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Mutually Beneficial Marketing why businesses and brands need a good purpose Global  Winter 08 2nd Annual goodpurpose study inside
Global Call for Public Engagement “ So let us summon a new spirit of patriotism; of service and responsibility where each of us resolves to pitch in and work harder and look after not only ourselves, but each other .” “ But we also know that government initiatives are not enough.  Each of us in our own lives needs to do what we can to help the poor. And until we do, our conscience cannot rest ….” Barack Obama “ Yes We Can”
And its more important than ever to put meaning into marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],*Source: Edelman GP global study 2008 **Source: Brand Keys
Purposeful business pays General Mills’ Box Top for Education  “… expects the program to raise more money this year than last , when it raked in $39 million. The initiative raised $250 million for public schools since it started…” “ When the economy is down , cause marketing let’s consumers give back by doing something they were always doing, buying cereal” “ When consumers engage in cause marketing, Mr. Peters said, it can ease the burden of charitable giving. “They [think] ‘I can write a check, but I don’t have to, because their cereal purchase diverts funds to public schools so they don’t have to open their wallet twice.” They can make their dollars go further, and that’s important for the consumer to be engaged.” Brian Peters General Mills Box Tops For Education
Recession: The 800lb Gorilla in the room ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source: New findings from the Edelman goodpurpose 2 nd  annual study
[object Object],[object Object],A new social purpose  business paradigm? Consumer Empowerment Brand Democracy Brand Personalization Company’s New Social Role and Relevance Corporation in Trust Flux Corporate Social Responsibility:   definitions vary, but CSR can be described as a commitment by business to mitigate  risk, bolster reputation and create opportunities by being a good (corporate) citizen. This may involve any number of activities that move beyond compliance and health and safety policies, from  corporate philanthropy to societal well-being Cause – Related Marketing Corporate Social Responsibility Mutual Social Responsibility Build bridge between  CSR and Brand Marketing
Point-of-View Return on Involvement Foster Emotional Bond Engage Public Ownable Idea Mutual Social Responsibility Purpose Driven Build Mutual Trust & Mutual Benefit Build brand loyalty / Sustain Relationship Profit Meets Purpose
Why goodpurpose now? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A new  contemporary , more engaging  way to look at social purpose marketing
Evidence of social purpose abounds
Evidence of Social purpose abounds
 
Meet the Purpose Purveyors Philanthropists Campaigners Consumers “ People like me” Matt  Damon George  Clooney Millenials Insert AHA Bill & Melinda Gates Bono Oprah  Winfrey Tony Blair Al Gore Bill Clinton Brad Pitt & Angelina  Jolie  Richard Branson Kofi Annan  Muhammad Yunus Women Moms Children Boomers
Edelman presents ,[object Object],People and brands working together to take action and effect positive social change for  mutual benefit A mutual social responsibility initiative
social areas  cross cultural understanding/diversity education, arts & culture environment human rights/civil rights personal & public health poverty & hunger self esteem/self worth animal rights & protection 
ROI. Financial: reason to buy Brand differentiation + stakeholder engagement Halo effect Brand catalyst for consumers Why not  “R eturn  O n  I nvolvement?” ROI metric: conversation, interaction, co-creation, involvement, membership, brand loyalty, purchase and re-purchase
[object Object],[object Object],[object Object],Strategy & Ideation Development rigorous process 3-dimensional amplification Connecting  NGOs /business stakeholders to pop-culture & social purpose strategies/ platforms ,[object Object],[object Object],[object Object],10 country Study Powerful Idea with purpose Engage Public Build mutual trust & benefit Return on Involvement the offer
2 nd  Annual Global Consumer Study  October 2008 StrategyOne surveyed 6,000+ consumers across ten countries, aged 18-64 Canada 500 USA 1,000 UK 500 Brazil 500 Italy 500 Germany 500 India 500 China 1,000 Japan 500 France 500
Consumers are more involved than ever in social purpose  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ho w much do you personally care about?… Base: 6,048
[object Object],[object Object],[object Object],[object Object],[object Object],New 2008 Insights: People want government involved in social causes
Does social purpose beat brand design and innovation? ,[object Object],[object Object],[object Object]
Globally, consumers will pay more for & evangelize good cause brands  ,[object Object],[object Object],[object Object]
2008 New Insights  goodpurpose starts at home ,[object Object],[object Object],[object Object]
New Global Insights for 2008  Children driving cause involvement  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Brands weighing in  many different ways…
Brands & Purpose Gucci’s UNICEF Campaign fronted by Rihanna Benetton’s  Africa Works Microfinance campaign fronted  by Youssou  N’Dour Ben & Jerry’s/WWF  Climate Change College Shell  Fuel Economy EU  Initiative: “ You control climate change” Dirt is good More Children, Better Care Every Child has the right to play Take the pledge
Brita – Filter for Good USA, Canada ,[object Object],[object Object]
Omo: Dirt is Good - Every Child Has the Right to Play  Sweden “ my child  spends less than one  hour a day outside...help!” 96%  positive media impact Increase in sales/market share
Power of One: Energy Efficiency for Ireland ,[object Object],[object Object],The power of one individual Capture the collective power of individual actions Media coverage resulted in 13 million+ impressions: increase in awareness: increased internet hits and consumer adoption Irish Times committed to running monthly column following campaign Power of One Street (Energy efficient model community) Power of One message Power of One Office  School curriculum  Power of One Bite – Restaurant/tourism
Rama: More children better care ,[object Object],[object Object],[object Object],[object Object],Rama stands up for more flexible child care in Germany – and supports government, nation, communities and families with 100 best practice child care projects
Rama: More children better care ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],NGOs engage multiple stakeholders
Which way to go? ,[object Object],[object Object],[object Object],[object Object],[object Object],
Process Driven Discovery Strategy + Ownable Idea ROI Involvement + Sustainability For Mutual Benefit Listen + Learn Differentiate + Action
[object Object],[object Object],[object Object],[object Object],Mutual beneficial marketing conclusions/opportunities for brands
Mutual beneficial marketing conclusions/opportunities for brands ,[object Object],[object Object],[object Object],[object Object]
community.com let’s continue the conversation…

