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EMAIL MARKETING PROJECT



                                                       #Ehsaldmc

Coach: Tamara   Team: Paulien Coppens, Tess Nolf, Emily Olaerts, Max
   Gielen       Pirard, Seb Toye, Jozefien Verhaeghe
Agenda

   What is Zazzle.be?
   Sign-up process
   Listgrowing
   Eindejaarscampagne
   Budgettering
   Q&A
1. WHAT IS ZAZZLE.BE?
1. What is Zazzle.be?
Online retailer:

 Users eigen ontwerp creëren via uploaden afbeeldingen
      Kleding
      Posters
      Phone cases
      …

 2 targetgroups:
    Buyers
    Creators & Sellers

 Eigen 'shop’ met creaties
2. SIGN-UP PROCESS
2.1 Evaluatie sign-up process


 Positief
    Weinig invulvelden

    What’s in it for me?
2.1 Evaluatie sign-up process

 Positief
    Weinig invulvelden

    What’s in it for me?

    Single opt-in

    Welkom e-mail
2.1 Evaluatie sign-up process



 Negatief

   Visibiliteit van de
    ‘subscribebutton‘
2.1 Evaluatie sign-up process

 Negatief

   Visibiliteit van de
    ‘subscribebutton‘

   Geen dummy-mail

   Social media integratie
2.1 Evaluatie sign-up process

 Negatief

   Visibiliteit van de
    ‘subscribebutton‘

   Geen dummy-mail

   Social media integratie

   Mail errors
2.2 Recommendations



  Mailbox adjusted
  Subscribe button
   bovenaan
  Taalkeuze verbeteren
2.2 Recommendations



  Mailbox adjusted
  Subscribe button Rechts
   bovenaan i.p.v.
   onderaan
  Taalkeuze verbeteren
  Creëren van persona's
2.2 Recommendations

  Mailbox adjusted
  Subscribe button Rechts
   bovenaan i.p.v.
   onderaan
  Taalkeuze verbeteren
  Creëren van persona's
  Consequent
  Improve welcome mail
         Layout
         Content
2.2 Recommendations

  Mailbox adjusted
  Subscribe button Rechts
   bovenaan i.p.v.
   onderaan
  Taalkeuze verbeteren
  Creëren van persona's
  Consequent
  Improve welcome mail
         Layout
         Content
  Device readable
  Dummy mail
  Social media integration
2.3 Priority recommendations sign-up
        process

     Prioritiseren                 Kosten                  Opbrengsten

   Mailbox adjusted            Device readable           Subscribe button

   Subscribebutton          Creëren van persona's      Creëren van persona's

 Creëren van persona's        Mailbox adjusted        Social Media integration

      Consequent           Improve welcome mail           Device readable

Improve welcome mail          Subscribe button              Consequent

    Device readable             Dummy mail                 Dummy mail

     Dummy mail            Social Media integration      Mailbox adjusted

Social Media integration         Consequent           Improve welcome mail
3. BEST WAYS TO GROW
   ZAZZLE’S LIST
Way 1   Puntensysteem
Way1 Puntensysteem



 Vrienden overtuigen
 Korting bij bereik van X
  punten
Way 2   Pop-up
Way 2 Pop-up


 ‘Schrijf je nu in op de
  Zazzle nieuwsletter’
 Goede verhouding
  kosten vs opbrengsten
 300 – 350% meer
  inschrijvingen
Way 2 Pop-up


  Pop-Upkosten


  Uurtarief grafisch designer    € 75,00


  Aantal werkuren                 € 4,00


  Totale kosten design Pop-Up   € 300,00
Way 2 Pop-up



Extra groeipercentage door Pop-Up   300 à 350%

Extra aantal inschrijvingen
                                       625
nieuwsbrief/week
Way 3   Advocate packages
Way 3 Advocate packages
 Incentives geven aan
  influential bloggers
 Storytelling
 2 bloggers zelf Zazzle
  package samenstellen twv
  100 EUR
 High reach
 http://www.myfashionblog.
  be/
  68.289 unique visitors per
  month
 http://www.fashionata.be/
  70.000 unique visitors per
  month
Way 3 Advocate packages


 Blogger kosten


 Kost cadeau blogger      € 100,00


 Aantal Bloggers                2


 Totale kosten bloggers   € 200,00
Way 3 Advocate packages



Aantal views Blogs/week   34745
Conversieratio             0,2%

Extra inschrijvingen
                            70
nieuwsbrief/week
4. EINDEJAARSCAMPAGNE
4.1 Campagneplan


