1. MONDAY, NOVEMBER 28, 2011
FUNDRAISING AND THE
NEXT GENERATION
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Conference ID: 61736701013
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3. Emily Davis has been working in the non-profit sector as a staff
MEET member, consultant, founder, board member, and volunteer for
over 15 years. She currently serves as the Executive Director for
OUR the Colorado Chapter of the National Hemophilia Foundation
GUEST and as President of EDA Consulting.
She trains and consults on a number of different areas including
board development, online communications, multi-generational
philanthropy, and fundraising. Emily authored the AFP
publication, Fundraising and the Next Generation, due out in
February 2012.
Her passion for effective leadership has garnered numerous
awards and nominations including the National Top 25 2011
Finalist for Young Nonprofit Professional of the Year and top 35
Under 35 Community Leaders by San Diego News
Network. Emily received her Masters in Nonprofit Management
from Regis University.
4. WHO ARE THE
GENERATIONS?
Generational Mix
Generational Myths
Generational Characteristics
Impact on Philanthropy
5. THE GENERATIONAL MIX
GENERATION TRADITIONALISTS BOOMERS GEN XERS MILLENIALS
BIRTH YEARS 1900 – 1945 1946 – 1964 1965 – 1981 - 1999
1980
ALSO KNOWN Veterans Baby Boomers Xers Nexters
AS…
WWII Generation 77 Million 44 Million Gen Y
Silent Generation Nintendo
Generation
7. TRADITIONALISTS
(1900-1945)
Catalyst for NPOs
Top down management
Respect for authority
Separate home & work
Conformist
Value of work vs.
personal meaning
Hardworking, loyal,
thrifty
8. BABY BOOMERS
(1946-1964)
Formalized sector
Appreciate hierarchy &
inclusion
All about respect
Self-improvement
Strong work ethic
Optimistic & idealistic
Desire flexibility
Workaholic
Appreciate recognition
9. GENERATION X
(1965-1980)
Self-reliant
Quick fix
Collaborative &
independent
Direct communicators
Financially-motivated
Look for results
Appreciate reward through
external recognition
10. MILLENIALS
(1980-2000)
Digital natives
Independent but interactive
Questions the status quo
Desire mutual respect
Celebrate diversity
Express to express -- not impress
Acknowledgement for being here
Civically-minded
11. HOW HAS THIS AFFECTED
PHILANTHROPY?
Development office
Prospecting
Cultivation
Stewardship
Communication
Retention
Priorities
Respect
Trainings
13. NEXT GEN WANTS…
Advice
Acknowledgment
Shared ownership
Opportunity to lead
Flexibility
Sector history
14. MULTI GEN DEVELOPMENT OFFICE
SOLUTIONS
• Address generational needs
• Recruit from within
• Develop a pipeline thru training and recruitment
• Shift ideas about diversity, mentorship
• Integrate new ideas of nonprofit leadership
• Leadership models that distribute responsibilities
• Acknowledge new leadership
• Be open to leaving traditional leadership models
• Evaluate and redesign current structures
16. MULTI GEN
PHILANTHROPY
Why engage the next gen?
Next gen philanthropy style
Entry points and engagement
17. WHY ENGAGE THE NEXT GEN?
Transfer of wealth
Lifelong giving
Time, talent, and
treasure
Networks
Enthusiastic
Ambassadors
18. FUNDRAISING FROM
TRADITIONALISTS
Direct mail and peer-to
peer fundraising is best
Write checks
Smaller group
Lifelong giving began in
their 30s
Less opportunity for
new NPOs
Protects privacy
19. FUNDRAISING FROM
BOOMERS
Mix both new &
traditional strategies
Plan their giving
Consider operational &
overhead costs
Use mainstream media
as an entry point
Lifelong giving begins
in their 30s
20. FUNDRAISING FROM
GEN X
Friends/family/peers are influencers
Stories have a greater impact than loyalty
Consistently give largest gift to the same charity annually
Donate the most through websites (30%)
Hard to recruit to your cause
21. FUNDRAISING FROM
MILLENIALS
Philanthropy is time
and money
Lower cost to recruit
because they are online
Multi-communications
approach
Engaged in fundraising
for orgs
Donate in a variety of
ways
22. GENERATIONAL PHILANTHROPY*
*Courtesy of thoughtfulphilanthropy.wordpress.com
Understand Frame your Choose Your Elicit Their Say Thank
their message Medium Response You
philanthropy
Pre WWII Giving is the right Traditional Traditional org Check in the Thank you letter
