1. CDCL takes off with Telindus cloud
solutions
Jacques Ruckert, Director, Products & Solutions, Telindus S.A.
EuroCloud Congress, Luxembourg, 2012

2. Enterprise adoption case study
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 2

3. Key facts about Telindus
• Active in Luxembourg since 1979
• 340 employees in Luxembourg
• The biggest ICT integrator in Luxembourg
• Strong know how in managed services and
Outsourcing
• Member of the Belgacom
• Cloud and telecom operator group
• And 600 specialists in
Europe located in 5 countries
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 3

4. Evolution of Telindus
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 4

5. Telindus value proposition
U-nify U-free U-flex
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 5

6. Compagnie de Construction
Luxembourgeoise - CDCL
- Presence of more than 30 years in
Luxembourg
- Major actor in the construction business
- Decided to give itself a makeover
- Reflexion Starting form a sales and
marketing approach
- New name & branding
- an opening to the ‘Grande Région’
…and
- a brand new headquarter in Leudelange, a jewel of innovation, in
terms of sustainable
construction
technologies
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 6

7. New building – the challenge
The challenge
• Move ICT to new building
• Be at the forefront of technology, also with regards to
ICT
• Focus on core business
• Business support from an ICT infrastructure that is
• Reliable
• Flexible
• Scalable
• Predictable in cost
• Always top notch
• ICT in line with high tech building
• Make sure ICT is always up to date (licensing, back
up, versioning)
• Benefit from a communication solution that allows
for a mobile workforce
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 7

8. New building – the solution
Move the ICT to the cloud….
…….while avoiding
This is not what should happen!
A customer should not be left alone
in the cloud!
How to avoid this :
Customer should opt for a cloud
solution that
- Includes service management
- Guaranteed SLAs
CDCL did exactly that
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 8

9. New building – the solution
CDCL chose provider that: Benefits for CDCL
Provides ICT as a service from a Tier4 Avoid expensive construction of a
Design DC scalable , future proof data room
Operates a mutualized platform in a Cost reduction due to economies of
DC scale
Operates its own telco network Redundant high BW connectivity with
guaranteed SLAs
Has an extensive service management Managed services based on a service
practice catalogue
Hosts its servers in Luxembourg Data are securely hosted in
Luxembourg in 2 redundant DC’s
Type here level of Sensitivity : "Unrestricted", "Internal Use Only" or "Confidential" 10/14/2012 Slide 9

10. LET THE CUSTOMER TALK
10

11. Acknowledgments
First and foremost, we would like to thank CDCL for their confidence.
We would more particularly like to thank Mr Patrick Lommel, Financial &
Administrative Director and member of the executive management board, who
agreed to be interviewed and allowed us to apply with this project for the “Best
Case Study Example of Cloud Services for the Private Sector” at the
EuroCloud Luxembourg Awards.
11

12. THANK YOU