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Agenda for Day 2



                   Financial & Ratio Analysis



                   Subjective Analysis


                   Lunch Break



                   Case Studies


                   Open Session/ Q&A


                                                               IM aCS 2010
                                                         Printed 11-M ay-11
                         For Classroom discussion only               Page 1
The following subjective parameters need to be assessed

    Business Risks
    Industry Risks
    Management Risks
    Project Risk
    Conduct of Account




                                                                IM aCS 2010
                                                          Printed 11-M ay-11
                         For Classroom discussion only                Page 2
Business Analysis



     Business Risk              • Customer quality and concentration

                                • Supplier reliability and concentration

                                • Order book position

                                • Competition impact on GP margin

                                • Industrial/employee relations



                                                                                 IM aCS 2010
                                                                           Printed 11-M ay-11
                     For Classroom discussion only                                     Page 3
Credit proposal should analyse the suppliers and its impact on
the business

 Details of Suppliers
                                           Local         Within the State   Outside the State
    Where are they located



    How many suppliers does the
                                                      Name    Period of      Location
    borrower depend on                                        Association
    Names of the top three suppliers




    Terms of Purchase                              Cash Purchase (%)   Credit Purchase (%)
    Average credit period from suppliers


                                                                                                      IM aCS 2010
                                                                                                Printed 11-M ay-11
                             For Classroom discussion only                                                  Page 4
Credit proposal should analyse the customers and its impact on
the firm

    Details of Customers
                                                       Local   Within the      Outside the
       Location of customers                                   State           State




       Terms of sale
                                                       Cash Sale (%)   Credit Sale (%)
          Average credit period to customers




       Number of customers                                     Percentage of     Credit
                                                       Name
       Percentage of sales to top three                        total sales       period

       customers


                                                                                                   IM aCS 2010
                                                                                             Printed 11-M ay-11
                               For Classroom discussion only                                             Page 5
Industry Analysis



    Industry Risk                  • Cyclicality of the industry

                                   • Seasonality

                                   • Regulatory framework (dependence on)

                                   • Technology dependence

                                   • Environmental impact

                                   • Demand-supply situation




                                                                             IM aCS 2010
                                                                       Printed 11-M ay-11
                    For Classroom discussion only                                  Page 6
Bank view on major industries that should be disseminated to
all officers

    Advantages: This enables
       Common risk perception
       Standardised analysis


    Requirements: This implies
       Standardised Report formats
       Updates to ensure timeliness
       Dedicated Manpower to enable creation of a bank-wide view




                                                                         IM aCS 2010
                                                                   Printed 11-M ay-11
                               For Classroom discussion only                   Page 7
Standardise the Structure and Contents of Typical Industry Report
at Bank; Prioritise reports

    Industry reports should enable officers understand key success factors
    for the industry: Some of the latest reports are fairly detailed and provide
    a good insight into the industry

    Suggested Report frequency
       Main Report: One comprehensive report annually
       Mid-term Report: One mid year review
       Flash report: In case of major developments

    Industry Reports should be prioritised based on
       Banks existing credit exposure
       Lending proposals in hand
       Banks existing NPA exposure to be restructured




                                                                                         IM aCS 2010
                                                                                   Printed 11-M ay-11
                              For Classroom discussion only                                    Page 8
Industry Reports should enable officers understand the
following key factors

    Demand-Supply Scenario
    Competitive Position of the borrower
    Sources of Price Volatility
    Cyclical nature of the industry
    Terms of Trade
       Suppliers
       Customers
    Regulatory/ Fiscal Environment




                                                                   IM aCS 2010
                                                             Printed 11-M ay-11
                             For Classroom discussion only               Page 9
Credit proposal should analyse the supply/ demand scenario of
the business


   What is the current & projected demand supply position of the

   product?

   Is demand/ supply seasonal?

   What is the demand supply situation in international market?

   What are factors which affect the demand supply situation of the

   product?

   How these factors are likely to change in near future?


                                                                            IM aCS 2010
                                                                      Printed 11-M ay-11
                           For Classroom discussion only                         Page 10
Credit proposal should analyse the competitive position of
the firm

How many competitors does the borrower have in the same geographical
  area of operation
How does the borrower rank vis-à-vis the competitors
                                            Strong          Average     Below Average

Is oversupply likely to affect margins
                                             Yes              No            Sometimes


How aggressive is competition?                       High             Low

What are the chances that the business will fail due to inability of the
  borrower to sell the goods?
                                                     High             Low




                                                                                              IM aCS 2010
                                                                                        Printed 11-M ay-11
                            For Classroom discussion only                                          Page 11
Credit proposal should analyse the sources of price
volatility of the product

 Is it a commodity or branded product ?

