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Why is it too late to post reviews after you’ve
come back from travel?




                                          February 2012
First impressions count




        … but forming an accurate opinion can take a couple of hours or a few days
        depending on the travel service, be it: airport, airline or hotel.




December 23rd, 2010                                                      February 2012
NOW You have an opinion!



                                                                                              Hummmm!




     GRRRrrrrr!




“Forming an opinion can take only seconds but this often only covers one aspect of the service”




                                                                                        December 23rd, 2010
Why should you review NOW ?




Millions of people around the world are forming their opinions about travel brands as you read this



                                                                       http://www.youtube.com/watch?v=ImAD8BOBOhw




                                                                                           February 2012
Why is it too late to post reviews after you’ve come back
                            from travel?




                        Some sites have many reviews but from one-off
                                 users. Such reviews are less reliable.


                                           350 reviews sent for this hotel.



                                   Of these 350 reviews, each reviewer
                                   or guest has only ever submitted one
                                   review and ONLY to this particular
                                   hotel.




                                                              February 2012
Hotels have no way to influence reviews that are posted on
them, apart from offering the best service.


                           Still, Hotels may suffer from fake negative
                                 reviews on their Hotel or fake positive
                                        reviews from their competitors.




                                                         February 2012
User-centric reviews brought to the hotel’s attention
        immediately, would be invaluable.

                                What if YOU took part in what your
                              customers say about the service you
                                                            offer?




                                                    February 2012
What is eezeer?
                            eezeer® is a web and mobile social network
                           for travel that provides real-time, on-the-spot,
http://eezeer.com                 verified reviews and moderated tweets.




                                                           February 2012
Real travelers post reviews, comments, photos and tweets to the
  social media using eezeer’s developed technology for iPhone
                                  and Android devices: eezeer




                 We provide an easy way to access and
                 contribute reliable travel information, with our
                 mobile app as a helpful, carry-on travel tool.
                 Airlines, airports & hotels can use eezeer as a
                 new customer service platform where they're
                 encouraged to improve their reputation &
                 address guests’ concerns.




                                                        February 2012
eezeer’s powered review is user-centric, sent from a handset during a
      stay at a Hotel, on board a flight and before boarding at an Airport.




eezeer’s technology contains built-in
features such as:

• Geolocation of the user
• Formatted review questionnaire for Hotels

This proven technology currently in place has
more than 53,000 travelers and over 150,000
Certified reviews.


Available FREE on AppStore & Android market.



                                                                          February 2012
Credits




Photo Credits
http://blog.mrandmrssmith.com/2008/10/kelly-wearstler-interview-hotel-design/
http://www.fireflyz.com.my/about/our-family-archive
http://knittsings.com/laptop-compubody-sock/




                                                                      February 2012

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Hotel Reviews by Eezeer

  • 1. Why is it too late to post reviews after you’ve come back from travel? February 2012
  • 2. First impressions count … but forming an accurate opinion can take a couple of hours or a few days depending on the travel service, be it: airport, airline or hotel. December 23rd, 2010 February 2012
  • 3. NOW You have an opinion! Hummmm! GRRRrrrrr! “Forming an opinion can take only seconds but this often only covers one aspect of the service” December 23rd, 2010
  • 4. Why should you review NOW ? Millions of people around the world are forming their opinions about travel brands as you read this http://www.youtube.com/watch?v=ImAD8BOBOhw February 2012
  • 5. Why is it too late to post reviews after you’ve come back from travel? Some sites have many reviews but from one-off users. Such reviews are less reliable. 350 reviews sent for this hotel. Of these 350 reviews, each reviewer or guest has only ever submitted one review and ONLY to this particular hotel. February 2012
  • 6. Hotels have no way to influence reviews that are posted on them, apart from offering the best service. Still, Hotels may suffer from fake negative reviews on their Hotel or fake positive reviews from their competitors. February 2012
  • 7. User-centric reviews brought to the hotel’s attention immediately, would be invaluable. What if YOU took part in what your customers say about the service you offer? February 2012
  • 8. What is eezeer? eezeer® is a web and mobile social network for travel that provides real-time, on-the-spot, http://eezeer.com verified reviews and moderated tweets. February 2012
  • 9. Real travelers post reviews, comments, photos and tweets to the social media using eezeer’s developed technology for iPhone and Android devices: eezeer We provide an easy way to access and contribute reliable travel information, with our mobile app as a helpful, carry-on travel tool. Airlines, airports & hotels can use eezeer as a new customer service platform where they're encouraged to improve their reputation & address guests’ concerns. February 2012
  • 10. eezeer’s powered review is user-centric, sent from a handset during a stay at a Hotel, on board a flight and before boarding at an Airport. eezeer’s technology contains built-in features such as: • Geolocation of the user • Formatted review questionnaire for Hotels This proven technology currently in place has more than 53,000 travelers and over 150,000 Certified reviews. Available FREE on AppStore & Android market. February 2012

Hinweis der Redaktion

  1. Why is it to late to post a review after you’ve come back from travel?