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Investor Presentation
First Quarter 2009




                        1
Safe Harbor Statement

Discussions and statements in this presentation that are not statements of
historical fact (including without limitation statements that include terms such as
“will,” “may,” “should,” “believe,” “expect,” “anticipate,” “estimate,” “project”,“intend,”
and “plan”) and statements regarding Citizens’ future financial and operating
results, plans, objectives, expectations and intentions, are forward-looking
statements that involve risks and uncertainties, many of which are beyond
Citizens’ control or are subject to change. No forward –looking statement is a
guarantee of future performance and actual results could differ materially.

Factors that could cause or contribute to such differences include, without
limitation, risks and uncertainties detailed from time to time in Citizens’ filings with
the Securities and Exchange Commission.

Other factors not currently anticipated may also materially and adversely affect
Citizens’ results of operations, cash flows, financial position and prospects. There
can be no assurance that future results will meet expectations. While Citizens
believes that the forward-looking statements in this presentation are reasonable,
you should not place undue reliance on any forward-looking statement. In
addition, these statements speak only as of the date made. Citizens does not
undertake, and expressly disclaims any obligation to update or alter any
statements, whether as a result of new information, future events or otherwise,
except as required by applicable law.
                                                                                              2
                                                                                                  2
Who We Are
 Regional Banking Structure        Franchise Overview

                              43rd largest bank holding company in
  231 Branches / 267 ATMs     the U.S. ranked by assets
                                 – $13.0 billion assets and $9.1
                                     billion deposits
                                 – Presence in 4 Midwest states
                              Largest bank headquartered in MI
                                 – #6 deposit market share
                                 – Top 5 deposit ranking in 17 of
                                     41 MSAs
                                 – #1 Small Business
                                     Administration lender
                              Growing wealth management
                              business
                                 – $1.8 billion in trust assets
                                     under administration
                                 – Record trust sales in 2008
                              No sub-prime, CDO or CLO exposure

                                                                 3
                                                                     3
We are a Retail Community Bank
                                               Total Revenue
      Total Revenue By
                                                 By Region
      Line of Business

                                                       4%
           9%
      5%
                                                              31%
                                         23%



                     54%
 32%
                                              21%
                                                            21%


                                       East Michigan         West Michigan
  Retail           Commercial
                                       Southeast Michigan    Wisconsin & Iowa
                                       Ohio
  Wealth Mgt.      Specialty Comm.


                                     88% from Regional Banking                  4
                                                                                    4
Strong Balance Sheet

  Immediate Credit-Related Priorities


              Simple, Focused Approach



                                         5
Key Strengths
                   Management team with broad big bank experience
   Strong
                   Strong track record of managing turnaround/workout situations in difficult operating
 Management
                   environments
    Team
                   Deep bench strength



                   Capital ratios are among the highest in peer group
                   Solid capital position to weather a prolonged credit/economic crisis
                   Received $300 million of TARP in December 2008
  Significant
                   2008 initiatives enacted to enhance and preserve capital include:
Excess Capital
                    – $200 million equity raise in second quarter of 2008
                    – Suspended common stock dividend, saving $88 million annually
                    – Implemented new SVA/risk-adjusted incentive sales programs


                   Strong liquidity supported by diversified funding sources
                   Solid core deposit base, with six consecutive quarters of total deposit growth
Strong Liquidity   Significant untapped secured borrowing capacity
    Position
                   Reduced reliance on short-term wholesale funding
                   Excess cash at the parent company is over 7 years coverage of interest and
                   preferred dividend payment obligations
                                                                                                          6
                                                                                                              6
Key Strengths
                 Hallmark conservative credit culture
                 Diversified loan portfolio
                 Most of the outsized stress was inherited from acquisitions
Prudent Credit
                 Diligently addressing credit issues
   Culture
                  – Accelerated the recognition of losses
                  – Boosted loan loss reserve levels
                  – Use of third party servicer (PHH) for mortgage
                  – Tightened underwriting criteria

                 New capital available to profitably grow the balance sheet over time
                 Key cross selling opportunities continue to exist across the retail delivery channel
 Favorable
                 and the broader franchise
  Growth
Opportunities    Positioned to acquire FDIC-assisted deposit portfolios and build market share in
                 attractive Midwest MSAs when appropriate



                 CRBC trades at a significant discount to tangible book value and four times
                 below that of its peers at just 0.33x
  Attractive
                 CRBC is well positioned to survive a continued eroding environment
  Valuation
                 CRBC represents an attractive opportunity for investors interested in a financial
                 services company with a compelling risk/reward profile
                                                                                                        7
                                                                                                            7
Significant Excess Capital Levels in Uncertain Economy
               Reduction due to $155 million
                non-cash deferred tax asset
                    valuation allowance
                                                                       16%
                                                    9.7%
               (TCE would have been 6.9%)
10.0%
                                                                                                                          14.5%         14.2%
                                                                9.3%
                                                                       14%
                                        8.8%                                                                 13.1%
                               8.7%                                                                13.0%
9.0%
                                                                                                                     12.2%            12.1%
                                                                               11.7%
                                                                                         11.3%
                                                                       12%
8.0%                                                                                                       10.9%
                                                                                                 10.8%
           7.5%       7.4%            7.3%
                                                                       10%   9.2%      9.0%
7.0%
                             6.4%
                   6.1%
        5.9%                                                           8%
                                                5.8%
6.0%                                                          5.5%

                                                                       6%
5.0%
                                                                              2007      1Q08      2Q08      3Q08         4Q08          1Q09*
          2007      1Q08      2Q08     3Q08       4Q08         1Q09*

                                                                                              Tier 1 Ratio
                     Tangible Common Equity
                                                                                              Total Risk-Based Capital
                     Leverage Ratio
                                               Regulatory                                                            Excess Capital
                                               Minimum for                                                           over Minimum
                                                  quot;Well-                                                                 at 3/31/09
                                                                3/31/09* 12/31/08 9/30/08 6/30/08 3/31/08
                                               Capitalizedquot;                                                           (in millions)

