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CABLE CAR
                           MEDIA PLAN
                                 04-06-11
                              Fabiola Einhorn
                              Media Planning




Thursday, April 28, 2011
GOAL
                   •       Expand cable car market to business professionals.




Thursday, April 28, 2011
Relevant Facts
                 •         51.3% of San Franciscans drive to work every day.
                           How do we get these people to use the cable car as a complementary mode of transportation? Could
                           we get them to park outside of the city and take the Cable Car the remaining miles? This would be
                           better for traffic congestion and the environment.


                 •         1/3 of people visiting the Cable Car Museum are business professionals.
                           There are currently no sponsorships with the MUNI, and the Cable Car Museum is a very good
                           advertising opportunity.


                 •         82% of business professionals say they check online for information of events
                           and places to go before visiting a city.
                           Knowing that people plan their trips to San Francisco in advance, making the Cable Car a part of that
                           plan is crucial.


                 •         90% of working professionals eat their lunch outside.
                           So how can we take advantage of that situation, since this is a time they need both transportation and a
                           place to eat.


                 •         Over 80% of locals see the Cable Car as a tourist attraction only, and not a
                           mode of transportation.
                           How can we turn that perception around?


Thursday, April 28, 2011
Strengths                                                        Weaknesses

                            - it’s a fun way to see the city      - it’s too crowded
                            - you get fresh air                   - don’t know how to get tickets
                            - easy access through clipper card    - it’s a tourist attraction and not a
                            - three central routes passing by a   mode of transportation
                            lot of business
                            - you can bring your lunch




                            - market to people in the mindset     - busses, streetcars, BART, cars
                            of travel                             - tourists
                            - giving them knowledge of how to
                            get tickets and that they can use
                            their clipper card
                            - letting them know that it is a
                            social event and transportation in
                            one




                           Opportunities                                                          Threats



Thursday, April 28, 2011
OBJECTIVES
                      •    Build awareness online of cable car availability among target.

                      •    Position cable car as a fun and refreshing alternative to other modes of
                           transportation.

                      •    Give business professionals an easy way to enjoy the city by positioning
                           Cable Cars as an event.

                      •    Influence ticket sales to business professionals.

                      •    Make the Cable Car a fun destination for lunch.

                      •    Market to people on the go, to get spontaneous ticket purchases.




Thursday, April 28, 2011
STRATEGY
          •       Establish online partners that match the Cable Car target audience lifestyle.

          •       Establish relationships with other transportation sites in the city, reminding the consumer of their alternatives.

          •       Offer free parking tickets with the purchase of cable car tickets.

          •       Take-overs and branded content on SF tourist information sites and guides, to position the Cable Car as a fun way to
                  experience the city.

          •       Use Pandora and Yelp mobile platforms, to target people in the mindset of travel.

          •       Create deals with news sites, offering ticket deals when subscribing to their content.

          •       Create deals with local food and entertainment sites, offering ticket deals when buying food to go.

          •       Focus on rich media such as quizzes and games within banner to encourage interaction with Cable Car and spread
                  word of mouth. Offer free group tickets when winning.

          •       Use banners that give business professionals an easy way to plan their trip by entering information.

          •       Create events through sponsorships, for example “SF Official Cable Car Day”, “Get a Discounted Ticket with every
                  Order”, “Get a Free Cable Car Ride When Coming to the Cable Car Museum”.

          •       Attract people on business trips to San Francisco, by placing content on tech, entrepreneurial and travel sites.




Thursday, April 28, 2011
PLANNING
                                PARAMETERS
                      •    Target audience: A25-54, employed

                      •    [Budget: $1 million ]

                      •    Flight dates: May 23 - September 23

                      •    Geography: nationwide, with an emphasis on local

                      •    Media vehicle: online

                      •    Ad units: Banners, over the page ads, rich media,
                           roadblocks.


