Describes Erlanger Window Cleaning\'s 4 types of cleans and the equipment they use to accomplish these.

3. The process of cleaning accumulated dirt from residential and commercial building glass using the basic window cleaning tools. SQUEEGEE WASHER “MOP” BUCKET ON A BELT MICROFIBER CLOTH

5. Money Problems Lack Attention To Detail Negative impression

6. Doing Well Financially Shows Attention to Detail Positive Impression

8. THE STORY OF WHEN SILICA MEETS SILICATE Once upon a time there was a very attractive mineral called Silica that lived in a glass house.

9. Along side of her living in a house of concrete was a handsome, gritty, mineral brute called Silicate.

10. Silicate spend much time watching Silica from a far and longed to be with her. So, one day, when it rained very hard he ran off of his concrete home and slid on to the smooth glass house where Silica was.

11. When Silica and Silicate saw one another they were instantly attracted to one another creating an inseparable bond.

12. Concrete Run Off Staining

13. That is, until the EWC Building Maintenance and Restoration Division Team arrived with their special tools and techniques putting an end to this fairy tale. However, the customer lived happily ever after!

14. STAIN REMOVAL TOOLS In addition to the Standard Straight Wash tools the EWC Technician will use any of the following: 0000 Steel Wool Scraper Stain Remover PPE Polisher

18. The Basic Tools used in Post Construction Window and Frame clean up is similar to Stain Removal.

21. 2. UNQUALIFIED WINDOW CLEANING COMPANIES USING INEXPERIENCED WINDOW CLEANERS Inappropriate tools and techniques: - Scraping a dry window - Moving razors or broad knives backwards on glass - Rusty razors or broad knives - Not using chemicals to loosen excessive plaster or cement from window.

22. 3. SCRATCHES COMING FROM GLASS MANUFACTURING - Blemishes on tempered glass surfaces – small pimples on the glass possibly caused by dirty furnace rollers, dirty furnace conditions or not cleaning glass prior to entering the tempering furnace.

24. More Information regarding Scratched Glass and other glass issues can be found on the following websites: http://www.stopscratchedglass.com/ http://www.iwca.org/window_cleaning_education_and_safety.asp