This document discusses trends in technology use between generations and strategies for bridging the digital divide between seniors and younger people. It describes how organizations in Norway and other countries create places for seniors to learn technology skills and use devices. While technology provides opportunities, interpersonal connections are also important. Both informal and formal learning approaches are needed to engage all ages.
1. ”Grandma´, may I useyouriPad, please?”
Ingeborg Bø
Boardmember EFQUEL, ICDE, Seniornet
Past President EDEN, pastex. dir. NADE
Norway
EDEN AnnualConference
Porto
6 - 9 June 2012
4. Trends technological
development
New gadgets and devices
Personalisation
Contextualisation
Communication through social media
Globalisation - openness to the world
Public information only available on the net
Welfare technology
5. Life situation
Seniors Younger generation
Digital outsiders Digital natives
Many excluded from participation in the Live separated from older generations
digital society
Responsibility for parents and
People live longer grandparents
Better health Live their lives on the internet
Many live alone New ways of communication
Need more help to be able to stay at Demanding obligations:
home longer
careers and family
More demanding
Shortage of personnel in the nursing
homes
Less resources available
6. Norwegian senior-political
indicators 2011
Survey: attitude towards seniors:
Statement: “Employees over 50 years old are less able to master pc and ict
than younger employees.”
2010 2011
Leaders 67% 56%
agree
Employees 67% 62%
agree
Synovate for Center for seniorpolicy, 2011
7. Characteristics or stereotypes
?
Seniors Young
Experience Curious
Broad knowledge Eager to learn
Wisdom Open-minded
Critical Radical
Conservative Unafraid of change
Reluctant to change Playful
Old patters
Rest
8. Why bridge the gap?
Seniors Young
Participate more actively in Learn to help others
modern society: banking, public
information, tickets, information Attitude towardsseniors
Inclusion Respect
Communication Learn about the past
Welfare technology Critical thinking
Reduce public expenses Tolerance
Self sustained Conversation
More joy More joy
Learning Learning
13. Why?
26% ofthepolulationofNorway, 1.3
million, areabove 55 years old
35%ofthe seniors, or 435 000, have
noknowledgeabout pc or internet
(National statistics; 2011)SSB)
14. Tools:
Motivate– teach-maintain
SeniorSurfday
Newspaper, homepage
Collaboration withotherNGOs
Tailormadebasictraining, just for seniors
«Pyramide training”: Traintheteachers!
Training and meetingplaceswhere seniors live and meet
(seniorcentres, libraries, schools….)
15. Goals for
2012:
Increasethenetworkoflearningplaceswith 50 newplaces (target
200)
Offer training and guidance to at least 25 000 seniors
Collaboratewithschools
Exploitthepotentialofwelfaretechnology,
Engagegroupswithlowparticipation in theuseof ICT,
immigrants
20. SeniorSurf 2012
Opening at
Drømtorpsecondary
school
By Rigmor Aasrud
Minister ofgovernment
administration, reform
and churchaffairs
21. Similar networks in other
countries
United Kingdom: UK Online Centres
http://www.ukonlinecentres.com/
Sweden:
http://www.seniornet.se/
USA:
http://www.seniornet.org/
International: United generations
http://www.unitedgenerations.org/en/40.homepage/
Denmark:
http://www.aeldresagen.dk/sider/forside.aspx
22. Welfaretechnology
Dignio AS is a Norwegianstartupcommitted to
innovation in Home healthcare.
http://www.dignio.com/
In the perfect world..
Our senior fellow citizens are in full control of their lives.
Live safely at home as long as they wish.
Can contact a trained health worker whenever they want -
even if it's not necessarry.
Are assured that someone is watching over them if
something goes wrong.
Live a life to its fullest.
http://www.dignio.com/node/4
23. Some Projects
MobileSagehttp://www.mobilesage.eu/EU AAL
Situated Adaptive Guidance for the Mobile
Elderly
The ideaofMobileSage is to
provideelderlypeoplewithcontext-sensitive,
personalized and location-
sensitivetoolswhichallowthem to carryout and
solveeverydaytasks and problems in theself-
servesocietywhen and wheretheyoccur, “just-
in-time”.
24. T&Tnet EU AAL
http://www.itfunk.org/docs/prosjekter/AAL-TTnet.htm
Travel & Transport solutionsthroughemotional-
socialNET-working
T&Tnetprovidessolutions to helpelderlyget to a
specificdestination by making useof a
different transport means, and it offers
navigation and orientationadapted to
theuserpreference in real time.
25. Dilemmas
Ingeborg Moreus Hansen Sherry Turkle, professor of the
President of Seniornet Norway: social studies of science and
technology,
“Nothing can substitute the touch MIT:
of a warm hand.”
“Alone together.
Why we expect more from
technology and less from each
other”
Basic Books 2011
26. Challenges to the EDEN
family
•Create content of interest for seniors
•Respect informal learning
•Approach seniors as an interesting target group
•Create learning arenas where seniors are
•Engage generation Y in learning activities for seniors