Thursday, April 28, 2011
Wired
    WHERE? iPad, wired.com, /magazine, /software, /culture.
    WHY? Wired is one of the countries most loved technology, social media, gadget and business innovation magazine with a
    focus on online content. Their iPad app was revolutionary in the way it first allowed consumers to interact with content,
    allowing advertisers to play with different ways to reach consumers. Especially everyone affiliated with the silicon valley and the
    innovation the Bay Area holds, subscribes to or reads Wired on a daily basis.
    OFFERS: Wired offered to make a deal. Every time users subscribe for their magazine they could get a free day pass worth
    $13, or a free ticket deal for their next business trip.
    COMPOSITION: 55.9 INDEX: 130 REACH: 1,199,000 COVERAGE: 1.7




                                                                                                          RECOMMENDED SITES
Thursday, April 28, 2011
The San Francisco Cable Car: see the Engineering




                                                                                      Roadblock
                                                                                  780x90 banner
                                                                         300x250 in banner video
                                             iPad Dynamic Rich Media
                                             300x250

Thursday, April 28, 2011
Yelp
    WHERE? iPad, iPhone, yelp.com, /events, /talk.
    WHY? Yelp is the most trusted reviews site, and many people wouldn’t dare to even consider going to a restaurant without
    checking in with Yelp beforehand. People can now check in at their locations, to attract more friends. All reviews are written by
    private people, and restaurants, spas, web services and many other businesses get their ratings. It is also a community for
    people to discuss and post upcoming events. This is the perfect place for people to plan their next trip, whether it is the next
    meal or mini vacation. We want to remind people that they can use the Cable Car to get to their planned destinations by not
    only using web, but using mobile since this is a big platform for Yelp.
    OFFERS: Yelp will offer branded content, by deals with restaurants for discounted/free cable car tickets when you buy your
    meal to go. This will be displayed as an event, where you get the opportunity to invite co-workers and friends for lunch to this
    event. People get a chance to get out of the office and enjoy the cities landscape and fresh air.
    COMPOSITION: 52.6 INDEX: 122 REACH: 5,111,000 COVERAGE: 7.3




                                                                                                          RECOMMENDED SITES
Thursday, April 28, 2011
Cable Car
                                                                                              Deal




                                                 Get your lunch on
                                                  the Cable Car!




  Rich Media Business Conducted Within Banner:                iPhone Branded Content Button: get a free/
  get a free/discounted ticket with meal                                    discounted ticket with meal
  300x250                                                                                        88x31
Thursday, April 28, 2011
Grubhub
    WHERE? iPhone, grubhub.com, The Daily Grub, homepage.
    WHY? Grubhub is an online service that lets you find every restaurant that has delivery to you in your vicinity. It is a very
    popular site for business professionals wanting to save time ordering food from their desks or at home. It lets you save your
    orders as favorites, and provides customer rates and links to Facebook and Twitter enabling invites. Many of the restaurants
    have pick up only. This is where the Cable Car can help as an incentive to go pick up your food instead.
    OFFERS: Grubhub will offer branded content, possibly by deals with restaurants for free/discounted cable car tickets when
    you buy your meal to go. People get a chance to get out of the office and enjoy the cities landscape and fresh air.
    COMPOSITION: 57.2 INDEX: 132 REACH: 90,000 COVERAGE: 0.1




                                                                                                         RECOMMENDED SITES
Thursday, April 28, 2011
Cable Car
                                                                  Deal




    Branded Content Button: get a free/discounted ticket with
    meal
    88x31
Thursday, April 28, 2011
San Francisco Chronicle
    WHERE? sfgate..com, /chronicle, /news, /sports, /business, /entertainment, /food, /living, /travel.
    WHY? The San Francisco Chronicle is one of the Bay Areas biggest news sources, offering extensive bay area coverage and
    travel guides. They have many sections ranging from culture to business. People use it to get reliable information about events
    and guides in the Bay Area. This is a great opportunity to show that the Cable Car is part of San Francisco culture. By
    integrating the Cable Car in the same frame as local events, consumers become aware of its existence.
    COMPOSITION: 49.1 INDEX: 114 REACH: 1,555,000 COVERAGE: 2.2




                                                                                                         RECOMMENDED SITES
Thursday, April 28, 2011
Over the Page Banner
                           300x250 - 600x250




Thursday, April 28, 2011
San Francisco Travel
    WHERE? onlyinsanfrancosco..com, /convention, /meeting planners.
    WHY? San Francisco travel has a mission to enhance the local economy by marketing San Francisco and the Bay Are as the
    premier destination for conventions, meetings, events and leisure travel. The site exists to inform visitors of events, business
    conventions, guides and news that effects the rest of the nation. This is where many businesses book their convention locations
    for their next meeting. Moscone center is one of the nations most sought after convention centers and attracts thousands of
    people when a convention is going on. All these people are curious business professionals wanting to experience the city
    as visitors.
    COMPOSITION: 63.1 INDEX: 180 REACH: 95,000 COVERAGE: 0.1
    UNIQUE VISITORS PER MONTH: 56,455 AND TRENDING UP*




