The document summarizes Exuma Technologies' 2010 user conference, which included presentations, networking events, and roundtable discussions on various DockMaster software topics. It also outlines Exuma's mission to help marine retailers through comprehensive technology solutions and services that deliver superior user experiences and connectivity. New features of DockMaster and partner technologies are highlighted.

1. EXUMA TECHNOLOGIES, INC. 2010 USER CONFERENCE

2. 23RDANNUALUSERCONFERENCE
• Thumb drive with all of the
presentations, Class Schedule,
T-Shirt and Goodies
• Get Acquainted Party
• Monday Night: Poolside 7pm-9pm
• Casino Dinner Party
• Thursday Night: Poolside 7pm-
10pm
Welcome

3. 23RDANNUALUSERCONFERENCE
• Monday: Service
• Tuesday: Accounting / Marina Ops
• Wednesday: Inventory / Marine Industry
• Thursday: Boat Sales / Store & Fuel Dock
• Friday: What’s New in DockMaster?
Roundtable Tracks

4. DOCKMASTEREVOLUTION

5. SOLUTIONS=SERVICES+TECHNOLOGY
Your Business Co-Pilot

6. CORPORATEMISSION
We help marine and
recreation retailers be
more efficient so they can
deliver world-class
customer experiences

7. CORPORATEPOINTOFVIEW
Complete Solution Approach
Superior
User
Experiences
Comprehen-
sive Services
Layered
Technology
Connectivity

8. SOLUTIONS=SERVICES+TECHNOLOGY
Complete Solution Approach
Superior
User
Experiences
Superior User Experiences
are only achieved if
Comprehensive Services are
bundled with User Friendly
Technology.

9. EXUMA+ADVANCEDDEALERSOLUTIONS
Comprehensive Services
Exuma and ADS go beyond technology
to provide complete solutions
MARKET REACH
Email Campaigns and Newsletters
Letter Generation Services and Automation
Technology Optimization Services
CUSTOMER REACH
Customer Surveys
New and Used Unit Lead Verification
Budget Analysis
Customer Retention Initiatives

10. EXUMA+ADVANCEDDEALERSOLUTIONS
Comprehensive Services
Exuma and ADS go beyond technology
to provide complete solutions
PRO-ACTIVE SUPPORT & ADS ALERTS
Lead Source Alerts
Customer Satisfaction Alerts
Inventory Management Alerts
Financial Indicator Alerts
Fixed Operations Alerts
REMOTE CFO SERVICES
Financial Statement Reconciliation
Accounting Transactional Review
Training and System Support
Create Functional Routines
Custom Accounting Reports

11. EXUMA+ADVANCEDDEALERSOLUTIONS
Comprehensive Services
Exuma and ADS go beyond technology
to provide complete solutions
INTERNET AND SOCIAL MEDIA REACH
Website Management
Internet Positioning through Search Engine Optimization
Collaboration Techniques using Facebook, Twitter, etc.
ROI Analysis of Website and Social Media Effort

12. LAYEREDTECHNOLOGY
Open Solutions That Connect
Exuma WebConnector and API
LEAD MANAGEMENT
ThreeClix
POS /PAYMENT
SOLUTIONS
Micros
Jonus
Payware RC
PC Charge
RESERVATIONS
Hercules Marine
MARKETING WEBSITES
Channel Blade
PowerSports Network
OpenDB
Oracle Microsoft SQL Server MySQL
Paychex Payroll Interface
I
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13. LAYEREDTECHNOLOGY
What’s new in DockMaster
• Touchscreen POS
• Bill as of Date
• Work a Deal
• Non-Inventory Parts
• Account Logo

14. LAYEREDTECHNOLOGY
What’s coming in 2011
• Accounting Schedules
• Menu Selling
• Parts Catalog Functionality
• Credit Card AP Payments
• More web-based interfaces

15. CONNECTIVITY
Hercules Marine
• 100% Cloud-based Marina
Management System
• Secure “real-time” online Slip
Reservations
• Ties into your website

16. CONNECTIVITY
Payware PC
• .NET/SQL Technology
• Full PCI Compliance
• Streamlined navigation and
dynamic menus (Office 2007)
• Auto Batch Settlement with Email

17. CONNECTIVITY
Paperless Billing and Payments
• 100% Cloud-based ePayment
System – Credit, Debit, eCheck
• Management and Tenant console
• Monthly recurring billing
• Full PCI compliance

18. CONNECTIVITY
Open Database Reporting
• Critical DockMaster files have
been normalized
• Works with MS SQL and mySQL
• Use standard SQL report writers