This one page problem solving sheet presentation is a tool to handle, track and manage the problems and stakeholders, in a systematic way.

1. ONE PAGE
PROBLEM
SOLVING SHEET
Piri Reis Danışmanlık
Eda Yılmaz
http://globalleansolutions.wordpress.com/
Sister website of http://www.pirireisdanismanlik.com/
Twitter: @PiriReisDan

2. ONE PAGE PROBLEM SOLVING SHEET (A3 & 8D thinking)
This one page problem solving sheet presentation is a tool to:
Handle,
Track and
Manage the problems and stakeholders, in a systematic way.
It is used as a means for:
Problem solving,
Communication,
Archiving,
Yearly reviewing the achievements,
Decision making and
For presentation to management.
It is a sub part of a post at http://globalleansolutions.wordpress.com and will explain how it could be used.
Sister website of http://www.pirireisdanismanlik.com/

3. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
Choose a project which is a
bottleneck issue for your
organization and parallel
with your strategy

4. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
Ensure that your leader and the team has the
basic project management skills and
knowledge about the necessary tools. Assign
the names from the related and relevant
employees, according to their workload, with
the agreement of their superiors.

5. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
Assign a “SMART”
target

6. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
Assign a project no,
so you can track
and trace the
project easily

7. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
At the beginning of the project write down who
needs to give approval, go and talk with them.
They are your customers and what you are doing is
getting voice of customer. At the end they need to
sign and approve that the project is finished and
met their needs.

8. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
The target is to find the possible “X”s (the possible
causes but not root causes). For this purpose, one
should start with understanding the current state.
Therefore identify current situation and compare it
with the ideal situation. In the end you will understand
what is happening in detail and thus will find the X’s.

9. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
The target is to find the root causes of
the selected “X”s. Finding the root
causes will bring you to the “real”
problem. Before completing this step
confirm the effects of these items. By
confirming the effects, you will be able
to reduce the number of X’s which
needs an action

10. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
You might have found many root
causes. However, you have limited
resources for measures. To decide on
which action you should take, list your
options and do below analysis.

11. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
Now that you know what you should
do, create an action plan defining the
responsibles, action details, due
dates, tools, areas and follow up the
realizations with recurring meetings.
In case there is a problem which the
team cannot solve with their
resources, abilities or authorities
escalate the issue and ask for support

12. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
After implementing the actions,
follow up their effects on the results.
When you reach the project target,
show this with graphics, numbers and
photos. If you cannot reach the
targets go back and repeat the root-
cause analysis

13. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
When you finish the project, you will
gain some lessons learnt out of it.
Archive them at specific folders so
that new project managers or process
owners can benefit out of them not to
make the same mistakes, twice.

14. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
At the end of the project, standardize
the process changes for sustainable
success.

15. ONE PAGE PSS (A3-8D REPORT)
Project TeamProject LeaderProject Name
Current Situation vs Ideal
Situation
( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts,
Photos, Layouts,Costs, KPI Effects, VOC)
Root-Cause Analysis
( Why why analysis, Fishbone, PM Analysis, Part-
Function Analysis, Pareto, QA-QM Matrixes, Focus
groups, Gemba walk, Micro VSM and Yamazumi,
FMEA, Safety and Ergonomy Analysis, SMED,
Prokon, Design of Experiments (DOE), Hypothesis
Testing and Regression Analysis. )
Project Target
Countermeasure Options
( ROI, NPV, Feasibility Analysis Weighted scoring,
Risk Analysis)
Results
( Control Charts, Q-C-D-..Effects, Investments,
Before-After Photos)
Lessons Learnt
( MP Archives)
Next Steps/Deployment
Standardization
( Guidelines, Procedures, Work or Control
Instructions, Flow Charts, One Point Lessons)
APPROVALSProject No
Action Plan
( Gantt Chart, 5W1H)
Present the project to as many people
as you can. Praise and recognize them
in front of others so that they will be
couraged to start their own projects.
If the project can be deployed to a
similar area, start the new project
there, if not choose another project
which is aligned with the strategy

16. ONE PAGE
PROBLEM
SOLVING SHEET
Thank you Eda Yılmaz
http://globalleansolutions.wordpress.com/
Sister website of http://www.pirireisdanismanlik.com/
Twitter: @PiriReisDan