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Ähnlich wie 090522 Agility For Sustainability Management Cxo Workshop
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090522 Agility For Sustainability Management Cxo Workshop
- 1. Won-Joon Hyoung President & CEO SAP Korea, Ltd. April 2008 Agile management for Sustainability in an Uncertain Economy Closing the gap between strategy and execution
- 3. SAP's Performance in the Last 10 Years Revenue Operating income* Employees © SAP 2009 / Page CAGR total revenues: 10% CAGR operating income*: 15% 20,975 24,178 28,410 28,797 29,610 32,205 35,873 1999 2000 2001 2002 2003 2004 2005 796 1,244 1,471 1,688 1,880 2,086 2,410 5,110 6,265 7,341 7,413 7,025 7,514 8,513 2006 39,355 2,705 9,402 2007 43,861 2,735 10,242 2008 2,842 11,567 51,536
- 4. 포츈지 Global 500 대 기업 중 SAP 고객 비율 n.b. the Public Sector is not covered by the Global 500. Source: Fortune Magazine, Global 500 2003; SAP Analysis 78% 81% 76% 63% 37% 48% 54% 100% 93% 100% 86% 100% 97% 69% 87% 87% 57% 86% CP Retail A&D Auto E&C HT Chem Mill Mining O&G Pharma Bank FSP Ins Media Serv.P Telco Util Consumer Discrete Process Financial Services Services SAP customer Global 500 comp SAP Solution 은 포츈지 Global 500 대 기업 중 산업별 Market Share 1 위
- 6. FORTUNE 500 1998 1998 10 년 후 , 얼마나 많은 기업들이 sustain 했을까요 ? ? %
- 7. FORTUNE 500 2008 2008 56 % They’re All … Gone.
- 11. FORTUNE 500 This year ? 2009 ? 과연 현재의 경제 위기 속에서 sustain 할 수 있을 기업들은 ? Nobody knows, but they know themselves… ?
- 12. 지속가능경영에 대한 오해와 현실 © SAP 2008 / Page 오해 현실
- 13. 지속가능 경영 새로운 경영목표들에 대한 전체 최적화 문제 © SAP 2008 / Page Optimization with new Objectives & Constraints
- 14. Unprecedented economic challenges The need for performance and predictability We used to run business based on our forecast and annual plans. But now, increased Uncertainty makes it very difficult to plan, budget or forecast for our future business. Warren Buffett, “Invest” “ Be greedy when others are in fear” Invest? Wait? Freeze?
- 16. 글로벌화로 인해 기업 전체 공급망의 복잡성 및 불확실성 이 증가하였으며 , 글로벌 시장에서의 경쟁력 확보를 위해 신속한 기업 변화의 필요성이 증대되었음 구매비 / 생상비 운송 금리 보험 취급 품질 위험 Total Landed Cost 관세 재고 Total Landed Cost Cost indicator that estimates the real impact of purchasing decisions on the company´s costs and performance 글로벌화 , 경쟁 , 고객 Behavior 등으로 인한 기업 운영 구조의 변경 Globalization make more complexity of decision making
- 18. Environmental Compliance: an Enterprise Challenge 세계각국의 환경 및 건강에 대한 관심 증가로 다양한 형태의 환경규제들이 기업의 비지니스 네트워크상에서 영향을 미치고 있으며 , 이를 이해하고 준비하지 못한 기업들은 비지니스 단절을 각오해야할 중대한 위험요인 이 되고 있음 CA SB 20 NAS 411 ISO-14001 ELV IEC Guide 113 Japan REACH
- 21. Turbulent times require companies to focus on core priorities You can’t manage what you can’t measure… Measuring without factoring-in risk is futile… The possibility of savings will always get CFOs' attention, and there is no doubt that while controlling discretionary costs has been important to some extent, for many companies it has become paramount as fixed costs rise and economic uncertainty throws doubt on revenue growth.” “ Cost Control and Beyond” White Paper by CFO Europe Research Services, Oct 21 st 2008 “ Faced with threats from all quarters — recession and credit crunch, heated global competition, continuing Sarbanes-Oxley pressures — companies are making intensive risk management a top priority, and once again CFOs find themselves on the front lines.” “ Survival in the Age of Risk”, CFO Magazine, Aug 13 th 2008 “ It may be that the most valuable trait a CFO can possess today is flexibility and responsiveness to significant swings in the dynamics of the market.” “ Crisis Demands New CFO Skills” CFO.com, Oct 17 th 2008 “ 1. Mitigate Risk 2. Spend and Profitability Management 3. Adaptive Planning and Reporting
- 23. Agile but under control - Allow business/Sales to change & win © SAP 2009 / Page Structured New products Control Unstable Out of control Complexity Uncertainty Game of Agility New Processes New partners New customers Build SC Network SCM/ERP Projects PI Business/Sales IT Increase responsiveness across the supply network Build efficient supply chain processes and organization Automate and Integrate IT systems
- 27. The Next Agenda ‘ Sustainability ’ Execution Strategy Excellency Efficiency Sustainability External Internal Corporate Response Challenge s Strategic Transformation E nv ironment R isk P erformance Enterprise Resource Planning IT paradigm shift
- 28. From ERP to ERP E nterprise R esource P lanning E nvironment R isk P erformance Business Process Platform E nv ironment H ealth & S afety G overnance R isk Mgt. C ompliance E nterprise P erformance M anagement Business Sustainability ERP SCM PLM CRM SRM Business Intelligence
