For security deployments and network-centric application deployments, it is critical to know what is happening on the network before, during, and after an incident. Network recording (whether actual packets or netflows) ensures that this information is available after the incident occurred, which takes the guesswork out of diagnosing and resolving critical security breaches and network-centric application performance issues. An emerging tool in Network Performance Management and Diagnostics (NPMD) is network recording and search, which allows network operations (NetOps) staff to identify issues in service and application delivery. In this webinar, we’ll explore why network performance management is crucial in managing functionality and visibility of an organization’s network infrastructure and how Emulex helps address these deployment requirements. We'll also explore what matters most when your applications fail, and share some best-practice insights gleaned from working with customers that run some of the largest and most critical data networks on the planet.

1. Using Network Recording to Maximize
Network Performance Management
10DEC 2013
Sonny Singh
Sr. Channel Marketing & Alliances Manager

2. Emulex’s Network Visibility Product (NVP) Line
Emulex recently acquired
Endace
Endace: World Leader in network
recording & packet capture
Global reputation for
accuracy, scalability &
Performance
10 year history selling
Network Visibility
(top-tier customers)
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3. The Network Age Today
Most enterprises today are critically
dependent upon their network to deliver
products and services to their customers
Meeting internal and external service level
agreements securely is a key part of this
responsibility
Getting enough visibility into your network
to know you are meeting SLAs and/or
avoiding security issues is critical…
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4. ITSM Challenges Today
Traffic is growing exponentially and networks
are moving to 10GbE speeds and beyond
Convergence of multiple types of networks onto
single or dual wires
Virtualization of servers can obscure actual
sources of traffic
SDNs offer new tools and capabilities, but also
obscure overall network traffic flows
Hackers are becoming more sophisticated
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5. The Cost of Network and Service Interruptions
A measure of the
importance of the
network to
enterprises is the
cost of outages to
their business
These longer
outages are the
ones that typically
are the hardest to
diagnose, fix &
verify
*Technologizer: PlayStation Network Outage: Now It’s the Worst One Ever, Right?, May 2011
http://technologizer.com/2011/05/14/when-will-playstation-network-return/
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6. Endace Network Recording Infrastructure
EndaceProbe™
Intelligent Network
Recorder
EndaceFlow™
NetFlow Generator
Appliance (NGA)
EndaceAccess™
Network Visibility
Headend
Endace Open
Hosting Platform
High Performance Intelligent
Network Recording
High-Speed NetFlow
Generation for 10GbE
Networks
Network Visibility
Headend
Hosting Platform for
Monitoring Applications
Allows EndaceProbe
INRs/ODE to scale to 40 and
100GbE
8x1GbE or 4x10GbE Ports
Up to 16 TB internal storage;
Fibre Channel support for SAN
Up to 64 TB storage
Mix of 1 and 10GbE ports
EndaceProbe:
Provides 100% packet
capture on 10Gb Ethernet
links
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4x10GbE Ports
NetFlow Generator:
Generate unsampled
netflows from
1GbE/10GbE links
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EndaceAccess:
Load-balances
40Gb/100Gb links
across multiple INRs
(ODE)
Endace ODE:
Provide packets for
hosted 3rd party
applications