 Start campagne: 1 november
 Einde campagne: 15 januari

 De campagne bestaat uit 3
  delen:
   November: Early bird
    campagne
   December: Zazzle your
    Christmas
   Januari: Buy your wish
Timeline

             week 1       week 2       week 3       week 4        week 5      week 6      week 7      week 8       week 9     week 10    week 11


 Datum       4/nov/11 9/nov/11 15/nov/11 21/nov/11 28/nov/11 5/dec/11 12/dec/11 19/dec/11 26/dec/11                           2/jan/12   9/jan/12


  Prijs      € 1.200       € 350        € 350        € 350        € 1.200      € 350       € 350       € 350       € 1.200     € 350      € 350


Tijd nodig   5 dagen       1 dag        1 dag        1 dag        5 dagen      1 dag       1 dag       1 dag       5 dagen     1 dag      1 dag



  Wie?       database     database     database     database      database    database    database    database     database   database   database


                                                                 Zazzle Your Zazzle Your Zazzle Your Zazzle Your   Buy Your   Buy Your   Buy Your
 Content     Early bird   Early bird   Early bird   Early bird
                                                                  Christmas Christmas Christmas Christmas            wish      Wish       Wish
Part 1   Early Bird Campaign
Timeline

             week 1       week 2        week 3       week 4

 Datum       4/nov/11 9/nov/11         15/nov/11    21/nov/11

  Prijs      € 1.200       € 350         € 350        € 350

Tijd nodig   5 dagen       1 dag         1 dag        1 dag

  Wie?       database     database     database     database

 Content     Early bird   Early bird   Early bird   Early bird
Part 1 Early bird campagne

 1 e-mail per week (4 e-mails
  in totaal)
 1 actiecode/week
 Eerste 100 personen die deze
  actiecode ingeven bij
  aankoop, krijgen10% korting
 400 keer een korting van
  10%
 Subjectline: ‘Koop nu al je
  kerstcadeaus en krijg 10%
  korting!’
  From: zazzle.be
Part 2   Zazzle your X-mas
Timeline

              week 5        week 6      week 7      week 8

 Datum       28/nov/11     5/dec/11    12/dec/11 19/dec/11

  Prijs       € 1.200        € 350       € 350        € 350

Tijd nodig    5 dagen        1 dag       1 dag        1 dag

  Wie?        database      database    database    database

             Zazzle Your   Zazzle Your Zazzle Your Zazzle Your
 Content
              Christmas     Christmas   Christmas   Christmas
Part 2: Zazzle your X-mas


 Wedstrijd                        1 mail/week (4 e-mails in
 Foto van jezelf met een           totaal)
  Zazzle product                   Subjectline: ‘Zazzle your x-
 Posten op facebookpagina          mas en maak kans om 50%
 Zazzle selecteert elke week 3     korting!’
                                    From: zazzle.be
  beste foto’s
                                   Facebook: mogelijk je foto
 Winnaars:
                                    te delen met vrienden
   Bekend gemaakt via
    nieuwsbrief                      "I just zazzled my X-mas“
                                     Brand awareness
   Korting 50%
Part 3   Buy Your Wish
Timeline

               week 9         week 10         week 11

 Datum        26/dec/11        2/jan/12        9/jan/12

  Prijs        € 1.200          € 350           € 350

Tijd nodig     5 dagen          1 dag           1 dag

  Wie?         database        database        database

 Content     Buy Your Wish   Buy Your Wish   Buy Your Wish
Part 3: Buy Your Wish

 Aanzet om ook na Kerst en
  Nieuw nog een cadeau te
  kopen
 Niet tevreden, een cadeau
  vergeten?  populairste
  Kerstcadeaus
 1mail/week (3 mails in
  totaal)
 Subjectline: ‘Teleurstellende
  cadeaus gekregen? Koop
  iets voor jezelf op Zazzle!’
  From: zazzle.be
5. BUDGETTERING
5.1 Budget overzicht

Kosten                              Opbrengsten

 Totale kosten email design
                       € 6.400,00
 Totale kosten verzenden emails
                       € 3.235,72
                                     Totale Omzet:
 Totale kost kortingen campagnes
                                                 € 55.648,31
                       € 788,99
 Totale kost algemeen campagnes
                                     Totale winst verkoop (35% WM):
                       € 600,00
                                                   € 19.476,91
 Totale kosten design Pop-Up
                       € 300,00

                    € 11.324,71
5.2 Conclusie budget


   TOTALE WINST NA VERKOOP      € 19.476,91
   TOTALE KOSTEN                € 11.324,71


   TOTALE WINST EMAILCAMPAGNE   € 8.152,20
Q&A
WE
BEDANKT VOOR JULLIE
                AANDACHT!


