SlideShare ist ein Scribd-Unternehmen logo
1 von 15
Downloaden Sie, um offline zu lesen
UNDERSTANDING DEJA REVIEWERS
Eric Gilbert & Karrie Karahalios   University of Illinois
WHAT’S IN IT FOR DEJA REVIEWERS?
THE REVIEWS
overview


98,191 Amazon.com reviews
from 200 bestselling products
belonging to 15 product categories
COMPUTATIONAL METHOD
n-gram & sentiment centrality


 “Our family loves the Wii Fit, but my son loves it most.”


       deja score = similarity to centroid &
                     similarity to running sentiment
        centroid = statistically representative n-grams
                     normalized to Google 1T corpus
THE INTERVIEWS
overview


20 interviews
from 200 invitations extended
conducted via email, phone & IM
THE PROBLEM OF SCALE
a common refrain


If there's 5, 10, I'll read those. If there's
50 or 60, I'll skim some titles. If a title
looks like it has some wit or humor, I
might read that one. That’s about it.
— P13
AMATEUR DEJA REVIEWERS
catharsis


I was so moved by this documentary,
and as a wolf advocate, I wanted a few
others to know about it … I don't care if
I write the rst review or the 5,000th.
It's cathartic for me.
— P3
AMATEUR DEJA REVIEWERS
why be unique?


I'm sure that other reviewers noted the
same features that appealed to me and my
kids. A completely unique review wouldn't
serve any real purpose, would it?
— P5
PRO DEJA REVIEWERS
hate mail




One said we were trying to “sti e dissent.”

Another warned us that she does not write
“just to see my own words on the internet.”
PRO DEJA REVIEWERS
above the din


[Do you read other reviews?] Absolutely
not … I do not condone plagiarism and
would never base my opinion on another
reviewer’s thoughts. I believe this alone
has led me to be rated highly.
— P7
PRO DEJA REVIEWERS
building a brand


I am trying to build a name for myself …
If every other person on earth has said
something similar that is ne, it in no
way diminishes the value of my personal
opinion.
— P19
RESULTS
summary


universal problem of scale
amateurs: ok as a brick in the wall; visceral reactions
pros: special bricks in the wall; cerebral reviews
NUDGEMENTAL COMMUNITIES
early sketch
UNDERSTANDING DEJA REVIEWERS
Eric Gilbert & Karrie Karahalios   University of Illinois

Weitere ähnliche Inhalte

Andere mochten auch

The Network in the Garden: CHI 08
The Network in the Garden: CHI 08The Network in the Garden: CHI 08
The Network in the Garden: CHI 08eegilbert
 
Staff Tech Training 20 minute version
Staff Tech Training 20 minute versionStaff Tech Training 20 minute version
Staff Tech Training 20 minute versionBald Geek In Md
 
Demystifying & Integrating Web 2.0 at the Metropolitan Museum of Art
Demystifying & Integrating Web 2.0 at the Metropolitan Museum of ArtDemystifying & Integrating Web 2.0 at the Metropolitan Museum of Art
Demystifying & Integrating Web 2.0 at the Metropolitan Museum of ArtJennie Pu
 
When Web Calling, Video, and Libraries Collide
When Web Calling, Video, and Libraries CollideWhen Web Calling, Video, and Libraries Collide
When Web Calling, Video, and Libraries Collidechar booth
 
Integrating RSS Into Your Web Site - CIL2008
Integrating RSS Into Your Web Site - CIL2008Integrating RSS Into Your Web Site - CIL2008
Integrating RSS Into Your Web Site - CIL2008Michael Sauers
 
Leading Technology in Libraries
Leading Technology in LibrariesLeading Technology in Libraries
Leading Technology in LibrariesGina Millsap
 
Predicting Tie Strength With Social Media
Predicting Tie Strength With Social MediaPredicting Tie Strength With Social Media
Predicting Tie Strength With Social Mediaeegilbert
 

Andere mochten auch (7)

