Ux Camp CPH 2013

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Eric Reiss gives a talk on moving beyond responsive design to anticipatory design. He argues that designers should anticipate users' needs rather than simply respond to devices. Reiss also stresses the importance of embracing content and context over worshipping form. He concludes by warning against complacency in the industry and encouraging designers to change the world.

Design Business Technologie

Beyond responsiveness
Eric Reiss
@elreiss
UX Camp CPH
13 April 2013
Copenhagen, Denmark
Observations
Stories
Lessons

Some thoughts from today
� Responsive…to what?
A firm notion
Big data, bigger insights
Putting the “A” into “IA”
� Design or mass-production?
� Process or pedantry?
� The Charles H. Duell myth

re·spon·sive
adj
1 : responding, reacting
2 : quick to react

Responsive design?
Responsive content?
Mobile first?

I’d like to suggest a new term:
Anticipatory Design*
* With apologies to Buckminster Fuller

Anticipatory design...ESP
1. Extracts patterns
2. Situationally aware
� Location-based services
� Motion-based services
� Time-based services
3. Predicts needs

Eric’s life-lesson #1
Don’t respond to the device.
Anticipate the needs of those
who will use the device.

Some thoughts from today
� Responsive…to whom?
A firm notion
Big data, bigger insights
Putting the “A” into “IA”
� Design or mass-production?
� Process or pedantry?
� The Charles H. Duell myth

Source: Standard screen patterns by Theresa Neil
Design patterns are not design

Eric s life-lesson #2
Don’t worship the form.
Embrace the content and context.

ag·ile
adj
1 : able to move quickly and easily
2 : mentally quick and resourceful

The three Scrum questions
1. What did you do yesterday?
2. What will you do today
3. What is blocking your progress?

The three Scrum questions
1. What did you do yesterday?
I sailed west.
2. What will you do today?
Sail back to where I was yesterday.
3. What is blocking your progress?
These fucking Scrum meetings!

My Favourite Process
DWYNTDTGTSD
Do What You Need To Do To Get The Shit Done

Eric s life-lesson #3
Don’t become a slave to process.
Break the rules.
Accept the unexpected.

Charles H. Duell
U.S. Patent Commissioner, 1899
“There is nothing left to invent…”
(Urban myth)

Could there also be too much
complacency in our industry today?

Can we put our work into
historical perspective?

1895 00 05 10 15 20 25 30 1935
Wall St. crash
First commercial
automobile
First series-produced
automobiles
First assembly line

1895 00 05 10 15 20 25 30 1935
1993 94 95 96 97 98 99 00 2001
Wall St. crash
First commercial
automobile
First series-produced
automobiles
First commercial
web browser
First commercial
websites
Dot-bomb
First assembly line
First commercial
CMS

Count Helmuth von Moltke
No battle plan
survives contact
with the enemy.

Eric’s life-lesson #4
Don’t sacrifice your users for the
benefit of your employer.
No business plan has ever
succeeded without customers.

“Cease not to learn until thou
cease to live. Think that day
lost wherein thou draw’st no
letter to make thyself more
learn’d, wiser, and better.”
Guy Du Faur de Pibrac

My big message:
Don’t be complacent.
And you CAN
change the world,
so get on with it!

You can (usually) find Eric at:
The FatDUX Group ApS
Strandøre 15
DK-2100 Copenhagen
Denmark
Office: (+45) 39 29 67 77
Mobile: (+45) 20 12 88 44
Twitter: @elreiss
er@fatdux.com
www.fatdux.com

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