Project of extended compliance implemented for Eni with the support of eFM presented at International User Conference

1. May 4-7
Fort Lauderdale,
Florida, USA
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2. Extended Compliance
EniServizi
Federico Dibisceglia
EniServizi
May 5, 2014
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3. Eni: Company Profile
Highlights
Mission
Key Numbers
CountriesEmployees
Eni is a major integrated energy company,
committed to growth in the activities of
finding, producing, transporting,
transforming and marketing oil and gas.
Eni men and women have a passion for
challenges, continuous improvement,
excellence and particularly value people,
the environment and integrity
Eni operates in the field of energy at 360
° and that has chosen to become even
more open towards all of its stakeholders.
78,000 90
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REFINING & MARKETINGREFINING & MARKETING
more open towards all of its stakeholders.
Building a sustainable future by investing
in innovation and research.
EXPLORATION AND PRODUCTIONEXPLORATION AND PRODUCTION
GAS & POWERGAS & POWER
E&P is our main division. It is
currently present in 43
countries
and is focused on finding
and producing oil and gas.
G&P is engaged in all
phases of the
gas value chain: supply,
trading and marketing
of gas and electricity,
gas infrastructures, and
LNG supply and
marketing.
Eni is the largest refiner in
Italy and the leading
operator in
retail marketing of fuels
with a market
share of araund 30%.
Divisions

4. Eniservizi: Company Profile
Highlights
Mission
Key
Numbers
Managed Properties
(140 in Italy and 16
abroad)
Services
Employees
Customer
Satisfaction Index
(from 1 to 6)
•EniServizi provides integrated
services, redesigned and optimized to
support the core business activities,
according to a managerial
perspective, focusing on cost
competitiveness, process efficiency
and service level.
•EniServizi is the owner of processes in
Corporate Real Estate (Real Estate
developments, Asset & Property and
Facility Management) and People
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ENI Societies-
Departments supported
Services
Facility Management) and People
Care.
property services
business services
Real Estate services
Facility Management
Project Managemenr
Real Estate Projects
Site Compliance
Reproduction
Procurement
Subscription
Cars
Mail
Archives
Storage and shipment
Print centre
Catering
Travel
management
Health service
Emigration &
immigration
welfare
Services

5. Extended Compliance
140140 ManagedManaged PropertiesProperties :1:1 millionmillion SqmSqm
Milano
Padova
Torino
Genova
Cortemaggiore
Novara Venezia
Ravenna
Livorno
Bologna
Fano
Ortona
Ancona
TheThe NeedsNeeds::
••StandardizationStandardization ofof compliancecompliance processesprocesses
characterizedcharacterized byby complexcomplex andand evolvingevolving
regulationsregulations;;
••MonitoringMonitoring assetsassets,, plantsplants andand equipmentequipment ensuringensuring
compliancecompliance toto strictstrict safetysafety rulesrules,, thousandsthousands ofof
documentsdocuments toto managemanage
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Gela
Potenza
Palermo
Priolo
Ragusa
Napoli
Vibo Valentia
Val d’Agri
Bari
Cosenza
Roma
Nettuno
Crotone
TheThe solutionsolution isis thethe extendedextended
compliancecompliance thatthat throughthrough a Sitea Site
ComplianceCompliance PlatformPlatform isis ableable toto
reachreach thethe followingfollowing objectivesobjectives::
MANAGEMENTMANAGEMENT
OPTIMIZATIONOPTIMIZATION
VALORISATIONVALORISATION
SUSTAINABILITYSUSTAINABILITY

6. Facility Management = ManagementManagement
TerritorialTerritorial StructureStructure:
4 area supervisors
17 building Manager
114 dedicated resources
2 staff units
Activities managed
by s.i. ArchibusArchibus
InnovativeInnovative controlcontrol systemsystem
• Automated daily control by Tablet
connected with Archibus
MilanoMilanoMilano
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BEFORE
AFTER
connected with Archibus
• Bimonthly controls trough a specialized
supplier
RomaRomaRoma
area north / area south
Management Offices
Production Offices
%time
spent on
activities in
the field
%time
spent on
activities in
the desk
%time
spent on
activities in
the field
%time
spent on
activities in
the desk

7. Real Estate services = OptimizationOptimization
2008: 22,2
2012: 19,8
- 11 %
Space Optimization
oo WorkstationWorkstation spacespace reductionreduction fromfrom 22,222,2 sqmsqm in 2008in 2008 toto
19,819,8 sqmsqm in 2013in 2013
oo PhotocopiersPhotocopiers and breakand break areasareas optimizazionoptimizazion
oo ReutilizationReutilization ofof spacespace dedicateddedicated toto archivesarchives followingfollowing toto
remoteremote storagestorage projectsprojects
overover 55 mlnmln euroseuros inin
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negli ultimi 5 anninegli ultimi 5 anni rilasciatirilasciati
60.239 mq60.239 mq ==
overover 55 mlnmln euroseuros inin
savingssavings ((spacespace releasedreleased andand
leasesleases renegotiationrenegotiation))
Properties Sales Value of sold space in the past 4 years=79,7 mln euros
Corporate Housing Head offices consolidation(265 contrats) and expansion suburban offices
Search locations and equipment
properties abroad
Equippment of properties in Abuja, Dublin, Paris and Tunisi; new location research in
Astana and Lviv; enlargement ETS Property in London
In theIn the pastpast 55 yearsyears hashas beenbeen releasedreleased
60.23960.239 sqmsqm

8. Project Management and Energy Management=
ValorizationValorization
PROJECT MANAGEMENT :PROJECT MANAGEMENT :
• Eni kindergarten San Donato Milanese
• Convention Center P.le Mattei RM and
conference hall 1 Office Building
• San Donato Milanese and Rome polyclinics
• Business restaurants San Donato Milanese and
Rome
• Safety Integrated Systems
• Abroad Locations Equipments (Amsterdam,
Madrid, Bruxelles, Algeri)
• Green Data Center safety integrated system
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ENERGY MANAGEMENT:ENERGY MANAGEMENT:
• Eni Building Energy Saving (guidelines for energy savings)
• Cooperation with eni Corporate for ISO 50001(*) certification
• European project SEEMPUB
• Shelter prototype for luminiscent solar concentration for eni, Ist.
Donegani ed enipower.