   Tier 1 Capital Ratio             6.00%                        12.17% 12.21% 10.88% 10.80%              9.04%      $      588.7
   Total Capital Ratio              10.00%                       14.23% 14.49% 13.13% 13.03%             11.26%      $      403.6
   Tier 1 Leverage Ratio            5.00%                         9.29% 9.66% 8.76% 8.71%                 7.40%      $      536.4
   Tangible Common Equity to Assets                               5.53% 5.75% 7.33% 6.44%                 6.07%
   Tangible Equity to Assets                                      7.69% 7.88% 7.33% 7.35%                 6.07%
                                                                                                                                          8
  * Estimate
                                                                                                                                               8
Strong Capital Ratios Compared to Peers

                   Total Capital Ratio                                                Tier 1 Capital

                                                                     14%
           %




16%




                                                                                      %
         .4


                               %




                                                                                    .3
                              %

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      15




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                                                                                                                                  5%
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                                                                                                                               9.
10%
                                                                     8%
8%

                                                                     6%
6%

                                                                     4%
4%




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          CRBC has strong capital ratios                                                  Tier 1 Regulatory Capital
                                                                                           4% - adequacy minimum
          Prudent to enhance capital during uncertain
                                                                                      6% - well-capitalized minimum
          economic conditions
          $588.7 million excess capital over well-
          capitalized minimum Tier 1 as 3-31-09
                                                                                                                               9
 Source: SNL Financial MRQ as of 4-24-09
                                                                                                                                   9
Strong Retail Deposit Growth

                                        10% Growth
(in millions)
 10,000
                                                                               $9,120
                                                                 $9,052
                                                      $9,006
                                        $8,661
  9,000                       $8,487
                 $8,302                                                         936
                                                                  1,059
                                                       1,027
                                          793
                                575
                  575
  8,000

  7,000
                                                                                3,460
                                                       3,446      3,566
                               3,455     3,343
  6,000          3,597

  5,000

  4,000                                                                                  14% Core
                                                                                          Deposit
  3,000                                                                                   Growth
                                                                                4,723      since
                                         4,525         4,533
                               4,457                              4,428
                 4,131
  2,000                                                                                   12-31-07

  1,000

       0
                12/31/07      3/31/08   6/30/08       9/30/08    12/31/08      3/31/09

                 Core Deposits           Retail CDs             Brokered CDs


                          Six Consecutive Quarters of Deposit Growth
                                                                                                10
                                                                                                  10
Less Reliance on Wholesale Funding

                          Loans to Deposit Ratio Declining
(in millions)

                                                                         120%
 $10,000



   $9,500
                                                                         115%


   $9,000
                                                                         110%

   $8,500

                                                                         105%

   $8,000


                                                                         100%
   $7,500



                                                                         95%
   $7,000
                4Q07     1Q08       2Q08      3Q08    4Q08        1Q09
                       Avg. Loans     Avg. Deposits   Loans/Deposits
                                                                                11
                                                                                  11
Diversified Funding Sources
                              $11.3 billion                               Excess Short-term (Liquid) Assets

                                                                        Holding Company
                                 Other Long-
                                                                           Capital issuance further strengthens holding
                                term Debt 1%
                                                                           company liquidity
                                               Short-term
              Sub Debt 2%                      Borrowings
                                                                           Annual holding company interest and
                                                  0.6%
                                                                           dividend payment obligations of
    FHLB
                                                                           approximately $35 million
                                                                  (1)
 Advances 15%                                     Core Deposits
                                                       42%
                                                                        Bank Funding
                                                                           $4.7 billion core deposit funding
                                                                           (42% of total funding or 52% of total deposits)
                                                                           Significant untapped secured borrowing
 Brokered
                                                                           capacity
Deposits 8%

                                                                           Minimal reliance on short-term funding
                                                                           High deposit market share in core legacy
                                                                           markets
                                                                           Eligible to issue FDIC-guaranteed unsecured
                                                                           debt up to $230 million through FDIC
                Retail CDs 31%                                             Temporary Liquidity Guarantee Program

       (1)   Excludes all time deposits
                                                                                                                       12
                                                                                                                         12
Structural Liquidity

   Structural Liquidity = Deposits + LT Debt + Equity as a % of Total Assets

                          %

                                  %
           100%
                       98

                               97


                                         %
                                      95


                                                %

                                                       %
                                             93




                                                              %
                                                    92

                                                           91


                                                                     %
             90%




                                                                  88


                                                                            %

                                                                                   %
                                                                         86

                                                                                86


                                                                                          %

                                                                                                 %

                                                                                                        %

                                                                                                               %
                                                                                       83

                                                                                              82

                                                                                                     82

                                                                                                            82


                                                                                                                      %
             80%




                                                                                                                             %
                                                                                                                   77

                                                                                                                          76
             70%



             60%
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                                                                                                                                 13
Source: SNL Financial MRQ as of 4-24-09
                                                                                                                                   13
Pre-Tax Pre-Provision Earnings Power
Consistent Pre-Tax Pre-Provision Operating Earnings (1)
              To Handle Credit Volatility

                                                                                      2Q08          3Q08         4Q08          1Q09
          (in millions)
          Net income (loss)                                 $ (201.6) $ (7.2) $ (195.4) $ (45.1)
          Income tax provision (benefit)                       (19.4) (10.2)      99.6     (3.5)
          Provision for loan losses                             74.5    58.4     118.6     64.0
          Goodwill impairment charge                           178.1
          Fair-value writedown on LHFS                           2.2     1.3       5.9      6.2
          Fair-value writedown on ORE                            5.8     0.7       0.6      8.0
          Fair-value writedown on bank owned life insurance              0.6       2.9      0.2
          Loss on auction rate securities repurchase                               2.4
          SFAS 157 mark-to-market on swaps                      (0.3)   (2.9)      2.4     (2.4)
          Gain related to Visa USA shares
          Captive insurance impairment charge                                      1.1
          Pre-Tax Pre-Provision
            Operating Earnings (1)                                                      $39.3       $40.6         $38.1         $27.3