The Network in the Garden: CHI 08
The Network in the Garden: CHI 08The Network in the Garden: CHI 08
The Network in the Garden: CHI 08
 
Staff Tech Training 20 minute version
Staff Tech Training 20 minute versionStaff Tech Training 20 minute version
Staff Tech Training 20 minute version
 
Demystifying & Integrating Web 2.0 at the Metropolitan Museum of Art
Demystifying & Integrating Web 2.0 at the Metropolitan Museum of ArtDemystifying & Integrating Web 2.0 at the Metropolitan Museum of Art
Demystifying & Integrating Web 2.0 at the Metropolitan Museum of Art
 
When Web Calling, Video, and Libraries Collide
When Web Calling, Video, and Libraries CollideWhen Web Calling, Video, and Libraries Collide
When Web Calling, Video, and Libraries Collide
 
Integrating RSS Into Your Web Site - CIL2008
Integrating RSS Into Your Web Site - CIL2008Integrating RSS Into Your Web Site - CIL2008
Integrating RSS Into Your Web Site - CIL2008
 
Leading Technology in Libraries
Leading Technology in LibrariesLeading Technology in Libraries
Leading Technology in Libraries
 
Predicting Tie Strength With Social Media
Predicting Tie Strength With Social MediaPredicting Tie Strength With Social Media
Predicting Tie Strength With Social Media
 

Ähnlich wie Understanding Deja Reviewers

Research unit 3
 Research unit 3 Research unit 3
Research unit 3Sam Fulton
 
"Yes, and...": What Agencies Can Learn from Improv
"Yes, and...": What Agencies Can Learn from Improv"Yes, and...": What Agencies Can Learn from Improv
"Yes, and...": What Agencies Can Learn from ImprovYoung & Rubicam
 
How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...
How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...
How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...Kaitlin Zhang
 
How To Find A Business Name In 12 Happy Steps
How To Find A Business Name In 12 Happy StepsHow To Find A Business Name In 12 Happy Steps
How To Find A Business Name In 12 Happy StepsTwentyTwo Agency
 

Ähnlich wie Understanding Deja Reviewers (6)

Media question 4
Media question 4Media question 4
Media question 4
 
Research unit 3
 Research unit 3 Research unit 3
Research unit 3
 
"Yes, and...": What Agencies Can Learn from Improv
"Yes, and...": What Agencies Can Learn from Improv"Yes, and...": What Agencies Can Learn from Improv
"Yes, and...": What Agencies Can Learn from Improv
 
How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...
How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...
How to Write Elevator Pitches - Personal Branding for Entrepreneurs Kaitlin Z...
 
How To Find A Business Name In 12 Happy Steps
How To Find A Business Name In 12 Happy StepsHow To Find A Business Name In 12 Happy Steps
How To Find A Business Name In 12 Happy Steps
 
Validity
ValidityValidity
Validity
 

Kürzlich hochgeladen

Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLScyllaDB
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .Alan Dix
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piececharlottematthew16
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyAlfredo García Lavilla
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxLoriGlavin3
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxNavinnSomaal
 
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Mark Simos
 
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdfHyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdfPrecisely
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity PlanDatabarracks
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024Lonnie McRorey
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningLars Bell
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsRizwan Syed
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr BaganFwdays
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek SchlawackFwdays
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfAddepto
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024BookNet Canada
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubKalema Edgar
 

Kürzlich hochgeladen (20)

Developer Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQLDeveloper Data Modeling Mistakes: From Postgres to NoSQL
Developer Data Modeling Mistakes: From Postgres to NoSQL
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 
DMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special EditionDMCC Future of Trade Web3 - Special Edition
DMCC Future of Trade Web3 - Special Edition
 
From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .From Family Reminiscence to Scholarly Archive .
From Family Reminiscence to Scholarly Archive .
 
