With shoot-and-upload video getting easier by the day, and more and more consumers sharing their digital photos; the explosive use of video and images on the web is only going to increase. This Optimization Summit #optsum session reveals the secrets behind using video and images online and how to take advantage of the popular video and image-sharing platforms like YouTube, Facebook, Flickr, Snapfish, Shutterfly, and more. You’ll learn video consumption trends; and tips for getting your images in the top of customer search results; editing apps and tips; strategies for optimizing your visual media assets to better engage your audience and potential customers to take action.
Video & Photo Sharing for Optimum Growth & Brand Exposure
1. Video & Photo Sharing for Optimum Growth & Brand Exposure Erica Campbell For Rent Media Solutions™ Sr. Manager, New Media Marketing @ericacampbell
2. Agenda State of Video & Photo Goals Best Practices Q&A Publish Your Video/Photo Optimizing Your Video/Photo for Search Engines Distribute Your Video/Photo Promote Your Video/Photo Video & Photo Search Q&A Video Advertising Q&A Case Studies/Examples Q&A Strategies/Integrated Marketing Approaches Metrics & Analysis Q&A Lessons Learned
7. Photos & Videos Photos 4 billion – Photos hosted by Flickr 2.4 million – Things tagged this month on Flickr (March 2010) 3 billion – Photos uploaded each month to Facebook 30 billion – At the current rate, the number of photos uploaded to Facebook per year. Videos 32.4 billion – Total videos watched in the US (January 2010) 1 billion – The total number of videos YouTube serves in one day 12.7 billion – Videos viewed per month on YouTube in the US (January 2010) 903 million – Videos viewed per month on Hulu in the US (January 2010) 187 – The number of online videos the average US Internet user watches in a month (January 2010) 82% – Percentage of Internet users that view videos online (USA) 39.5% – YouTube online video market share (USA) 81.9% – Percentage of embedded videos on blogs that are YouTube videos
8. Every min, 20 hrs of video are uploaded to YouTube 173 millionU.S. Internet users watched an average of 187 videos per viewer during Jan1 135.4 million viewerswatched12.7 billion videos on YouTube.com1 The average online video viewer watched 453 minutesof video (Nearly 7.6 hours of video) 1 The duration of the average online video was 4.1 min1 Marketers are set to spend more than $1billion on online video advertising in 20102 Source: 1 comScore Media Metrix Jan ’10, 2 Forrester Feb ’10, 3 YouTube
9. 2009 Total U.S. OnlineVideo Market Online video viewing accelerated in 2009, with 19 percent more people in the U.S. viewing more videos for longer periods of time
11. Who is Watching Video? Two-thirds of U.S. online users watch video each month
12. U.S. online video advertising will surpass $1 billion in 2010 Video Ad Spend
13. Video Streams The number of video streams consumed online set to double over next 5 years Source: Forrester
14. ForRent.com® Videos >3,900 videos >1.6m views in Feb >20m lifetime views Premier packages with video increased LEADS 19% Premier Extra packages with video increased LEADS 7% Premier Extra packages with video increased LEADS 24%
15. 2010 Trends Search: Increased integration of real-time (i.e. Twitter, Facebook, and MySpace) and vertical-specific search results Content: Higher quality video and more seamless integration of video ads are emerging and adding value to the digital advertising market Mobile: Up-tick in mobile Web usage offers significant opportunity for marketers especially with increase in access to mobile video and social networking sites Behavioral Targeting: Social networks collect behavioral information allowing marketers to target people based on their expressed interests Metrics: Marketers need to go from tracking audience reach and segment reach to tracking influence reach —how many people are witnessing your campaigns and what they’re doing as a result
19. Content Creation Essentials Earn consumer trust. Stop talking, start listening Quality over quantity. Visitors need to be impressed with your content Offer value. Validate your commitment to knowledge and not sales Keep it relative. Fresh relative content increases search and attention Get friends. Gain a fan base in advance Don’t over do it. Content should be relative to your overall theme If at first you don’t succeed… Try again and again and again. Experiment with the call to action Cut out the noise. Keep your content clear, simple and easy to understand Keep your voice in tune. You’ll connect more effectively with your consumer Integration is key. Don’t forget traditional marketing
32. Video Shooting Tips Make sure your camera’s recording speed is set to SP, and the aspect is set to 16:9 Press the record button, wait 5 seconds then make the move (pan, tilt or zoom). Once the move is finished, wait 5 seconds leaving the camera still, and then pause the video. Establish the next shot, and do the same for every recording Ensure you make slow smooth pans and zooms Make sure the camera lens is clean Record time codes as you go and take directors notes
34. Video Equipment FlipShare software makes it easy to email videos, edit individual clips, make custom movies, capture still-image snapshots, and upload video to Facebook™, MySpace™ , YouTube™ and other sharing sites.