 How many players are in the market and what is the market

 concentration ?

 What is the price relationship between international & domestic

 markets?

 What is price volatility in international/domestic markets ?



                                                                         IM aCS 2010
                                                                   Printed 11-M ay-11
                          For Classroom discussion only                       Page 12
Recommendation - Credit proposal should analyse the
cyclicality of the business


 Is the business cyclical?
          Yes        No


 How volatile is the cycle?
         High      Moderate         Low



 What is the current stage of the business cycle?

       Ascending    Peak         Descending




                                                                    IM aCS 2010
                                                              Printed 11-M ay-11
                              For Classroom discussion only              Page 13
Credit proposal should analyse firm’s dependence on
regulatory/fiscal concession

   Is the industry dependent on fiscal concessions?

   Is any change expected in the government policy?

   What will be the impact on the borrower due to such changes?




                                                                        IM aCS 2010
                                                                  Printed 11-M ay-11
                         For Classroom discussion only                       Page 14
Management analysis
                                  Character
                                     Integrity
                                     Business Commitment
                                     Credit Track Record
                                  Capability
                                     Financial Strength
                                     Competence
Management Risk                      Business Experience
                                     Firm’s age
                                     Reputation with customers/suppliers
                                  Organisation
                                     Internal Control
                                     Employee relations / Quality
                                     Succession Planning




                                                                                 IM aCS 2010
                                                                           Printed 11-M ay-11
                      For Classroom discussion only                                   Page 15
Clearly address issues of management competence and
reputation
    Examine competence of key managerial persons and highlight changes
    in management, if any

     –   Do the key managerial persons have adequate qualifications and
         experience to manage their responsibilities?

     –   Has the management changed? What is the impact of such change?

    Market knowledge on borrower: For independent reports, it is
    important to mention the connection of informer with the applicant

     –   What is the relationship of the informer with the applicant?

          •   Customer, supplier, lender, competitor

    For associates, opinion of other banks should be taken

     –   Is the account performance of associates satisfactory?                 IM aCS 2010
                                                                          Printed 11-M ay-11
                                For Classroom discussion only                        Page 16
Address the issue of management succession

  Succession could be classified as follows
     Well-defined succession plan in place; business not dependent on one
     person
     Business dependent on one person at present, but in the event of
     incapacitation of that person a good succession plan is in place
     Succession is not addressed adequately and hence dealing with a
     change in the management team could adversely affect the company’s
     performance; however the damages can be contained
     Succession has not been addressed and in the event of incapacitation
     of the key person, the business would suffer financial setbacks
     Current management is strong, but any change would impair loan
     repayment. This selection requires further explanation in Independent
     report to justify credit extension.

                                                                                  IM aCS 2010
                                                                            Printed 11-M ay-11
                           For Classroom discussion only                               Page 17
Comment on the capability and competence of management

    Competence could be classified as follows
       Management is exceptional. Tasks are consistently performed in an
       efficient and effective manner.
       Management is very good. Person is well organised and knowledgeable
       about the company and the industry in which he operates
       Person has generally acceptable management skills but weakness in one
       or two critical areas is evident. Tasks are generally performed
       satisfactorily.
       Person exhibits limited managerial qualifications. Individual is not
       decisive and does not have a clear understanding of the company or its
       industry.
       Person exhibits a total lack of skill. Decisions are illogical and loan
       repayment could be at risk.
                                                                                       IM aCS 2010
                                                                                 Printed 11-M ay-11
                             For Classroom discussion only                                  Page 18
Comment on management track record in meeting its commitments

    Compliance could be classified as follows
       Company has never violated any term and condition of its loan
       agreement
       Company rarely does not meet all terms and conditions of its loan
       agreement
       Company meets all major loan covenants but from time to time may fail
       to comply with minor ones
       Now and then the company breaches a significant term or condition of
       the credit agreement
       Company consistently violates loan agreement covenants




                                                                                     IM aCS 2010
                                                                               Printed 11-M ay-11
                            For Classroom discussion only                                 Page 19
Project Analysis

                            Status of Project clearances
                            Status of Financial Closure
                            Percentage of Project Completion
                            Track record in Project implementation
                            Infrastructure availability
                            Type of construction contract
                            Contractor risk
                            Legal/regulatory environment
                            Market for project output
Project Risk Score
                            Design/technology risk
                            Ability to handle projects in hand
                            Force majeure risk
                            Project DSCR
                            Project IRR
                            Sensitivity analysis
                                                                           IM aCS 2010
                                                                     Printed 11-M ay-11
                     For Classroom discussion only                              Page 20
Conduct of Account - Monitoring parameters