- 30. Successful Companies Focus on Achieving Sustainable Performance Excellence Performance Excellence
- 31. To Reach Performance Excellence You Need to Focus on Business Insight, Best Practices, and Own Practices Performance Excellence
- 33. Official Launch: SAP BusinessObjects Explorer Software “ With Explorer, executives could get answers in milliseconds … brand profitability, customer buying patterns … this could change the way decisions are made” Steve Merry, Sara Lee CIO
- 34. Empowering the End User with Business Insight Embedded Analytics Real-time Reports Advanced Analytical Applications
- 36. but Our Reality after ERP implementation is ….. ERP 혹은 운영시스템은 대부분 연계 경영정보들은 여전히 다양한 시스템 , 양식으로 제공 되고 있음 많은 경영관리 영역들이 Point Solution 으로 구성 되어 있음 Many companies have disjointed systems leading to a lack of flexibility , insight, and efficiency
- 37. Seeking a new way forward Many urgently seek a target for a rationalized enterprise information architecture providing flexibility, insight, and efficiency. Yet, they can only go step by step focusing on the most important with rapid and substantial returns
- 38. SAP can today provide the Target & Transition SAP, can today provide a comprehensive, consistent and integrated enterprise solution target that can meet today‘s fundamental challenges... FLEXIBILITY INSIGHT EFFICIENCY ...and provide examples and transition options that allow focus on the most important manageable steps
- 39. GRC Assessment Pyramid Executives Workforce GRC Policy Financial Human Resource Procure to Pay Order to Cash Internal Controls Controls provide a mean to connect GRC policy objectives to business processes and workforce. GRC management allows to manage and ensure that controls meet regulatory and internal requirements. Risks GRC Assessment will map against the 3 layers: GRC policy, internal controls and processes
- 40. Tools for G overnance, R isk and C ompliance Process Controls SAP EH&S*, SAPxEM*, CfP* ORM (Operation Risk Mgmt) * GIAS Global internal audit standards EH & S Environmental Health & Safety Industry-specific Controls SAP Standard Apps MS Standard Tools MIC (Management of internal control) AIS (Audit Information System) GTS (Governance Transaction System) ARS (Audit Reporting System) ACL (Audit Command Language ) SOX Documentation & Audit Support Financial and System Audits Fraud Prevention General GIAS* Audits Risk-based GIAS* Approach User Management Roadmap related GIAS* Audits Access Controls Process Controls Access Enforcer, Compliance Calibrator Role Expert, Firefighter SAP GRC Toolbox xEM Extended Emission Management CfP Compliance for Products
- 41. SAP EHS allows Colgate to Govern and Execute an EHS Strategy globally Process Integration Core Business Processes Public & Markets Compliance Framework Management Procurement Service Production R&D Sales Authorities Worldwide Regulations Corp. Policies SAP EHS Management A comprehensive and integrated EHS Management increases operational visibility, reduces overall risks and costs of EHS compliance, while achieving worldwide compliance and improving company reputation. Visibility Data Exchange & Collaboration Collaboration § Adapt to Compliance Requirements Mitigate EHS Risks Enhance the brand Comprehensive and Integrated EHS Management
- 43. 경영진의 전략과 각 조직의 실행이 연계되지 못한 단계 © SAP 2008 / Page EXECUTION LEVEL (Tactical) MID-MANAGERS (Operational) LOB EXECUTIVES (Strategic) Excel 시장 설문 ERP Application ( 실행 보고서 ) ERP Application ( 실행 보고서 ) Marketing Finance Sales Operations CEO & Board 회의 사업 Idea 벤치 마킹 자료 BI Application
- 44. Suppliers Customers Logistics Partners EXECUTION LEVEL (Tactical) MID-MANAGERS (Operational) LOB EXECUTIVES (Strategic) Marketing Finance Sales Operations CEO & Board ONE PLATFORM TO RUN YOUR BUSINESS STRATEGIC ENTERPRISE MANAGEMENT BI PLANNING SCORECARD P-D-C-A 를 통해 전략 / 계획부터 실행에 대한 민첩한 운영이 이루어지는 단계 © SAP 2008 / Page EPM Increase Return on Capital by 5% Global Strategy P C D A P C D A P C D A P C D A
- 47. Lenovo 의 전략 – 실행 통합 프로세스 Finance 까지 연계하는 전략 / 계획 / 실행 연계 프로세스 Closed-Loop 계획 / 실행 프로세스
- 48. Where to innovate © SAP 2008 / Page
- 49. 리더쉽의 종류 © SAP 2008 / Page 공정성과 단합력 상상력과 창조력 도전정신과 시장개쳑 조직을 위한 헌신 Guus Hiddink Leonardo da Vinci Christopher Columbus 조자룡 [ 趙子龍 ]
- 50. 민첩한 기업 CEO 의 리더쉽 - 민첩성을 겸비한 전체 조화 능력의 리더 공정성과 단합력 상상력과 창조력 도전정신과 시장개쳑 조직을 위한 헌신 만약 전체 팀이 11 명이 아닌 전 세계에 흩어져있는 10,000 명 이상이라면 ? 11 명의 축구팀같이 신속하고 유기적으로 운영할 수 있을까 ? © SAP 2008 / Page EPM
