This session is dedicated to the possibility that we can apply the work of Nicholas Taleb, author of Antifragile, to business. Thinking this through is hard work because it requires the ability to take a difficult and abstract concept (antifragility) and apply to the hard ideas of business. If you enjoy abstract (in other words, way out of the box) thinking, please join in this panel conversation led by Ed Kless, Sage senior director of partner development and strategy.

1. C-184 Making Your Business
Antifragile
Ed Kless
@edkless

2. CPE Credit
• In order to receive CPE credit for this session, you must be present for the entire
session.
– Session Code: C-184
– Recommended CPE Credit = 1.5
– Delivery Method = Group Live
– Field of Study = Specialized Knowledge and Applications
• Visit the Sage Summit Connect kiosks to enter CPE credit during the conference.
#SageSummit

5. Antifragility is beyond resilience or robustness. The
resilient resists shocks and stays the same; the
antifragile gets better.
The antifragile loves randomness and uncertainty,
which also means—crucially—a love of errors, a certain
class of errors.
-Nassim Taleb

6. Fragile Robust Anti-fragile
Damaged by
disorder
Resilient to
disorder
Benefits
from
disorder

7. We are largely better at
doing than we are at
thinking, thanks to
antifragility. I’d rather be
dumb and antifragile than
extremely smart and
fragile, any time.
-Nassim Taleb

9. It is of great help that Mother Nature is the best expert
at rare events, and the best manager of Black Swans; in
its billions of years it succeeded in getting here without
much command-and-control instruction from an Ivy
League–educated director nominated by a search
committee.
-Nassim Taleb

16. In business and economic decision making, reliance on
data causes severe side effects—data is now plentiful
thanks to connectivity…
A very rarely discussed property of data: it is toxic in
large quantities—even in moderate quantities.
-Nassim Taleb

18. Organizations/ideas/art which have
been around a long time, will be
around for a long time to come.

23. What you came for (I.e., HT make you business anti-
fragile)
• Don’t try to control your reputation, but rather expose your
organization by telling others WHY you do what you do
• When setting strategy in your business, plan, but include the
ability to adapt your plan.
• (Or don’t really plan, I can’t decide.)
• Encourage learning failures through lots of experimentation.
Recognize that these idea will more often fail, but the more
failure, the more success.
• Understand freedom and accountability are the same thing.

25. Your Feedback Is Important to Us!
• Completing a session survey is fast and easy:
Complete the survey on your mobile phone, laptop, or tablet
through the Sage Summit mobile app.
– IOS, Blackberry, or Android users may download the app from the
at the App Store by searching ―Sage Summit‖
• Remember each completed survey is another entry for one of several daily prize
drawings, including an Apple iPad!
• Your feedback helps us improve future sessions and presentation techniques.
• Session code for this session: C-184
#SageSummit

26. Contact Information
• Presenter Contact Information:
– Ed Kless
– ed.kless@sage.com
– Twitter hashtag @edkless
• Follow us @Sage_Summit
– Use the official Sage Summit hashtag: #SageSummit
• Don’t forget to use the Sage Summit mobile or web app for all your conference needs.
Thank you for your participation.
#SageSummit