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Social Media 2013:
Diving in (or Staying Afloat) Without Sinking

               Mobile Marketing
               Life Science Alley
                  March 2013
What is Mobile Technology?
Growth of Mobile Technology
       Number of Mobile Users Worldwide 2010 - 2020




UMTS Forum 2010
Growth of Mobile Technology
              % of Mobile Owners Using Smartphone
                        in U.S. 2010 - 2016

              190 Million Cell Phones in 2010
              198 Million Cell Phones in 2011
              207 Million Cell Phones in 2012




eMarketer
Growth of Mobile Technology
        % of Web Traffic Coming From Mobile Devices




Walker Sands
How We Use Mobile Technology
Mobile Behavior
HowRelated to searching for health information
               Consumers Use Mobile
                              •2010 - 17% use cell phone to
                               look for health information
                               2012 – has grown to 31%

                              • 52% use smartphones to
                               access health information

                              • 19% of smartphone users
                                have at least 1 health app


Pew Internet Research 2012
Growth of Mobile Among Doctors
           • 81% own a smartphone
           • 73% search the Web
           • 59% visit websites
           • 55% use apps
           • 45% collect data at
            patient’s beds
           • 27% use camera to
             capture patient data
           • 25% integrate data with
             patient’s EHR
Manhattan Research and Publicis Healthware International and
Clinical Innovation & Technology, December 3, 2012
What is Mobile Marketing?

        Mobile
        Web
                  Mobile
                  Search
      Mobile
      Ads
                 Mobile
                 Apps
Mobile Web
      • Over 40% of mobile users
        report negative to neutral
        experience
     • Design for mobile
       interactions
     • Optimize for speed
     • Make content easy to find
Mobile Web
Mobile Search
      • Mobile searches
        quadrupled in 2012
      • 1 in 7 searches
        are mobile
      • 9 out 10 mobile
        searches lead to action
Mobile Search- Optimize
           • Small size for search results
           • Target keywords for
             mobile visitors, relevant
             page titles, accurate
             page descriptions
           • Outbound links to
             relevant information
           • Calls to action unique
             to mobile user
           • Follow valid HTML coding
Mobile Search - Analytics
             • Understand how mobile
                drives business for you
             • Measure, track
               mobile sites, apps, ads
             • Many mobile browsers
               available based on
               mobile device
Mobile Advertising
         • Short Message Service
           (SMS)/ texting
         • Mobile website
           banners
         • QR Codes

         • Mobile email
Mobile Apps
      • Mobile users prefer
       browsers to apps for
       searching
      • Not for every
       business
       • Large investment
       • Apps offering no value
        don’t get downloaded
Why Go Mobile?
• The world isn’t moving to mobile.
  It’s already there.
• Your audiences—doctors and patients—use it.
• Social media and mobile are intertwined.
• Mobile marketing is simple and inexpensive
• Instant result
• Open rate of mobile marketing the highest
  of all forms of marketing
• This is just the beginning
The future holds…
     Multi-touch
   Image recognition
     Geo-location
     3-D displays
     Voice to text
      and more
Social Media 2013:
Diving in (or Staying Afloat) Without Sinking

              Questions?

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Mobile Marketing - Life Science Alley Presenation - March 2013

  • 1. Social Media 2013: Diving in (or Staying Afloat) Without Sinking Mobile Marketing Life Science Alley March 2013
  • 2. What is Mobile Technology?
  • 3. Growth of Mobile Technology Number of Mobile Users Worldwide 2010 - 2020 UMTS Forum 2010
  • 4. Growth of Mobile Technology % of Mobile Owners Using Smartphone in U.S. 2010 - 2016 190 Million Cell Phones in 2010 198 Million Cell Phones in 2011 207 Million Cell Phones in 2012 eMarketer
  • 5. Growth of Mobile Technology % of Web Traffic Coming From Mobile Devices Walker Sands
  • 6. How We Use Mobile Technology
  • 8. HowRelated to searching for health information Consumers Use Mobile •2010 - 17% use cell phone to look for health information 2012 – has grown to 31% • 52% use smartphones to access health information • 19% of smartphone users have at least 1 health app Pew Internet Research 2012
  • 9. Growth of Mobile Among Doctors • 81% own a smartphone • 73% search the Web • 59% visit websites • 55% use apps • 45% collect data at patient’s beds • 27% use camera to capture patient data • 25% integrate data with patient’s EHR Manhattan Research and Publicis Healthware International and Clinical Innovation & Technology, December 3, 2012
  • 10. What is Mobile Marketing? Mobile Web Mobile Search Mobile Ads Mobile Apps
  • 11. Mobile Web • Over 40% of mobile users report negative to neutral experience • Design for mobile interactions • Optimize for speed • Make content easy to find
  • 13. Mobile Search • Mobile searches quadrupled in 2012 • 1 in 7 searches are mobile • 9 out 10 mobile searches lead to action
  • 14. Mobile Search- Optimize • Small size for search results • Target keywords for mobile visitors, relevant page titles, accurate page descriptions • Outbound links to relevant information • Calls to action unique to mobile user • Follow valid HTML coding
  • 15. Mobile Search - Analytics • Understand how mobile drives business for you • Measure, track mobile sites, apps, ads • Many mobile browsers available based on mobile device
  • 16. Mobile Advertising • Short Message Service (SMS)/ texting • Mobile website banners • QR Codes • Mobile email
  • 17. Mobile Apps • Mobile users prefer browsers to apps for searching • Not for every business • Large investment • Apps offering no value don’t get downloaded
  • 18. Why Go Mobile? • The world isn’t moving to mobile. It’s already there. • Your audiences—doctors and patients—use it. • Social media and mobile are intertwined. • Mobile marketing is simple and inexpensive • Instant result • Open rate of mobile marketing the highest of all forms of marketing • This is just the beginning
  • 19. The future holds… Multi-touch Image recognition Geo-location 3-D displays Voice to text and more
  • 20. Social Media 2013: Diving in (or Staying Afloat) Without Sinking Questions?

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