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DnB NOR dataforeningen okt 2010
- 1. Arkitektur fra A til Å Rolf Nergaard Lead Business Architect Enterprise Architecture Fra A til Å Den norske Dataforening SINTEF, 13/10-2010
- 2. 2 Outline Business Foundation for Execution Enterprise Architecture Business Drivers Business Process Management (BPM) Service Oriented Architecture Solution Architecture Solution Architecture Solution Architecture Solution Architecture ArchitectureGovernance • Infrastructure • Application portfolio • Service Portfolio • Process support • Process automation • Integration • Reference models • Patterns • Guidelines • Reference models • Architecture Mechanisms • Guidelines • SOA Principles • SOA Governance • Tool support • Reference Models • Process Framework • Tool support • Guidelines • Process Principles • Best Practices • Service Models • Service Registry • Service Repository • Business Strategy • IT Strategy • Rules & Legislations •Organisation •Compliance •Processes •Responsibility •Tools •Policies&Principles •Measurement •Leadership •¨Investment • Customer Satisfaction • Cost • Time to Market • Flexibility • Process Improvement • Common Processes • Cross Sales • Multi Channel
- 3. 3 Norway's leading financial services group • Total combined assets > 2 100 billion NOK • More than 2.3 million retail customers • Norway's largest Internet banks, dnbnor.no and postbanken.no, with more than 1.5 million users • More than 200 000 corporate customers • Norway's most extensive distribution network for financial services • Norway's largest life and pension insurance company with around 1 000 000 customers • Norway's largest asset management operation with more than 600 000 mutual fund customers in Norway and 283 institutional clients in Norway and Sweden • Norway's largest capital markets operation • Norway's leading real estate broker • More than 14 000 full-time positions (incl. DnB NORD)
- 4. 4 ….and the most international • Partner for Norwegian companies abroad and for large international companies in Norway • International network of 13 branches and representative offices • Private banking in Luxembourg • Operations in Poland and the Baltic states through DnB NORD • Presence in North-East Russia through DnB NOR Monchebank • Norway's leading foreign exchange bank • One of the world's foremost shipping banks • A major international player in the energy sector
- 5. 5 A History of Mergers & Acquisitions Merger 1990 Acquisition 1996 Merger 1999 Acquisition 2002 Acquisition 2003 Acquisition 1992 Merger 1990 Merger 2003 Gjensidige NOR ASA DnCDnC Bergen BankBergen Bank Four large savings banks Four large savings banks Sparebanken ABC Sparebanken ABC DnB Forenede Forsikring Forenede Forsikring VitalVital DnBDnB Postbanken DnB Skandia AMSkandia AM DnB Gjensidige Liv Gjensidige Liv Nordlands- banken Nordlands- banken DnB Sparebanken NOR Sparebanken NOR DnB Gjensidige NOR Sparebanken NOR Den norske Hypotekforening Gjensidige Bank / Elcon Finans Gjensidige NOR Sparebank Sparebanken Oslo/Akershus Sparebanken Oslo/Akershus FellesbankenFellesbanken Merger 1985 Real KredittRealkreditt Acquisition 1992 Gjensidige NOR Spareforsikring Gjensidige NOR Spareforsikring Acquisition 1992 Merger 2002 Acquisition 1993 Acquisition 1999 De- mutualisation De- mutualisation Aquisition 2005 Aquisition 2005
- 6. 6 Technology is an increasingly important competitiveness driver Mobile Services Collaboration & Mobility CRM & Business Intelligence Sourcing Architecture Standardized Processes
- 7. 7 DnB NOR’s expectations for Enterprise Architecture • See the various IT initiatives in context. • Ability to translate business strategies in into optimal IT solutions. • Help deal with frequently changing customer and business requirements. • Expectation of faster completion of analysis since individual projects can utilize already-available data.
