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Academic Libraries: Themes in liaison responsibilities Elisabeth Leonard, UNC Chapel Hill
Overview ,[object Object],[object Object],[object Object],[object Object]
Overview: Type of institution Answered question:  736  32.9% 242  Private 67.4% 496 Public Percentage of responses Number  of responses Type of institution
Overview: Approximate full time student enrollment (FTE)   Percentage of responses Number of responses FTE Answered question:  732   49.5% 362 10,000 and over 20.5% 150 5,000 to 9,999 23.4% 171 1,500 to 4,999 7% 51 Fewer than 1,500
Overview: Carnegie classification 4% 27 Other 2% 12 Medical schools and medical centers  0.4% 3 Theological seminaries and other specialized faith-based institutions  8% 59 Associate's college  12% 91 Baccalaureate college I and II  30% 218 Master’s and Universities I & II 47% 343 Doctoral/Research I & II Percent Response Carnegie classification
W hat department do liaisons work in? Response % Response count (n) Department 2% 13 Reserves 24% 175 Other 58% 430 Reference/research services 3% 23 Interlibrary loan 19% 138 Collection development 3% 24 Circulation 7% 52 Cataloging/metadata services 10% 77 Administration 7% 55 Acquisitions
Which of these are part of your liaison responsibilities? 80 11% Other 277 37% Attending panels, conferences, meetings, etc. in user group area 65 9% Publishing in user group area (rather than librarianship) 550 74% Enables the library’s clientele to communicate their library needs and preferences to the library staff and governing body 608 82% Communicate the library’s collection policies, services, and needs to your user group 586 79% Subject-specific library instruction 702 94% Identify user needs, evaluate existing collections, remove extraneous materials, and locate resources that will enhance collections 557 75% Involve the library’s clientele in the assessment and satisfaction of collection needs Response count (n) Response percent Liaison Responsibilities
No real difference between public and private institutions 10.8% 10.9% 9.9% Other 37.2% 37.2% 37.2% Attending panels, conferences, meetings, etc. in user group area 8.7% 10.3% 5.0% Publishing in user group area (rather than librarianship) 73.9% 75.0% 71.9% Enables the library’s clientele to communicate their library needs and preferences to the library staff and governing body 81.7% 82.2% 80.6% Communicate the library’s collection policies, services, and needs to your user group 78.8% 78.8% 79.3% Subject-specific library instruction 94.4% 93.9% 95.5% Identify user needs, evaluate existing collections, remove extraneous materials, and locate resources that will enhance collections 74.9% 75.0% 75.2% Involve the library’s clientele in the assessment and satisfaction of collection needs Response Percent Response Percent Response Percent Liaison Responsibilities Total (n=744) Public  Universities (n=495) Private  Universities (n=242)
Instruction responsibilities Does it matter what library department you are in?
Every department is involved 85% 11 Reserves 89% 383 Reference/research services 70% 16 Interlibrary Loan 75% 104 Collection development 63% 15 Circulation 67% 35 Cataloging/metadata services 66% 50 Administration 56% 31 Acquisitions Percent n Department
[object Object]
How much time are people spending on liaison responsibilities? “ What percentage of your time involves liaison work?”
9 1% N/A 57 7% 61-100 44 6% 51-60 47 6% 41-50 80 11% 31-40 204 27% 21-30 189 25% 11-20 119 16% 0-10 Response count (n) Response percent Percentage of time
Does type of institution matter? Our expectation: research institutions would spend more time
Most time? Med schools! 6% 0% 0 5% 3% 6% 7% 51-60 7% 16% 0 2% 6% 5% 11% 61-100 6% 8% 0 2% 3% 6% 8% 41-50 11% 25% 0 3% 12% 10% 13% 31-40 27% 8% 33% 39% 26% 28% 26% 21-30 25% 17% 33% 31% 30% 28% 23% 11-20 16% 25% 33% 17% 19% 19% 13% 0-10 Mean   for survey (n=741) Medical schools and centers  (n=12) Theological seminaries (n=3) Assoc. college  (n=59) Baccalaureate  college I and II   (n=91) Master's colleges and univ. I and II  (n=218) Doctoral/ research I and II (n=342) % time spent
How about time spent by departmental area? Does that differ?
Acquisitions, Cataloging, Circulation, ILL, and Reserves  are above average 7% 6% 0 10% 8% 11% 4% 4% 2% 8% 61-100 6% 6% 8% 6% 0 11% 4% 6% 0 2% 51-60 6% 5% 0 8% 0 8% 0% 6% 4% 0 41-50 11% 9% 0 14% 4% 6% 4% 10% 7% 4% 31-40 27% 24% 15% 29% 22% 23% 21% 21% 29% 26% 21-30 25% 31% 39% 22% 39% 27% 38% 33% 21% 46% 11-20 16% 20% 39% 12% 26% 12% 29% 21% 30% 16% 0-10 Ave. for survey Other Reserves Ref/ research ILL Coll. Dev. Circ . Catalog Admin . Acquis. % time spent
But, it isn’t easy to know for sure ,[object Object]
Not all our questions were about defining liaison work Does administration value your liaison work?