9. The new business center represents ENI new vision on Corporate
Real Estate highlighting SustainabilitySustainability and ValueValue CreationCreation.
New Complex Europarco in Rome
• 43.000 sqm
Real Estate Development= SustainabilitySustainability
New Complex DGE in San Donato, Milan
• 65.000 sqm - 5.000 smq
dedicated to services:
auditorium, library, business
restaurant
• 3.800 PDL
• -23% electic energy consuption
• Energy certification LEED Gold
• Time scheduled: 2016
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• 43.000 sqm
• about 3.000 PDL
• 29% optimization of occupied
sapces
• Kindergarten area off 1.500 smq
• Time scheduled 2015
Eni ICT Green Data Center
• Surface45.000 smq
• ICT Server Rooms 5.200 smq
• Offices 1.600 mq
• Initial power 8 MW
• Maximum power 30 MW
• Peak consumption 45 MW
• Time scheduled: 2016

10. The Site Compliance Platform
AA newnew perspectiveperspective andand anan effectiveeffective
collaborativecollaborative platformplatform forfor operatorsoperators andand
vendorsvendors,, supportedsupported byby mobilemobile applicationsapplications, in a, in a
singlesingle integratedintegrated facilityfacility managementmanagement processprocess
TheThe PlatformPlatform isis designeddesigned
toto reachreach thethe followingfollowing ObjectivesObjectives
MANAGEMENTMANAGEMENT
OPTIMIZATIONOPTIMIZATION
VALORISATIONVALORISATION
SUSTAINABILITYSUSTAINABILITY
ItIt isis composedcomposed byby::
VendorVendor ComplianceCompliance
EnergyEnergy ComplianceCompliance
SiteSite ComplianceCompliance
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Control
Governance
VENDOR
SAFETY
ARCHIVES TECHNOLOGY
ENERGYRENTALS

11. FunctionsFunctions andand ProcessesProcesses
Direct Interaction of Supplier:
supplier in charge to upload
documents
Vendor Compliance
Contracts due diligence and
Compliance
Documents status management
and their compliance
Creation and upload of a
document from supplier
Ducument Validation
Governance
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Documents deadlines management
Monitoring Dashboard
Automatic Alerts and standard
communications
“Work hours and injuries”: injuries
statistics monitoring
Ducument Validation
Process available online
Alert monitoring and
Communication
Management
Control

12. Vendor Compliance: Control
As the regulation dashboard: 200 vendors; more than 70 kind of services,
about 500 contractsGovernance
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Control

13. Energy Compliance
Governance
Control
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Control
BMS sensors, Nfc, are instruments to leverage the
knowledge of our buildings. The next step is the
integration of this knowledge on a unique platform
building a total information modeling (BIM) enabling
processes interaction . The predictive maintenance and
corrective one, based on the actual remote detection,
becomes a formidable tool to drastically reduce
resources not really focalized and improve the
operating efficiency.

14. Energy Compliance: Control
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15. The Site Compliance
Mobile
Tecnical Due
Diligence
Compliance
Governance
NFC
Archive
NFC
Mobile
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Control

16. In order to reinforce the Commissioning Model, developing an agile and easy to use control model, it has been
integrated the Archibus Mobile App AR. Through a Mobile tool and georeferenced map is possible to visualize
all the Buildings in a given area. With the zoom function, it is possible to visualize more details and select a
building by its icon.
Grado
soddisfacimento >
Site Compliance: AR (1/3)
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16
soddisfacimento >
70%
Grado
soddisfacimento >
50% e < 70%
Grado soddisfacimento
< 50%

17. The Augmented Reality allows to visualize crucial situation and gives the possibility to highlight in real
time the main problematic areas.
Site Compliance: AR (2/3)
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18. NFC technology allowed to develop the Cabinet system to integrate the electronic repository. The
system allows a fast search of archived documents and know exactly the position of the original
document.
Site Compliance: AR (3/3)
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18

19. The SITE COMPLIANCE Model Benefits
•Purchase of more reliable equipment
• Investments evaluations for energy efficiency audits
OptimizationOptimization
•Building System and life cycle
•Services Contracts based on conditions
• Investments evaluations for energy efficiency audits
ValueValue
•On demand maintenance time and costs reduction
•Better definition of strategies of planned maintenance
ManagementManagement
Asset Value
Lifecycle
Maint.
Costs
Investments
works
Energy
Consumption
HSE Risks
Yesterday
Asset Value
Lifecycle
Energy
HSE Risks
Today / Tomorrow
+30%
-35%
-10%
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•Better definition of strategies of planned maintenance
•Workspace efficiency
Sustainability
•Energy Efficiency Improvement
•Energy Utilization Monitoring
•Actual Consumption comparison with the defined model
•Sustainability Policy definition
MTBF
FCI
Maintenance
CostsInvestments
works
Energy
Consumption
+25%
-10%
-10%

20. TO BE
The SITE COMPLIANCE Model Benefits
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AS IS

21. Thank
You!
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