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10.01.2012



                  SEO 101
                  Overview


[Company
  Logo]
Understanding Search Engines
• Search engines are trying to return the “best” set of
    documents for a given query
• How do search engines measure “best”?
    –       Relevance
        •      Presence of machine-readable text containing keywords related to
               the user’s query
        •      Having that text appear in “important” places on the page
        •      Using complex machine learning to rank content quality (Panda)

    –       Authority
        •      Evaluating the web’s link graph, social mentions, author and entity
               data as “votes” for documents
2
What is SEO?
• SEO is about aligning:
    –   Business goals with audience needs

    –   Web development best practices (On-page SEO)

    –   External marketing efforts (Off-page SEO)

• On-page SEO is concerned with presenting site content
    in ways that are understandable to search engines, and
    convey “importance”
    –   Providing the correct signals to search engines is critical to
        earning organic search traffic

3
Measuring a Successful SEO Program
• I.R.T.A.
    – Indexation, Ranking, Traffic, Actions

    – A waterfall where issues at a level higher up the chain cause will
        reduce ability to realize value further down the chain

•   A Successful SEO Program:
    –    Drives and continually grows non-branded keyword traffic (visits)
    –    Draws traffic that is relevant to your business and highly engaged
         with your content / assets (PVPV, TOS, Bounce, etc)
    –    Measures and delivers incremental increases in the key
         business goals of the website (data capture, RFPs, sales leads,
         etc)
4
I.R.T.A. - Indexation
• Indexation
    –       Indexation involves extracting the text from a page and putting it in
            a searchable database
        •      Linearization – stripping machine-readable text out of the page
        •      Tokenization – removing punctuation
        •      Filtration – removing stop words (e.g. the, of, an)
        •      Stemming – removing suffixes
        •      Weighting – determining how “important” a word is in the document
    –       Crawling does not equal indexing – engines crawl far more pages
            (discovery) than they index
    –       Engines look for signals indicating a URL is important enough to
            keep in their index, as indexation has real overhead costs

5
I.R.T.A. – Indexation (cont.)
• Indexation
    –       Goal is to get as many of your site’s valid, valuable URLs into
            the index as possible
        •      E.g. if your site can render 10,000 valid URLs, and you have 9,000
               of them in Google’s index, that’s very good

        •      High Indexation numbers are good because organic search is like
               fishing with a drag net, where the size of your net is how many
               pages you have in the index – bigger nets get more fish

    –       Indexation levels often closely tied to good Information
            Architecture

6
I.R.T.A. - Ranking
• Ranking
    –       Providing correct signals to search engines (through On-page &
            Off-page SEO) influences where your site ranks for any given
            keyword
        •      Ranking on page 1 of SERPs is important – 70% of searchers
               don’t click beyond page 1

    –       Ranking reports are becoming less useful with personalization,
            and are much less useful for enterprise sites (100K+ visits)
        •      Long-tail search (4+ keywords per query) are 70% of total search
               volume is

7
I.R.T.A. - Traffic
• Traffic
    –       Good SEO should drive increasing levels of non-branded search
            traffic YoY

    –       Traffic is not dictated by ranking alone
        •       Good use of SERP marketing real estate
               –    Compelling titles, descriptions, and clean URLs drive click through rate

               –    User eye-path: 40% of time spent on title, 30% on description, 20% on
                    URL

    –       New signals and algorithm changes influence traffic
        •       Personalization

        •       Universal Search brings in diverse asset types (videos increase CTR)

8       •       New technologies (microformats showing ratings, authorship)
I.R.T.A. - Actions
• Actions
    –       Getting traffic is not a good goal in and of itself, you need traffic
            that is specifically relevant to the goal a user is trying to
            accomplish, and the solution your business offers
        •       Make sure the right pages are ranking for the right queries

        •       Make sure that the keywords you rank for are the ones your audience
                uses when speaking about your services

    –       7 Second Rule : Ensure pages are designed to help users
            determine
        •       Where am I?