7. Endace Value Proposition – Know Your Network!
Network
Recording
• Network recording (whether packets or netflows) provides the
visibility needed to resolve critical security & network-centric
applications
Security Issues
• For Security issues, having all of the packets captured is critical
Performance
Requirements
• For Applications who depend on the network for
performance, having all of the packets or netflows is also
critical
Endace Business
Benefits
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• Record network traffic speeds (up to 100Gb/sec)
• Competitive products drop packets (2Gb-3Gb per sec)
• Others only sample the data (1 out of 10 packets or netflows captured
Know Your Network!
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8. Key Customer Deployments
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9. Investments in Network Health: 4 Categories
Endace Focus– Speeding Response, Root Cause
Analysis and Resolution
2 Detection
2.
Detect things that may
be bad and were
missed by prevention
tools; generate alerts
3 Response
3.
NPM
APM
SIEM
Help engineers
respond to any kind
of network-related
problem fast
Firewall
Wan Ops
NGF
1 Prevention
1.
4 Root cause
4.
Sit in the network and
stop known bad things
from happening
Enable engineers to
understand exactly what
happened and why
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10. …Yet, There Are Still Holes In The Overall Strategy
Historically, network IT has
been reactive in nature
Tool spending has focused on
prevention and detection
Spending on tools to improve
response times, issue
analysis, and network
adaptation has lagged
Result: more downtime, longer
maximum TTRs
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11. How Bad is The Problem Today?
Virtualization
FC 10GE
FC to 10GbE
Transition
Transition
“THE INCREASING PRESSURE ON DATA CENTER IT
OPERATIONS IS A GROWING COMPLEXITY
DRIVEN BY THE RAPIDLY GROWING NUMBER OF
BUSINESS-CRITICAL APPLICATIONS WHICH IN
TURN IS LEADING TO MORE DOWNTIME”
Datacenter Dynamics– SEP, 2012*
Server
Consolid’n
Data Center
Consolid’n
Storage
Virtualization
?
Network
Virtualization
App
Mobility
“BETWEEN JUNE 2010 AND FEBRUARY
2012, THE COST PER HOUR OF NETWORK
DOWNTIME INCREASED, ON AVERAGE, BY
65% ”
ABERDEEN GROUP – FEB, 2012**
Network
Security
“THE ENTERPRISE NETWORK HAS NEVER
HAD SO MANY BLIND SPOTS”
IDC – 2012***
*Datacenter Dynamics: GREATER COMPLEXITY IS CAUSING MORE DATA CENTER DOWNTIME – SEP,2012
http://www.datacenterdynamics.com/focus/archive/2012/09/greater-complexity-causing-more-data-center-downtime-0
“Aberdeen Group: The Cost of Downtime is Rising - FEB, 2012
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http://blogs.aberdeen.com/it-infrastructure/the-cost-of-downtime-is-rising/
***IDC: Realizing Business Value and ROI with Application –Aware NPM – JUL, 2012
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http://www.riverbed.com/assets/media/documents/analyst_reports/AnalystReport-Riverbed-IDC-Realizing-Business-Value-and-ROI.pdf

12. How Much Network Visibility Do You Need?
Low Definition Network Visibility vs. High Definition Network Visibility
Low Definition
High Definition
•
•
•
Shows you the overall trends
Great for long-term traffic planning
Geared to identify large deviations from the norm
•
Visibility into the “Action” (microbursts, dropped packets, protocol errors)
that underlie the most difficult application performance issues
The visibility Endace tools provide
•
•
•
See microbursts
Know exactly what data has been
compromised
Identify issues impacting application
performance
The visibility “most” tools provide
•
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Lack of detail needed to resolve
difficult security breaches or
application performance issues

13. Typical Network Visibility Fabric Deployments
SecOps deployment monitoring
both sides of the DMZ; record
attacks, ID compromised data
NetOps deployment monitoring
north-south traffic; ID inbound/
outbound application issues
NetOps deployment monitoring
east-west traffic; ID internal
application performance issues
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14. Our Approach to NPM/APM/SEM – Best of Breed
APM
App
NPM
App
IDS
App
HFT
App
EndaceVision Network Search Engine
with Fusion Connectors
Endace Capture Appliance
10/40/100GbE
Endace approach enables tailored “best-of-breed” solutions
– All tools share data from same secure location in datacenter
– Automated workflow, “pivot to packets” speeds up issue resolution
Lower Investment while Increasing ROI
– Only buy what you need, when you need it, where you need it
– Plan and train staff on the tools that fit your situation best
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15. The Business Value of Network Visibility
Security
Know Your Risks
Unambiguous Forensics Trail
Ensure Corrective Actions Are
Effective
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Security
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16. The Business Value of Network Visibility
Network Centric Applications
Customer Satisfaction
Decreased Application Downtime
Avoid Future Network Uptime
Issues
NetOps CAPEX/OPEX Savings
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Network-Centric
Applications
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17. Endace Top Use Cases
Enterprise IT Planning &
Enablement
• Bandwidth Planning
• Helping 1GbE
applications scale to
10GbE
• Reducing time-to-value
on IT initiatives like VDI
and SDN
• Smoothing the path to
BYOD through network
visibility
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Network/Application
Performance Direction
& Resolution
Security Analysis
• Optimizing network
resources and identifying
bandwidth chokes
• Investigating suspected
security/data loss
issues fast
• Rapid response to critical
network outages
• Monitoring end user
application usage
policies on data
networks
• Troubleshooting
intermittent application
performance issues fast
• Alerts on bandwidth
spikes, microburst and
application detection
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• Alerts on detection of
banned applications

18. Summary – Deploy Endace Solutions & Improve Network
Visibility, Performance and Security
Faster Time to
Resolution for
Difficult
Network +
Security Issues
Standalone
Network
Recorders
Enable Best-InBreed
Solutions
Enterprises
Deploy Endace
Solutions to
Improve
Their Network
Availability &
Security
Let Emulex
Help You
Improve Your
Network’s
Performance
Endace Network Visibility Solutions
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