Story boards and shot lists for my a level piece
Story boards and shot lists for my a level pieceStory boards and shot lists for my a level piece
Story boards and shot lists for my a level piece
 
Commit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easyCommit 2024 - Secret Management made easy
Commit 2024 - Secret Management made easy
 
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptxMerck Moving Beyond Passwords: FIDO Paris Seminar.pptx
Merck Moving Beyond Passwords: FIDO Paris Seminar.pptx
 
SAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptxSAP Build Work Zone - Overview L2-L3.pptx
SAP Build Work Zone - Overview L2-L3.pptx
 
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
Tampa BSides - Chef's Tour of Microsoft Security Adoption Framework (SAF)
 
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdfHyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
Hyperautomation and AI/ML: A Strategy for Digital Transformation Success.pdf
 
How to write a Business Continuity Plan
How to write a Business Continuity PlanHow to write a Business Continuity Plan
How to write a Business Continuity Plan
 
TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024TeamStation AI System Report LATAM IT Salaries 2024
TeamStation AI System Report LATAM IT Salaries 2024
 
Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024
 
DSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine TuningDSPy a system for AI to Write Prompts and Do Fine Tuning
DSPy a system for AI to Write Prompts and Do Fine Tuning
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL Certs
 
"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan"ML in Production",Oleksandr Bagan
"ML in Production",Oleksandr Bagan
 
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
"Subclassing and Composition – A Pythonic Tour of Trade-Offs", Hynek Schlawack
 
Gen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdfGen AI in Business - Global Trends Report 2024.pdf
Gen AI in Business - Global Trends Report 2024.pdf
 
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
New from BookNet Canada for 2024: BNC CataList - Tech Forum 2024
 
Unleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding ClubUnleash Your Potential - Namagunga Girls Coding Club
Unleash Your Potential - Namagunga Girls Coding Club
 

Understanding Deja Reviewers

  • 1. UNDERSTANDING DEJA REVIEWERS Eric Gilbert & Karrie Karahalios University of Illinois
  • 2. WHAT’S IN IT FOR DEJA REVIEWERS?
  • 3. THE REVIEWS overview 98,191 Amazon.com reviews from 200 bestselling products belonging to 15 product categories
  • 4. COMPUTATIONAL METHOD n-gram & sentiment centrality “Our family loves the Wii Fit, but my son loves it most.” deja score = similarity to centroid & similarity to running sentiment centroid = statistically representative n-grams normalized to Google 1T corpus
  • 5.
  • 6. THE INTERVIEWS overview 20 interviews from 200 invitations extended conducted via email, phone & IM
  • 7. THE PROBLEM OF SCALE a common refrain If there's 5, 10, I'll read those. If there's 50 or 60, I'll skim some titles. If a title looks like it has some wit or humor, I might read that one. That’s about it. — P13
  • 8. AMATEUR DEJA REVIEWERS catharsis I was so moved by this documentary, and as a wolf advocate, I wanted a few others to know about it … I don't care if I write the rst review or the 5,000th. It's cathartic for me. — P3
  • 9. AMATEUR DEJA REVIEWERS why be unique? I'm sure that other reviewers noted the same features that appealed to me and my kids. A completely unique review wouldn't serve any real purpose, would it? — P5
  • 10. PRO DEJA REVIEWERS hate mail One said we were trying to “sti e dissent.” Another warned us that she does not write “just to see my own words on the internet.”
  • 11. PRO DEJA REVIEWERS above the din [Do you read other reviews?] Absolutely not … I do not condone plagiarism and would never base my opinion on another reviewer’s thoughts. I believe this alone has led me to be rated highly. — P7
  • 12. PRO DEJA REVIEWERS building a brand I am trying to build a name for myself … If every other person on earth has said something similar that is ne, it in no way diminishes the value of my personal opinion. — P19
  • 13. RESULTS summary universal problem of scale amateurs: ok as a brick in the wall; visceral reactions pros: special bricks in the wall; cerebral reviews
  • 15. UNDERSTANDING DEJA REVIEWERS Eric Gilbert & Karrie Karahalios University of Illinois