                                                       #Ehsaldmc

Coach: Tamara   Team: Paulien Coppens, Tess Nolf, Emily Olaerts, Max
   Gielen       Pirard, Seb Toye, Jozefien Verhaeghe

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E-mail marketing project Zazzle

  • 1. EMAIL MARKETING PROJECT #Ehsaldmc Coach: Tamara Team: Paulien Coppens, Tess Nolf, Emily Olaerts, Max Gielen Pirard, Seb Toye, Jozefien Verhaeghe
  • 2. Agenda  What is Zazzle.be?  Sign-up process  Listgrowing  Eindejaarscampagne  Budgettering  Q&A
  • 3. 1. WHAT IS ZAZZLE.BE?
  • 4. 1. What is Zazzle.be? Online retailer:  Users eigen ontwerp creëren via uploaden afbeeldingen  Kleding  Posters  Phone cases  …  2 targetgroups:  Buyers  Creators & Sellers  Eigen 'shop’ met creaties
  • 6. 2.1 Evaluatie sign-up process  Positief  Weinig invulvelden  What’s in it for me?
  • 7.
  • 8. 2.1 Evaluatie sign-up process  Positief  Weinig invulvelden  What’s in it for me?  Single opt-in  Welkom e-mail
  • 9.
  • 10. 2.1 Evaluatie sign-up process  Negatief  Visibiliteit van de ‘subscribebutton‘
  • 11.
  • 12. 2.1 Evaluatie sign-up process  Negatief  Visibiliteit van de ‘subscribebutton‘  Geen dummy-mail  Social media integratie
  • 13.
  • 14. 2.1 Evaluatie sign-up process  Negatief  Visibiliteit van de ‘subscribebutton‘  Geen dummy-mail  Social media integratie  Mail errors
  • 15.
  • 16. 2.2 Recommendations  Mailbox adjusted  Subscribe button bovenaan  Taalkeuze verbeteren
  • 17.
  • 18. 2.2 Recommendations  Mailbox adjusted  Subscribe button Rechts bovenaan i.p.v. onderaan  Taalkeuze verbeteren  Creëren van persona's
  • 19.
  • 20. 2.2 Recommendations  Mailbox adjusted  Subscribe button Rechts bovenaan i.p.v. onderaan  Taalkeuze verbeteren  Creëren van persona's  Consequent  Improve welcome mail  Layout  Content
  • 21.
  • 22.
  • 23. 2.2 Recommendations  Mailbox adjusted  Subscribe button Rechts bovenaan i.p.v. onderaan  Taalkeuze verbeteren  Creëren van persona's  Consequent  Improve welcome mail  Layout  Content  Device readable  Dummy mail  Social media integration
  • 24.
  • 25. 2.3 Priority recommendations sign-up process Prioritiseren Kosten Opbrengsten Mailbox adjusted Device readable Subscribe button Subscribebutton Creëren van persona's Creëren van persona's Creëren van persona's Mailbox adjusted Social Media integration Consequent Improve welcome mail Device readable Improve welcome mail Subscribe button Consequent Device readable Dummy mail Dummy mail Dummy mail Social Media integration Mailbox adjusted Social Media integration Consequent Improve welcome mail
  • 26. 3. BEST WAYS TO GROW ZAZZLE’S LIST
  • 27. Way 1 Puntensysteem
  • 28. Way1 Puntensysteem  Vrienden overtuigen  Korting bij bereik van X punten
  • 29. Way 2 Pop-up
  • 30. Way 2 Pop-up  ‘Schrijf je nu in op de Zazzle nieuwsletter’  Goede verhouding kosten vs opbrengsten  300 – 350% meer inschrijvingen
  • 31. Way 2 Pop-up Pop-Upkosten Uurtarief grafisch designer € 75,00 Aantal werkuren € 4,00 Totale kosten design Pop-Up € 300,00
  • 32. Way 2 Pop-up Extra groeipercentage door Pop-Up 300 à 350% Extra aantal inschrijvingen 625 nieuwsbrief/week
  • 33. Way 3 Advocate packages
  • 34. Way 3 Advocate packages  Incentives geven aan influential bloggers  Storytelling  2 bloggers zelf Zazzle package samenstellen twv 100 EUR  High reach  http://www.myfashionblog. be/ 68.289 unique visitors per month  http://www.fashionata.be/ 70.000 unique visitors per month
  • 35. Way 3 Advocate packages Blogger kosten Kost cadeau blogger € 100,00 Aantal Bloggers 2 Totale kosten bloggers € 200,00