          Last 12 Months                                                                                                      $145.3

(1)   Non-GAAP measure, as defined by management, represents net income (loss) excluding income tax provision (benefit),
                                                                                                                                        14
          provision for loan losses, and any impairment charges (including goodwill, credit writedowns and fair-value adjustments)
          caused by this economic cycle.
                                                                                                                                          14
(1)
 Capital Stress Test
        Three Year Assumptions (1)
             Pre-Tax Pre-Provision annual earnings as noted for the next 3 years
             Peak industry cumulative losses applied to CRBC portfolio at 5.5% - 6%, or $550 - $600 million
             Results are before any management intervention of reducing assets to improve TCE
             and no reversal of the $155.7 million deferred tax asset (DTA) valuation allowance
             No growth in risk-weighted assets, no common dividends, and no offsetting tax benefits
             TCE will grow faster than peers as profits return due to DTA offset to tax expense

                                                                                                   Three Year Scenarios
                                                                                     2008         Case    Case     Case
                                                                                    Actual         A        B         C
 (in millions)
                                                                       (2)
                                                                                     $159         $100    $125      $150
  Annual Pre-Tax Pre-Provision Operating Earnings
  Provision Expense ($190 million net charge-offs)                                   $282
  Next 3 Years Cumulative Pre-Tax Credit Losses                                                      $525           $600           $675
   % of Current Portfolio                                                                            5.8%           6.6%           7.4%
  4 Year Cumulative Pre-Tax Credit Losses (incl. 2008)                                               $807           $882           $957
    % of Current Portfolio                                                                           8.9%           9.7%          10.5%
                                                                                                  10.0%          10.0%          10.0%
  Tier 1 Capital Ratio at end of Year 3                                             12.2%
                                                                                                   4.0%          4.0%            4.0%
  Tangible Common Equity Ratio end of Year 3                                         5.7%

(1)     For analytical purposes only ~ Not to be interpreted as projected or targeted performance
                                                                                                                                             15
(2)     Non-GAAP measure, as defined by management, represents net income (loss) excluding income tax provision (benefit), provision for
        loan losses, and any impairment charges (including goodwill, credit writedowns and fair-value adjustments) caused by this economic
                                                                                                                                               15
        cycle.
Strong Balance Sheet


    Immediate Credit-Related Priorities


                Simple, Focused Approach



                                           16
Majority of Stress from Smallest Portfolio
                                         Portfolio Balances                                                     30-89 Day Past Due
($ in millions)

$10,000

                                                                                       12.00%

 $8,000
                                                                                       10.00%

 $6,000
                                                                                        8.00%

 $4,000
                                                                                        6.00%

 $2,000
                                                                                        4.00%

        $0
                                                                                        2.00%
                  1Q07     2Q07   3Q07    4Q07   1Q08   2Q08   3Q08   4Q08   1Q09
                         Consumer
                         Land Hold, Land Development & Construction                     0.00%
                         Income Producing & Owner-Occupied                                      1Q07   2Q07    3Q07   4Q07   1Q08   2Q08   3Q08   4Q08   1Q09
                         Commercial & Industrial
                                                                                                              NCOs/ Avg. Loans (annualized)
                                            NPLs/ Loans
                                                                                       25.00%
18.00%

16.00%
                                                                                       20.00%
14.00%

12.00%
                                                                                       15.00%
10.00%

                                                                                       10.00%
  8.00%

  6.00%

                                                                                        5.00%
  4.00%

  2.00%
                                                                                        0.00%
  0.00%
                                                                                                 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09
                  1Q07     2Q07   3Q07    4Q07   1Q08   2Q08   3Q08   4Q08   1Q09
                                                                                                                                                           17
                                                                                    Total Portfolio %                                                      1717
Diversified Granular Commercial Portfolio
                              Total Commercial Portfolio at 3/31/09

                                       < $5          $5 - $10
Loan size category:                   million         million   > $10 million            Total
  Total (millions)                   $ 4,103       $        776 $       460           $   5,339
  # of loans                           12,672               111            30            12,813
  Average loan size                  $324,000      $6,988,000 $15,345,000              $417,000

        < $5 million                             $5-$10 million                      >10 million


                                                 13%                                 8%
      21%
                         32%
                                                                  41%         23%

                                                                                                   60%
                                           36%
 29%
                                                                                9%
                        10%
                 8%                                      10%
C&I                     Small Business
LH, LD & Construction   Income Producing
                                                       Total C&I includes $232 million of ABL
Owner Occupied                                                                                           18
                                                                                                           18
Diversified Granular Commercial Portfolio

           Total Commercial Portfolio at 3/31/09

                       Total          # of          Average
Relationship Size    (millions)   Relationships    Relationship

   > $20 million      $275             9          $30,534,000
 $10 - $20 million    $709             56         $12,668,000
 $5 - $10 million    $1,028           148          $6,947,000
  $1 - $5 million    $2,071           987          $2,098,000
   < $1 million      $1,255          6,407           $196,000

      Total           $5,339         7,607           $702,000


                                                                  19
                                                                    19
Manageable Watch List (Accruing)
                                       Accruing Commercial Watch List at 3/31/09

                                                 < $5    $5 - $10
Loan size category:                             million   million   > $10 million  Total
 Total (millions)                              $ 1,067 $        193 $          30 $ 1,291
 # of loans                                       2,015          27             2   2,044
 Average loan size                             $530,000 $7,162,000 $14,865,000 $631,000


                                                     < $5 million Loan Size Category
$ outstanding (millions)




                           400                                                                                    900
                                                                                                                  800
                           350
                                                                                                                  700
                           300