36. Video Editing Programs Movie Maker Window’s free video editing software, which comes installed on new PCs. Use the program to create and share high-quality movies. iMovie Comes free with new Macs. iMovie offers many options for editing video and audio, and adding photos, music and narration to your movies. Final Cut Studio $$ (Final Cut Express) $ Apple program that allows you to import video, edit, make composites, add effects adjust audio, and add dynamic animated text. Adobe $$ Adobe Premiere Pro CS4 software offers a start-to-finish video production solution. Compatible with PCs and Macs.
38. Grainy Photos Sometimes cameras can produce grainy images like this one. When production receives grainy photos, there is nothing they can do to make it look crisp and clean. This photo was shot correctly and is clean with no visible grain
39. Vertical Photos Vertical pictures are great to show the height of a building or size of something tall and narrow for the web or print. Video however has a horizontal display and will not allow the full frame to be shown. This picture is stretched to fill the black sides but crops off the top & bottom. Vertical pictures result in black sides if not stretched.
40. Sizing Photos for Video Print: 300 dpi and higher is essential. Bigger the better. Video: dpi doesn’t matter. What does matter is the aspect ratio. Keep image size around 1700x960 (i.e) 853x480 (16:9 Wide Screen) aspect ratio High quality and vertical photos straight from the camera are a challenge to make look good at that ratio Avoid vertical & panoramic pictures 3072x2304 sized down to fit 853x480. Notice the black sides. Stretching to fill the sides crops the top & bottom areas.
46. Video SEO Google finds your video content Google successfully indexes your video content Google will display your video content when specific keywords are entered as search terms
47. Video SEO Video optimization allows your video content to achieve maximum visibility among your target audience Plays an important role in your overall video strategy Should be used in conjunction with best practices for general SEO Its not just about syndicating your videos to multiple sites
48. How SEO Works: Spiders How Spiders Work Consumers use Google, Yahoo!, AOL, MSN or another search engine to locate an apartment The search engine sends out a spider to relevant web sites The spider reads content found on the pages and follows links to other pages within the site The search engine collects this information and stores it in an “index”, which usually includes most of the content visitors see To ensure the complete search engine index remains up-to-date, the spider regularly revisits all pages. Any changes are recorded and reflected in an updated index (time frame varies engine to engine) Source: SearchEngineWatch.com
64. Optimizing Photos for Web Use the “Save for Web” feature Reduce image file sizes without sacrificing the quality of the images Use image specification tags- make small photos larger which saves space Use an online image compressor- reduces photo size without reducing the quality Use image editing program to convert images to a GIF or JPEG- loads faster Make the image names of your files match what is actually represented in the file Use special contextual tags for social sites with image search (captions, comments, cross-grouping, location, and themes) Use Alt Tags Optimize the page the image is on and use a robots.txt file
67. Automated Video Distribution Automated Video Distribution services allow you to upload your video to multiple video sharing sites in an automated way. Many of the services above allow you to easily track the performance of your videos in real time such as viewership, engagement, comments, ratings, search rankings and more.
75. Twitter: Sharing Videos Video sharing services make it easy to share video with your Twitter followers.
76. Twitter: Sharing Photos Photo sharing services take care of shortening the photo URL and posting the URL and your message to your Twitter account. Many also let you tweet a photo from your mobile phone.