thing to do organizational methods mail or card
message
Baby Giving makes me Tell a story Telemarketing Over the phone Thank you letter
feel good focusing on from client or
Boomers impact letter
illustrating
impact of their
gift
Gen X Giving Use a formula: $X Peer to peer Online or thru Accounting of
accomplishes my provides Y well asks payroll how funds were
goals for Z community deduction used and results
were achieved
Gen Y Giving is one tool Discuss multiple Build a web Online gifts & Interactive
I use to make a methods of presence volunteer hours thank you that
difference in the involvement outlining causes encourages
world and they will other forms of
find you involvement
23. WHERE ARE THEY?
Existing donors
Volunteers
Young professional events
Media (i.e. 40 under 40)
Colleges & universities
24. ENTRY POINTS
• Events – tiered fees • Giving Circles – tiered
• Partner with young fees
professionals’ groups • Volunteering
• A-thons • Board and committee
• Peer to peer networks participation
• Family • Planned Giving
• Philanthropic • Nonprofit Start Ups
resources
25. FAMILY PHILANTHROPY
Major donors have children
& grandchildren
Family legacy
Engage younger
generations and older
generations
Listen & learn about what
the next gen wants
Provide resources &
networks
26. NEXT GEN ENGAGEMENT
Create ambassadors
Provide trainings
Offer networking &
resources
Bring on as volunteers,
staff, board members
Listen and learn
Snowflakes
27. 6 STEPS TO A NEXT GEN
CAMPAIGN OR EVENT
1. Identify young donors and
volunteers as leaders.
2. Use existing or create planning
team.
3. Ask team to design & implement
fundraising event or activity.
4. Provide support!
5. Host a successful
campaign/event.
6. Evaluate campaign or event.
28. DISCUSSION
MOMENT
How do you work
with multiple
generations?
What are some
successes and
challenges?
30. “This is not the first time that nonprofit
organizations and fundraisers have had
to adapt to new technologies. The
radio, television, newspapers,
telephones, fax machine, and direct
mail have all affected how we raise
money. Some of the new methods that
have evolved are more successful than
others, and not all of them have been
used with equal success by all
nonprofits.”
- Ted Hart and Michael
Johnston in Fundraising on the Internet
31. RELATIONSHIPS DON’T CHANGE
Cultivate, steward, and solicit
Recognize
Multi-channel communications
Meet one-on-one
Develop ambassadors
Use social media as stewardship,
not for solicitation
Effective database
32. 10 TIPS ABOUT SOCIAL MEDIA
1. Social media is A tool, 6. It ain’t free
not THE tool. 7. Not everyone “Diggs”
2. Social media is a plant social media
3. Add value 8. Have a plan
4. Listen & create 9. Connect with other
dialogue fundraising efforts
5. Prospecting, 10. Be patient
cultivation, &
stewardship
33. TAKING THE FIRST STEPS
1. Pair up with someone in your
organization
2. Why do you want to work with
next gen donors?
3. What are 3 things you can do
today?
4. How will you make those
happen?
5. Share and brainstorm.
34. 5 THINGS TO DO TODAY
1. Make a Plan
2. Watch other orgs
3. Attend trainings & ask for
support
4. Invite participation
5. Support new ideas
35. DISCUSSION
MOMENT
Is social media
something your
organization uses or
would like to use?
36. RESOURCES
• Fundraising and the Next • Alltop Fundraising
Generation • Alltop Nonprofit
• 21/64
(coming in 2012!) • Resource Generation
• The Next Generation of • Emerging Practitioners in
American Giving Philanthropy (EPIP)
• National Center for Family
• Working Across Philanthropy
Generations • StayClassy.org
• The Networked • Young Nonprofit
Nonprofit Professionals Network
(YNPN)
37.
38. THANK YOU
TO OUR
GUEST!
Emily Davis, MNM
EDA Consulting
(303) 652-7536
emily@edaconsulting.org
www.edaconsulting.org
www.edaconsulting.org/blogs
www.Facebook.com/edaconsulting
Twitter: @edaconsulting
39. NEXT STEPS: What would you like to continue
CONTINUING THE talking about in Google Groups?
CONVERSATION
Title:
Message:
If you need a reminder about Google
Groups, refer to your Quick Guide for
Google Groups. For additional
assistance, email jennifer@peje.org.
40. NEXT STEPS: Thursday, December 8, 1:00 pm EST
UPCOMING How to Run a Faculty/Staff Campaign
CALLS
Looking for participants to speak about their
experience – email erica@peje.org to be a
guest on the call!