- 52. 민첩성 중심의 기업으로의 변화 운영의 효율성 중심 1990s 2000s 2010s 비즈니스의 민첩성 중심 전사적 자원 계획 및 관리 내 / 외부 변화에 대한 민첩성 대응 능력 Operational Excellence Agile Enterprise © SAP 2008 / Page
- 54. Announcing SAP’s Sustainability Solution Map
- 55. © SAP 2008 / Page Thank you! Won-Joon Hyoung SAP Korea, Ltd. President & CEO
Hinweis der Redaktion
- When thinking about risk management, most companies historically have focused primarily on financial risk management. In today’s dynamic marketplace, this is even more profound as most companies are highly concerned about managing financial and credit risks. However, in the recent Global CFO Study conducted by IBM Global Business Services, they found that 87% of all business risks are actually non-financial risks. These include: Operational [HIGHLIGHT SUB BULLETS], Legal and Regulatory [HIGHLIGHT SUB BULLETS], Strategic [HIGHLIGHT SUB BULLETS], Political and Geo-Political [HIGHLIGHT SUB BULLETS], and even Environmental risks [HIGHLIGHT SUB BULLETS]. The interesting point with this survey is that most companies are solely focused on financial related risks, and this silo’d perspective leaves them open and exposed to a great number of other potential risks that could occur across their organization, any of which could have significant impact to the performance of the company. Financial risk management is extremely critical, especially in today’s marketplace. However, for a company to truly optimize their strategic performance, they must develop and implement a comprehensive risk management and GRC program that not only addresses financial risk, but also the other almost 90% of risks that possibly could significantly impact the company.
- Other quotes: “ When the economy is moving forward robustly, most executives focus on growing sales. But inevitably when the economy slows and times get tough that focus shifts. Most executives turn inward, looking at how their business is operating, as they face hard choices on how to preserve the company… use the downturn to make your business more effective so when growth returns you'll be in an even better position to move quickly” CFO.com (whitepaper 10 Secret Strategies to Recession-Proof Your Business) “ Most management processes are linked to each other in one way or another. Budgeting and planning, for instance, are intrinsically intertwined with other financial processes like consolidation, reporting, risk management and analysis. These processes, in turn, provide critical insight for managing risk, steering corporate performance and shareholder value, as well as making strategic decisions.” CFO.com (whitepaper Managing Risk through Better Financial Planning ) “ CFO’s four top priorities over the next 12 months, audit committee board members ranked them as follows: Enterprise-wide risk management and buy-in from business lines; Systematic risk management across the industry; Transparency and financial reporting, and Internal controls and tightened margin/collateral controls.” CFO Magazine, Survival in the age of risk, Oct 21 2008 "Financial executives who can not only drive cost reduction, but also provide broader insights on opportunities to improve margins, manage capital more efficiently, and identify business opportunities that result from changing economic conditions, will be in demand,“ CFO Magazine, Crisis Demands New CFO Skills, Oct 17 2008
- These macro economic drivers are putting increasing pressures on the overall business and on the CFO. This causing a change in focus for the CFO on activities that they are spending increasing amounts of time. (Insert source to graph) The change in focus is causing a shift in CFO priorities. Setting up operations (solutions and processes) that are lean and support changing compliance needs Being the enabler and change agent for the business to drive execution more effectively to strategy Deliver financial services that support business innovation A study done by the international federation of accountants interviewed leading CFOs across the world on key topics they are required to focus on. Not surprisingly, all of the topics were outside of financial transactions and required more of their time to be spent on business insight and managing risk and driving business performance. The role of the CFO is naturally becoming more performance focused – they are responsible for most of the key profit and risk drivers. The CFO is looked upon as a strategic advisor to the business 20% of Fortune 100 CEOs were once CFOs, further proof of their growing prominence in the executive ranks.