88. Mobile 65m active users access FB thru mobile devices People who use mobile devices are 50%more active on SN’s Facebookjust named the most visited social network site on mobile internet increased >600% in ‘09 20% of tweets come from mobile devices
101. Why The Shift To Search? People are used to using search engines to find content online Consumers add the word “video” or “image” to the end of their search queries Universal/Blended Search
103. Share of Search Market The chart below shows the percentage of searches done by US web surfers at home, work and at universities in February 2010 that were performed at a particular web site or a network of web sites: Source: comScore February 2010
104. Video Dominates Universal Search 58% of those who searched Google saw a universal result at least one time 38% who searched Google were served video in the universal Search page
105. Images & Universal Search Images make up 13% of share of Google Universal Search Results
113. YouTube Search Promotional Video Ads Advertisers bid on these positions Organic “Natural” Search Results No cost; results are based on YouTube algorithm of relevance to search query
129. YouTube Audio Swap When you add a new soundtrack, the audio track on your video will be permanently replaced. You may want to upload a few videos to experiment with.
139. Why do them? Your viewers want to help – just give them the incentive New ideas take shape Give customers a voice Build brand awareness Increase traffic and leads Increases engagement Increases fan & followers Gain advocates
140. Contest Ideas Best decorated apartment Most creative use of space Best 30 sec spot promoting the property Most organized closet Best shoe closet How you live the life Best how-to-video Green living tips What’s your cause & how do you support it?
141. High Level Contest Checklist Objective Concept Creative Official Rules & Details Prizes Legal Seeding to contest submission sites Internal/External Communication Plan Promotion PR Judging/Voting Measurement
146. Our Objective & Concept Objective The consumer promotion was created to reinforce our position as a leader in cutting edge marketing solutions and to prove that ForRent.com is “the” online destination for apartment searching. Concept The ForRent.com “If Only Your Apartment Furniture Could Talk” consumer video contest encourages apartment renters to create a short video that tells ForRent.com through the eyes and voice of their apartment furniture why they deserve to win $10,000. The grand prize winner will receive $10,000. The top 10 finalists will take home an iPod Shuffle.
147. Our Objective Video-Centric Social Media Contest Designed to entertain, engage & drive repeat visits Positions ForRent.com as video leader in the industry Seamless branding of products and services Consumers engage and interact with the brand Long-term value resulting from loyal users Personalized profile with pictures and interact with others via commenting, voting, rating and adding favorites
148.
149. Phase 2: Encouraged voting, rating and commenting for strong member interaction
154. Objectives & Benefits Increase brand awareness, consideration and preference Increase traffic to ForRent.com Increase qualified LEADS™ to advertisers Represent competitive edge and position ForRent.com as video leader in multi-family housing industry Encourage consumer engagement, interaction & viral distribution Build up content to repurpose
155. Selection of Winners and Finalists Sponsor’s internal review panel choose 1Grand Prize Winner, 3 Finalists and one 1 randomly selected Voter. CONTEST: Contest winners will be selected according to the following judging criteria: - 20% Creativity and originality - 15% Overall quality and appearance of videos - 20% Relevance to contest theme ‘Ready2Move?’ - 24% Promotion of ForRent.com and/or For Rent Magazine and the usage of the branded billboard with tagline - 21% The total number of user generated Internet votes received SWEEPSTAKES: The Sponsor will randomly select the potential Sweepstakes winner from all eligible voting entries received during Phase II and Phase III.
156. ‘08 vs. ‘09 Video Contest Results Source: Vitrue and Google Analytics
157. Contest PR According to Vocus, a PR software and news distribution service, the ForRent.com video contest generated $216,393.67 in free publicity.
