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WANNA RAISE MONEY
ONLINE? DON’T FORGET
ABOUT EMAIL
Practical ways to connect with supporters, activate
donors, and raise money online.
www.bit.ly/npEXPERTS
Tweeting? Use #npEXPERTS …
6/28/13 Farra Trompeter | www.BIgDuckNYC.com 2
Farra Trompeter
Vice President, Big Duck
@farra | @bigduck
#npEXPERTS
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
What we’ll cover
•  Why email?
•  Four steps to use email to raise money
•  Q & A
#npEXPERTS | bigducknyc.com
Why email?
#npEXPERTS | bigducknyc.com
Let’s start with why they give
http://www.nonprofitdonorengagement.com/CD_Nten_BenchmarkReport_Final.pdf
•  I believe in the cause [65%]
•  I want to help make change happen [30%]
•  I have friends/family who support it [20%]
•  I know someone who has recvd services [19%]
•  The charity asked for my help [18%]
•  I want to set a good example [16%]
•  I want to connect with others… [15%]
•  I have recvd services from this org [12%]
#npEXPERTS | bigducknyc.com
… and where they want to
hear from you
http://www.nonprofitdonorengagement.com/CD_Nten_BenchmarkReport_Final.pdf
#npEXPERTS | bigducknyc.com
53% of donors leave due to the
charity’s lack of communication
~ Jay Love, Bloomerang
http://www.nonprofitmarketingblog.com/site/why_donors_stop_their_support image: archiexpo.com
#npEXPERTS | bigducknyc.com
Step 1:
Collect emails
#npEXPERTS | bigducknyc.com
Ask for info—and use it
http://www.parentprojectmd.org
#npEXPERTS | bigducknyc.com
Invite them to join in-person
#npEXPERTS | bigducknyc.com
Be where they are
https://www.facebook.com/casefoundation
#npEXPERTS | bigducknyc.com
Be where they are
https://www.facebook.com/casefoundation
#npEXPERTS | bigducknyc.com
Step 2:
Roll out the
welcome mat
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
#npEXPERTS | bigducknyc.com
Step 3:
Coordinate
communication
#npEXPERTS | bigducknyc.com
http://www.fundraising123.org/node/863
Create an editorial calendar
#npEXPERTS | bigducknyc.com
http://www.ssireview.org/articles/entry/the_permanent_disruption_of_social_media
Diversify Calls-to-Action
#npEXPERTS | bigducknyc.com
Your emails should
1.  Clearly ask supporters to do something
2.  Give a reason to take the action – simply
3.  Feature someone they can relate to
4.  Connect to the look/feel of a landing page
5.  Make sense if it was forwarded
#npEXPERTS | bigducknyc.com
Step 4:
Say thank you
#npEXPERTS | bigducknyc.com
Tell donors how gifts will help
#npEXPERTS | bigducknyc.com
Report back on results
#npEXPERTS | bigducknyc.com
Feature donors in emails
#npEXPERTS | bigducknyc.com
Q & A
#npEXPERTS | bigducknyc.com
Resources
•  npEXPERTS ebook
https://www.blackbaud.com/nonprofit-resources/npexperts
•  Big Duck blog
http://www.bigducknyc.com/blog
•  Blackbaud: Charitable Giving Report
https://content.blackbaud.com/
CharitableGivingReport.html
•  NTEN: Nonprofit Donor Engagement Benchmark Study
http://www.nonprofitdonorengagement.com/
CD_Nten_BenchmarkReport_Final.pdf
#npEXPERTS | bigducknyc.com
Contact Farra & Big Duck
bigducknyc.com
farra@bigducknyc.com
facebook.com/bigduck
twitter.com/bigduck
twitter.com/farra
#npEXPERTS | bigducknyc.com
6/28/13 Farra Trompeter | www.BIgDuckNYC.com 31
NPEXPERTS > DOWNLOAD THE FREE EBOOK
Connect with supporters, activate donors,
and raise money online.
Nonprofit experts share their extensive
knowledge and expertise in:
-  Online marketing and fundraising
-  Email communication
-  Social media
-  Mobile engagement
Download the npEXPERTS eBook and
register for free webinars at
www.blackbaud.com/npEXPERTS
6/28/13 Farra Trompeter | www.BIgDuckNYC.com 32
Luminate™ Online helps you understand your online supporters and improve
online fundraising performance. You'll have everything you need to acquire more
constituents, build online fundraising campaigns and nurture sustainable donor
relationships.
http://bit.ly/LuminateOnline

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Wanna Raise Money Online? Don't Forget About Email.