                             Number of times lower of DP/ Limit overdrawn
                             Cumulative number of days lower of DP/ Limit exceeded
                             Number of days interest overdue
                             Number of cheques/ bills payable by the borrower
                             returned
                             Number of LC/BG issued in favour of buyer
                             devolved/invoked
                             Delay in submission of renewal proposal/statements by
Conduct of Account           borrower
                             Variance in projected sales Vs. actual sales
                             Delay in rectification of inspection irregularities by
   Parameters
                             borrower
                             Delay in compliance with sanction order conditions by
                             borrower.
                             Credit summation/sales- excluding cheques returned
                             Delay in submission of Audited Balance Sheet to Bank




                                                                                        IM aCS 2010
                                                                                  Printed 11-M ay-11
                     For Classroom discussion only                                           Page 21
Judgmental and Quantitative Model – What is the
relation?
      Industry Risk

      Financial Risk
                                                           Lending Decision
      Management Risk

      Business Risk

      Project Risk


The Quantitative Risk model would be based on historical data and expert opinion
attempt to mimic the credit risk assessment of a credit risk officer



                                                                                         IM aCS 2010
                                                                                   Printed 11-M ay-11
                                  For Classroom discussion only                               Page 22
The quantitative model would derive its strength from the Bank’s
data and the human expertise and experience of Credit Officer


            Library of explanatory financial variables




                                                                   Based on bank-specific data
             Statistically explanatory set of variables



                   Calibration & Normalisation



                       “Weights” by statistical
                            techniques


                                                                                                       IM aCS 2010
                                                                                                 Printed 11-M ay-11
                              For Classroom discussion only                                                 Page 23
DISCUSSIONS




                                      IM aCS 2010
                                Printed 11-M ay-11
For Classroom discussion only              Page 24
All the contents of the presentation are confidential and
should not be published, reproduced or circulated without the
   written consent of IFC, Bangladesh Bank and IMaCS.



                                                                      IM aCS 2010
                                                                Printed 11-M ay-11
                        For Classroom discussion only                      Page 25

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RMPG Learning Series CRM Workshop Day 2 session 2

