourit.com  
  • 23. NOT!   •  Buying  LIKES.   August  2012   ©  Favourit.com  
  • 24. HOT!   •  Customer  journey  marke+ng   •  Customer  specific  CRM   •  Real  +me  data  trends   •  Mobile  &  event  specific  apps   •  Live  gaming  experience  design   •  Customer  promo+ons  by  interest       August  2012   ©  Favourit.com  
  • 25. Great  Examples   bWin  Party   August  2012   ©  Favourit.com  
  • 26. Great  Examples   BeWair   August  2012   ©  Favourit.com  
  • 27. Great  Examples   Sportsbet  -­‐  Liked  3000  +mes,  shared  1000   August  2012   ©  Favourit.com  
  • 28. Key  Summary   •  Growing  market,  massive  audience  size   •  AQainable,  but  right  strategy  required   •  Investment  can  yield  returns   •  Must  differen+ate  from  compe+tors   •  It’s  ALL    about  ENGAGEMENT   August  2012   ©  Favourit.com