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Engage For Success – Leeds Practitioners
            – July 10th 2012
 Copyright @Engage For Success 2012
Welcome!

•   Welcome – O2, Matt Ward
•   Introduction & Engage For Success Update – Cathy Brown
•   Practitioner Group update – Stella Power
•   The Four Enablers, exercise - All
•   Engagement Challenges – All
•   The practitioner group & next steps
•   Close

#E4SLeeds


                      Copyright @Engage For Success 2012
3
    Copyright @Engage For Success 2012
Adam Balon, Co-Founder, Innocent
Adam Crozier, CEO, ITV                                       Karen Boswell, MD, East Coast Rail
Alex Gourlay, CEO, Alliance Boots                            Lord O'Donnell, Former Head of Home Civil Service
Amyas Morse, Auditor General, NAO                            Marc Bolland, CEO, M&S
Andrew Moss, CEO, Aviva                                      Martin Temple, Chairman, EEF
Andy Harrison, CEO, Whitbread                                Moya Greene, CEO, Royal Mail
Anne Gibson, President, PPMA                                 Nigel Stein, CEO, GKN
Anthony Jenkins, CEO, Barclays                               Paul Drechsler, CEO, Wates Group
Bob Kerslake, Head of the Civil Service                      Paul Noon, General Secretary, Prospect
Brendan Barber, General Secretary, TUC                       Peter Rogers, CEO, Babcock
Carolyn Downs, CE, Local Govt Assoc                          Peter Sands, CEO, Standard Chartered
Charlie Mayfield, Chairman, JLP                              Peter Searle, CEO, Adecco Group UK & Ireland
Chris Browne, MD, Thomson Airways                            Richard Baker, Chairman, Virgin Active
Chris Hyman, CEO, Serco                                      Ronan Dunne, CEO , O2
Dame Gill Morgan, PS for the Welsh Assembly Government       Rona Fairhead, Group CE, Financial Times Group
David Frost, Director General, British Chamber of Commerce   Simon Walker, Director General, IoD
David Nicholson, CE, NHS                                     Sir Martin Sorrell, CEO, WPP
Ed Sweeney, Chairman, ACAS                                   Sir Peter Housden, PS for Scotland
Ian King, CEO, BAE                                           Sir Stephen Bubb, CE, Acevo
Ian Livingston, CEO, BT                                      Sir Suma Chakrabarti, Permanent Secretary, MoJ
Ian Powell, Chairman & Senior Partner, PwC                   Sir Win Bischoff, Chairman, Lloyds
Ian Sarson, CEO, Compass Group                               Stephen Howard, Chief Executive, BITC
Jane Wilson, CE, CIPR                                        Steve Elliott, Director General, CIA
John Cridland, Director General, CBI                         Steve Mogford, CEO, United Utilities
John Hannett, General Secretary, USDAW                       Tim Melville-Ross, Chairman, HEFCE
John Neill, Group CE, Unipart                                Tim O’Toole, CEO, First Group
John Walker, Chairman, FSB                                   Will Hutton, Executive Vice Chair, Work Foundation
Task Force Sub Groups




  Copyright @Engage For Success 2012
Our Purpose
Engage for Success is a movement committed to the idea that there is a better way to
work; a better way to enable personal growth, organisational growth and ultimately
growth for Britain by releasing more of the capability and potential of people at work.

We want to grow awareness about the power and potential of employee engagement.
We want to provoke people to think and to learn more about it. And above all we
want individuals and organisations to take action, secure in the proof that it works and
passionate about its importance.

We provide evidence, case studies and points of view about how employee
engagement drives performance and productivity to achieve growth, to make the case
for action. We support people in the workplace with practical tools and ideas they
need to take action; and we hope to inspire people to get involved in our movement
by facilitating access to like minded communities, experts and leaders.




                               Copyright @Engage For Success 2012
The Practitioner Group
  Why we’re here
      – Share and help each other with engagement challenges
      – Learn about the task force areas of focus and contribute
      – Get connected – grow & accelerate our practitioner movement

Cathy Brown – Community Manager        Core Practitioner Team

                                       Sharon Darwent, BT
                                       Stella Power, Cabinet Office
                                       David Littlechild – Lloyds Banking Group
                                       Mark Gregory – BAE Systems
                                       Raffaela Goodby – Birmingham Council
                                       Richard Hortop – Serco
                                       Tom Keeney - BT
                              Copyright @Engage For Success 2012
In our words




Copyright @Engage For Success 2012
Practitioner Events

8 have been held, with a further 5 currently
booking to run before mid July – just over 200 people
have been able to attend an event