                                                                                                                        # of loans
                                                                                                                  600
                           250
                                                                                                                  500
                           200
                                                                                                                  400
                           150                                                                                    300
                           100                                                                                    200
                            50                                                                                    100
                             0                                                                                    0
                                 C&I         Small Business     LH, LD &      Income Producing   Owner Occupied
                                                               Construction

                                                                                                                                     20
                                                                                                                                       20
Manageable Delinquencies
                                     Commercial Delinquencies at 3/31/09
                                                   < $5      $5 - $10                      > $10
Loan size category:                               million     million                      million   Total
  Total (millions)                              $      147 $         33                    $-      $    180
  # of loans                                           305            5                        -        310
  Average loan size                             $482,000 $6,661,000                            -   $581,000

                                                    < $5 million Loan Size Category

                              60                                                                                      100
                                                                                                                      90
   $ outstanding (millions)




                              50
                                                                                                                      80
                                                                                                                      70
                              40




                                                                                                                            # of loans
                                                                                                                      60
                              30                                                                                      50
                                                                                                                      40
                              20
                                                                                                                      30
                                                                                                                      20
                              10
                                                                                                                      10
                               0                                                                                      0
                                   C&I     Small Business   LH, LD & Construction Income Producing   Owner Occupied


                                                                                                                                         21
                                                                                                                                           21
Manageable Nonperforming Loans
                                       Commercial Nonperforming Loans at 3/31/09
                                                     < $5      $5 - $10
Loan size category:                                 million     million   > $10 million   Total
  Total (millions)                                $      253 $         27 $          40 $    320
  # of loans                                             653            4             3      660
  Average loan size                               $387,000 $6,744,000 $13,235,000 $484,000

                                                     < $5 million Loan Size Category

                            90                                                                                         160
 $ outstanding (millions)




                            80                                                                                         140
                            70                                                                                         120
                            60




                                                                                                                             # of loans
                                                                                                                       100
                            50
                                                                                                                       80
                            40
                                                                                                                       60
                            30
                                                                                                                       40
                            20
                                                                                                                       20
                            10
                             0                                                                                         0
                                 C&I        Small Business   LH, LD & Construction Income Producing   Owner Occupied

                                                                                                                                          22
                                                                                                                                            22
Loss Mitigation and Workout Teams
  50 FTE focused on commercial loan loss mitigation
    –   Centralized and upgraded CRE portfolio management team
        (total 22 FTE)
    –   Focused on servicing performance (age of appraisals, lot
        release schedules, rent roll updates, construction costs,
        guarantor liquidity affirmed with current financials)
    –   Expanded special loans workout team (total 28 FTE)


  Continued internal analysis of auto-related exposure by
  widening focus to communities that could be negatively
  impacted
    –   Conducted 1-on-1 meetings with largest exposure pass credit
        clients to help them navigate through the economic crisis
    –   Learned that clients are prepared to handle 30% - 40% less
        revenue to survive the long-term Michigan economic
        challenges
                                                                      23
                                                                        23
High Performing Consumer Portfolio
                                                              Avg.
                                        Avg. Loan   Avg.    Refreshed
    At March 31, 2009        $ millions   Size      LTV       FICO

    Residential Mortgage      $1,208   $185,800      70%        682
    Home Equity                1,145     37,400     < 85%       735
    Indirect                    802      21,400                 715
    Other Direct                260      11,900                 702
      Total Consumer          $3,416
      % of Total Loans           39%


          Recently refreshed portfolio FICO scores
          Strong historical delinquency performance
          1.5% annual net charge-off rate in 2008
          Home Equity:
               –   76% seasoned 24 months – no brokered
               –   < 30% is 2006 and 2007 vintage
               –   Approximately 47% in 1st lien position
                                                                        24
                                                                          24
Strong Balance Sheet


   Immediate Credit-Related Priorities


            Simple, Focused Approach



                                         25
Focus #1: Stay Client Focused
 Despite the decline in credit demand during the 1st
 quarter, we
   –   Extended $160 million of new commercial loans
   –   Renewed over $275 million of commercial loans
   –   Approved $180 million of consumer loans
 Expanded SBA lending initiatives
   –   Citizens is the #1 SBA lender in Michigan
 Continue to lend responsibly based on
 creditworthiness of the borrower – while not
 lowering our lending standards and in fact
 tightening them in some cases
 Continue investment in our communities
                                                       26
                                                         26
Focus #2: Strategic Planning
 Know who we are
   – Primarily a retail and small business bank
   – High client retention
   – Strong branch model
 Understand our portfolio
   – Where are our risks?
   – How do we manage for them appropriately?
 What do we want the bank to look like?
   – Build support, tracking, measurements, incentives
     around that
   – How do we get there?

                                                         27
                                                           27
Focus #3: Protect and Manage Liquidity

 Be aggressive, but not top of the market
   – We’d rather grow deposits from our footprint, our
     clients
 Pick our spots
   – Where we can grow with less margin impact and a
     better return on advertising spend, we will focus there
   – Understand impact of our strategy – might move some
     core into time
 Balance liquidity strategy within overall strategy



                                                               28
                                                                 28
Focus #4: Manage Expenses

 Expenses are rising
  – FDIC Insurance Costs
  – Benefits
  – Non Accrual Loans
 Be wary of expense diets
  – Short term fixes often unsustainable
 Build new ways of delivering to client into strategic
 planning such as
  – In branch image capture
  – Mortgage outsourcing

                                                         29
                                                           29
Why Buy CRBC

                                                                                                        Solid capital and
         Tangible Common Book Value
               of $5.41 per share                                                                       liquidity levels
                                                                                                        Competent team
                         Price/Tangible Book %
                                                                                                        in place
      248.7
250
                                                                                                        Forward looking
              204.5
200                   182.2
                                                                                                        credit priorities
                              159.3 159.1
150                                         132.7 132.3 129.0
                                                                                                        Simple, focused
100
                                                                                                        approach
                                                                 68.3