Administration values liaison work 39% n=289 43% n=321 12% n=92 4% n=32 1% n=7 Response % Response count Strongly Agree Agree Neutral Disagree Strongly Disagree
Administration values your liaison work, reported by  Carnegie Classification Agree Strongly 82% 69% 67 % 78 % 85% 81% 82 % Agree 12 % 33 % 0 % 19 % 10 % 14 % 12 % Neutral Dis a gree 5% 0 % 33 . 3 % 3% 6% 5 % 6% Disagree Strongly Total  for entire survey (n=741) Medical schools and centers  (n=12) Theological seminaries  (n=3) Associate's college  (n=59) Baccalaureate college I and II  (n=91) Master's colleges and univ. I and II  (n=217) Doctoral/research I and II  (n=341)
Do  faculty   value your liaison work?
Faculty value your liaison work 23% n=167 53% n=392 21% n=154 4% n=27 0.8% n=6 Response % Response count Strongly Agree Agree Neutral Disagree Strongly Disagree
Faculty value, reported by library department   54% 31% 16% Reserves 76% 13% 6% Reference 57% 35% 8% Interlibrary Loan 80% 18% 2% Collection development  37% 50% 12% Circulation 73% 25% 2% Cataloging 78% 22% 0 Administration 71% 25% 4% Acquisitions Strongly Agree Agree Neutral Disagree Strongly Disagree Department
Faculty apprecition, reported by discipline   74% 23% 3% Sciences 56% 22% 4% Social sciences 86% 10% 3% Medicine 80% 19% 3% Humanities 80% 28% 3% Engineering 69% 23% 2% Business 74% 16% 4% Arts Strongly Agree Agree Neutral Disagree Strongly Disagree Department
[object Object]
We also wanted to know:  What professional development opportunities would you like to see offered?
It ran the gamut… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
And our last survey question Is there anything else you’d like to tell us?
[object Object]
[object Object]
[object Object]
Wrapping it up for academics… ,[object Object],[object Object],[object Object]
Thank you!
Administration values your liaison work, reported by subject   84% 11% 13% Sciences 83% 11% 7% Social sciences 86% 10% 3% Medicine 85% 10% 6% Humanities 83% 14% 4% Engineering 81% 15% 3% Business 88% 8% 4% Arts Strongly Agree Agree Neutral Disagree Strongly Disagree Department

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Academic Libraries: Themes in liaison responsibilities

  • 1. Academic Libraries: Themes in liaison responsibilities Elisabeth Leonard, UNC Chapel Hill
  • 2.
  • 3. Overview: Type of institution Answered question:  736  32.9% 242  Private 67.4% 496 Public Percentage of responses Number of responses Type of institution
  • 4. Overview: Approximate full time student enrollment (FTE) Percentage of responses Number of responses FTE Answered question:  732  49.5% 362 10,000 and over 20.5% 150 5,000 to 9,999 23.4% 171 1,500 to 4,999 7% 51 Fewer than 1,500
  • 5. Overview: Carnegie classification 4% 27 Other 2% 12 Medical schools and medical centers 0.4% 3 Theological seminaries and other specialized faith-based institutions 8% 59 Associate's college 12% 91 Baccalaureate college I and II 30% 218 Master’s and Universities I & II 47% 343 Doctoral/Research I & II Percent Response Carnegie classification
  • 6. W hat department do liaisons work in? Response % Response count (n) Department 2% 13 Reserves 24% 175 Other 58% 430 Reference/research services 3% 23 Interlibrary loan 19% 138 Collection development 3% 24 Circulation 7% 52 Cataloging/metadata services 10% 77 Administration 7% 55 Acquisitions
  • 7. Which of these are part of your liaison responsibilities? 80 11% Other 277 37% Attending panels, conferences, meetings, etc. in user group area 65 9% Publishing in user group area (rather than librarianship) 550 74% Enables the library’s clientele to communicate their library needs and preferences to the library staff and governing body 608 82% Communicate the library’s collection policies, services, and needs to your user group 586 79% Subject-specific library instruction 702 94% Identify user needs, evaluate existing collections, remove extraneous materials, and locate resources that will enhance collections 557 75% Involve the library’s clientele in the assessment and satisfaction of collection needs Response count (n) Response percent Liaison Responsibilities
  • 8. No real difference between public and private institutions 10.8% 10.9% 9.9% Other 37.2% 37.2% 37.2% Attending panels, conferences, meetings, etc. in user group area 8.7% 10.3% 5.0% Publishing in user group area (rather than librarianship) 73.9% 75.0% 71.9% Enables the library’s clientele to communicate their library needs and preferences to the library staff and governing body 81.7% 82.2% 80.6% Communicate the library’s collection policies, services, and needs to your user group 78.8% 78.8% 79.3% Subject-specific library instruction 94.4% 93.9% 95.5% Identify user needs, evaluate existing collections, remove extraneous materials, and locate resources that will enhance collections 74.9% 75.0% 75.2% Involve the library’s clientele in the assessment and satisfaction of collection needs Response Percent Response Percent Response Percent Liaison Responsibilities Total (n=744) Public Universities (n=495) Private Universities (n=242)
  • 9. Instruction responsibilities Does it matter what library department you are in?
