1. DIFFICULT DIALOGUES
ELEANOR DAVIES
INTERACTION SOUTH AMERICA 10
frog design / Royal College of Art
CURITIBA, BRAZIL > DECEMBER 2010

2. Oi!
DIFFICULT DIALOGUES
ELEANOR DAVIES
INTERACTION SOUTH AMERICA 10
frog design / Royal College of Art
CURITIBA, BRAZIL > DECEMBER 2010

3. I’M AT HOME IN YOUR HOME

4. & STARTING A CONVERSATION

5. (0,0,0)

6. MOTHER (MALAYSIA)

7. FATHER (WALES, UK)

8. = I’M A TRANSLATOR

9. (SELF-TRAINED)
= I’M A TRANSLATOR

10. (SELF-TRAINED)
= I’M A TRANSLATOR
(MONO-LINGUAL!)

11. I’M CURIOUS

12. (I’M JUST REALLY NOSEY)
I’M CURIOUS

13. INTERSECTION
SOCIE
Science Society

14. INSPIRATION
frog design SOCIE
Royal College
of Art

15. COMPLEX PROBLEMS
APPEAR AS BRICK WALLS

16. DESIGN THINKING
BREAKS DOWN PROBLEMS

17. DESIGN THINKING
MANAGEABLE STEPS

18. BALANCING DESIGN ETHOS

19. IMAGINE CHANGE
REALISE CHANGE

20. IMAGINE CHANGE
REALISE CHANGE
OPPORTUNITY
RESPONSIBILITY

21. BREAKING THE ICE
QUEBRAR O GELO

22. ELEANOR DAVIES:
DESIGN RESEARCHER
ASKING QUESTIONS

23. ELEANOR DAVIES:
DESIGN RESEARCHER
WHO?
WHEN?
WHAT?
HOW?
WHERE?

24. ELEANOR DAVIES:
DESIGN RESEARCHER
WHO?
WHEN?
WHAT?
WHY?
HOW?
WHERE?

25. ELEANOR DAVIES:
DEMOGRAPHIC
MY OWN TARGET MARKETS

26. ELEANOR DAVIES:
DEMOGRAPHIC
YOUNG
YOUNG
WOMAN
BRITISH
ATHEIST
CHINESE RELATIONSHIP

27. ELEANOR DAVIES:
DEMOGRAPHIC
AGE
GENDER
NATIONALITY
RELIGION
RACE SEX

28. ELEANOR DAVIES:
DEMOGRAPHIC
AGE
GENDER
NATIONALITY
TABOOS
RELIGION
RACE SEX

29. PLAYING IT SAFE

30. TABOOS:
DESIGN BARRIERS
UNABLE TO ASK QUESTIONS

31. TABOOS:
DESIGN BARRIERS
UNABLE TO FIND ANSWERS

32. TABOOS:
DESIGN BARRIERS
UNOPEN CONVERSATIONS

33. HUMAN CENTERED:
BEYOND ERGONOMICS

34. HUMAN CENTERED:
BEYOND USABILITY

35. HUMAN CENTERED:
ITS ABOUT LIVABILITY
BASIC HUMAN NEEDS

36. POLITICALLY CORRECT DESIGN:
FAMILIAR.
COMFORTABLE.
KNOWN.
INTERNATIONAL DESIGN

37. ASPECTS OF LIFE REMAIN:
UNFAMILIAR.
UNCOMFORTABLE.
UNKNOWN.

38. SUBJECTS:
THE USUAL SUSPECTS

39. SUBJECTS:
MISSED OPPORTUNITY

40. TARGET MARKETS

41. “People aged 65
and over now
comprise a greater
share of the world's
population than
ever before.”
Source: Population Matters

42. “In the US, nearly
34 percent of
adults are obese,
more than double
the percentage 30
years ago.”
Source: NY Times

43. “Africa's urban
population is
projected to more
than double by
2030.”
Source: UN-Habitat

44. “Women, Not Men,
Are Primary
Electronics
Consumers .”
Source: Gizmag.com

45. “One-person
homes are already
the fastest-growing
domestic
arrangement.”
Source: Sydney Morning Herald

46. THE DIALOGUES
“DISCUSSING DEATH...”
“TALKING TRAUMA...”
“CLIMATE CHAT...”
“UNDERCOVER...”
“TABOO TOPICS...”
“CLASS DIVIDE...”

47. “DISCUSSING DEATH...”

48. DESIGNING RITUAL OBJECTS

49. IN A CONSUMER CULTURE

50. WHAT COULD YOU NEVER DISCARD?
IN A CONSUMER CULTURE

51. “Its from my father. He’s gone now and even
though its broken I could never throw it away.”

52. “Since Jack passed away, I’ve kept his ashes
in my handbag. So he’s always with me.”

53. “When I catch a glance of it, I remember its him.
On my finger. And I feel close to him.”

54. UNIQUE OBJECTS GENERATED FROM DNA
“Wow. Its got your curves.”

55. “TALKING TRAUMA...”

56. NOT THE TIME/PLACE FOR QUESTIONS
ER WAITING ROOM EXPERIENCE

57. “It was awful. I think I blocked most of it out
as I don’t like to talk about it.”