                                                                        38.4   37.9
 50                                                                                   32.7   27.5
                                                                                                    19.3

  0
                                                                A




                                                                            I
    ER




                                           C



                                                        SQ




                                                                                            SA

                                                                                                   FG
      Y




                                                                S
                                   H
                         XS
     B




                                                                                      C
                                                 LT




                                                                           M
                                                              M
   VL




                                                              B
                                       SB
   TC




                                BS




                                                                                RB
                                               FU




                                                                                          ST

                                                                                                 TS
  FM




                        B




                                                      SU




                                                             W
                                                             C
                                       A
                              C




                                                                               C




                                                                                                                            30
Source: SNL Financial as of 4-24-09
                                                                                                                              30
Appendix




           31
             31
Quarterly Financial Performance & Trends

                                                                                            1Q 08                 2Q 08               3Q 08                4Q 08    1Q 09
        (in millions)

        Net interest income                                                                    $88.3                $87.6              $87.3                $85.7    $76.9
        Provision                                                                                 30.6                 74.5               58.4              118.6     64.0
        Total fees and other income                                                               30.9                 27.1               28.0               15.8     19.2
        Noninterest expense                                                                       76.6              261.2                 74.3               78.6     80.8
        Income tax provision                                                                        0.9               (19.4)            (10.2)               99.6     (3.5)
        Net income (loss)                                                                      $11.1            $ (201.6) $ (7.2) $ (195.4) $                        (45.1)
        Net income (loss) attributable to
                                                                                               $11.1            $ (201.6) $ (18.9) $ (195.6) $                       (49.3)
        common shareholders
        Core operating earnings                                                                $12.7            $ (22.0) $ (5.7) $ (194.0) $                         (43.8)

                                                                                            1Q 08                2Q 08   3Q 08     4Q 08    1Q 09
        Earnings per common share (diluted)                                                  $0.15              $ (2.53) $ (0.20) $ (1.56) $ (0.39)
        Core ROTE%                                                                                6.5%             -10.9%               -2.4%              -81.5%   -17.8%
        Core ROTA%                                                                             0.40%               -0.71% -0.18%                           -6.19%   -1.43%
        Net Interest Margin                                                                    3.12%                3.11%              3.09%                3.03%    2.73%



                                                                                                                                                                              32
Note: Core operating earnings exclude the effects of restructuring and merger related expenses and amortization of core deposit intangibles, net of tax.
                                                                                                                                                                                32
Quarterly Non-Interest Income Trends


                                         1Q 08       2Q 08      3Q 08      4Q 08      1Q 09
 (in thousands)

 Service charges on deposit accounts     $11,466     $12,036    $12,254    $11,714    $10,268
 Trust fees                                4,784       4,608      4,513      4,062      3,419
 Mortgage and other loan income            3,344       3,023      3,269      1,807      3,079
 Brokerage and investment fees             1,916       2,211      1,376      1,606      1,327
 ATM network user fees                     1,413       1,677      1,715      1,514      1,454
 Bankcard fees                             1,744       1,924      1,874      1,898      1,894
 Gains (losses) on loans held for sale           1    (2,248)    (1,261)    (5,865)    (6,152)
 Other income                              6,257       3,827      4,265       (981)     3,944
    Total fees and other income           30,925      27,058     28,005     15,755     19,233
 Investment securities losses                -           -          -           (1)       -

 Total Non-interest Income               $30,925     $27,058    $28,005    $15,754    $19,233




                                                                                                 33
                                                                                                   33
Quarterly Non-Interest Expense Trends

                                            1Q 08      2Q 08     3Q 08     4Q 08     1Q 09
(in thousands)

Salaries and employee benefits              $42,225    $39,046   $39,728   $37,194   $33,917
Occupancy                                     7,675      6,954     6,749     7,214     7,923
Professional services                         3,763      4,531     3,246     3,644     3,136
Equipment                                     3,230      3,420     3,160     3,156     2,850
Data processing services                      4,304      4,233     4,185     3,748     4,274
Advertising and public relations              1,838      1,458     1,297     1,304     1,425
Postage and delivery                          1,727      2,058     1,626     1,931     1,575
Other loan expenses                           1,811      3,448     2,755     5,367     5,937
ORE expenses, profits and losses, net         1,242      6,394     1,825     1,547     8,360
Intangible asset amortization                 2,447      2,333     2,226     2,126     2,037
Goodwill impairment                             -      178,089       -         -         -
Restructuring and merger-related expenses       -          -         -         -         -
Other expense                                 6,300      9,264     7,504    11,380     9,344

Total Non-Interest Expense                  $76,562   $261,228   $74,301   $78,611   $80,778


                                                                                               34
                                                                                                 34
Non-Interest Expense and FTE Reductions
    $53 million reductions achieved / targeted
     – $34 million related to Republic merger (21% greater than anticipated)
     – $16 million identified during 3Q08
     – $3 million targeted in 2009 (excluding FDIC special assessment and
          additional ORE and HFS writedowns)
    1,022 FTE reduction since 2005
                                  Number of FTE at end of period

  3,500
                                          32%
              3,197
                                                 decr
                                                         ease
                               2,920
  3,000


                                                 2,502
  2,500
                                                                2,232   2,175

  2,000
              2005*             2006             2007           2008    1Q09

                                                                                35
* 2005 Proforma: 2,124 Citizens FTE + 1,073 Republic FTE                          35
Lower Expense Levels Compared to Peers