161. Facebook Contest Results Total Photos Submitted: 32 Total Photo Votes (Likes): 2,100 Total Photo Comments: 388 Total Wall Post Comments: 196 Total Wall Likes: 39
165. Event Contest The ForRent.com Facebook Fan page saw a 92% increase in fans in August 17% increase in pageviews 32% increase in unique views 2,200% increase in photo views 14,700% increase in video views
169. Strategies Connect with your consumers Be present on online social networks and create a profile for your brand Replay offline campaigns on the Internet Post your last TV campaign on YouTube, announce your coming event on Twitter, post feeds on Facebook, Blog about your brand... Set up collaborative tools Answer comments left by users on blogs and videos. Read what they say about your brand Make sure you offer tools to your customers to share your content Cross linking is critical
177. Categorize Your Metrics Reach- how far and wide your messages spread Impact- how your efforts change consumers’ actions or opinions Quantity- how many consumers interact with your initiatives Quality- strength and depth of consumers’ interactions with your initiatives
178. Increase Awareness, Consideration & Preference Measurement Reach, frequency , impact, visits, repeat visits, # of referrals, # of conversions, time spent on site, # of referrals closed, # of advocates, mentions, Re-Tweets, comments, ratings, video views, when do users stop watching? Tools Web analytics, internal data, Twilerts, Google Alerts, bit.ly, Facebook Analytics, Blog Analytics
179. Increase Traffic Measurement: Visits, unique visits, pageviews, linkbacks, % of new visits, impressions, referring traffic sources, ROI and conversion rates Tools Google Analytics, Facebook Insights, YouTube Insights, Google Insights, Web Trends, Omniture, Compete, Quantcast
181. Increase Search Rankings Measurement Linkbacks, referrals, video views, ratings, comments (the more you have, the better chance you have of being placed highly on Google, resulting in lots of ongoing traffic) Tools Keyword tracking reports, SEO Quake, Yahoo Site Explorer, Google Webmaster Tools, Web analytics, Alexa, SeoQuake, Thumbshots Ranking, SEOToolbox, Google AdWords Keyword Tool
182. Improve Sales/Services Measurement # of conversions, consumer insight, customer feedback, ratings, reviews, testimonials Tools % increase in phone leads, % increase in email leads, % increase in leases, % increase in walk-ins, % in testimonials, % increase in referrals
188. Lessons Learned Your viewers want to help – just give them incentive Content is king and contacts are queen – make connections with your brand advocates, local film schools and media institutions One media or one profile is not enough to see the effects With depleted resources you must be creative Top management must be on board Everyone needs to work together Set realistic goals and don’t expect overnight results Resolve to respond to customer service issues within three hours Its ok to fail Have fun
190. Questions? Contacting Me Twitter: http://twitter.com/ericacampbell or @aptsforrent Facebook: http://www.facebook.com/aptsforrent LinkedIn: http://www.linkedin.com/in/ericawcampbell YouTube:http://www.youtube.com/user/apartmentsforrent MySpace: http://www.myspace.com/aptsforrent Blog: http://blog.forrent.com
Hinweis der Redaktion
How big the size of the market is and various components of it
Every minute, 20 hours of video are uploaded to YouTube2 (YouTube)It would take 412.13 years toview every YouTube video2Consumers are 47% more engaged in ads that run in online video compared to traditional TV1 (Nielsen)
Not only more people are watching video but the number of streams per person is on the rise.
The trends to watch in 2010 include increased integration of real-time (i.e. Twitter) and vertical-specific search results as the engines seek to both improve the user experience and move the consumer more efficiently down the decision funnelMobile: As more consumers turn to their mobile devices for consuming content and managing their digital lives, there issignificant opportunity for innovators to deliver new value to consumers in how they use these devices
Managing Your Social Media Expectations- Episode 35
Drag-and-drop your photos and videos onto a map (using the Organizer) to show where you took them, or browse a world map to see where other people have been and what they saw. Websites like Flickr, Picasa, Nikon myPicturetown, PhanPhare and SmugMug allow you to browse through your photos on a map, search by location, and transform your latest trip into a journey friends and family can partake in.
Prints, posters, cards, calendars, canvas, books, and collages
The U.S. core search market grew 16 percent overall in 2009, driven by a 6-percent gain in unique searchers and a10-percent gain in searchers per searcher.
