1. MILLENNIUM LIBRARY SYSTEM Return on Investment (ROI) University of Pretoria Scenario Presented by Soekie Swanepoel & Anette Lessing GAELIC Show ‘n Tell, National Library, Pretoria, 9 September 2010

2. VISION/MISSION CLIENTS Interfaces MILLENNIUM Applications MILLENNIUM - RETURN ON INVESTMENT (ROI) Agenda Introduction ROI measurement @Relevant UP Library strategies @Fitness for purpose Millennium Functions Millennium interoperability Gains from investment Conclusion Questions

3. MILLENNIUM RETURN ON INVESTMENT Introduction A performance measure used to evaluate the efficiency of an investment Standard formula: Look at Millennium @ UP Library strategies Fitness for purpose ROI calculations can be easily manipulated to suit the user’s purposes, and the result can be expressed in many different ways http://www.investopedia.com/terms/r/returnoninvestment.asp

4. MILLENNIUM RETURN ON INVESTMENT Measurement: @Relevant UP Library strategies Enable Research Learning & teaching excellence E-Strategy Access to information

7. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: Procurement/Finances Procurement Budget control Basic Modules E-resources Physical material Serials Acquisitions & Finances (E)-Ordering (E)-Receiving Circulation (E)-Claims Vendor database Vendor performance stats

8. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: Subscription management Serials mangement (E)-Orders (E)-Checkin (E)-Claiming (E)-Journals (E)-Invoicing Routing Subscriptions control Basic Modules Acquisitions & Finances Serials Circulation

9. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: Bibliographic Services Bibliographic control MARC21 OCLC holdings LC Subject headings TOC Authority control MARC data downloads AACR2 Interoperability with OCLC URL LINKS to full text Basic Modules Acquisitions & Finances Cataloguing Serials Circulation

10. MILLENNIUM SERVER DB Administration & Management MILLENNIUM RETURN ON INVESTMENT Library function: E-resources management Web Access Management Control access to e-resources E-Journals E-databases E-Books E-Course Reserves E-Exams LicensingStatistics Copyright ClickUP (WebCT) Basic Modules Authentication Acquisitions & Finances Cataloguing Serials Circulation

12. E-Research

13. E-Teaching & Learning

14. Infrastructure for virtual library

15. My Millennium functionalitiesWebPAC Web Public Access

16. MILLENNIUM DB Administration & Management MILLENNIUM RETURN ON INVESTMENT MILLENNIUM Interoperability: Interfaces Acquisitions E-Exams Data exchange E-Course Reserves UP Mainframe Patron data downloads Blacklists Management info E-Access Management Budget Control OCLC & Sabinet Worldcat holdings MARC record down/UPloads WEB2 Patron database HTTP FTP SSH Z39.50 EDI XML METADATA MARC Serials management Cataloguing Protocols firewals ports ASSET CONTROL (Loans, notices…) Image Server Images on External server Vendor Interfaces EDI orders/invoicing/reports E-Checkin MARC record downloads PRIMO Portal (ExLibris) SFX Link Resolver, MetaLib Search Engine E-Journals/Databases Gateway WAM Authentication WebPAC

17. MILLENNIUM RETURN ON INVESTMENT Gains from investment: Library operational functions Interfaces Library Admin Provides infrastructure for most library functions Provides infrastructure for end user access Provides management/strategic information Management Info Library Prof Tasks Public access millennium

19. Task allocation

20. Performance

21. Collection management

22. Vendor management

23. Vendor performance

24. Budget allocationManagement Information millennium millennium

25. MILLENNIUM RETURN ON INVESTMENT Gains from investment: Library mission; e-services E-articles E-course reserves Usage Statistics - 2009 E-articles downloads 2 316 077 Online book downloads 616 735 E-exam & E-course reserve retrievals 268 619 E-exams E-journals E-books Millennium provides gateway to access e-resources millennium

26. VISION/MISSION Interfaces MILLENNIUM Applications CLIENTS MILLENNIUM RETURN ON INVESTMENT XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX In conclusion Gains from investment Provide infrastructure to perform library administrative and professional tasks Provide infrastructure to provide information in support of teaching and learning Create an e-information environment for our clients Provide infrastructure to support research by creating gateways to global information for researchers MILLENNIUM facilitates Access to information in support of research, study and teaching

27. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX MILLENNIUM RETURN ON INVESTMENT Questions Thank you UP strategic thrust - Excellence in support functions