                              Non-Interest Expense / Average Assets %
         4.00%



         3.50%



         3.00%



         2.50%


         2.00%
                05
                05
                05
                05
                06
                06
                06
                06
                07
                07
                07
                07
                08
                08
                08
                08
                09
              1Q
              2Q
              3Q
              4Q
              1Q
              2Q
              3Q
              4Q
              1Q
              2Q
              3Q
              4Q
              1Q
              2Q
              3Q
              4Q
              1Q
                                              Citizens*                        Peer Median
Source: SNL Financial
                                                                                                                             36
* Citizens: 1Q05 - 3Q06 is legacy Citizens; 4Q06 is proforma for Republic merger; 2Q08 excludes goodwill impairment charge
                                                                                                                               36
Diversified Loan Portfolio
    At March 31, 2009

                            Total Portfolio                                    Commercial Real Estate
      ($ in millions)                                        ($ in millions)
                                                                                         By Type

                                                                                               Owner
                                                                                              Occupied
                                                                                                $953
                        Commercial                                                              32%
                                                                                                                  Land Hold
                                                                                  Income
                          $2,394                                                                                     $54
                                                                                 Producing
                           29%                                                                                       2%
                                                                                   $1,558
                                               Commercial                           53%
                                                                                                                   Land
                                                                                                   Constr.
                                               Real Estate                                                         Devpt.
                                                                                                    $258
                                                 $2,944                                                             $121
    Indirect                                                                                         9%
                                                                                                                     4%
   Consumer                                       34%
      $802
                                                                                        By Collateral
       9%
                                                                                                           Owner
                                                                                                          Occupied
                                                                                                               Retail
                                                                                                  10%
                                                                                        12%
                        Home                                                                                $967
                                                                                                               Office
                                 Residential
                        Equity                                                                           5% 33%
                                  Mortgage                                                                        Warehouse/
                        $1,145                                                   13%                              Industrial
                                   $1,208                                                                    9%
                         13%                                                                                      Multi-Family
Other Direct
                                    14%
 Consumer                                                                                                         Residential
   $260
                                                                                                                  Medical
    3%
                                                                                  20%                             Other (<5% )
                                                                                                   30%
                                                                                                                                 37
                                                                                                                                   37
Commercial Loan Concentration and
Auto Related Exposure Are Small
                Loan Concentrations as of 3-31-09 (by NAICS Code)

                 1%
                        8%
                2%
          2%                                                        Real Estate
         2%
                                                                    Manufacturing
                                                                    Contractors
           3%
                                                                    Wholesale Trade
          6%                                                        Retail Trade
                                               48%
                                                                    Health Services
           6%
                                                                    Travel & Food
                                                                    Transportation/Warehousing
            6%                                                      Agriculture
                                                                    Finance & Insurance
                   8%
                                                                    Other Services
                             8%

  We define exposure as manufacturers and tier one suppliers with revenue
  from auto >25% vs. most banks of >50%
  Auto industry loans accounted for only 8.4% of total commercial outstandings
  Auto industry exposure accounted for 9.9% of total commercial loan exposure
                                                                                           38
                                                                                             38
Commercial & Consumer Loans
     5 Year Trends

                      Commercial Loans                                                     Consumer Loans
(in millions)                                                     (in millions)
                                                                      4,500
    6,000
                                         $5,654 $5,567                                            $4,106
                                                         $5,339
                                $5,126                                                                     $3,847
                                                                      4,000
    5,000
                                                                                                                $3,536 $3,416
                                                                      3,500

    4,000                                                             3,000
                                                                                  $2,504 $2,526
                                                                      2,500
                $2,890 $3,090
    3,000
                                                                      2,000

    2,000                                                             1,500

                                                                      1,000
    1,000
                                                                        500

         0
                                                                           0
                2004 2005 2006 2007 2008 1Q09                                     2004 2005 2006 2007 2008 1Q09
                                                                                     Indirect
                    Commercial Real Estate
                                                                                     Direct (primarily home equity)
                    Commercial & Industrial                                                                                     39
                                                                                     Mortgage
                                                                                                                                  39
Commercial Portfolio

                                     Quarterly Trends
(in millions)
                            $5,828              $5,774
                                      $5,805
  6,000          $5,654                                   $5,567
                                                                    $5,339
                             592       522       538
                  574                                       441
                                                                      433
  5,000                               1,009
                            1,016                1,000      967
                  997                                                 953
  4,000
                                      1,570      1,533
                            1,567                          1,556
                 1,526                                               1,558
  3,000

  2,000
                                      2,704      2,704
                            2,654                          2,602
                 2,557                                               2,394
  1,000

          0
                12-31-07    3-31-08   6-30-08   9-30-08  12-31-08   3-31-09
                           Land Hold, Land Development & Construction
                           Owner Occupied
                           Income Producing
                           Commercial & Industrial
                                                                              40
                                                                                40
Stressed Portion of CRE Portfolio
  Land Hold, Land Development and Construction Loans

                               Portfolio Overview                                                                     30-89 Day Past Due
      Small piece of overall portfolio contributing to large portion                    ($ in millions)
      of NPLs and NCOs
                                                                                            $70                                                                15.0%
      Total portfolio is down 27% from 1Q08                                                                  $65

      No new Land Hold or Land Development since January                                    $60
                                                                                                                                                               12.0%
      2007                                                                                                   11.3%
                                                                                            $50
                                                                                                                                      $44
      Less than 19% of residential development in construction                                                                                                 9.0%
                                                                                            $40                                                $36
                                                                                                                      $33                              $32
                                                            Watchlist
    ($ in millio ns)                                                                                                                           8.3%
                                                                                                                                     8.1%
                                                                                            $30
    As of 3/31/09                                          $        %                                                                                          6.0%
                                                                                                                                                       7.3%
                                                                                                                              $22
                                                                                            $20                       5.6%
    Land Hold                                  $54         $16             29%                                               4.3%                              3.0%
                                                                                            $10
    Land Development                           121            62           51%
                                                                                              $0                                                               0.0%
    Construction                               258            87           34%                               4Q07    1Q08    2Q08    3Q08      4Q08    1Q09
                                                                                    % of Total               25%     18%     12%      20%      13%     13%
       Total High Risk                         $433      $165              38%
                                                                                   CRBC 30-89 Days
       % of Total Loans                          5%