4 events already planned for September/October                                           Highlands/Islands


Follow up events planned in the autumn for:                                              Falkirk
Kent, Birmingham, Wales, Sunderland
                                                                                        Edinburgh

Feedback is overwhelmingly positive                                                                Sunderland
                                                           Belfast                                 Leeds
The format for an initial meeting has been tested                                                     Preston
and a downloadable pack is now in production to
                                                                 Manchester
enable groups to run meetings without central
                                                                                                     Birmingham
support                                                                 Cardiff
                                                                                                        Kent

                Events held
            Events now booking                                Cornwall
              Events planned                                                                         London
                                   Copyright @Engage For Success 2012             Bristol/Exeter
Grow & Accelerate

Regular newsletter

Practitioners contributing to
web content gathering teams

Practitioners coming forward to
share case studies & stories

Venue/event hosting offers

Spreading the word – telling their colleagues, using social media, generating
conversations

Connections with the guru group


                                   Copyright @Engage For Success 2012
The Practitioner Group - Our Plan

• Social Networking – getting together on Linked In,
  Twitter, Facebook, encouraging the conversations
• Master-classes – online, technology provided by
  BT, pilot June 28th at 12, David Macleod talking
  about Engaging Managers
• Buddying and mentoring – mentoring groups
  already in pilot (Stella)
• Open Days

                   Copyright @Engage For Success 2012
The Four Enablers




 Copyright @Engage For Success 2012
Four Enablers of Engagement




     Copyright @Engage For Success 2012
Your Company’s Engagement Journey, where are you?
                                                                   HIGH ENGAGEMENT
       TRANSACTIONAL                                                                                                                                   TRANSFORMATIONAL
        ENGAGEMENT                                                                                                                                        ENGAGEMENT
• Estimated by the CIPD to be                                                                                                                   • Estimated by the CIPD to be
  about 75% of organisations                                                                                                                      about 25% of organisations
  currently running Employee                                                                                                                      currently running Employee
  Engagement programmes.                                                                                                                          Engagement programmes.
• Engagement is associated                                                                                                                      • There is a focus on
 TRANSACTIONAL its
   with the survey and                                                                                                                            sustaining and growing
   follow-up action plans. In                                                                                                                     engagement that is integral
   more capable organisations,
  ENGAGEMENT
   these are well integrated
                                                                                                                                                  to the organisation’s
                                                                                                                                                  culture.
   with their business planning
   cycle and performance                                                                                                                        • While the survey is a key
   management tools, and with                                                                                                                     measurement tool, it is not
   high level sponsorship from                                                                                                                    at the core of the
   the top.                                                                                                                                       engagement programme,
                                                                                                                                                  and more will be made of
• Communications around                                                                                                                           techniques in the workplace
  engagement will relate                                                                                                                          to instil a culture of
  primarily to survey results or                                                                                                                  engagement permanently.
  action plans.

                                                                   LOW ENGAGEMENT

 Source: Towers Watson - adapted from MacLeod D & Clarke N (2009) Engaging for Success: A Report to Government. Dept for Business, Innovation and Skills.
Our engagement challenges
        What are our engagement challenges?



 Where are we?                     What’s your           Bringing it together
                                   challenge?
 Transactional to                                        What’s common?
 transformational                   1 minute             What’s surprising?
                                  Don’t speak              Key themes
 High engagement                  Get feedback
to low engagement                    5 mins
                                    Move on




                    Copyright @Engage For Success 2012
Social Media
Supporting the development of our community and aiding communications




                                                     Blog - sharing updates, guest bloggers
 @Engage4Success #E4S                                and more



   Company page and 4 groups
   • Task Force 13                                     Early days – reaching out to individual
   • Practitioners 211,                                employees
   • Gurus 176
   • Open group 85



  Engage for Success Youtube                           Various sharing sites - being where our
  channel sharing updates and                          audience is.
  other videos

                          Copyright @Engage For Success 2012
Join




Copyright @Engage For Success 2012
Mentoring/Buddying/Open Days

                                                                      Open Days
        Buddying
                                         Mentoring
                                                                     Organisations
      Small, informal
                                       Structured                 opening their doors
     support groups,
                                  friendships on a one             to non-competing
   meeting on a regular
                                   to one basis to gain             organisations to
     basis to provide
                                      expertise and               come and see how
    support, challenge
                                        support                   they work, sharing
      and inspiration
                                                                     their methods


Pilots are already running
We are learning the pitfalls and the best ways to do these
Buddying groups in Cardiff underway and Lloyds, BT and Serco up for Open Days

We need more!
                             Copyright @Engage For Success 2012
What can you offer?
       Buddying                         Mentoring                         Open Days

  Small, informal support                                           Organisations opening their
                                   Structured friendships
   groups, meeting on a                                               doors to non-competing
                                  on a one to one basis to
  regular basis to provide                                           organisations to come and
                                     gain expertise and
  support, challenge and                                            see how they work, sharing
                                          support
         inspiration                                                       their methods


In our groups – let’s get talking…

What you are looking for, what you have to offer

Set up a date! Or two!

