This document discusses challenges utilities face with smart meter data management and opportunities for eMeter applications. It outlines the complex data flows between different market participants like distribution, retail, and metering. Effective management of smart meter data is critical as utilities must process high volumes of meter readings and events daily while addressing issues like missing data and failures. The document also notes the need to leverage smart meter data and technology already deployed to increase competitiveness and extract more value through applications.

1. Case Study CenterPoint Analytics

2. Integration with EnergyIP
Smart Car
Outage Management
Wind
Demand Response
Residentia Customer
l Metering Information Systems
Sub Metering Workforce Management
Data Warehouse
Appliance
Slide 1 Copyright © 2012 eMeter, A Siemens Business. All rights reserved.

3. eMeter Platform Adapters
A visualization of the eMeter platform outlining adapters. This graphic
is to be used for selling the eMeter Platform to med level prospects.
AMI Adapters Integration Services
Different adapters can Web Service Adapters
be added or subtracted Different adapters can
• Manual Adapter be added or subtracted
• MV90 Adapter • JMS Messaging
• PLC Adapter • Web Services
• Mesh RF Adapter • SAP MDUS Adapter
• RF Adapter • File Based Data Exchange
Slide 2 Copyright © 2012 eMeter, A Siemens Business. All rights reserved.

4. The Perils of a M2C MDM
• Meter to cash • Connect/disconnect
• Meter provisioning • Demand response event
• Meter activation • Outage alarm
• Meter error • PHEV charging control
WMS ERP
CIS OMS
AMI
M2C Web
Heade Billing
MDM Portal
nd
Notifi-
cation
Bit DRM
Syste
buck m
et
EVMS
3

5. AMI Technology Lock-in
Then add a new AMI system…
WMS ERP
AMI
Heade CIS OMS
nd
AMI
M2C Web
Heade Billing
MDM Portal
nd
Notifi-
cation
Bit DRM
Syste
buck m
et
EVMS
4

6. Architecture for smart grid transaction management
Separate sources and uses of data
Market
Complete data and event management
Reliable transaction handling
WMS
Apps
ERP
Sys Admin
CIS
Message Bus
AMI OMS
Adapter
AMI
Headend
Billing
AMI
Adapter
AMI Web
Headend Portal
IT
Systems DRM
Adapter
Notifi-
cation
Syste
m
System of EVMS
Record
5

7. High Level Overview for German Utility Market
3 different market actors, 1 read/year/meter in the past, new 15 min reads
Distribution Retail
Generation and Transmission are not
shown for simplification
MSB/MDL
MSB = Metering Operator

8. New Landscape for German Utility Market
- Regulator introduces smart metering and competition and enables change
Distribution Retail
Retail
Retail
Retail
Consumer
MSB/MDL
MSB
MSB
96+ Meter reads a day/meter
AMI Infrastructure

9. German Pilot Phase
- Typically driven by metering department
- Initial focus of pilot was meter to cash
Retail
- Creates more questions than answers on
business, processes, architecture and best
practices:
- Where do I want to go from here
- How do I enable value add services to be competitive
- How do I differentiate myself in the changing market
- Can I serve my customers better
- How can I reach maximum flexibility
- Has this be done somewhere
- What will the market look like in 5 years
- Can the Pilot Scale?
- How much can/should I invest in growing
the pilot
- Is my IT landscape ready for the future
- How to support various metering data
- What kind of data I need
- End2End Architecture
AMI Infrastructure

10. Architecture between Market Participants and
Comm.
IT Systems
IT Systems
Transmission Generation
Distribution Retail
Market
GW
Market Market
MDM System MDM System
GW GW
Market
GW
IT Systems
MDM System
AMI Infrastructure

11. Smart Meter Data Challenges
• Managing the business processes and the data:
– Meter Provisioning and Activation
– Data Collection
– Problem Detection and Resolution
– Data Synchronization
– Data Processing and Distribution
• By the numbers:
Every day the AMI operations team must support – per million meters
– >2,000 meter exchanges per day during deployment
– >1,000 customer moves per day (25% yearly turnover)
– 10,000 missing reads per day (99% daily read success)
– 20 meter failures per day (0.5% annual failure rate)
– 10,000 data changes per day
– >97,000,000 meter reads per day (15-minute interval data)
– Nearly 4,000,000 missing data intervals per day
• Not to mention HANs, grid sensors, EVs, etc.

12. Market Data Communication
Distribution:
Retailer
• Settlement with Retail
• Settlement with Distributor
• Inserted Electricity and
• Metering data registers for
Delivered Electricity
Billing
• Voltage Level
• TOU registers (unframed)
• Phase Quality
• Connect/disconnect
• Outage Reports/Events
• Location of Outages and
• Location of Outage and Events
Events
• Consumer change
Future:
• Decentralized Production Market Market • Future:
• Decentralized EV consumption GW
and storage
GW • Distributed Production
• Customer roaming data for
• Smart Grid measures and
EV usage
management Market
GW
MSB/MDL
• Metering Data • Retailer change
• Control Data • TOU Register changes
• Parameter Data • Meter change
• Voltage Data • Outage Reports and Events
• Phase Quality • Location of Outage and
• TOU Data Events
• Connect/Disconnect • Decentralized Production
Meter values
• other

13. Retail
architecture
Customer Market
Web CRM & Settlement Market
Market
Comm.
Comm.
Engageme Billing Services Comm.
nt
Demand
Response
Scheduling
Field Work
Energy Metering Services
Schedulin Asset Data
Data Device
g
Installatio
n
Outage
Archive Device
MDM SystemMgmt
Maint.
Load
Forecastin
Connect Demand Other
g
Disconnect Response Metering and
Other network
Customer
interfaces
Premise
Retail Devices
Service
Development
Market Regulated
Market
Comm. MSB/MSL
Comm. Metering

14. Distribution (DSO) architecture overview
Distribution
Planning
Settlement Market
Market
Market
Comm.
CIS System DSO Comm.
Load Forecasting Comm.
Services
System
Demand
Response System
GIS System
EMS System
Reporting System Metering
Voltage Data
Quality SCADA System
Reports
Outage
Phase Aggregation Outage Mgmt External
Mgmt
Reports System Retailers
Network Loss Connect Demand Work flow Mgmt
Reports Disconnect Response System External
Metering
Load Reports Outage Mgmt
MDM System
Network
Maintenance
Market
Market MSB/MSL
Comm.
Comm.

15. Metering (MSB/MDL) architecture overview
Order Admin
Purchase
Cloud
CIS System
Billing for
MDL/MSB
Market Services
Retail Market
Comm.
Comm.
MSB/MDL
Change Mgmt Market
Market
Market
Comm.
Comm.
Comm.
Work flow Mgmt Work Force Mgmt
Commercial Technical
Metering
Asset Data
Data
Order Admin Meter
Meter Read Installation
Deployment
Order Admin Archive Managemen
Meter Re- External
Disposition t
Certification Retailers
Order Admin MDM System
Printing Meter
Maintenance External
ZFA
Head End Distribution
(C/I) Meter
PKI Service
C/I Smart Dumb
Meters Meters Meters

16. eMeter applications opportunities
Customer
Operations
Grid
Operations AMI Market
Operations
AMI
Operations
Slide 15

17. Summary
“I do not want another explanation what the Smart Grid is but
how to manage all the technology I now have in my network”
Carsten Fosvang, SEAS-NVE Denmark
Smart Metering 2.0:
• Manage the data and and operation efficiently
• Extract the value from the Data Tsunami
• Increase competitive edge
Slide 16 Copyright © 2012 eMeter, A Siemens Business. All rights reserved.