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Week 3 Small Group Communication
   The agenda and policies in general should protect the
    fairness of the meeting and the voices of the meek.

   The most popular rule book for meeting order.
Social   Task
   Setting an Agenda
   Decision-making Models
     Reflective Thinking
     Ideal Solution Pattern
     Single Question Sequence
   Issues to Address – Vigilant Interaction Theory
   Decision Techniques
   Group Decision Support System (GDSS)
   Individual or group decision?
     Experts? | Time? | Complexity? | Acceptance?
   Social Facilitation
   Common Business Meeting Format
Week 3 Small Group Communication
Reflective Thinking




1910
Identify a public and evident problem on campus for us
to investigate.
Each group will have 20 minutes to prepare their
Idea/Plan. The slides illuminating the question
sequence will advance every 3 minutes and 20 seconds,
although you may spend as much time as you like on
any given question or subquestion. One group member
will orally present your idea to the class. The time limit
for this speech will be 3 minutes. Each individual must
then use the google doc to vote for their personal
favorite idea. You may not vote for your own group. To
vote simple type your name under the group of the idea
you prefer. Winner takes home a team-comp point.
I.     What is the nature of the problem?
II.    What criteria, or standards for judging an
       effective solution , should we set?
III.   What alternatives might meet the causes
       of this problem and alleviate the harm?
IV.    What is the best solution for this problem?
V.     What plans will we set in order to
       implement our solution?
VI.    How will we evaluate the effect of our
       solution?
   What is the nature of the problem?
     What are the particulars of our problem?
      ▪ What is the problem?
      ▪ Do we understand the terms?
      ▪ What outcome is expected of our group?
     What harm is present in the current situation?
      ▪   What is the harm?
      ▪   Who is affected?
      ▪   How serious is the harm?
      ▪   How widespread is the harm?
     What seems to be causing the problem?
      ▪ What factors seem to be causing the harm?
      ▪ What are the obstacles to successfully removing the causes of harm?
   What criteria, or standards for judging an
    effective solution , should we set?
     What important conditions –criteria-must an effective
      solution meet?
     Are some criteria more important than others?
      ▪ If so, rank-order them.
   What alternatives might meet the causes of
    this problem and alleviate the harm?
     List these alternatives for review.
   What is the best solution for this problem?
     Which of these, or what combination of these,
      solutions seems most likely to counter the causes
      of this problem?
     Of the solutions that seem likely to be effective,
      which ones meet the criteria that were set?
     Given solutions that are likely to counter the
      causes, and meet the criteria set, what seems to
      be the best solution?
   What plans will we set in order to implement our solution?
     What needs to be done?
     In what order?
     By whom?
   How will we evaluate the effect of our
    solution?
     What observable evidence will we monitor to
      evaluate the effect of our solution?
     Who will be responsible for follow-up evaluation?
I.     Does everyone agree on the nature of the
       problem?
II.    What would be the ideal solution from the point
       of view of all interested persons in groups
       involved?
III.   Which conditions within the situation could be
       changed to achieve the ideal solution?
IV.    Of the solutions available to us, which one best
       approximates the ideal solution?
Week 3 Small Group Communication
   Two group members are blindfolded and must carry
    the egg on the spoon with one hand, without
    touching it.
   One member of the group may not touch anything.
   Remaining members of the group may not speak or
    touch the spoon or eggs.
   The first group to successfully carry 2 unbroken eggs
    to the bell tower from the chapel wins a team-comp
    point.
   Using the Ideal Solution Pattern you will have 5
    minutes to hold a meeting in preparation for this
    activity.
I.     Does everyone agree on the nature of the
       problem?
II.    What would be the ideal solution from the point
       of view of all interested persons in groups
       involved?
III.   Which conditions within the situation could be
       changed to achieve the ideal solution?
IV.    Of the solutions available to us, which one best
       approximates the ideal solution?
   What is the single question whose answer gives
    the group all it needs to accomplish its purpose?
   Which sub questions must be answered before
    we can answer the single question?
   Do we have sufficient information to answer the
    subquestions confidently?
   What are the most reasonable answers to
    subquestions?
   Assume that our answers to the subquestions
    are correct, what is the best solution to the
    problem?
Using Twitter, let’s hold a meeting using the Single
Question Sequence to determine the answer.

Hashtag: #bestbear




Let’s shoot for 10 minutes.
   What is the single question whose answer gives
    the group all it needs to accomplish its purpose?
   Which sub questions must be answered before
    we can answer the single question?
   Do we have sufficient information to answer the
    subquestions confidently?
   What are the most reasonable answers to
    subquestions?
   Assume that our answers to the subquestions
    are correct, what is the best solution to the
    problem?
“Be cautious in your decision making”

                         - Randy Hirokawa
I.     Examining the problem
II.    Clarifying objectives
III.   Developing available choices
IV.    Examining potential consequences
   Brainstorming
   Focus Groups
   Nominal Group
   Delphi
   Buzz groups
   Capture a 5 minute video clip of your group
    meeting to plan for your final project.
   Post the video to YouTube with your set
    agenda and personal meeting notes in the
    description portion.
   Post the link in the Facebook group.
Google Docs Brainstorming
Nominal Group Technique for valuation
500,000 is available for this new marketing idea.
   Consensus
   Compromise
   Majority Vote
   By Leader
   Arbitration
Week 3 Small Group Communication
   Don’t forget to read for next class and
    complete your online assignment for points.

