Six sigma aims to reduce defects and conform to customer specifications. To make sure that each project adheres to customer specifications Adev Research assists your organization focus on process improvements and variation reduction.

1. Six Sigma & Process CapabilityAdev Research

2. Adev Research At Adev Research, we place an emphasis on our research methods, analytical abilities and combining the latest data collection methods with current academic research. We are dedicated to providing consulting services at the highest level based on our own and industry-level research methodologies. We provide services within a range of sectors including high-tech, consumer facing products, travel, media, pharmaceutical and business services. 2

3. Areas of Activity Six Sigma & Statistical Consulting Customer Satisfaction & Market Performance Market Research Insights 3

5. Order management

6. Product development

7. Software development

8. Consumer facing operations4

9. 5 Six sigma defined A business strategy to reduce variability and improve process quality.

10. Six Sigma Goals Develop a customer centric focus with a clear link to business strategy Focus on key business issues that are essential to customer opportunities Reduce waste and increase process speed and efficiencies 6

11. 7 lets talk about the Six Sigma Process

12. Six Sigma Process 8 Design Goals based on a customer centric focus. Measure Measure the current procedure and gather relevant data. Analyze Verify relationship of factors and ensure that all factors have been reviewed. Optimize and improve the current process. Improve Control Control the new process.

14. Understand the variables that affect the key metrics

15. Map the process to be improved with defined goals

16. Apply data mining techniques to establish improvement opportunities9

18. Determine the current state of performance for a baseline

19. Establish the metrics required to monitor the process

20. Control charts, failure mode and effects analysis (FMEA)

21. Proposed process layout10

23. Establish potential root causes that create process variation

24. Identify the few critical inputs affecting the outputs, Pareto analysis

25. Hypothesis testing

26. Regression & ANOVA analyses11

28. Potential solutions & prioritization for improvement factors

29. Develop cost/benefit analysis based on the proposed improvement plan and simulation

30. Implementation plan12

32. Control charts for defect prevention

33. Key metrics must be kept within the established targets

34. Communicate business results13

35. 14 a little more within industrial statistics Process Capability

38. Process Capability Analysis 17

39. 18 Adev Research Eric Blumenfeld www.adevresearch.com ericb@adevresearch.com Finding clarity from complex objectives