- 8. 8 Definition BPM 15.10.2010 BPM is a management practice that provides for governance of a business's process environment toward the goal of improving agility and operational performance. BPM is a structured approach employing methods, policies, metrics, management practices and software tools to manage and continuously optimize an organization's activities and processes -- Gartner
- 9. 9 Five Level Model (FiLM) Naci Akkøk, Oracle
- 11. 11 SOA BPM Reference Architecture ESB Process Automation and Service OrchestrationService Repository Metadata Repository Business Activity Monitoring (BAM)Business Rules ManagementBusiness Process Modeling & Analysis
- 12. 12 DnB NOR Process Framework
- 13. 13 Silos
- 14. 14 Autonomous Services Composite Services Autonomous Services Composite Smart Clients
- 15. 15 Core SO Patterns • Sharing and re-use of assets • Shared representations of core entities and types • Consolidate functionality and data • Conformance to standards • Separation of concerns between system aspects (especially those with different lifecycles) 15.10.2010 When I look at a slab of marble I see the statue that is inside. I just remove the part that isn’t the statue! -– Michelangelo
- 16. 16 Five Level Model (FiLM) Naci Akkøk, Oracle VitalSOAModel
- 17. 17 Implementations Vital Services Consumers Process Services Infrastructure Services Vital Service Model Business Services Service Domain Service Domain Service Domain Service Domain Service Domain Process Domain Process Domain Process Domain Process Domain Process Domain Implementation Services Channels Channel 1 Service Domain Service Domain Service Domain Service Domain Service Domain Channel 2 Channel 3 Mainframe System Third Party System External System External Consumers
- 18. 18 Konsumenter Prosesstjenester Infrastruktur- tjenester Vital SOA ESBOrchestration Transformation Management Routing Transport Security Forretningstjenester Pensjon Personal- forsikring Tilbud Helse Utbetaling Regnskap Faktura Handel Kunde Ansatt Ytelsespensjon Innskuddspensjon Oppgjør Publisering Rapport & Analyse Arkiv Komunikasjon Arbeidsflyt Management Security Identity Kunde- service Økonomi Oppgjør Produkt- forvaltning Salg Implementasjonstjenester GIWS Services KDBV Services PLIS Services Portaler Person Bedrift Distributør Saksbehandler- klient Eksterne Konsumenter Version 3.12 Date: 28.05.2008 ITM Services Bluegarden Services
- 19. 19 Konsumenter Prosesstjenester Infrastruktur- tjenester Composite Applications ESBOrchestration Transformation Management Routing Transport Security Forretningstjenester Pensjon Personal- forsikring Tilbud Helse Utbetaling Regnskap Faktura Handel Kunde Ansatt Ytelsespensjon Innskuddspensjon Oppgjør Publisering Rapport & Analyse Arkiv Komunikasjon Arbeidsflyt Management Security Identity Kunde- service Økonomi Oppgjør Produkt- forvaltning Salg Implementasjonstjenester GIWS Services KDBV Services PLIS Services Portaler Person Bedrift Distributør Saksbehandler- klient Eksterne Konsumenter Version 3.12 Date: 28.05.2008 ITM Services Bluegarden Services Innskuddspensjon (ViPS) Personalforsikring Bedriftsportal Personportal Beregning Kundebetjening
- 20. 20 Federated SOA 15.10.2010 QoS (sikkerhet, styring og overvåking, infrastruktur Integrasjonsarkitektur Kanal 1 Kanal 3Kanal 2 Tjeneste katalog Meta-data Tjenesteunivers Dataintegrasjon Grønt = eksternt system Gult = system med masterdata Oransje = fags ystem Lilla = datavarehus Referansemodell Tjenestemodell Blått = produktsystem Basistjenester Produkt System DatavarehusFagsystem Masterdata System Eksterne Systemer CRUD ListValider Data- caching Sammensatte tjenester Kanaltjenester B2B-tjenester mot eksterne Arbeidsflyt / BPM ETL/EDA/EII/API Differensiere Forenkle Tilby Konsumere … Jobbstyring Overvåking Grått = Kanaltjeneste Rødt = Basis tjeneste Mørk blått = Prosesstjeneste Brunt = Sammensatt Tjeneste QoS (sikkerhet, styring og overvåking, infrastruktur Integrasjonsarkitektur Kanal 1 Kanal 3Kanal 2 Tjeneste katalog Meta-data Tjenesteunivers Dataintegrasjon Grønt = eksternt system Gult = system med masterdata Oransje = fagsystem Lilla = datavarehus Referansemodell Tjenestemodell Blått = produktsystem Basistjenester Produkt System DatavarehusFagsystem Masterdata System Eksterne Systemer CRUD ListValider Data- caching Sammensatte tjenester Kanaltjenester B2B-tjenester mot eksterne Arbeidsflyt / BPM ETL/EDA/EII/API Differensiere Forenkle Tilby Konsumere … Jobbstyring Overvåking Grått = Kanaltjeneste Rødt = Basistjeneste Mørk blått = Prosesstjeneste Brunt = Sammensatt Tjeneste QoS (sikkerhet, styring og overvåking, infrastruktur Integrasjonsarkitektur Kanal 1 Kanal 3Kanal 2 Tjeneste katalog Meta-data Tjenesteunivers Dataintegrasjon Grønt = eksternt system Gult = system med masterdata Oransje = fags ystem Lilla = datavarehus Referansemodell Tjenestemodell Blått = produktsystem Basistjenester Produkt System DatavarehusFagsystem Masterdata System Eksterne Systemer CRUD ListValider Data- caching Sammensatte tjenester Kanaltjenester B2B-tjenester mot eksterne Arbeidsflyt / BPM ETL/EDA/EII/API Differensiere Forenkle