  • 36. Way 3 Advocate packages Aantal views Blogs/week 34745 Conversieratio 0,2% Extra inschrijvingen 70 nieuwsbrief/week
  • 38. 4.1 Campagneplan  Start campagne: 1 november  Einde campagne: 15 januari  De campagne bestaat uit 3 delen:  November: Early bird campagne  December: Zazzle your Christmas  Januari: Buy your wish
  • 39. Timeline week 1 week 2 week 3 week 4 week 5 week 6 week 7 week 8 week 9 week 10 week 11 Datum 4/nov/11 9/nov/11 15/nov/11 21/nov/11 28/nov/11 5/dec/11 12/dec/11 19/dec/11 26/dec/11 2/jan/12 9/jan/12 Prijs € 1.200 € 350 € 350 € 350 € 1.200 € 350 € 350 € 350 € 1.200 € 350 € 350 Tijd nodig 5 dagen 1 dag 1 dag 1 dag 5 dagen 1 dag 1 dag 1 dag 5 dagen 1 dag 1 dag Wie? database database database database database database database database database database database Zazzle Your Zazzle Your Zazzle Your Zazzle Your Buy Your Buy Your Buy Your Content Early bird Early bird Early bird Early bird Christmas Christmas Christmas Christmas wish Wish Wish
  • 40. Part 1 Early Bird Campaign
  • 41. Timeline week 1 week 2 week 3 week 4 Datum 4/nov/11 9/nov/11 15/nov/11 21/nov/11 Prijs € 1.200 € 350 € 350 € 350 Tijd nodig 5 dagen 1 dag 1 dag 1 dag Wie? database database database database Content Early bird Early bird Early bird Early bird
  • 42. Part 1 Early bird campagne  1 e-mail per week (4 e-mails in totaal)  1 actiecode/week  Eerste 100 personen die deze actiecode ingeven bij aankoop, krijgen10% korting  400 keer een korting van 10%  Subjectline: ‘Koop nu al je kerstcadeaus en krijg 10% korting!’ From: zazzle.be
  • 43.
  • 44. Part 2 Zazzle your X-mas
  • 45. Timeline week 5 week 6 week 7 week 8 Datum 28/nov/11 5/dec/11 12/dec/11 19/dec/11 Prijs € 1.200 € 350 € 350 € 350 Tijd nodig 5 dagen 1 dag 1 dag 1 dag Wie? database database database database Zazzle Your Zazzle Your Zazzle Your Zazzle Your Content Christmas Christmas Christmas Christmas
  • 46. Part 2: Zazzle your X-mas  Wedstrijd  1 mail/week (4 e-mails in  Foto van jezelf met een totaal) Zazzle product  Subjectline: ‘Zazzle your x-  Posten op facebookpagina mas en maak kans om 50%  Zazzle selecteert elke week 3 korting!’ From: zazzle.be beste foto’s  Facebook: mogelijk je foto  Winnaars: te delen met vrienden  Bekend gemaakt via nieuwsbrief  "I just zazzled my X-mas“  Brand awareness  Korting 50%
  • 47.
  • 48. Part 3 Buy Your Wish
  • 49. Timeline week 9 week 10 week 11 Datum 26/dec/11 2/jan/12 9/jan/12 Prijs € 1.200 € 350 € 350 Tijd nodig 5 dagen 1 dag 1 dag Wie? database database database Content Buy Your Wish Buy Your Wish Buy Your Wish
  • 50. Part 3: Buy Your Wish  Aanzet om ook na Kerst en Nieuw nog een cadeau te kopen  Niet tevreden, een cadeau vergeten?  populairste Kerstcadeaus  1mail/week (3 mails in totaal)  Subjectline: ‘Teleurstellende cadeaus gekregen? Koop iets voor jezelf op Zazzle!’ From: zazzle.be
  • 51.
  • 53. 5.1 Budget overzicht Kosten Opbrengsten  Totale kosten email design € 6.400,00  Totale kosten verzenden emails € 3.235,72  Totale Omzet:  Totale kost kortingen campagnes € 55.648,31 € 788,99  Totale kost algemeen campagnes  Totale winst verkoop (35% WM): € 600,00 € 19.476,91  Totale kosten design Pop-Up € 300,00 € 11.324,71
  • 54. 5.2 Conclusie budget  TOTALE WINST NA VERKOOP € 19.476,91  TOTALE KOSTEN € 11.324,71  TOTALE WINST EMAILCAMPAGNE € 8.152,20
  • 55.
  • 56. Q&A
  • 57. WE
  • 58. BEDANKT VOOR JULLIE AANDACHT! #Ehsaldmc Coach: Tamara Team: Paulien Coppens, Tess Nolf, Emily Olaerts, Max Gielen Pirard, Seb Toye, Jozefien Verhaeghe