ePractice: eProcurement Workshop 25 May 2011 - Robert Deller
ePractice workshop on Open Source Software, 7 April 2011- Jacques Gripekoven
1. www.eyepea.euOpen Source VoIP Solutions Pan european deployment of an Open Source VoIP solution for EURid Jacques Gripekoven ManagingDirector jg@eyepea.eu
2. www.eyepea.euOpen Source VoIP Solutions Eyepea Eyepea is a european Voice over IP System Integrator building communication solutions around Open Source platforms
4. www.eyepea.euOpen Source VoIP Solutions EURid.eu EURid European registry of Internet domain .eu names Under contract to the European Commission Customers: registrars around the globe 3.383.097 .eu domains (on 1/4/2011) Presence: Belgium Sweden Czech Italy
5. Business needs Enterprise telephony Distributed call center for registrars Commercial Technical Administrative SLA to the European Commission www.eyepea.euOpen Source VoIP Solutions
6. Technology requirements Move to an open VoIP Architecture IT approach High availability Intranet integration of call center agents (login/logout) Eyepea proposed Asterisk as Open Source VoIP platform www.eyepea.euOpen Source VoIP Solutions
10. Why?: minimal amount of Capital requirement and flexibility of Open Sourcewww.asterisk.org Millions of lines, Market share
11. www.eyepea.euOpen Source VoIP Solutions EURid Softphone Softphone Softphone IP Phones IP Phones IP Phones 10Mbps 10Mbps 10Mbps Data Center 1 100Mbps VoIP SP PSTN SIP trunk Softphone SIP DIDs Data Center 2 IP Phones
12. www.eyepea.euOpen Source VoIP Solutions EURid PSTN PSTN PSTN PSTN Gateway PSTN Gateway PSTN Gateway Data Center 1 VoIP SP PSTN PSTN SIP trunk PSTN Gateway SIP DIDs Data Center 2
13. Conclusion Fully operational since 6 months 100% uptime High level of satisfaction Customers Agents Management Budget Reporting to E.C. Next step: virtualisation www.eyepea.euOpen Source VoIP Solutions
14. www.eyepea.euOpen Source VoIP Solutions Thank you for your attention Jacques Gripekoven ManagingDirector jg@eyepea.eu