An approach to problem solving focused on analyzing a business situation

1. Problem-Solution &
Decision-Making
Show Off your Skills! Workshop

2.  A problem is something that we need to
fix or solve
 A solution is what we do to fix or solve a
problem.
What is a problem?
What is a solution?

3. 1. Identify the
problem
2. Use a strategy
3. Explore options
4. Implement your
ideas
5. Evaluate your
actions
How can you solve a personal or a
professional problem?

4.  There are no correct or incorrect answers.
Is just a guessing.
 Perhaps there is more than one answer.
 You can make diagrams or drawings.
 Look for additional information.
Strategies

5. Reflective Creative
 Define the problem o Follow the same
 Examine steps belonging to
(symptoms, things the reflective trend
affected, resources but giving more
 Set clear objectives importance to
for the solution brainstorming
 Propose solutions o Focus in new ideas,
and write a plan (do non traditional or
brainstorming) habitual
Strategies: Select a trend when you
are solving a problem

6. Soft Skills Needed in
Problem-Solving and
Decision-Making
Ability to break down the problem
Analyzing in your heads
Capacity for teamworking

7.  Flexibility: Thinking outside the box!
 Proactive: Be a multitasking person,
reacting quickly and efficiently
 Communicative: Communicating clearly
and kindly, make eye contact
Soft Skills and Personal Attributes

8. The End