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Moving Forward: Enabling the Growth of ICT in Malaysia




                 MSC Malaysia
            Infusion of ICT
               Initiatives
             Saifol Bahri Mohd Shamlan
               Vice-President, MDeC

                   20th June, 2012
It will be a gift to
    the world …


  We are changing
the way we live and
      work …
The Multimedia Super Corridor
(MSC) is a national programme to:

• Establish and grow ICT as a high-
  value economic sector to help face
  the inevitable migration of            ICT Industry
  production-based economic              Development
  activities to other emerging
  economies

• Proliferate the use of ICT
  throughout the economy to
  increase its value and
                                         Infusion
  competitiveness as well as enrich
  the quality of life for Malaysians –
                                         Of ICT
  creating a knowledge-based and
  innovation-led nation and economy.
MSC Malaysia Phase 3 – Expanded Scope


          ICT as an industry is very important
          to the economic well-being of the country
           but there is something more important…


                      ICT as an
                       enabler
                    of Businesses,
                     Citizens and
                    Government !
ICT Industry Development
    • 3,000 MSC-Status cos
    • 120,000 K-Workers
    • RM 30b Revenue
    • RM 10b Exports                           Infusion of ICT
    • 12 Cybercities / Cybercentres              • RM1.2 Trillion in Cross-Border
                                                    Trade
          Infusion of ICT
                                                 • RM700 billion in Domestic
           • 722 Government Bodies                  Product (Gross)
           • 10,000 Schools                      • 50,000 Medium-sized
           • 450,000 Teachers                       Companies
           • 35 million mobile digital           • 500,000 Micro- to Small-sized
             devices                                Companies
           • 7 million school-goers              • 26 million MyKad holders
           • 136 Government Hospitals            • 1.2 million
• Funding and Achievements are primarily from private sector tax payers
    • Except for Public Services programmes and• National roll-out
           • 13 State governments                  11 million workers
Primary Mission


The programmes that will be developed and undertaken shall cover all three main aspects of the
socio-economy
Past Infusion of ICT Initiatives


MSC Malaysia Flagship Applications
• MyKad / GMPC
• Smart Schools
• Electronic Government
• Telehealth

E-Business
• MyTours
• Malaysian Digital Enterprise Exchange

States Roll-out
• 13 States of Malaysia
MSC Malaysia Flagship Applications are mature and
  constantly evolved through repeated innovations

Key Achievements
                                                                                                                Progress of MGPWA 5-Star Rati
         Periodic review on MyKad security by                             Online services : 2,515
                                         experts                           MySMS Service : 4,314
                            > 26 million MyKad                            Downloadable Form : 2,5102010                  101
    24 hrs issuance in Putrajaya and Kuching                              79.6% Government websites    2009            7
12 digit MyKad identification number as single                             are offering online services 2007        3
                access to Government services                              88%* services of eKL
               > 50 applications from financial,                           agencies are available online2006    0
                                 transportation,                           EG Ranking Globally          2005 0
 welfare services to loyalty programs (MyKad                                 2005 – 157
          Smart Shopper) benefiting the citizens                              2006 – 36
                                                                              2007 – 25                 Number of Portals/Websit
   MSC Malaysia IHE Connectathon: 3 testing                                  2008 – 11
  events, 8 Profiles tested against 22 products,
                      18 companies participated                           • 8955 submission, 8147
  MyHIX: Service live at 6 Healthcare facilities                           (91.0%) schools




                                                                                                      No of Schools
                                    by July 2011                            achieved 3 to 5-Star in               6000         5067
 Teleconsultation: Over 16,246 transactions at                             2010                                  5000
                                                                                                                                  4436
                                                                             5 Star – 271 schools                                  3440
                                    44 hospitals                             4 star – 3440 schools               4000
                                                                                                                                  2412
       MyHEALTH: 768 topics, 9831 Ask-The-                                  3 star – 4436 schools               3000                        2009
        Expert questions, 24x7 service to public                             2 star – 621 schools                2000     662
                                                                                                                                              2010
     Local deployable product developed: SPP                                1 star – 187 schools                1000 217
                                                                                                                         187
                                                                                                                             621
                                                                                                                                       96 271
   has included non-MOH facility, HTD Gemas,                                                                         0
                                        MINDEF                                                                           1 2 3 4 5 Star Rating

         > 10,000 SMEs E-Enabled                                   • 13 states ICT blueprint established
         4 Vertical Platform                                       • 13 states ICT organisations set up
         • Retail Connect - MANeX
         • M-FiT             - MyTOURS
         Horizontal Platform                        National Enablement
         • MDEX                                           Rollout
         • Average RM 1 to 3 Mil
         transactions per month
www.mdex.my
MyKad
 Flagship
                                                       Proposed Greater MyKad Programmes
Application


                                                                  MyKad GST Points
                          1 million
                          Farmers




                                                                    LIH Outpatient Care
                                                 600 mil.
     26 mil.                                     ASEAN
    Consumers                                    population