  * http://www.quantcast.com/onlyinsanfrancisco.com#traffic
                                                                                                         RECOMMENDED SITES
Thursday, April 28, 2011
RIDE THE HISTORICAL SF CABLE CAR.
     GET TICKETS HERE

                                         GET TICKETS
                                         HERE




                  Roadblock
                  728x90 & 300x250


Thursday, April 28, 2011
San Francisco Cable Car Museum
    WHERE? cablecarmuseum.org/heritage, /museum, /ecommerce, /information, homepage.
    WHY? The San Francisco cable car museum is a free museum dedicated to the wonderful Cable Cars. Why not partner up
    with them? Since 1/3 of visitors are business professionals, why not offer ticket deals to them so that they can ride the cable
    car next time they visit the city?
    COMPOSITION: 73.1 INDEX: 169 REACH: 85,000 COVERAGE: 0.1




                                                                                                          RECOMMENDED SITES
Thursday, April 28, 2011
Get a free day
                                                                     pass to the
                                                                     cable cars
                                                                    when visiting




             Branded Content Button: get a free/discounted ticket
             when visiting
             88x31

Thursday, April 28, 2011
Pandora
    WHERE? iPhone, iPad, pandora.com.
    WHY? Pandora is the most listened to internet radio and allows people to create custom stations. It is the number one place
    to go to for many people besides iTunes. Listening to Pandora on the go when commuting is common. This is where the Cable
    Car can take advantage of the consumers travel mindset.
    COMPOSITION: 53.4 INDEX: 124 REACH: 3,067,000 COVERAGE: 4.4




                                                                                                     RECOMMENDED SITES
Thursday, April 28, 2011
On the stuffed BART?
                                             Ride the Cable CAR!




                                                                    On the stuffed BUS?
                                                                    Ride the Cable CAR!



           Rectangle
           300x250         iPhone takeover
                           300x250


Thursday, April 28, 2011
Forbes
    WHERE? iPad, forbes.com, /business, /wall street, /mobile, /lifestyle, /travel, /lists, /entrepreneurs, /homepage.
    WHY? Forbes is a news site and magazine offering authoritative journalism at the center of the social media experience. The
    site builds upon a force of trusted expert contributers, and has the largest reach of C-Suite/Top Management and affluent
    BDMs. With their wide range of topics covered such as business, finance lifestyle and travel, and a young rich and curious
    audience, Forbes is a perfect demographic fit for the Cable Car.
    COMPOSITION: 48.3 INDEX: 112 REACH: 2,520,000 COVERAGE: 3.6




                                                                                                       RECOMMENDED SITES
Thursday, April 28, 2011
See what this is? Play the Cable Car Game and win tickets!




                                                                               Play the Cable Car
                                                                              Game and win tickets!




                       Roadblock
                       728x90 & 300x250

Thursday, April 28, 2011
KPI’s
                      • Click Through Rate
                      • CPC
                      • Delivery           discounted tickets purchased on Sf Gate, San Francisco
                           Travel and the Cable Car Museum, minutes spent with game on Forbes,
                           Cable Car food deals an Yelp and Grubhub.




Thursday, April 28, 2011
CONDENSED CHART




Thursday, April 28, 2011
Sources
       •       http://en.wikipedia.org/wiki/Cable_car_(railway)#Cities_currently_operating_cable_cars


       •       http://www.cablecarmuseum.org/archive/Today/index.html


       •       http://www.sfcvb.org/media/downloads/travel_media/sf_facts.pdf


       •       http://www.carpoolworld.com/commuting_mode_analysis.html?carpool_top_city=SAN%20FRANCISCO%20CA
               %20US&from_year_week=201115&population=&selected_miles_or_kilometers=mi&pressed_submit=Submit&carpool_top_state_prov=CA
               &carpool_top_country_code=USA,US&compare_to_city=SAN%20FRANCISCO%20CA
               %20US&to_year_week=201115&compare_to_state_prov=$CA&compare_to_country=USA,US


       •       http://www.carpoolworld.com/commuting_mode_analysis.html?carpool_top_city=SAN%20FRANCISCO%20CA
               %20US&from_year_week=201115&population=&selected_miles_or_kilometers=mi&pressed_submit=Submit&carpool_top_state_prov=CA
               &carpool_top_country_code=USA,US&compare_to_city=SAN%20FRANCISCO%20CA
               %20US&to_year_week=201115&compare_to_state_prov=$CA&compare_to_country=USA,US


       •       http://www.ehow.com/how_6710633_starting-lunch-delivery-business.html



Thursday, April 28, 2011
Thank you!




