Keynote at Business Process Enabling South Africa BPeSA June 2009

1. Low risk innovation
Wednesday 15 July 2009

2. The Innovation of Hope
Low risk innovation
Wednesday 15 July 2009

3. Low risk innovation:
The Innovation of Hope
Wednesday 15 July 2009

4. The need for innovation
Rate of change blah blah blah
Wednesday 15 July 2009

5. The Innovation of Hope
Be more aware • be more focussed
Wednesday 15 July 2009

6. Stroke correction
We all want to grow
Proactive or reactive
Wednesday 15 July 2009

7. Your business strategy
Growth
Wednesday 15 July 2009

8. Growth
Acquisition
Organic
Wednesday 15 July 2009

9. Video: Saviours in waiting
Wednesday 15 July 2009

10. Video: Outsource your life
Wednesday 15 July 2009

11. The best marketing strategy is to destroy
your industry before somebody else does
– Seth Godin
Wednesday 15 July 2009

12. Do the impossible
Wednesday 15 July 2009

13. Reactive or proactive?
It's all innovation – are you setting the pace or are you
trying to catch up?
Wednesday 15 July 2009

14. The Future is already here. It's just not
evenly distributed.
– William Gibson
Wednesday 15 July 2009

15. Things get better over time
Wednesday 15 July 2009
This child will have a better life than her parents and grandparents
But she will still be a misunderstood teenager. She will have her heart broken because she
doesn't have the latest iPod or whatever.
Unlike her peers 100 years ago whose hearts were broken because they didn't have a dress to
wear to the party. Or 30 years ago because they didn't have the latest Barbie doll.

16. Innovation half-life
What is innovation worth in your strategy? (in Rand)
Wednesday 15 July 2009

17. The best way to realise your
dreams is to wake up!
– Hilary Ford
Wednesday 15 July 2009

18. If my dream is bigger than yours,
you can't lead me
– somebody on Twitter
Wednesday 15 July 2009

19. Stroke correction
Wednesday 15 July 2009
You can't do stroke correction yourself. You need a coach.
And a bit of stroke correction goes a LONG way.
And the stroke correction you need now is:
Morale
Hope
Communication
Put it into place
Evolve.

20. Things you need
A Goal • Skills • Processes • Culture
Wednesday 15 July 2009

21. Innovation at Mondi 1997-2005
7,000
6,190
5,250
3,500
1,750
44 170 356 443 641 768 1,471 3,213
0
1997 1998 1999 2000 2001 2002 2003 2004 2005
Wednesday 15 July 2009

22. Innovation at Mondi 1997-2005
2%
New Product and Process Development 2%
Work, Safety & Health 22%
Environment
Quality
Efficiency
Simplification of processes 27%
36% 6%
6%
© Catalyst Consulting 2007
Wednesday 15 July 2009

23. Things you need
A Goal • Skills • Processes • Culture
Wednesday 15 July 2009

24. What is Today's goal?
Keynote: Low Risk Innovation (www.pepper.co.za)
Global Partnerships (Avaya)
Urban Dominance (Quest)
The SA Labour Landscape (Global Business Solution)
Co-Opetition with India (Aegis BPO Service)
SA's Good News (Steuart Pennington)
The Global Story (IBM)
Wednesday 15 July 2009

25. Skills
Play
Wednesday 15 July 2009

26. How to fold a shirt
For the women in the audience, courtesy of the men
Wednesday 15 July 2009

27. How to fold a shirt (really)
For the men in the audience (courtesy of the women)
Wednesday 15 July 2009

28. Play – a pet problem
Look for the hacks
Wednesday 15 July 2009
DVD shopping is broken: pickup on scooter, automatic recommendation
Rubbish bins in cars such that there are people at robots now
Car servicing.

29. Stroke correction
Narrow your focus
Fix the little things
Wednesday 15 July 2009

30. Skills
Play
Wednesday 15 July 2009

31. Processes /
policies
How do you know
which is a good idea?
Wednesday 15 July 2009

32. Culture
Can you implement these ideas?
Wednesday 15 July 2009

33. Never underestimate the power
of a small group of committed people to
change the world: indeed it is the only thing
that can.
– Margaret Mead
Wednesday 15 July 2009

34. You alone can do it.
Wednesday 15 July 2009

35. But you can't do it alone.
– Aletta Lampen
Wednesday 15 July 2009

36. You alone can do it.
But you can't do it alone.
– Aletta Lampen
Wednesday 15 July 2009

37. Stroke correction
Be more aware • be more focussed
Wednesday 15 July 2009

38. Low risk innovation: The Innovation of hope
Strategy  Innovation  Implementation
www.pepper.co.za
Wednesday 15 July 2009