58. “No one told us anything for hours. All we knew
was she’d been in a motorcycle accident.”

59. “I was in a daze, in shock. I can’t remember
much about the whole thing. I don’t want to.”

60. POST-EXPERIENCE MAPPING

61. “This room was awful, just a white wall.
You just sat staring, thinking the worst. ”

62. “You could see the nurses here so you
knew they hadn’t forgotten about you.”

63. “All it needed was a bit of colour,
to cheer it up - keep you optimistic.”

64. “I think something moving would help.
Like the goldfish bowl. To calm you down.”

65. “CLIMATE CHAT...”

66. CARBON MONITORING SITE

67. CLIMATE CHANGE: A CONTESTED SUBJECT
“We don’t know what to believe really -
it just seems like a lot of extra work.”

68. “It’s a personal choice, that shouldn’t be
imposed on us through our work.”

69. “It’s not really in our remit. Its the
engineers job to work this stu out.”

70. PROTOTYPE TESTING

71. “I guess its a bit daunting, all these targets.
When you don’t know where to start.”

72. “Once you get into it, it seems to make sense.
And its all connected through the design.”

73. “When you make it visible, you can stop
debating the issues and see the facts.”

74. “UNDERCOVER...”

75. MEDIA DOWNLOADS IN INDIA

76. OVERCOMING ILLITERACY & LANGUAGE
VISUAL INTERVIEW GUIDE

77. “I hear a song, and ask the Music Man what it is.
Then he gets it for me. From the computer.”

78. “You can find most of the music from the internet.
Some cafes you can go to - they get it for you.”

79. THE TRAIL

80. THE TRAIL

81. “Its near here, but di cult to find. The police
are checking security because of terrorism.”

82. UNCOVERING ILLEGAL ACTIVITY
THE TRAIL

83. THE TRAIL

84. “You know you’ve found it
when you see the cables.”

86. GAINING TRUST AS AN OUTSIDER

90. “TABOO TOPICS...”

91. TOILET PAPER EXPERIENCE

92. “We’ve lived together for 30 years
and I never knew that about her!”

93. “Its just an embarrassing subject.
You don’t talk to anyone about it.”

94. “It would be good to get some advice
sometimes. Especially as you get older.”

95. “I’ve never told anyone, but recently I’ve had
to carry a spare pair of pants. Just in case.”

96. “At the end of the day, everybody does it. Its a
natural part of life.”

97. “CLASS DIVIDE...”

98. MEXICO (CEDIM) : SOCIAL
INNOVATION WORKSHOP

99. CASE STUDY: EDNICA (NGO)

100. EDUCATION CENTRES

101. STREET REALITY

102. POP-UP STREET SCHOOLS

103. POP-UP STREET SCHOOLS

105. “How can we design for a di erent class?”

106. Economy
Society Environment
A MEXICAN DISCUSSION

107. Economy
Society Environment
“The environment is important.
We need water here in Mexico.”

108. Economy
Society Environment
“But you need a good society to
care about the environment.”

109. Economy
Society Environment
“But in Mexico, you can do
nothing without money.”

110. Economy
Society Environment
“We can be selfish - lock the door and
not think about who’s on the other side.”

111. Economy
Society Environment
“Education is the key!”

112. WE DON’T LOOK TO MEXICO FOR
SUCCESS. WE LOOK ABROAD.

113. CREATING IDEAS FOR BUSINESS
MODELS TO SUSTAIN EDNICA
CONTEXT:
TEACHING SOCIAL INNOVATION
CEDIM DESIGN & INNOVATION CENTRE
MONTERREY, MEXICO

114. REHABILITATION SERVICES

116. EDUCATIONAL COMICS

118. EMERGING RESPONSIBLY

119. STARTING THE CONVERSATION

120. PEOPLE & PESOS
CONNECTING WORLDS

121. PEOPLE & PESOS
CONNECTING WORLDS

122. PEOPLE & PESOS
peopleandpesos.com

123. WHAT’S YOUR DIALOGUE?

124. CONTEXT: FAVELA>BRAZIL

125. WHERE DO YOU GO TO SCHOOL?

126. HOW DO YOU FIND YOUR PHONE LINE?

127. HOW DO YOU GET YOUR WATER?

128. WHO COLLECTS YOUR WASTE?

129. WHO DELIVERS YOUR POST?

130. HOW DO YOU LIVE?

131. HOW DO YOU LIVE?

132. HOW DO YOU LIVE?

133. HOW DO YOU LIVE?
WHAT’S YOUR DIALOGUE?

134. BREAKING THE ICE

135. 1. USE YOURSELF:
HUMILITY

136. 2. USE YOURSELF:
HUMOUR

137. 3. USE YOURSELF:
HOME STAY

138. 4. USE YOURSELF:
RELATED STORIES

139. 5. USE YOURSELF:
YOU ARE A USER

140. NOW:
START A CONVERSATION

141. NOW:
START A CONVERSATION
OBRIGADA

142. NOW:
START A CONVERSATION
OBRIGADA
eleanordavies.wordpress.com
peopleandpesos.com

143. NOW:
START A CONVERSATION
OBRIGADA
eleanordavies.wordpress.com
peopleandpesos.com