  • 1. Agenda for Day 2 Financial & Ratio Analysis Subjective Analysis Lunch Break Case Studies Open Session/ Q&A IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 1
  • 2. The following subjective parameters need to be assessed Business Risks Industry Risks Management Risks Project Risk Conduct of Account IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 2
  • 3. Business Analysis Business Risk • Customer quality and concentration • Supplier reliability and concentration • Order book position • Competition impact on GP margin • Industrial/employee relations IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 3
  • 4. Credit proposal should analyse the suppliers and its impact on the business Details of Suppliers Local Within the State Outside the State Where are they located How many suppliers does the Name Period of Location borrower depend on Association Names of the top three suppliers Terms of Purchase Cash Purchase (%) Credit Purchase (%) Average credit period from suppliers IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 4
  • 5. Credit proposal should analyse the customers and its impact on the firm Details of Customers Local Within the Outside the Location of customers State State Terms of sale Cash Sale (%) Credit Sale (%) Average credit period to customers Number of customers Percentage of Credit Name Percentage of sales to top three total sales period customers IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 5
  • 6. Industry Analysis Industry Risk • Cyclicality of the industry • Seasonality • Regulatory framework (dependence on) • Technology dependence • Environmental impact • Demand-supply situation IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 6
  • 7. Bank view on major industries that should be disseminated to all officers Advantages: This enables Common risk perception Standardised analysis Requirements: This implies Standardised Report formats Updates to ensure timeliness Dedicated Manpower to enable creation of a bank-wide view IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 7
  • 8. Standardise the Structure and Contents of Typical Industry Report at Bank; Prioritise reports Industry reports should enable officers understand key success factors for the industry: Some of the latest reports are fairly detailed and provide a good insight into the industry Suggested Report frequency Main Report: One comprehensive report annually Mid-term Report: One mid year review Flash report: In case of major developments Industry Reports should be prioritised based on Banks existing credit exposure Lending proposals in hand Banks existing NPA exposure to be restructured IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 8
  • 9. Industry Reports should enable officers understand the following key factors Demand-Supply Scenario Competitive Position of the borrower Sources of Price Volatility Cyclical nature of the industry Terms of Trade Suppliers Customers Regulatory/ Fiscal Environment IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 9
  • 10. Credit proposal should analyse the supply/ demand scenario of the business What is the current & projected demand supply position of the product? Is demand/ supply seasonal? What is the demand supply situation in international market? What are factors which affect the demand supply situation of the product? How these factors are likely to change in near future? IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 10
  • 11. Credit proposal should analyse the competitive position of the firm How many competitors does the borrower have in the same geographical area of operation How does the borrower rank vis-à-vis the competitors Strong Average Below Average Is oversupply likely to affect margins Yes No Sometimes How aggressive is competition? High Low What are the chances that the business will fail due to inability of the borrower to sell the goods? High Low IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 11
  • 12. Credit proposal should analyse the sources of price volatility of the product Is it a commodity or branded product ? How many players are in the market and what is the market concentration ? What is the price relationship between international & domestic markets? What is price volatility in international/domestic markets ? IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 12
  • 13. Recommendation - Credit proposal should analyse the cyclicality of the business Is the business cyclical? Yes No How volatile is the cycle? High Moderate Low What is the current stage of the business cycle? Ascending Peak Descending IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 13
  • 14. Credit proposal should analyse firm’s dependence on regulatory/fiscal concession Is the industry dependent on fiscal concessions? Is any change expected in the government policy? What will be the impact on the borrower due to such changes? IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 14
  • 15. Management analysis Character Integrity Business Commitment Credit Track Record Capability Financial Strength Competence Management Risk Business Experience Firm’s age Reputation with customers/suppliers Organisation Internal Control Employee relations / Quality Succession Planning IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 15
  • 16. Clearly address issues of management competence and reputation Examine competence of key managerial persons and highlight changes in management, if any – Do the key managerial persons have adequate qualifications and experience to manage their responsibilities? – Has the management changed? What is the impact of such change? Market knowledge on borrower: For independent reports, it is important to mention the connection of informer with the applicant – What is the relationship of the informer with the applicant? • Customer, supplier, lender, competitor For associates, opinion of other banks should be taken – Is the account performance of associates satisfactory? IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 16
  • 17. Address the issue of management succession Succession could be classified as follows Well-defined succession plan in place; business not dependent on one person Business dependent on one person at present, but in the event of incapacitation of that person a good succession plan is in place Succession is not addressed adequately and hence dealing with a change in the management team could adversely affect the company’s performance; however the damages can be contained Succession has not been addressed and in the event of incapacitation of the key person, the business would suffer financial setbacks Current management is strong, but any change would impair loan repayment. This selection requires further explanation in Independent report to justify credit extension. IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 17
  • 18. Comment on the capability and competence of management Competence could be classified as follows Management is exceptional. Tasks are consistently performed in an efficient and effective manner. Management is very good. Person is well organised and knowledgeable about the company and the industry in which he operates Person has generally acceptable management skills but weakness in one or two critical areas is evident. Tasks are generally performed satisfactorily. Person exhibits limited managerial qualifications. Individual is not decisive and does not have a clear understanding of the company or its industry. Person exhibits a total lack of skill. Decisions are illogical and loan repayment could be at risk. IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 18
  • 19. Comment on management track record in meeting its commitments Compliance could be classified as follows Company has never violated any term and condition of its loan agreement Company rarely does not meet all terms and conditions of its loan agreement Company meets all major loan covenants but from time to time may fail to comply with minor ones Now and then the company breaches a significant term or condition of the credit agreement Company consistently violates loan agreement covenants IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 19
  • 20. Project Analysis Status of Project clearances Status of Financial Closure Percentage of Project Completion Track record in Project implementation Infrastructure availability Type of construction contract Contractor risk Legal/regulatory environment Market for project output Project Risk Score Design/technology risk Ability to handle projects in hand Force majeure risk Project DSCR Project IRR Sensitivity analysis IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 20
  • 21. Conduct of Account - Monitoring parameters Number of times lower of DP/ Limit overdrawn Cumulative number of days lower of DP/ Limit exceeded Number of days interest overdue Number of cheques/ bills payable by the borrower returned Number of LC/BG issued in favour of buyer devolved/invoked Delay in submission of renewal proposal/statements by Conduct of Account borrower Variance in projected sales Vs. actual sales Delay in rectification of inspection irregularities by Parameters borrower Delay in compliance with sanction order conditions by borrower. Credit summation/sales- excluding cheques returned Delay in submission of Audited Balance Sheet to Bank IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 21
  • 22. Judgmental and Quantitative Model – What is the relation? Industry Risk Financial Risk Lending Decision Management Risk Business Risk Project Risk The Quantitative Risk model would be based on historical data and expert opinion attempt to mimic the credit risk assessment of a credit risk officer IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 22
  • 23. The quantitative model would derive its strength from the Bank’s data and the human expertise and experience of Credit Officer Library of explanatory financial variables Based on bank-specific data Statistically explanatory set of variables Calibration & Normalisation “Weights” by statistical techniques IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 23
  • 24. DISCUSSIONS IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 24
  • 25. All the contents of the presentation are confidential and should not be published, reproduced or circulated without the written consent of IFC, Bangladesh Bank and IMaCS. IM aCS 2010 Printed 11-M ay-11 For Classroom discussion only Page 25