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Creating Personas for an Intranet   -a case study from the SOS Children Villages Intranet project Software 2009 Eli Toftøy-Andersen User Experience Advisor, Steria AS
About SOS-Children Villages Eli Toftøy-Andersen, Steria AS SOS Kindergarden Assomada, Cape Verde.  Photo: SOS-barnebyer
The Intranet project Eli Toftøy-Andersen, Steria AS SOS Children Village Cebu, The Fillipines. Photo: SOS-barnebyer
Eli Toftøy-Andersen, Steria AS Only  50  employees.  Why create personas  at all?
Tools Eli Toftøy-Andersen, Steria AS
How the personas were created Eli Toftøy-Andersen, Steria AS
Personas 1: Karianne from Marketing Eli Toftøy-Andersen, Steria AS
Personas 2: Elfrid from  International Programmes Eli Toftøy-Andersen, Steria AS
Personas 3: Sebastian, Controller Eli Toftøy-Andersen, Steria AS
What worked ,[object Object],[object Object],[object Object],[object Object],[object Object],Eli Toftøy-Andersen, Steria AS
What to do better next time ,[object Object],[object Object],Eli Toftøy-Andersen, Steria AS
Simple method Eli Toftøy-Andersen, Steria AS Was this a waste of time?
Simple method Eli Toftøy-Andersen, Steria AS Was this too simple?
Eli Toftøy-Andersen, Steria AS Just Do it… SOS Children Village in Kaki, Uganda Photo: SOS Children Villages
Contact details ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Eli Toftøy-Andersen, Steria AS

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Case Presentation: Creating Personas for an Intranet project

Hinweis der Redaktion

  1. Opening: When I met my personas Why: Present a case from a Norwegian project where the use of personas has been done. What: How the personas where created How they turned out How they were used Personas 5 min om prosjektet 5 min om hvilke personas man laget 5 min om hvordan de fungerte. Minst en positiv og en negativ ting