  • 10. Every department is involved 85% 11 Reserves 89% 383 Reference/research services 70% 16 Interlibrary Loan 75% 104 Collection development 63% 15 Circulation 67% 35 Cataloging/metadata services 66% 50 Administration 56% 31 Acquisitions Percent n Department
  • 11.
  • 12. How much time are people spending on liaison responsibilities? “ What percentage of your time involves liaison work?”
  • 13. 9 1% N/A 57 7% 61-100 44 6% 51-60 47 6% 41-50 80 11% 31-40 204 27% 21-30 189 25% 11-20 119 16% 0-10 Response count (n) Response percent Percentage of time
  • 14. Does type of institution matter? Our expectation: research institutions would spend more time
  • 15. Most time? Med schools! 6% 0% 0 5% 3% 6% 7% 51-60 7% 16% 0 2% 6% 5% 11% 61-100 6% 8% 0 2% 3% 6% 8% 41-50 11% 25% 0 3% 12% 10% 13% 31-40 27% 8% 33% 39% 26% 28% 26% 21-30 25% 17% 33% 31% 30% 28% 23% 11-20 16% 25% 33% 17% 19% 19% 13% 0-10 Mean for survey (n=741) Medical schools and centers (n=12) Theological seminaries (n=3) Assoc. college (n=59) Baccalaureate college I and II (n=91) Master's colleges and univ. I and II (n=218) Doctoral/ research I and II (n=342) % time spent
  • 16. How about time spent by departmental area? Does that differ?
  • 17. Acquisitions, Cataloging, Circulation, ILL, and Reserves are above average 7% 6% 0 10% 8% 11% 4% 4% 2% 8% 61-100 6% 6% 8% 6% 0 11% 4% 6% 0 2% 51-60 6% 5% 0 8% 0 8% 0% 6% 4% 0 41-50 11% 9% 0 14% 4% 6% 4% 10% 7% 4% 31-40 27% 24% 15% 29% 22% 23% 21% 21% 29% 26% 21-30 25% 31% 39% 22% 39% 27% 38% 33% 21% 46% 11-20 16% 20% 39% 12% 26% 12% 29% 21% 30% 16% 0-10 Ave. for survey Other Reserves Ref/ research ILL Coll. Dev. Circ . Catalog Admin . Acquis. % time spent
  • 18.
  • 19. Not all our questions were about defining liaison work Does administration value your liaison work?
  • 20. Administration values liaison work 39% n=289 43% n=321 12% n=92 4% n=32 1% n=7 Response % Response count Strongly Agree Agree Neutral Disagree Strongly Disagree
  • 21. Administration values your liaison work, reported by Carnegie Classification Agree Strongly 82% 69% 67 % 78 % 85% 81% 82 % Agree 12 % 33 % 0 % 19 % 10 % 14 % 12 % Neutral Dis a gree 5% 0 % 33 . 3 % 3% 6% 5 % 6% Disagree Strongly Total for entire survey (n=741) Medical schools and centers (n=12) Theological seminaries (n=3) Associate's college (n=59) Baccalaureate college I and II (n=91) Master's colleges and univ. I and II (n=217) Doctoral/research I and II (n=341)
  • 22. Do faculty value your liaison work?
  • 23. Faculty value your liaison work 23% n=167 53% n=392 21% n=154 4% n=27 0.8% n=6 Response % Response count Strongly Agree Agree Neutral Disagree Strongly Disagree
  • 24. Faculty value, reported by library department 54% 31% 16% Reserves 76% 13% 6% Reference 57% 35% 8% Interlibrary Loan 80% 18% 2% Collection development 37% 50% 12% Circulation 73% 25% 2% Cataloging 78% 22% 0 Administration 71% 25% 4% Acquisitions Strongly Agree Agree Neutral Disagree Strongly Disagree Department
  • 25. Faculty apprecition, reported by discipline 74% 23% 3% Sciences 56% 22% 4% Social sciences 86% 10% 3% Medicine 80% 19% 3% Humanities 80% 28% 3% Engineering 69% 23% 2% Business 74% 16% 4% Arts Strongly Agree Agree Neutral Disagree Strongly Disagree Department
  • 26.
  • 27. We also wanted to know: What professional development opportunities would you like to see offered?
  • 28.
  • 29. And our last survey question Is there anything else you’d like to tell us?
  • 30.
  • 31.
  • 32.
  • 33.
  • 35. Administration values your liaison work, reported by subject 84% 11% 13% Sciences 83% 11% 7% Social sciences 86% 10% 3% Medicine 85% 10% 6% Humanities 83% 14% 4% Engineering 81% 15% 3% Business 88% 8% 4% Arts Strongly Agree Agree Neutral Disagree Strongly Disagree Department