At Elephant Insurance, they believe that cheap vehicle insurance should not mean that the customer is getting less for their money. Elephant Insurance believes that if a customer has an accident and files an auto insurance claim, then the customer will be treated fairly and the claim processed quickly. Our claims process is designed to be hassle-free so that you can get back to your normal activities as soon as possible.

1. Title
Elephant Insurance Services named Henrico Business of the Year 2011 Award Winner
Summary
At Elephant Insurance, they believe that cheap vehicle insurance should not mean that the customer is
getting less for their money. Elephant Insurance believes that if a customer has an accident and files an
auto insurance claim, then the customer will be treated fairly and the claim processed quickly. Our
claims process is designed to be hassle-free so that you can get back to your normal activities as soon as
possible.
Body
Elephant exists in a competitive insurance industry with well known companies. They take great pride in
their customer service department rivaling the answer and response rates of much larger, established
companies. They use each customer's unique information to price insurance that is specific to that
customer. This ensures that each customer gets insurance products that best suit their needs. Being a
direct-to-consumer business, they handle all transactions from Richmond, servicing several states at
once. Elephant takes on frugal planning in all aspects of business in order to keep their costs low and
passing the savings to their customers. The same is true for an auto insurance claim.
Elephant believes that by treating customers fairly the auto insurance claim can be processed quickly.
Elephant provides their customers with dedicated 24 hour 7 days a week claims service and a
nationwide network of approved repair shops that offer a lifetime guarantee on all repairs.
Accidents can happen anytime. An auto insurance claim can now be reported online using the Elephant
Insurance online claims system. Being in an accident is not fun for anyone, but at Elephant, we strive to
make the claims process easy and hassle free. We can have you back on the road in no time. Our claims
department works 24/7 for you. Once you report the auto insurance claim, we take care of the rest.
Elephant’s online claims system is quick, easy and secure.
More information is available at www.elephant.com.
Contact Details
Greg Minkler
Marketing Manager
Elephant Insurance
804.955.1700, ext. 2073
Greg.Minkler@elephant.com
About Elephant (Company)
Elephant, founded in early 2009, is a direct-to-consumer (online and phone) automobile insurance
company. Located in Richmond, VA, Elephant Insurance Services, LLC and Elephant Insurance Company
are wholly owned subsidiaries of Admiral Group, plc. Elephant believes people who like what they do,

2. do it better and encourages a climate of individual contributions, long-term commitment, and profitable
growth. More information is available at www.elephant.com.