                               Copyright @Engage For Success 2012
Thank you!!


www.engagingforsuccess.org
 information pack, Engaging for Success report

practitioners@engageforsuccess.org




              Copyright @Engage For Success 2012
Questions?
Copyright @Engage For Success 2012

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Leeds slides v2

  • 1. Engage For Success – Leeds Practitioners – July 10th 2012 Copyright @Engage For Success 2012
  • 2. Welcome! • Welcome – O2, Matt Ward • Introduction & Engage For Success Update – Cathy Brown • Practitioner Group update – Stella Power • The Four Enablers, exercise - All • Engagement Challenges – All • The practitioner group & next steps • Close #E4SLeeds Copyright @Engage For Success 2012
  • 3. 3 Copyright @Engage For Success 2012
  • 4. Adam Balon, Co-Founder, Innocent Adam Crozier, CEO, ITV Karen Boswell, MD, East Coast Rail Alex Gourlay, CEO, Alliance Boots Lord O'Donnell, Former Head of Home Civil Service Amyas Morse, Auditor General, NAO Marc Bolland, CEO, M&S Andrew Moss, CEO, Aviva Martin Temple, Chairman, EEF Andy Harrison, CEO, Whitbread Moya Greene, CEO, Royal Mail Anne Gibson, President, PPMA Nigel Stein, CEO, GKN Anthony Jenkins, CEO, Barclays Paul Drechsler, CEO, Wates Group Bob Kerslake, Head of the Civil Service Paul Noon, General Secretary, Prospect Brendan Barber, General Secretary, TUC Peter Rogers, CEO, Babcock Carolyn Downs, CE, Local Govt Assoc Peter Sands, CEO, Standard Chartered Charlie Mayfield, Chairman, JLP Peter Searle, CEO, Adecco Group UK & Ireland Chris Browne, MD, Thomson Airways Richard Baker, Chairman, Virgin Active Chris Hyman, CEO, Serco Ronan Dunne, CEO , O2 Dame Gill Morgan, PS for the Welsh Assembly Government Rona Fairhead, Group CE, Financial Times Group David Frost, Director General, British Chamber of Commerce Simon Walker, Director General, IoD David Nicholson, CE, NHS Sir Martin Sorrell, CEO, WPP Ed Sweeney, Chairman, ACAS Sir Peter Housden, PS for Scotland Ian King, CEO, BAE Sir Stephen Bubb, CE, Acevo Ian Livingston, CEO, BT Sir Suma Chakrabarti, Permanent Secretary, MoJ Ian Powell, Chairman & Senior Partner, PwC Sir Win Bischoff, Chairman, Lloyds Ian Sarson, CEO, Compass Group Stephen Howard, Chief Executive, BITC Jane Wilson, CE, CIPR Steve Elliott, Director General, CIA John Cridland, Director General, CBI Steve Mogford, CEO, United Utilities John Hannett, General Secretary, USDAW Tim Melville-Ross, Chairman, HEFCE John Neill, Group CE, Unipart Tim O’Toole, CEO, First Group John Walker, Chairman, FSB Will Hutton, Executive Vice Chair, Work Foundation
  • 5. Task Force Sub Groups Copyright @Engage For Success 2012
  • 6. Our Purpose Engage for Success is a movement committed to the idea that there is a better way to work; a better way to enable personal growth, organisational growth and ultimately growth for Britain by releasing more of the capability and potential of people at work. We want to grow awareness about the power and potential of employee engagement. We want to provoke people to think and to learn more about it. And above all we want individuals and organisations to take action, secure in the proof that it works and passionate about its importance. We provide evidence, case studies and points of view about how employee engagement drives performance and productivity to achieve growth, to make the case for action. We support people in the workplace with practical tools and ideas they need to take action; and we hope to inspire people to get involved in our movement by facilitating access to like minded communities, experts and leaders. Copyright @Engage For Success 2012
  • 7. The Practitioner Group Why we’re here – Share and help each other with engagement challenges – Learn about the task force areas of focus and contribute – Get connected – grow & accelerate our practitioner movement Cathy Brown – Community Manager Core Practitioner Team Sharon Darwent, BT Stella Power, Cabinet Office David Littlechild – Lloyds Banking Group Mark Gregory – BAE Systems Raffaela Goodby – Birmingham Council Richard Hortop – Serco Tom Keeney - BT Copyright @Engage For Success 2012
  • 8. In our words Copyright @Engage For Success 2012