                                                                                                                     NCOs/ Avg. Loans
                                   NPLs/ Loans
                                                                                           ($ in millions)
     ($ in millions)
                                                                                                                                                              25.0%
                                                                                         $35.0
                                                                                                                             $30.9
      $120                                                                 25.0%
                                $104                                                     $30.0
                                                                                                                                              19.1%           20.0%
      $100                                                                                                                   23.7%
                                                                           20.0%
                                                                                         $25.0
                                                                                                                                              $21.1
                                                                                                                                                                        Annual
        $80                                                                                                                                                   15.0%
                       $69                                                               $20.0
                                17.5%                                      15.0%
                                                                                                                                                                       run rate
                                                                   $53
                                                         $52
                                                 $57
        $60                                                                              $15.0
                                                                                                                                                                       of 16.0%
                       12.0%                                                                                                                                  10.0%
                                                                                                                                                      $8.3
                                                        11.8%              10.0%
                                        $39                                                                          $8.3              $9.1
                                                                   12.3%
                                                10.7%                                                        $8.5
                                                                                         $10.0
        $40
                                                                                                                                                              5.0%
                                        7.4%                                                                                                          7.7%
                                                                           5.0%            $5.0              5.9%    5.6%            6.8%
        $20

                                                                                           $0.0                                                               0.0%
                                                                           0.0%
          $0
                                                                                                             4Q07    1Q08    2Q08    3Q08     4Q08    1Q09
                       4Q07     1Q08    2Q08     3Q08   4Q08       1Q09
                                                                                    % of Total                43%      47%   45%      41%     26%      23%
                                                                                                                                                                             41
% of Total             36%      41%     28%      25%    17%        12%
                                                                                    CRBC NCOs
CRBC NPLs
                                                                                                                                                                               41
Large Portion of CRE – Manageable Stress
  Income Producing and Owner Occupied

                             Portfolio Overview                                                           30-89 Day Past Due
                                                                               ($ in millions)
             Income Producing portfolio is down 1%                              $120                                                                        5.0%
                                                                                                                                        $114
             from 1Q08                                                                                                                            $102
                                                                                $100                                                    4.5%
             Owner Occupied portfolio is down 6%                                                                                                            4.0%
                                                                                                                                                  4.0%
                                                                                                  $74
             from 1Q08                                                            $80                                        $71
                                                                                                                   $67                                      3.0%
                                                                                                  2.9%
                                                                                  $60                                        2.8%
                                                                                                          $48
                                                         Watchlist                                                 2.6%
   ($ in millio ns)
                                                                                                                                                            2.0%
   As of 3/31/09                                        $        %                $40                     1.9%
   Income Producing                      $1,558       $422          27%                                                                                     1.0%
                                                                                  $20

   Owner Occupied                            953       224          24%             $0                                                                      0.0%
                                                                                                  4Q07    1Q08     2Q08      3Q08       4Q08      1Q09
      Total                              $2,511       $646          26%
                                                                           % of Total             28%      25%     35%       33%         39%       42%
      % of Total Loans                       29%                           CRBC 30-89 Days




                                    NPLs/ Loans                                                           NCOs/ Avg. Loans
    ($ in millions)                                                             ($ in millions)

                                                                                   $30.0
     $200                                                                                                                                                    4.0%
                                                                    8.0%
                                                             $183
     $180                                                                                                                                $24.8
                                                                                   $25.0
     $160                                                    7.3%
                                                                                                                                          3.9%               3.0%
                                                                    6.0%
     $140
                                                                                                                                                                          Annual
                                                                                   $20.0
     $120                                            $110
                                                                                                                                                                         run rate
                                                                                   $15.0                                                                     2.0%
     $100                                                           4.0%                                             $11.1
                                                                                                                                                                         of 1.4%*
                                              $75
       $80                                                                                                                                          $10.2
                              $64                    4.4%                                                            1.7%     $5.7
                                                                                   $10.0
       $60
                      $41                                                                                                                           1.6%     1.0%
                                              3.0%                  2.0%
                                       $36
       $40
                                                                                     $5.0                                      0.9%
                                                                                                   $2.2                                   $7.3*
                              2.5%
       $20                            1.4%                                                                  $0.8
                      1.6%                                                                                                                1.2%
                                                                                                   0.3%                                                      0.0%
         $0                                                         0.0%             $0.0
                                                                                                           0.1%
                                                                                                   4Q07    1Q08      2Q08      3Q08       4Q08      1Q09
                      4Q07    1Q08    2Q08    3Q08   4Q08    1Q09
                                                                                                                                                                                    42
% of Total            22%      25%    26%     33%    36%     43%           % of Total              11%      5%       16%        25%         31%      28%
CRBC NPLs                                                                  CRBC NCOs
                                                                                                                                                                                      42
                                                                                                                                      * Excludes $17.5 million credit write-down in 4Q08
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.
Q1 2009 Earning Report of Citizens Banking Corp.

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Q1 2009 Earning Report of Citizens Banking Corp.