Tilby Konsumere … Jobbstyring Overvåking Grått = Kanaltjeneste Rødt = Basis tjeneste Mørk blått = Prosesstjeneste Brunt = Sammensatt Tjeneste SOA Federation QoS (sikkerhet, styring og overvåking, infrastruktur Integrasjonsarkitektur Kanal 1 Kanal 3Kanal 2 Tjeneste katalog Meta-data Tjenesteunivers Dataintegrasjon Grønt = eksternt system Gult = system med masterdata Oransje = fagsystem Lilla = datavarehus Referansemodell Tjenestemodell Blått = produktsystem Basistjenester Produkt System DatavarehusFagsystem Masterdata System Eksterne Systemer CRUD ListValider Data- caching Sammensatte tjenester Kanaltjenester B2B-tjenester mot eksterne Arbeidsflyt / BPM ETL/EDA/EII/API Differensiere Forenkle Tilby Konsumere … Jobbstyring Overvåking Grått = Kanaltjeneste Rødt = Basistjeneste Mørk blått = Prosesstjeneste Brunt = Sammensatt Tjeneste SOA Domains Bank Insurance Credit Card DnB NOR Group Finance Partners Enterprise SOA
- 21. 21 Architecture Governance 15.10.2010 Architecture governance is the practice and orientation by which enterprise architectures and other architectures are managed and controlled at an enterprise-wide level • Implementing a system of controls over the creation and monitoring of all architectural components and activities, to ensure the effective introduction, implementation, and evolution of architectures within the organization • Implementing a system to ensure compliance with internal and external standards and regulatory obligations • Establishing processes that support effective management of the above processes within agreed parameters • Developing practices that ensure accountability to a clearly identified stakeholder community, both inside and outside the organization TOGAF – The Open Group
- 22. 22 Architect Roles • Chief/Enterprise Architect: The enterprise architects supports the business strategy with IT solutions and information. The enterprise architects are responsible for the overall strategy regarding IT capabilities as well as to ensure that the IT architecture is cost effective. In cooperation with the business architects they are responsible for the group IT architecture blueprint. • Business Architect: Is focusing on the IT portfolio from a business perspective and is the IT architecture liaison to the business side of the organization. Their focus is on modeling the IT portfolio from a functional, process and value chain perspective. The business architects are responsible for the implementation of the architecture within their respective divisions and enabling change. Professional wise they report to the Chief Architect. • Information & integration architect: Focus is on the information architecture; the information models and their life cycle, master data management and the data flow between our systems. Main focus is on the integration architecture. In this lies both principles and guidelines, frameworks, topology of the IT portfolio from an integration point of view and the integrity of the groups integration solutions. • Solution architect: Works with the design of IT solutions based on requirements from the business, making use of existing IT capabilities and services in the organization. Solution architects have a special responsibility to reuse existing functions and services. • Security architect: has the main focus on the information security architecture and making sure that our solutions are implemented according to our standards, principles and guidelines for information security. Professional wise they report to the Chief Architect • Platform architect: Is focusing on defining, maintaining and setting requirements to the different platforms supported for the IT portfolio. Professional wise they report to the Chief Architect IT TVM IT Divisions IT ISRM IT SVS
- 23. 23 Architecture Governance Structure IT Customer and Distribution Solutions → Per Atle Thomassen IT Product Solutions Bank → Einar Clementz IT Product Solutions Insurance, Markets and Asset Management → Rolf Nergaard IT Business Support → Stig Hjelmeland Group IT Architecture Board* ITLM Division Architecture Board Escalation Premises Principles Recommendations Recommendations Lead Business Architect Solution Architecture Board Platform Architect Security Architect Data architect RunChange Division Architecture Board Division Architecture Board Division Architecture Board ” Cross Enterprise” Principles Premises Integration architect * IT Arkitekturforum på norsk
- 24. 24 DnB NOR uses Tollgate Approach Phase 1 Phase 2 Phase 3 Phase n Tollgate 1 Phase 1 Objectives Phase 1 Deliverables Tollgate 2 Phase 2 Objectives Phase 2 Deliverables Tollgate 3 Phase 3 Objectives Phase 3 Deliverables Tollgate n Phase n Objectives Phase n Deliverables
- 25. 25 Tool Support IBM Rational System Architect • Enterprise Architecture Tool • Highly Customizable • metamodel, diagram types, behavior • Large number of standards implemented • Offers both, thick and thin clients • Visual and textual reporting • Integration to many related tools • business intelligence / report creation • asset management • product and portfolio management