Any site with video on it can have Google serve targeted ads into those videos using Ad Sense for video
If you want to increase the reach of your videos you can sign up for the YouTube Video Partner Program and your videos will be hosted on YouTube and will be distributed across sites on the Google Ad Network and through other platforms like the mobile phone and the iPod and if you don’t have video or you would like to supplement your video content on your site you can add Google Video Ad Sense Units to your pages and select the videos of YouTube partners to play on your site. With all of these you will get a share of the ad revenue.
If you want to increase the reach of your videos you can sign up for the YouTube Video Partner Program and your videos will be hosted on YouTube and will be distributed across sites on the Google Ad Network and through other platforms like the mobile phone and the iPod and if you don’t have video or you would like to supplement your video content on your site you can add Google Video Ad Sense Units to your pages and select the videos of YouTube partners to play on your site. With all of these you will get a share of the ad revenue.
AdSense for Video
TERM BIKE STUNTS: Any advertiser's text overlay ads may be displayed within videos as part of a contextually targeted campaign or placed by the advertiser.For text ads, only one ad will appear in this space at a time, cycling through up to ten text ads for 20 seconds each during the video stream. Users can hide or show the ad while they watch the video. Users can reopen the text overlay by mousing over the bottom 20% of the video stream's play space. They can also close the ad permanently by clicking the close button within the text overlay ad frame. If the user doesn't click on the final ad after all ten ads appear, the text overlay will automatically minimize. Three relevant text ads will load in the video stream screen when the video has finished playing.
The social media video contest was supported by online and offline advertising including outdoor, national print advertising targeting college students and apartment renters, online banner advertising that incorporated social media placement, eblasts that reached over 56,000 apartment seekers, text messaging that targeted apartment seekers, and a national public relations campaign. With a desire to make participation as easy and creative as possible, the only guidelines werethat video must include one of the following ideas:∞ Creatively tell ForRent.com through the eyes and voice of your apartment furniture whyyou should win $10,000∞ Promote ForRent.com® and/or For Rent Magazine® somehow in the video ContestCriteriaDisplayA major display ad campaign ran with Advertising.com, MySpace.com, Facebook.com and many other leading Internet sites.The banner ad campaign received 182 million+ impressions and 124,000+ clicks in May and June 2008. The ad creative changed according to the contest phase.Email BlastEmail blast was sent to 56,000 apartment seekers who submitted a guest card on ForRent.com in the month of April 2008.3 weeks later a follow up eblast was sent to all of the unique email addresses that opened the first one.Social MediaAll phases of the contest were promoted on the ForRent.com social media profiles including MySpace and Facebook. All contest videos were syndicated to over 13 social media sites including YouTube. Consumers also could use a syndication widget to easily distribute their favorite video to more than 20 popular social networking Web sites.Sharing and Viral Distribution Ability to e-mail a friend with a direct link and use social bookmarking icons to upload videos to personal social networking profiles like MySpace, Facebook, etc… Ability to syndicate content by embedding an external video player on other sites Ability to click through to ForRent.com from each video via watermarks of the ForRent.com logo PrintA ‘Win $10,000!’ icon was placed on all For Rent Magazine®front covers nationwide in May 2008 to drive traffic to the contest.A contest flyer was distributed via email to colleges, universities, and film schools nationwide to share with their students.A contest flyer was distributed via email and sales blitz's to property managers and owners nationwide to share with residents.Billboard/OutdoorOutdoor displays, both billboard and digital boards were posted in 14 locations in Columbus, Ohio and 7 locations in San Antonio, TX. All boards in each market received a 25 total market showing. MobileApartment seekers received the following text message along with property info after texting in from our now leasing banners and yard signs at apartment communities:Enter ForRent.com's "If Only Your Apartment Furniture Could Talk..." Video Contest at www.WinApartmentFurniture.com for Your Chance to Win $10,000!
e statistics tell a robust story but a critical additional dimension is the brand affinityForRent.com was able to build. Becoming top of mind and to be poised effectively insomeone’s consideration set when they are in-market for a new apartment is key. Attracting theyounger demographic helps secure a consumer as they continue to make housing decisionsthrough the years.There is also an inherent level of authenticity that comes from consumer conversations. Theinterest and leads received are more personal as people are sharing their story and ForRent.comcan use these insights to serve up the best solution to meet their unique needs.
