In Part I of this workshop, you will hear directly from the former Chief Knowledge Officer (CKO) of the DoN who will share the OL strategies and approaches that led to MAKE recognition.  In Part II, tools that you can immediately apply for results will be introduced and detailed. Effectively applied in and emerging from DoN successes, these tools empower decision-makers at all levels of the organization, directly impacting the quality of organizational decision-making.  They fall into the areas of:  Facilitating Knowledge Flows (example, Relationship Network Management); Before/During/After Action Learning (examples, Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities (examples, Shifting Frames of Reference and Engaging Tacit Knowledge).  In Part III, in the context of Organizational Learning and Knowledge Management, the speaker and the facilitator will open the floor and offer their expertise to help solve real-life problems in your organizations.  Participants in the workshop are invited to hand in their issues of concern prior to the workshop (can be anonymous), or bring them up during the workshop as time permits.

1. Organizational Learning
Strategies and Approaches:
Things to be learnt from Department of Navy, US
Date: 22 October 2014 (Wednesday)
Time: 2:30-5:30pm
Venue: The Hong Kong Polytechnic University
•In Part I of this workshop you will hear directly from the former Chief
Knowledge Officer (CKO) of the who will share the OL strategies and
approaches that led to MAKE recognition.
Specifically noted for leadership in implementing knowledge-based programs and its emphasis
on organizational learning, in 2001 the U.S. Department of the Navy (DoN) was the first
government organization to be designated among the top ten “Most Admired Knowledge
Enterprises” in the world. Following an in-depth case study in 2005, the editor of Inside
Knowledge described the DoN program as “the most comprehensive and far-reaching
knowledge management initiative ever attempted anywhere in the world.”
•Part II, tools that you can immediately apply for results will be
introduced and detailed. Effectively applied in and emerging from these
tools empower decision-makers at all levels of the organization, directly
impacting the quality of organizational decision-making. They fall into
the  areas In Part I of: of this Facilitating workshop, you will Knowledge hear directly from Flows the former (example, Chief Knowledge Relationship
Officer
Network (CKO) of Management); the DoN who will share Before/the OL strategies During/and After approaches Action that led to MAKE
recognition.
Learning
(examples,  In Part II, Continuous tools that you can Improvement immediately apply for Review results will be and introduced Interrupted and detailed.
Case
Study); Effectively and applied Knowledge in and emerging from DoN successes, these tools empower decision-makers
at all levels of the organization, Capacities directly (examples, impacting the quality Shifting of organizational
Frames of
Reference and Engaging Tacit Knowledge).
decision-making. They fall into the areas of: Facilitating Knowledge Flows (example,
Relationship Network Management); Before/During/After Action Learning (examples,
Continuous Improvement Review and Interrupted Case Study); and Knowledge Capacities
(examples, Shifting Frames of Reference and Engaging Tacit Knowledge).
•In the context of Organizational Learning and Knowledge
 Management, In Part III, in the the context Drs. (of squared) Organizational Learning speaker and the facilitator will open the floor will and open and offer their the Knowledge Management, the
expertise floor to help and solve offer real-life
their
expertise problems to in your organizations. help solve Participants real-in the life workshop problems are invited to hand in in their
your
organizations. issues of concern prior to the workshop (can be anonymous), or bring them up during the
workshop as time Participants permits.
in the workshop are invited to hand in their
issues of concern prior to the workshop (can be anonymous), or bring
them up during the workshop as time permits.

2. Dr. Alex Bennet
Former Chief Knowledge Officer, U.S. Department of the Navy
Professor at Bangkok University’s Institute of Knowledge and
Innovation Management
Dr. Alex Bennet is Professor, Knowledge and Innovation Management, at Bangkok University and
Visiting Professor at Rotterdam University in the Netherlands. She is the former Chief
Knowledge Officer and Deputy Chief Information Officer for Enterprise Integration of the U.S.
Department of the Navy, simultaneously serving as internal consultant for the U.S. government
and Co-Chair of the Federal Knowledge Management Working Group. Dr. Bennet led innovative
Navy and Marine Corps enterprise knowledge technology and information management efforts
that transformed the DON as it entered the 21st century. “Her singular mastery of the
complexities of this vital force multiplier function effected unequaled advances in DON’s
operations.” Dr. Bennet is Co-Founder/Director of the Mountain Quest Institute located in the
Allegheny Mountains of West Virginia focused on achieving growth and understanding through
quests for knowledge, consciousness and meaning. Dr. Bennet has authored hundreds of papers
and co-authored five books with her partner Dr. David Bennet. She has degrees in Human and
Organizational Systems, Human Development, Management for Organizational Effectiveness,
English Literature and Marketing; serves on multiple international advisory boards and
committees, keynotes around the world.
Professor W.B. LEE
Chair Professor and Director
Knowledge Management and Innovation Research Centre
Prof. Lee established the Knowledge Solution Laboratory in the PolyU-Microsoft
Enterprise Systems Centre, the first of its kind in Hong Kong and has pioneered research
and practice of KM in Hong Kong for various industrial sectors which include manufacturing,
trading, public utilities, various government departments and health care. He is currently the chief
editor of the International Journal of Knowledge and Systems Science, co-Editor of the Journal of
Information and Knowledge Management Systems, and associate editor of the International
Journal of Learning and Intellectual Capital and Learning. His research interest includes
manufacturing technology and strategy, knowledge management, organizational learning,
intellectual capital-basedmanagement and open service innovation.
HK$700 (Regular fee)
HK$560 (KMIRC members)
Medium of Instruction: English
Please register online at http://kmirc.ise.polyu.edu.hk/events.php
Enquiries: Miss Autumn Lin (3400 3158), qiu.lin@polyu.edu.hk