Thursday, April 28, 2011

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Cable Car Media Plan

  • 1. CABLE CAR MEDIA PLAN 04-06-11 Fabiola Einhorn Media Planning Thursday, April 28, 2011
  • 2. GOAL • Expand cable car market to business professionals. Thursday, April 28, 2011
  • 3. Relevant Facts • 51.3% of San Franciscans drive to work every day. How do we get these people to use the cable car as a complementary mode of transportation? Could we get them to park outside of the city and take the Cable Car the remaining miles? This would be better for traffic congestion and the environment. • 1/3 of people visiting the Cable Car Museum are business professionals. There are currently no sponsorships with the MUNI, and the Cable Car Museum is a very good advertising opportunity. • 82% of business professionals say they check online for information of events and places to go before visiting a city. Knowing that people plan their trips to San Francisco in advance, making the Cable Car a part of that plan is crucial. • 90% of working professionals eat their lunch outside. So how can we take advantage of that situation, since this is a time they need both transportation and a place to eat. • Over 80% of locals see the Cable Car as a tourist attraction only, and not a mode of transportation. How can we turn that perception around? Thursday, April 28, 2011
  • 4. Strengths Weaknesses - it’s a fun way to see the city - it’s too crowded - you get fresh air - don’t know how to get tickets - easy access through clipper card - it’s a tourist attraction and not a - three central routes passing by a mode of transportation lot of business - you can bring your lunch - market to people in the mindset - busses, streetcars, BART, cars of travel - tourists - giving them knowledge of how to get tickets and that they can use their clipper card - letting them know that it is a social event and transportation in one Opportunities Threats Thursday, April 28, 2011
  • 5. OBJECTIVES • Build awareness online of cable car availability among target. • Position cable car as a fun and refreshing alternative to other modes of transportation. • Give business professionals an easy way to enjoy the city by positioning Cable Cars as an event. • Influence ticket sales to business professionals. • Make the Cable Car a fun destination for lunch. • Market to people on the go, to get spontaneous ticket purchases. Thursday, April 28, 2011
  • 6. STRATEGY • Establish online partners that match the Cable Car target audience lifestyle. • Establish relationships with other transportation sites in the city, reminding the consumer of their alternatives. • Offer free parking tickets with the purchase of cable car tickets. • Take-overs and branded content on SF tourist information sites and guides, to position the Cable Car as a fun way to experience the city. • Use Pandora and Yelp mobile platforms, to target people in the mindset of travel. • Create deals with news sites, offering ticket deals when subscribing to their content. • Create deals with local food and entertainment sites, offering ticket deals when buying food to go. • Focus on rich media such as quizzes and games within banner to encourage interaction with Cable Car and spread word of mouth. Offer free group tickets when winning. • Use banners that give business professionals an easy way to plan their trip by entering information. • Create events through sponsorships, for example “SF Official Cable Car Day”, “Get a Discounted Ticket with every Order”, “Get a Free Cable Car Ride When Coming to the Cable Car Museum”. • Attract people on business trips to San Francisco, by placing content on tech, entrepreneurial and travel sites. Thursday, April 28, 2011
  • 7. PLANNING PARAMETERS • Target audience: A25-54, employed • [Budget: $1 million ] • Flight dates: May 23 - September 23 • Geography: nationwide, with an emphasis on local • Media vehicle: online • Ad units: Banners, over the page ads, rich media, roadblocks. Thursday, April 28, 2011