                                                                      Subsidy Rationalisation
       12 mil.
         Vehicle
                                          4% population
         owners
                                          Low Income
                                          earners
                         2.4 million
                            Tax payers                         AGR1Media




  Proposed MDeC Special Focus
                                                               MyKad eSafety
  Programme for Touchpoints
  Involving the Stakeholders:
      Ministry of Finance
      Ministry of
       Consumerism, Domestic Trade                             1ASEAN People Card
       and Cooperative
      Ministry of Health
      Inland Revenue Board
      National Registration Department
Digital Malaysia
     Infusion of ICT towards an Innovative Digital Economy



Digital Malaysia Initiatives are:

•   Demand-driven
•   Private-sector Financed Initiatives (Investments)
•   Sustainable Business Models
•   Addressing five (5) Dimensions of the Digital Economy
•   Owned by the relevant Ministries or Agencies (including MDeC)
•   Supports other National Transformation Programmes
… producing 10 initial EPPs across 5 Dimensions …
… that impact key areas of concern

   Dimensions                      Impact Areas                                      Aspirational Targets
                                                            Current                                                        2020
Increase GNI                 1. SME exports             1. 20% SME exports                       29% SME exports
contribution, wealth
creation, productivity and   2. SME productivity        2. SMEs contribute                       SMEs contribute
high value jobs                                            32% of total GDP                      35% of total GDP

                                                        1 a) Social participation               20% Growth
                             1. Participatory
                                                          b) Education                          30% Growth
Infusion of technology to       opportunities
                                                          c) Income & distribution              30% Growth
uplift quality of life
                             2. Disposable income
                                                        2. Income & distribution                30% Growth

                                                        1a) Available online services:            1a) Available online services:
Enable greater outreach to   1. Citizen participation
                                                             34%                                       90% (2015)
constituents, increase
                                                          b) Online usage: 47%                      b) Online usage: 90% (2015)
transparency &
                                                                                                    c) UNPAN online service
democratise instruments of   2. Efficient & effective serviceUNPAN online service
                                                          c)
                                                             index: Top 20                             index: Top 10
command & control               delivery
                                                        2. E-participation index: 0.5/1.0       2. E-participation index: 0.75/1.0

                             1. Innovation              1. Innovation Efficiency                 Innovation Efficiency ranked
Spur innovation across all
                                                            ranked 77                            30
sectors and enhance IP
                             2. New sources of
valuation                                               2. MSC Infotech cos’ rev.:               MSC Infotech cos’ rev.: RM18.9
                                growth
                                                           RM10.8 billion                        billion

Infusion of technology to                            1. 27.4% reduction in carbon
                             1. Carbon emission intensity                                        40% reduction in carbon
enhance development whilst      per GDP                  emission per GDP                        emission per GDP
minimising damage to the
                             2. Green ICT exports       2. MSC ICT green exports:                50% increase in MSC ICT
environment
                                                           RM6 million                           green exports
                                                                                                   GSIAC | 14
Thank You

          Saifol Bahri Shamlan
                  Vice-President
Multimedia Development Corporation Sdn Bhd (MDeC)

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Misti johor (20 jun 2012v1) saifol ict infusion