        •       What can I do here?
9       •       Why should I do it here as opposed to at a competitors’ site?
SEO 101 Overview

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SEO 101 Overview

  • 1. 10.01.2012 SEO 101 Overview [Company Logo]
  • 2. Understanding Search Engines • Search engines are trying to return the “best” set of documents for a given query • How do search engines measure “best”? – Relevance • Presence of machine-readable text containing keywords related to the user’s query • Having that text appear in “important” places on the page • Using complex machine learning to rank content quality (Panda) – Authority • Evaluating the web’s link graph, social mentions, author and entity data as “votes” for documents 2
  • 3. What is SEO? • SEO is about aligning: – Business goals with audience needs – Web development best practices (On-page SEO) – External marketing efforts (Off-page SEO) • On-page SEO is concerned with presenting site content in ways that are understandable to search engines, and convey “importance” – Providing the correct signals to search engines is critical to earning organic search traffic 3
  • 4. Measuring a Successful SEO Program • I.R.T.A. – Indexation, Ranking, Traffic, Actions – A waterfall where issues at a level higher up the chain cause will reduce ability to realize value further down the chain • A Successful SEO Program: – Drives and continually grows non-branded keyword traffic (visits) – Draws traffic that is relevant to your business and highly engaged with your content / assets (PVPV, TOS, Bounce, etc) – Measures and delivers incremental increases in the key business goals of the website (data capture, RFPs, sales leads, etc) 4
  • 5. I.R.T.A. - Indexation • Indexation – Indexation involves extracting the text from a page and putting it in a searchable database • Linearization – stripping machine-readable text out of the page • Tokenization – removing punctuation • Filtration – removing stop words (e.g. the, of, an) • Stemming – removing suffixes • Weighting – determining how “important” a word is in the document – Crawling does not equal indexing – engines crawl far more pages (discovery) than they index – Engines look for signals indicating a URL is important enough to keep in their index, as indexation has real overhead costs 5
  • 6. I.R.T.A. – Indexation (cont.) • Indexation – Goal is to get as many of your site’s valid, valuable URLs into the index as possible • E.g. if your site can render 10,000 valid URLs, and you have 9,000 of them in Google’s index, that’s very good • High Indexation numbers are good because organic search is like fishing with a drag net, where the size of your net is how many pages you have in the index – bigger nets get more fish – Indexation levels often closely tied to good Information Architecture 6
  • 7. I.R.T.A. - Ranking • Ranking – Providing correct signals to search engines (through On-page & Off-page SEO) influences where your site ranks for any given keyword • Ranking on page 1 of SERPs is important – 70% of searchers don’t click beyond page 1 – Ranking reports are becoming less useful with personalization, and are much less useful for enterprise sites (100K+ visits) • Long-tail search (4+ keywords per query) are 70% of total search volume is 7
  • 8. I.R.T.A. - Traffic • Traffic – Good SEO should drive increasing levels of non-branded search traffic YoY – Traffic is not dictated by ranking alone • Good use of SERP marketing real estate – Compelling titles, descriptions, and clean URLs drive click through rate – User eye-path: 40% of time spent on title, 30% on description, 20% on URL – New signals and algorithm changes influence traffic • Personalization • Universal Search brings in diverse asset types (videos increase CTR) 8 • New technologies (microformats showing ratings, authorship)
  • 9. I.R.T.A. - Actions • Actions – Getting traffic is not a good goal in and of itself, you need traffic that is specifically relevant to the goal a user is trying to accomplish, and the solution your business offers • Make sure the right pages are ranking for the right queries • Make sure that the keywords you rank for are the ones your audience uses when speaking about your services – 7 Second Rule : Ensure pages are designed to help users determine • Where am I? • What can I do here? 9 • Why should I do it here as opposed to at a competitors’ site?