   Also send any questions you or your group
    have and I will focus on answering them.

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Week 3 Small Group Communication

  • 2. The agenda and policies in general should protect the fairness of the meeting and the voices of the meek.  The most popular rule book for meeting order.
  • 3. Social Task
  • 4. Setting an Agenda  Decision-making Models  Reflective Thinking  Ideal Solution Pattern  Single Question Sequence  Issues to Address – Vigilant Interaction Theory  Decision Techniques  Group Decision Support System (GDSS)
  • 5. Individual or group decision?  Experts? | Time? | Complexity? | Acceptance?  Social Facilitation  Common Business Meeting Format
  • 8. Identify a public and evident problem on campus for us to investigate. Each group will have 20 minutes to prepare their Idea/Plan. The slides illuminating the question sequence will advance every 3 minutes and 20 seconds, although you may spend as much time as you like on any given question or subquestion. One group member will orally present your idea to the class. The time limit for this speech will be 3 minutes. Each individual must then use the google doc to vote for their personal favorite idea. You may not vote for your own group. To vote simple type your name under the group of the idea you prefer. Winner takes home a team-comp point.
  • 9. I. What is the nature of the problem? II. What criteria, or standards for judging an effective solution , should we set? III. What alternatives might meet the causes of this problem and alleviate the harm? IV. What is the best solution for this problem? V. What plans will we set in order to implement our solution? VI. How will we evaluate the effect of our solution?
  • 10. What is the nature of the problem?  What are the particulars of our problem? ▪ What is the problem? ▪ Do we understand the terms? ▪ What outcome is expected of our group?  What harm is present in the current situation? ▪ What is the harm? ▪ Who is affected? ▪ How serious is the harm? ▪ How widespread is the harm?  What seems to be causing the problem? ▪ What factors seem to be causing the harm? ▪ What are the obstacles to successfully removing the causes of harm?
  • 11. What criteria, or standards for judging an effective solution , should we set?  What important conditions –criteria-must an effective solution meet?  Are some criteria more important than others? ▪ If so, rank-order them.
  • 12. What alternatives might meet the causes of this problem and alleviate the harm?  List these alternatives for review.
  • 13. What is the best solution for this problem?  Which of these, or what combination of these, solutions seems most likely to counter the causes of this problem?  Of the solutions that seem likely to be effective, which ones meet the criteria that were set?  Given solutions that are likely to counter the causes, and meet the criteria set, what seems to be the best solution?
  • 14. What plans will we set in order to implement our solution?  What needs to be done?  In what order?  By whom?
  • 15. How will we evaluate the effect of our solution?  What observable evidence will we monitor to evaluate the effect of our solution?  Who will be responsible for follow-up evaluation?
  • 16. I. Does everyone agree on the nature of the problem? II. What would be the ideal solution from the point of view of all interested persons in groups involved? III. Which conditions within the situation could be changed to achieve the ideal solution? IV. Of the solutions available to us, which one best approximates the ideal solution?
  • 18. Two group members are blindfolded and must carry the egg on the spoon with one hand, without touching it.  One member of the group may not touch anything.  Remaining members of the group may not speak or touch the spoon or eggs.  The first group to successfully carry 2 unbroken eggs to the bell tower from the chapel wins a team-comp point.  Using the Ideal Solution Pattern you will have 5 minutes to hold a meeting in preparation for this activity.
  • 19. I. Does everyone agree on the nature of the problem? II. What would be the ideal solution from the point of view of all interested persons in groups involved? III. Which conditions within the situation could be changed to achieve the ideal solution? IV. Of the solutions available to us, which one best approximates the ideal solution?
  • 20. What is the single question whose answer gives the group all it needs to accomplish its purpose?  Which sub questions must be answered before we can answer the single question?  Do we have sufficient information to answer the subquestions confidently?  What are the most reasonable answers to subquestions?  Assume that our answers to the subquestions are correct, what is the best solution to the problem?
  • 21. Using Twitter, let’s hold a meeting using the Single Question Sequence to determine the answer. Hashtag: #bestbear Let’s shoot for 10 minutes.
  • 22. What is the single question whose answer gives the group all it needs to accomplish its purpose?  Which sub questions must be answered before we can answer the single question?  Do we have sufficient information to answer the subquestions confidently?  What are the most reasonable answers to subquestions?  Assume that our answers to the subquestions are correct, what is the best solution to the problem?
  • 23. “Be cautious in your decision making” - Randy Hirokawa
  • 24. I. Examining the problem II. Clarifying objectives III. Developing available choices IV. Examining potential consequences
  • 25. Brainstorming  Focus Groups  Nominal Group  Delphi  Buzz groups
  • 26. Capture a 5 minute video clip of your group meeting to plan for your final project.  Post the video to YouTube with your set agenda and personal meeting notes in the description portion.  Post the link in the Facebook group.
  • 27. Google Docs Brainstorming Nominal Group Technique for valuation 500,000 is available for this new marketing idea.
  • 28. Consensus  Compromise  Majority Vote  By Leader  Arbitration
  • 30. Don’t forget to read for next class and complete your online assignment for points.  Also send any questions you or your group have and I will focus on answering them.