  • 1. Moving Forward: Enabling the Growth of ICT in Malaysia MSC Malaysia Infusion of ICT Initiatives Saifol Bahri Mohd Shamlan Vice-President, MDeC 20th June, 2012
  • 2. It will be a gift to the world … We are changing the way we live and work …
  • 3. The Multimedia Super Corridor (MSC) is a national programme to: • Establish and grow ICT as a high- value economic sector to help face the inevitable migration of ICT Industry production-based economic Development activities to other emerging economies • Proliferate the use of ICT throughout the economy to increase its value and Infusion competitiveness as well as enrich the quality of life for Malaysians – Of ICT creating a knowledge-based and innovation-led nation and economy.
  • 4.
  • 5. MSC Malaysia Phase 3 – Expanded Scope ICT as an industry is very important to the economic well-being of the country but there is something more important… ICT as an enabler of Businesses, Citizens and Government !
  • 6. ICT Industry Development • 3,000 MSC-Status cos • 120,000 K-Workers • RM 30b Revenue • RM 10b Exports Infusion of ICT • 12 Cybercities / Cybercentres • RM1.2 Trillion in Cross-Border Trade Infusion of ICT • RM700 billion in Domestic • 722 Government Bodies Product (Gross) • 10,000 Schools • 50,000 Medium-sized • 450,000 Teachers Companies • 35 million mobile digital • 500,000 Micro- to Small-sized devices Companies • 7 million school-goers • 26 million MyKad holders • 136 Government Hospitals • 1.2 million • Funding and Achievements are primarily from private sector tax payers • Except for Public Services programmes and• National roll-out • 13 State governments 11 million workers
  • 7. Primary Mission The programmes that will be developed and undertaken shall cover all three main aspects of the socio-economy
  • 8. Past Infusion of ICT Initiatives MSC Malaysia Flagship Applications • MyKad / GMPC • Smart Schools • Electronic Government • Telehealth E-Business • MyTours • Malaysian Digital Enterprise Exchange States Roll-out • 13 States of Malaysia
  • 9. MSC Malaysia Flagship Applications are mature and constantly evolved through repeated innovations Key Achievements Progress of MGPWA 5-Star Rati  Periodic review on MyKad security by  Online services : 2,515 experts  MySMS Service : 4,314 > 26 million MyKad  Downloadable Form : 2,5102010 101 24 hrs issuance in Putrajaya and Kuching  79.6% Government websites 2009 7 12 digit MyKad identification number as single are offering online services 2007 3 access to Government services  88%* services of eKL > 50 applications from financial, agencies are available online2006 0 transportation,  EG Ranking Globally 2005 0 welfare services to loyalty programs (MyKad  2005 – 157 Smart Shopper) benefiting the citizens  2006 – 36  2007 – 25 Number of Portals/Websit  MSC Malaysia IHE Connectathon: 3 testing  2008 – 11 events, 8 Profiles tested against 22 products, 18 companies participated • 8955 submission, 8147  MyHIX: Service live at 6 Healthcare facilities (91.0%) schools No of Schools by July 2011 achieved 3 to 5-Star in 6000 5067  Teleconsultation: Over 16,246 transactions at 2010 5000 4436  5 Star – 271 schools 3440 44 hospitals  4 star – 3440 schools 4000 2412  MyHEALTH: 768 topics, 9831 Ask-The-  3 star – 4436 schools 3000 2009 Expert questions, 24x7 service to public  2 star – 621 schools 2000 662 2010  Local deployable product developed: SPP  1 star – 187 schools 1000 217 187 621 96 271 has included non-MOH facility, HTD Gemas, 0 MINDEF 1 2 3 4 5 Star Rating > 10,000 SMEs E-Enabled • 13 states ICT blueprint established 4 Vertical Platform • 13 states ICT organisations set up • Retail Connect - MANeX • M-FiT - MyTOURS Horizontal Platform National Enablement • MDEX Rollout • Average RM 1 to 3 Mil transactions per month
  • 11. MyKad Flagship Proposed Greater MyKad Programmes Application MyKad GST Points 1 million Farmers LIH Outpatient Care 600 mil. 26 mil. ASEAN Consumers population Subsidy Rationalisation 12 mil. Vehicle 4% population owners Low Income earners 2.4 million Tax payers AGR1Media Proposed MDeC Special Focus MyKad eSafety Programme for Touchpoints Involving the Stakeholders:  Ministry of Finance  Ministry of Consumerism, Domestic Trade 1ASEAN People Card and Cooperative  Ministry of Health  Inland Revenue Board  National Registration Department
  • 12. Digital Malaysia Infusion of ICT towards an Innovative Digital Economy Digital Malaysia Initiatives are: • Demand-driven • Private-sector Financed Initiatives (Investments) • Sustainable Business Models • Addressing five (5) Dimensions of the Digital Economy • Owned by the relevant Ministries or Agencies (including MDeC) • Supports other National Transformation Programmes
  • 13. … producing 10 initial EPPs across 5 Dimensions …
  • 14. … that impact key areas of concern Dimensions Impact Areas Aspirational Targets Current 2020 Increase GNI 1. SME exports 1. 20% SME exports 29% SME exports contribution, wealth creation, productivity and 2. SME productivity 2. SMEs contribute SMEs contribute high value jobs 32% of total GDP 35% of total GDP 1 a) Social participation 20% Growth 1. Participatory b) Education 30% Growth Infusion of technology to opportunities c) Income & distribution 30% Growth uplift quality of life 2. Disposable income 2. Income & distribution 30% Growth 1a) Available online services: 1a) Available online services: Enable greater outreach to 1. Citizen participation 34% 90% (2015) constituents, increase b) Online usage: 47% b) Online usage: 90% (2015) transparency & c) UNPAN online service democratise instruments of 2. Efficient & effective serviceUNPAN online service c) index: Top 20 index: Top 10 command & control delivery 2. E-participation index: 0.5/1.0 2. E-participation index: 0.75/1.0 1. Innovation 1. Innovation Efficiency Innovation Efficiency ranked Spur innovation across all ranked 77 30 sectors and enhance IP 2. New sources of valuation 2. MSC Infotech cos’ rev.: MSC Infotech cos’ rev.: RM18.9 growth RM10.8 billion billion Infusion of technology to 1. 27.4% reduction in carbon 1. Carbon emission intensity 40% reduction in carbon enhance development whilst per GDP emission per GDP emission per GDP minimising damage to the 2. Green ICT exports 2. MSC ICT green exports: 50% increase in MSC ICT environment RM6 million green exports GSIAC | 14
  • 15. Thank You Saifol Bahri Shamlan Vice-President Multimedia Development Corporation Sdn Bhd (MDeC)