Participants were asked to tell ForRent.com their story by creating a video in their own unique way for a chance to win $10,000 in cash! Or they could have voted for their favorite for a chance to win $1,500 in cash!
Time Frame: Contest ran for a little less than 2 months (56 days) and consisted of three phases. Start date: November 9, 2009 and end date: January 14, 2010.
If you want to increase the reach of your videos you can sign up for the YouTube Video Partner Program and your videos will be hosted on YouTube and will be distributed across sites on the Google Ad Network and through other platforms like the mobile phone and the iPod and if you don’t have video or you would like to supplement your video content on your site you can add Google Video Ad Sense Units to your pages and select the videos of YouTube partners to play on your site. With all of these you will get a share of the ad revenue. http://www.youtube.com/watch?v=p2hPslGRBfQ
This is a conversation, not a broadcast. In any conversation – in a business or socialsetting – you wouldn’t just barge in. You’d likely listen first, understand what the group istalking about, then contribute your point of.Listen to the true voice of the consumer. You might be surprised at what you hear.Metrics matter for any initiative. Establish a social media benchmark that shows volumeof discussion around your categories, a breakdown by key topics, brand awareness, andbrand sentiment before you embark on a campaign using Web 2.0 tools.Outputs: • Did you get the coverage you wanted? Outtakes: • Did your target audience see the messages? • Did they respond to the messages? Outcomes: • Did audience behavior change? • Did influential members respond? • Did your relationship change? • Did sales increase?
#4. nature of the opinions expressed by consumers who talk aboutyou and the influence of those consumers.
Engagement is key to improving satisfaction, loyalty rates, and revenue. By listening to customers, and letting them know that you are listening, you can improve your business, your products, and your levels of service. Find your most enthusiastic customers and encouraging them to pass along your messages for you in the futureBit.ly - URL cruncher with dashboard metrics enables measurement of number of clicks, countries clicked from, conversations around the site
This is one of the more obvious ways of measuring social media. Google Insights - Compare search volume patterns across specific regions, categories, and time frames.
Retention: A positive side effect of increased customer engagement is an increase in customer retention.Twitter search allows you to search for keywords or phrases in real time, Tweetbeep sends you alerts when someone mentions your particular keyword/phrase/product/etc. What you should measure • How many times your product/company/article/etc. is mentioned. Trend this over time to see progress. Google Alert: Google alert gives you email notifications when someone mentions a particular keyword or phrases. What you should measure • How many times your is mentioned daily, weekly, monthly. Trend this over time to see progress. Tweetburner: Tweetburner allows you to track how many times people click on the links you share via Twitter. What should you measure • How many times people are clicking on the links you send out via Twitter. • Track the most popular categories and types of links people click on the most. • Track how active your twitter followers are with you content.
Views, demographics, top videos, videos per video, regional popularity, share of discovery, comments per view, subscribers
If you want to increase the reach of your videos you can sign up for the YouTube Video Partner Program and your videos will be hosted on YouTube and will be distributed across sites on the Google Ad Network and through other platforms like the mobile phone and the iPod and if you don’t have video or you would like to supplement your video content on your site you can add Google Video Ad Sense Units to your pages and select the videos of YouTube partners to play on your site. With all of these you will get a share of the ad revenue. http://www.youtube.com/watch?v=p2hPslGRBfQ
If you want to increase the reach of your videos you can sign up for the YouTube Video Partner Program and your videos will be hosted on YouTube and will be distributed across sites on the Google Ad Network and through other platforms like the mobile phone and the iPod and if you don’t have video or you would like to supplement your video content on your site you can add Google Video Ad Sense Units to your pages and select the videos of YouTube partners to play on your site. With all of these you will get a share of the ad revenue. http://www.youtube.com/watch?v=p2hPslGRBfQ