  • 9. Practitioner Events 8 have been held, with a further 5 currently booking to run before mid July – just over 200 people have been able to attend an event 4 events already planned for September/October Highlands/Islands Follow up events planned in the autumn for: Falkirk Kent, Birmingham, Wales, Sunderland Edinburgh Feedback is overwhelmingly positive Sunderland Belfast Leeds The format for an initial meeting has been tested Preston and a downloadable pack is now in production to Manchester enable groups to run meetings without central Birmingham support Cardiff Kent Events held Events now booking Cornwall Events planned London Copyright @Engage For Success 2012 Bristol/Exeter
  • 10. Grow & Accelerate Regular newsletter Practitioners contributing to web content gathering teams Practitioners coming forward to share case studies & stories Venue/event hosting offers Spreading the word – telling their colleagues, using social media, generating conversations Connections with the guru group Copyright @Engage For Success 2012
  • 11. The Practitioner Group - Our Plan • Social Networking – getting together on Linked In, Twitter, Facebook, encouraging the conversations • Master-classes – online, technology provided by BT, pilot June 28th at 12, David Macleod talking about Engaging Managers • Buddying and mentoring – mentoring groups already in pilot (Stella) • Open Days Copyright @Engage For Success 2012
  • 12. The Four Enablers Copyright @Engage For Success 2012
  • 13. Four Enablers of Engagement Copyright @Engage For Success 2012
  • 14. Your Company’s Engagement Journey, where are you? HIGH ENGAGEMENT TRANSACTIONAL TRANSFORMATIONAL ENGAGEMENT ENGAGEMENT • Estimated by the CIPD to be • Estimated by the CIPD to be about 75% of organisations about 25% of organisations currently running Employee currently running Employee Engagement programmes. Engagement programmes. • Engagement is associated • There is a focus on TRANSACTIONAL its with the survey and sustaining and growing follow-up action plans. In engagement that is integral more capable organisations, ENGAGEMENT these are well integrated to the organisation’s culture. with their business planning cycle and performance • While the survey is a key management tools, and with measurement tool, it is not high level sponsorship from at the core of the the top. engagement programme, and more will be made of • Communications around techniques in the workplace engagement will relate to instil a culture of primarily to survey results or engagement permanently. action plans. LOW ENGAGEMENT Source: Towers Watson - adapted from MacLeod D & Clarke N (2009) Engaging for Success: A Report to Government. Dept for Business, Innovation and Skills.
  • 15. Our engagement challenges What are our engagement challenges? Where are we? What’s your Bringing it together challenge? Transactional to What’s common? transformational 1 minute What’s surprising? Don’t speak Key themes High engagement Get feedback to low engagement 5 mins Move on Copyright @Engage For Success 2012
  • 16. Social Media Supporting the development of our community and aiding communications Blog - sharing updates, guest bloggers @Engage4Success #E4S and more Company page and 4 groups • Task Force 13 Early days – reaching out to individual • Practitioners 211, employees • Gurus 176 • Open group 85 Engage for Success Youtube Various sharing sites - being where our channel sharing updates and audience is. other videos Copyright @Engage For Success 2012
  • 18. Mentoring/Buddying/Open Days Open Days Buddying Mentoring Organisations Small, informal Structured opening their doors support groups, friendships on a one to non-competing meeting on a regular to one basis to gain organisations to basis to provide expertise and come and see how support, challenge support they work, sharing and inspiration their methods Pilots are already running We are learning the pitfalls and the best ways to do these Buddying groups in Cardiff underway and Lloyds, BT and Serco up for Open Days We need more! Copyright @Engage For Success 2012
  • 19. What can you offer? Buddying Mentoring Open Days Small, informal support Organisations opening their Structured friendships groups, meeting on a doors to non-competing on a one to one basis to regular basis to provide organisations to come and gain expertise and support, challenge and see how they work, sharing support inspiration their methods In our groups – let’s get talking… What you are looking for, what you have to offer Set up a date! Or two! Copyright @Engage For Success 2012
  • 20. Thank you!! www.engagingforsuccess.org information pack, Engaging for Success report practitioners@engageforsuccess.org Copyright @Engage For Success 2012