  • 8. Wired WHERE? iPad, wired.com, /magazine, /software, /culture. WHY? Wired is one of the countries most loved technology, social media, gadget and business innovation magazine with a focus on online content. Their iPad app was revolutionary in the way it first allowed consumers to interact with content, allowing advertisers to play with different ways to reach consumers. Especially everyone affiliated with the silicon valley and the innovation the Bay Area holds, subscribes to or reads Wired on a daily basis. OFFERS: Wired offered to make a deal. Every time users subscribe for their magazine they could get a free day pass worth $13, or a free ticket deal for their next business trip. COMPOSITION: 55.9 INDEX: 130 REACH: 1,199,000 COVERAGE: 1.7 RECOMMENDED SITES Thursday, April 28, 2011
  • 9. The San Francisco Cable Car: see the Engineering Roadblock 780x90 banner 300x250 in banner video iPad Dynamic Rich Media 300x250 Thursday, April 28, 2011
  • 10. Yelp WHERE? iPad, iPhone, yelp.com, /events, /talk. WHY? Yelp is the most trusted reviews site, and many people wouldn’t dare to even consider going to a restaurant without checking in with Yelp beforehand. People can now check in at their locations, to attract more friends. All reviews are written by private people, and restaurants, spas, web services and many other businesses get their ratings. It is also a community for people to discuss and post upcoming events. This is the perfect place for people to plan their next trip, whether it is the next meal or mini vacation. We want to remind people that they can use the Cable Car to get to their planned destinations by not only using web, but using mobile since this is a big platform for Yelp. OFFERS: Yelp will offer branded content, by deals with restaurants for discounted/free cable car tickets when you buy your meal to go. This will be displayed as an event, where you get the opportunity to invite co-workers and friends for lunch to this event. People get a chance to get out of the office and enjoy the cities landscape and fresh air. COMPOSITION: 52.6 INDEX: 122 REACH: 5,111,000 COVERAGE: 7.3 RECOMMENDED SITES Thursday, April 28, 2011
  • 11. Cable Car Deal Get your lunch on the Cable Car! Rich Media Business Conducted Within Banner: iPhone Branded Content Button: get a free/ get a free/discounted ticket with meal discounted ticket with meal 300x250 88x31 Thursday, April 28, 2011
  • 12. Grubhub WHERE? iPhone, grubhub.com, The Daily Grub, homepage. WHY? Grubhub is an online service that lets you find every restaurant that has delivery to you in your vicinity. It is a very popular site for business professionals wanting to save time ordering food from their desks or at home. It lets you save your orders as favorites, and provides customer rates and links to Facebook and Twitter enabling invites. Many of the restaurants have pick up only. This is where the Cable Car can help as an incentive to go pick up your food instead. OFFERS: Grubhub will offer branded content, possibly by deals with restaurants for free/discounted cable car tickets when you buy your meal to go. People get a chance to get out of the office and enjoy the cities landscape and fresh air. COMPOSITION: 57.2 INDEX: 132 REACH: 90,000 COVERAGE: 0.1 RECOMMENDED SITES Thursday, April 28, 2011
  • 13. Cable Car Deal Branded Content Button: get a free/discounted ticket with meal 88x31 Thursday, April 28, 2011
  • 14. San Francisco Chronicle WHERE? sfgate..com, /chronicle, /news, /sports, /business, /entertainment, /food, /living, /travel. WHY? The San Francisco Chronicle is one of the Bay Areas biggest news sources, offering extensive bay area coverage and travel guides. They have many sections ranging from culture to business. People use it to get reliable information about events and guides in the Bay Area. This is a great opportunity to show that the Cable Car is part of San Francisco culture. By integrating the Cable Car in the same frame as local events, consumers become aware of its existence. COMPOSITION: 49.1 INDEX: 114 REACH: 1,555,000 COVERAGE: 2.2 RECOMMENDED SITES Thursday, April 28, 2011
  • 15. Over the Page Banner 300x250 - 600x250 Thursday, April 28, 2011
