12. Design Thinking (in a nutshell)
● A human-centred (rather than technology-centred) approach to
innovation & improvement.
● A systemic concern with the total user experience rather than a
narrow focus on a particular product or service.
● A focus on unarticulated needs rather than articulated wants
requiring immersive research techniques.
● A willingness to visualise & prototype solutions rather than
relying on words alone.
● A willingness to iterate solutions rather than expecting them to
be immediately fully-formed.
● An appreciation of the power of storytelling, theatre and
emotional communication in general.
13. A systemic concern with the total user
experience rather than a narrow focus on a
particular product or service.
20. If your organisation has already obtained one or more
collaboration software products, what are they?
16
14
12
10
8
6
4
2
0
1 2 3 4 5 6
10 out of 26 responses using Sharepoint (38%).
7 out of the 14 responses who have obtained only 1 tool
are using Sharepoint (50%).
21. If your organisation has already considered one or more
collaboration software products, what are they?
27 responses / 50 products
iCtye, Google Docs, Blackboard Wiki, Microsoft (Sharepoint,
Outlook, Exchange), Ektron, Allette Systems (Pageseeder),
EMC Documentum (eRooms), Kavi, Alfresco, Jive SBS,
Telligent, OpenText Social Media, Lotus (Notes, Quickr,
Connections), MindTouch, Atlassian (Confluence, JIRA),
Salesforce, MediaWiki, Drupal, Edna, Blackboard, Sakai,
BSCW, Matrix, Teamcenter, Windchill, Webex, IM, Sitescape
(Novell), SAP, Socialtext, Traction, Novell Teaming, Govdex,
Twiki, Intralogics, Drop Box, Skype, K2 BlackPearl, Joomla,
Twitter, Yammer, DotNetNuke, Wordpress, OpenCMS.
29. Motorola
● Focus on the ● Recognize the
sender receiver
● Support the task ● Support the intent of
mechanics the message
● Send more/all of ● Provide the
the facts capability for
storytelling
● Conversation and
consumption ● Design for creating
shared activities /
experiences