- They ask: What should our target enterprise information architecture be? How do I align company-wide reporting, planning and execution? Can SAP help? How is SAP different from other vendors? Is SAP’s enterprise integration, vision or is it implementable today? Can I get there in small, manageable steps ? Can we see proof of an integrated system for reference ? Can SAP handle our scenarios? How quickly could we implement?
- Compliance Management is a business initiative, NOT a security initiative…
- This slide shows how the threats and challenges from the previous slide are addressed with the solution and which benefits result.
- $13.8bn company with operations in more than 200 countries 100% SAP and Business Objects strategy moving forward – 3 year roadmap SAP Business Planning and Consolidation replaces Hyperion SAP Strategy Management for KPI reporting SAP GRC Access Controls replaces Approva Currently running a pilot of Data Integrator, xCelsius, Web Intelligence and Supply Chain Performance Management Reviewing SAP Profitability and Cost Management, SAP GRC Process Controls, SAP Risk Management and Spend Analytics Centralization of data centers yielded $280 million in cost savings. SAP enabled the firm to reduce the number of data centers globally from 80 to one in New Jersey. A direct impact in hardware investments and a reduction of 100 IT staff members was the result. A single SAP installation now serves all country organizations with 24x7 service. Colgate-Palmolive also expects to see cost savings as global network-bandwidth costs drop. • Business practice changes accounted for $150 million in cost savings. Colgate-Palmolive experienced an inventory reduction of 13% in one year of using SAP. Also, improved planning and production cycle times increased cash flow by 13% over 1999. By using automated replenishment based on point-of-sales information from retailers (CPFR), Colgate-Palmolive achieved 98% forecasting accuracy with business partners Wal-Mart and Kmart. The bulk of these savings were achieved in the US, which accounts for 25% of the business. When rolled out globally, Colgate-Palmolive expects total savings in excess of $600 million. • Management determination attributed to a gross profit margin of 54%. With a corporate culture dedicated to improving efficiency, senior management is deeply involved in the details of sales, manufacturing and distribution. For example, package redesign at Colgate-Palmolive saved a few cents on each unit -- and management attributed 60% of the firm's capital spending to savings projects.
- If you think you are making good decisions based on your insights – How do you know you can rely on your insights? Everyone in the organization has different ways of getting information and using it to make decisions. Anything from excel to discussions, surveys and of course BI applications are used today to get insights and make decisions. The concern is – are these insights enough to make good decisions over and over again and diligently execute on them? Are these reliable, accurate, up to date, consistent with the information received in another organization, and can you timely execute based on this information or is it a more lengthy process to do so? Even Business Intelligence tools are not enough. Although they are very good at displaying information about your business, they are based on historical data, often times they do not represent a complete picture about your business and they do not enable you to take action based on the information you find.
- Overriding Business Trend 1990 – and ongoing Globalization + Electronic Business + Year 2000 compliance, Internet as point of sales -> Integrated Enterprise 2000 – and ongoing Mergers, Acquisitions, Off-Shoring, Outsourcing, Collaboration, increasing speed of change -> The Business is a Network Key Characteristics 1990 – and ongoing Departmental efficiency User interfaces for experts In-house standardization “ Data-based” architecture for integrity 2000 – and ongoing Collaboration in the business network Interfaces for casual usage Leverage of open standards “ Process-based” architecture for flexibility Technology Architecture Impact 1990 – and ongoing: Three-Tier Client/Server Architectures and best of breed proliferation 2000 – and ongoing: Service-Oriented Architecture and need for unification and standardization IT response 1990 – and ongoing: Standardize and Integrate internal business processes and app’s 2000 – and ongoing: Achieve “lose coupling” of business processes to achieve flexibility and increase reach into business network Key Enabler for fast time to value 1990 – and ongoing : Business Process Standardization 2000 – and ongoing: Business Process Flexibility Killer Applications 1990 – and ongoing : Groupware, ERP, Middleware, Relational Databases 2000 – and ongoing: Business Process Platform IT architects role 1990 – and ongoing : Technology focus 2000 – and ongoing: Business Process Focus