  • 16. San Francisco Travel WHERE? onlyinsanfrancosco..com, /convention, /meeting planners. WHY? San Francisco travel has a mission to enhance the local economy by marketing San Francisco and the Bay Are as the premier destination for conventions, meetings, events and leisure travel. The site exists to inform visitors of events, business conventions, guides and news that effects the rest of the nation. This is where many businesses book their convention locations for their next meeting. Moscone center is one of the nations most sought after convention centers and attracts thousands of people when a convention is going on. All these people are curious business professionals wanting to experience the city as visitors. COMPOSITION: 63.1 INDEX: 180 REACH: 95,000 COVERAGE: 0.1 UNIQUE VISITORS PER MONTH: 56,455 AND TRENDING UP* * http://www.quantcast.com/onlyinsanfrancisco.com#traffic RECOMMENDED SITES Thursday, April 28, 2011
  • 17. RIDE THE HISTORICAL SF CABLE CAR. GET TICKETS HERE GET TICKETS HERE Roadblock 728x90 & 300x250 Thursday, April 28, 2011
  • 18. San Francisco Cable Car Museum WHERE? cablecarmuseum.org/heritage, /museum, /ecommerce, /information, homepage. WHY? The San Francisco cable car museum is a free museum dedicated to the wonderful Cable Cars. Why not partner up with them? Since 1/3 of visitors are business professionals, why not offer ticket deals to them so that they can ride the cable car next time they visit the city? COMPOSITION: 73.1 INDEX: 169 REACH: 85,000 COVERAGE: 0.1 RECOMMENDED SITES Thursday, April 28, 2011
  • 19. Get a free day pass to the cable cars when visiting Branded Content Button: get a free/discounted ticket when visiting 88x31 Thursday, April 28, 2011
  • 20. Pandora WHERE? iPhone, iPad, pandora.com. WHY? Pandora is the most listened to internet radio and allows people to create custom stations. It is the number one place to go to for many people besides iTunes. Listening to Pandora on the go when commuting is common. This is where the Cable Car can take advantage of the consumers travel mindset. COMPOSITION: 53.4 INDEX: 124 REACH: 3,067,000 COVERAGE: 4.4 RECOMMENDED SITES Thursday, April 28, 2011
  • 21. On the stuffed BART? Ride the Cable CAR! On the stuffed BUS? Ride the Cable CAR! Rectangle 300x250 iPhone takeover 300x250 Thursday, April 28, 2011
  • 22. Forbes WHERE? iPad, forbes.com, /business, /wall street, /mobile, /lifestyle, /travel, /lists, /entrepreneurs, /homepage. WHY? Forbes is a news site and magazine offering authoritative journalism at the center of the social media experience. The site builds upon a force of trusted expert contributers, and has the largest reach of C-Suite/Top Management and affluent BDMs. With their wide range of topics covered such as business, finance lifestyle and travel, and a young rich and curious audience, Forbes is a perfect demographic fit for the Cable Car. COMPOSITION: 48.3 INDEX: 112 REACH: 2,520,000 COVERAGE: 3.6 RECOMMENDED SITES Thursday, April 28, 2011
  • 23. See what this is? Play the Cable Car Game and win tickets! Play the Cable Car Game and win tickets! Roadblock 728x90 & 300x250 Thursday, April 28, 2011
  • 24. KPI’s • Click Through Rate • CPC • Delivery discounted tickets purchased on Sf Gate, San Francisco Travel and the Cable Car Museum, minutes spent with game on Forbes, Cable Car food deals an Yelp and Grubhub. Thursday, April 28, 2011
  • 26. Sources • http://en.wikipedia.org/wiki/Cable_car_(railway)#Cities_currently_operating_cable_cars • http://www.cablecarmuseum.org/archive/Today/index.html • http://www.sfcvb.org/media/downloads/travel_media/sf_facts.pdf • http://www.carpoolworld.com/commuting_mode_analysis.html?carpool_top_city=SAN%20FRANCISCO%20CA %20US&from_year_week=201115&population=&selected_miles_or_kilometers=mi&pressed_submit=Submit&carpool_top_state_prov=CA &carpool_top_country_code=USA,US&compare_to_city=SAN%20FRANCISCO%20CA %20US&to_year_week=201115&compare_to_state_prov=$CA&compare_to_country=USA,US • http://www.carpoolworld.com/commuting_mode_analysis.html?carpool_top_city=SAN%20FRANCISCO%20CA %20US&from_year_week=201115&population=&selected_miles_or_kilometers=mi&pressed_submit=Submit&carpool_top_state_prov=CA &carpool_top_country_code=USA,US&compare_to_city=SAN%20FRANCISCO%20CA %20US&to_year_week=201115&compare_to_state_prov=$CA&compare_to_country=USA,US • http://www.ehow.com/how_6710633_starting-lunch-delivery-business.html Thursday, April 28, 2011