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Goodpurpose Short 2008 Final Version

  • 1. Mutually Beneficial Marketing why businesses and brands need a good purpose Global Winter 08 2nd Annual goodpurpose study inside
  • 2. Global Call for Public Engagement “ So let us summon a new spirit of patriotism; of service and responsibility where each of us resolves to pitch in and work harder and look after not only ourselves, but each other .” “ But we also know that government initiatives are not enough. Each of us in our own lives needs to do what we can to help the poor. And until we do, our conscience cannot rest ….” Barack Obama “ Yes We Can”
  • 3.
  • 4. Purposeful business pays General Mills’ Box Top for Education “… expects the program to raise more money this year than last , when it raked in $39 million. The initiative raised $250 million for public schools since it started…” “ When the economy is down , cause marketing let’s consumers give back by doing something they were always doing, buying cereal” “ When consumers engage in cause marketing, Mr. Peters said, it can ease the burden of charitable giving. “They [think] ‘I can write a check, but I don’t have to, because their cereal purchase diverts funds to public schools so they don’t have to open their wallet twice.” They can make their dollars go further, and that’s important for the consumer to be engaged.” Brian Peters General Mills Box Tops For Education
  • 5.
  • 6.
  • 7. Point-of-View Return on Involvement Foster Emotional Bond Engage Public Ownable Idea Mutual Social Responsibility Purpose Driven Build Mutual Trust & Mutual Benefit Build brand loyalty / Sustain Relationship Profit Meets Purpose
  • 8.
  • 9. Evidence of social purpose abounds
  • 10. Evidence of Social purpose abounds
  • 11.  
  • 12. Meet the Purpose Purveyors Philanthropists Campaigners Consumers “ People like me” Matt Damon George Clooney Millenials Insert AHA Bill & Melinda Gates Bono Oprah Winfrey Tony Blair Al Gore Bill Clinton Brad Pitt & Angelina Jolie Richard Branson Kofi Annan Muhammad Yunus Women Moms Children Boomers
  • 13.
  • 14. social areas cross cultural understanding/diversity education, arts & culture environment human rights/civil rights personal & public health poverty & hunger self esteem/self worth animal rights & protection 
  • 15. ROI. Financial: reason to buy Brand differentiation + stakeholder engagement Halo effect Brand catalyst for consumers Why not “R eturn O n I nvolvement?” ROI metric: conversation, interaction, co-creation, involvement, membership, brand loyalty, purchase and re-purchase
  • 16.
  • 17. 2 nd Annual Global Consumer Study October 2008 StrategyOne surveyed 6,000+ consumers across ten countries, aged 18-64 Canada 500 USA 1,000 UK 500 Brazil 500 Italy 500 Germany 500 India 500 China 1,000 Japan 500 France 500
  • 18.
  • 19. Ho w much do you personally care about?… Base: 6,048
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25. Brands weighing in many different ways…
  • 26. Brands & Purpose Gucci’s UNICEF Campaign fronted by Rihanna Benetton’s Africa Works Microfinance campaign fronted by Youssou N’Dour Ben & Jerry’s/WWF Climate Change College Shell Fuel Economy EU Initiative: “ You control climate change” Dirt is good More Children, Better Care Every Child has the right to play Take the pledge
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  • 28. Omo: Dirt is Good - Every Child Has the Right to Play Sweden “ my child spends less than one hour a day outside...help!” 96% positive media impact Increase in sales/market share
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  • 34. Process Driven Discovery Strategy + Ownable Idea ROI Involvement + Sustainability For Mutual Benefit Listen + Learn Differentiate + Action
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  • 37. community.com let’s continue the conversation…