Thursday, February 2, 1:00 pm EST
Book Club discussion: The Influential
Fundraiser by Bernard Ross & Clare Segal
(buy online on Amazon; link found at
www.theinfluentialfundraiser.com)
41. NEXT STEPS: http://www.jewishdayschoolconference.org/
JEWISH DAY When? January 15 - 17, 2012
SCHOOL Where? Atlanta, GA
CONFERENCE Cost? $650 for full conference; $225 for one-day
track
One Day Development Track on 1/16/12 Topics Include:
– “Speed-dating” – want to know what is going on in
other schools’ development departments? Learn
from your colleagues and build your network
– Creating a culture of philanthropy based on best
practices at independent schools
– Choice of breakout sessions on:
• getting your board engaged in fundraising
• creating an endowment/legacy campaign
• creating a strategic annual campaign plan
We are influenced in these generations by key activities/shared reference points – world wars, 9/11, women’s movementBoomers: Martin Luther king, Jr., Gloria Steinam, The Beatles, tv, vietnam war protestsGen X: Bill Gates, internet, Rodney King, Berlin Wall, Apartheid, Madonna, children of divorced parents, Seinfeld, FriendsGen Y: 9/11, Facebook, ipods, American idolMillenials are going to be second in size to Boomers – could rival the size depending where we call the end of the generation
Caption from 2008 statEmily – appreciate hierarchy and inclusion; want to be recognized for their contributions to the sector both in the past and NOW. Want to be asked questions about their work in the sector, want the next generation to learn from themINFLUENCERS: Martin Luther king, Jr., Gloria Steinam, The Beatles, tv, vietnam war protestsThis generation was truly responsible for formalizing and implementing what the previous generation had created– learning by doing, improvisation – hasn’t helped with transferring the knowledge and skills of the sector. Can be resentment from these folks who have worked SO hard for the sector and see the younger generations doing things in a more sustainable way.MOTIVATIONS: Money; Status; Toys; Fear of failure; Guilt; Transformation; Making a Difference; Accomplishments; Being best in class; Having choices; Sharing shows up as teamwork; Respect; Service; ProcessMESSAGING: Work hard and deserve it; Keeping up with the Jones’; Didn’t get it as a kid so I am taking care of myself; Living the good life defined by materialismIMAGERY: Healthy
Caption from 2008 statEmily – appreciate hierarchy and inclusion; want to be recognized for their contributions to the sector both in the past and NOW. Want to be asked questions about their work in the sector, want the next generation to learn from themINFLUENCERS: Martin Luther king, Jr., Gloria Steinam, The Beatles, tv, vietnam war protestsThis generation was truly responsible for formalizing and implementing what the previous generation had created– learning by doing, improvisation – hasn’t helped with transferring the knowledge and skills of the sector. Can be resentment from these folks who have worked SO hard for the sector and see the younger generations doing things in a more sustainable way.MOTIVATIONS: Money; Status; Toys; Fear of failure; Guilt; Transformation; Making a Difference; Accomplishments; Being best in class; Having choices; Sharing shows up as teamwork; Respect; Service; ProcessMESSAGING: Work hard and deserve it; Keeping up with the Jones’; Didn’t get it as a kid so I am taking care of myself; Living the good life defined by materialismIMAGERY: Healthy
Digital natives/Civic minded- think globally because they have more global community access than any other generation. Use their practical know-how to make an impactIndependent but interactive – collaborative as well as independent.Multi-taskers, want customization MOTIVATIONS: Relationships; Varied experiences; Celebrity; Feedback; Mutual respect; Happiness; Materialism; Cause; Creativity; Community; Environment; Money; Having experiencesMESSAGING: Green and NOT green washing; SexyIMAGERY: Multiracial imagery
Digital natives/Civic minded- think globally because they have more global community access than any other generation. Use their practical know-how to make an impactIndependent but interactive – collaborative as well as independent.Multi-taskers, want customization MOTIVATIONS: Relationships; Varied experiences; Celebrity; Feedback; Mutual respect; Happiness; Materialism; Cause; Creativity; Community; Environment; Money; Having experiencesMESSAGING: Green and NOT green washing; SexyIMAGERY: Multiracial imagery
Digital natives/Civic minded- think globally because they have more global community access than any other generation. Use their practical know-how to make an impactIndependent but interactive – collaborative as well as independent.Multi-taskers, want customization MOTIVATIONS: Relationships; Varied experiences; Celebrity; Feedback; Mutual respect; Happiness; Materialism; Cause; Creativity; Community; Environment; Money; Having experiencesMESSAGING: Green and NOT green washing; SexyIMAGERY: Multiracial imagery
Advice from the older generations that will inform their leadershipAcknowledgement: commitment to the sector, new leadership ideas, structures and vision for the sector.Shared ownership of the sectorFlexibility from older generations about new leadership qualities and management stylesThe real stories behind organizations and the sector – the good, the bad, and the ugly.Challenges: long hours make it difficult to have a life outside of work, going back to school, change jobs, look at different interests, have families; more plugged in than previous generationsReasons for working for an NPO: Enjoy giving back to the community - 82%Personal sense of satisfaction - 81.5%)Positive work environment - 58.3%Professional challenges - 57.2%Co-workers - 56%Working with clients: 42.7%Encouraging and supportive leadership: 40%Professional development opportunities: 37%Other: 3.4%Financial compensation: 2.8%Sherri to look for emerging leader corporate stats
Lifelong begins in the thirties.
These next few slides are really about raising money from small to midsize donorsThese slides really come from the Convio research on the Next Generation of American Giving
Want to pay most attention to this group and Gen X because they have the most money in the near future…Grew up with being sold on 30 second TV clips so they are savvy
Want to pay most attention to this group and Gen X because they have the most money in the near future…Grew up with being sold on 30 second TV clips so they are savvy
Want to pay most attention to this group and Gen X because they have the most money in the near future…Grew up with being sold on 30 second TV clips so they are savvy