  • 2. Safe Harbor Statement Discussions and statements in this presentation that are not statements of historical fact (including without limitation statements that include terms such as “will,” “may,” “should,” “believe,” “expect,” “anticipate,” “estimate,” “project”,“intend,” and “plan”) and statements regarding Citizens’ future financial and operating results, plans, objectives, expectations and intentions, are forward-looking statements that involve risks and uncertainties, many of which are beyond Citizens’ control or are subject to change. No forward –looking statement is a guarantee of future performance and actual results could differ materially. Factors that could cause or contribute to such differences include, without limitation, risks and uncertainties detailed from time to time in Citizens’ filings with the Securities and Exchange Commission. Other factors not currently anticipated may also materially and adversely affect Citizens’ results of operations, cash flows, financial position and prospects. There can be no assurance that future results will meet expectations. While Citizens believes that the forward-looking statements in this presentation are reasonable, you should not place undue reliance on any forward-looking statement. In addition, these statements speak only as of the date made. Citizens does not undertake, and expressly disclaims any obligation to update or alter any statements, whether as a result of new information, future events or otherwise, except as required by applicable law. 2 2
  • 3. Who We Are Regional Banking Structure Franchise Overview 43rd largest bank holding company in 231 Branches / 267 ATMs the U.S. ranked by assets – $13.0 billion assets and $9.1 billion deposits – Presence in 4 Midwest states Largest bank headquartered in MI – #6 deposit market share – Top 5 deposit ranking in 17 of 41 MSAs – #1 Small Business Administration lender Growing wealth management business – $1.8 billion in trust assets under administration – Record trust sales in 2008 No sub-prime, CDO or CLO exposure 3 3
  • 4. We are a Retail Community Bank Total Revenue Total Revenue By By Region Line of Business 4% 9% 5% 31% 23% 54% 32% 21% 21% East Michigan West Michigan Retail Commercial Southeast Michigan Wisconsin & Iowa Ohio Wealth Mgt. Specialty Comm. 88% from Regional Banking 4 4
  • 5. Strong Balance Sheet Immediate Credit-Related Priorities Simple, Focused Approach 5
  • 6. Key Strengths Management team with broad big bank experience Strong Strong track record of managing turnaround/workout situations in difficult operating Management environments Team Deep bench strength Capital ratios are among the highest in peer group Solid capital position to weather a prolonged credit/economic crisis Received $300 million of TARP in December 2008 Significant 2008 initiatives enacted to enhance and preserve capital include: Excess Capital – $200 million equity raise in second quarter of 2008 – Suspended common stock dividend, saving $88 million annually – Implemented new SVA/risk-adjusted incentive sales programs Strong liquidity supported by diversified funding sources Solid core deposit base, with six consecutive quarters of total deposit growth Strong Liquidity Significant untapped secured borrowing capacity Position Reduced reliance on short-term wholesale funding Excess cash at the parent company is over 7 years coverage of interest and preferred dividend payment obligations 6 6
  • 7. Key Strengths Hallmark conservative credit culture Diversified loan portfolio Most of the outsized stress was inherited from acquisitions Prudent Credit Diligently addressing credit issues Culture – Accelerated the recognition of losses – Boosted loan loss reserve levels – Use of third party servicer (PHH) for mortgage – Tightened underwriting criteria New capital available to profitably grow the balance sheet over time Key cross selling opportunities continue to exist across the retail delivery channel Favorable and the broader franchise Growth Opportunities Positioned to acquire FDIC-assisted deposit portfolios and build market share in attractive Midwest MSAs when appropriate CRBC trades at a significant discount to tangible book value and four times below that of its peers at just 0.33x Attractive CRBC is well positioned to survive a continued eroding environment Valuation CRBC represents an attractive opportunity for investors interested in a financial services company with a compelling risk/reward profile 7 7
  • 8. Significant Excess Capital Levels in Uncertain Economy Reduction due to $155 million non-cash deferred tax asset valuation allowance 16% 9.7% (TCE would have been 6.9%) 10.0% 14.5% 14.2% 9.3% 14% 8.8% 13.1% 8.7% 13.0% 9.0% 12.2% 12.1% 11.7% 11.3% 12% 8.0% 10.9% 10.8% 7.5% 7.4% 7.3% 10% 9.2% 9.0% 7.0% 6.4% 6.1% 5.9% 8% 5.8% 6.0% 5.5% 6% 5.0% 2007 1Q08 2Q08 3Q08 4Q08 1Q09* 2007 1Q08 2Q08 3Q08 4Q08 1Q09* Tier 1 Ratio Tangible Common Equity Total Risk-Based Capital Leverage Ratio Regulatory Excess Capital Minimum for over Minimum quot;Well- at 3/31/09 3/31/09* 12/31/08 9/30/08 6/30/08 3/31/08 Capitalizedquot; (in millions) Tier 1 Capital Ratio 6.00% 12.17% 12.21% 10.88% 10.80% 9.04% $ 588.7 Total Capital Ratio 10.00% 14.23% 14.49% 13.13% 13.03% 11.26% $ 403.6 Tier 1 Leverage Ratio 5.00% 9.29% 9.66% 8.76% 8.71% 7.40% $ 536.4 Tangible Common Equity to Assets 5.53% 5.75% 7.33% 6.44% 6.07% Tangible Equity to Assets 7.69% 7.88% 7.33% 7.35% 6.07% 8 * Estimate 8
  • 9. Strong Capital Ratios Compared to Peers Total Capital Ratio Tier 1 Capital 14% % 16% % .4 % .3 % % % 15 % % .4 % % 12 .3 .2 % .2 % .1 .1 14 % % .0 % .9 % 14 14 .9 12 .8 12 12 % .7 .7 14 .7 13 % .5 11 13 % % % .5 13 13 % 11 % .2 13 14% 12% % .2 .2 .0 11 .1 % .1 13 % .9 13 11 11 11 .8 11 % .3 10 % % 10 .0 12 .8 .2 12 11 10 12% 5% 10% 9. 10% 8% 8% 6% 6% 4% 4% A I ER C SQ SA FG Y n S H XS MB C LT M A I C ER MQ SA FG Y n S H B XS C LT M ia VL M B SB TC BS RB M ia VL B SB TC S BS RB FU ST TS FM B SU W ed C FU ST TS FM B SU W ed C A C C A C C CRBC has strong capital ratios Tier 1 Regulatory Capital 4% - adequacy minimum Prudent to enhance capital during uncertain 6% - well-capitalized minimum economic conditions $588.7 million excess capital over well- capitalized minimum Tier 1 as 3-31-09 9 Source: SNL Financial MRQ as of 4-24-09 9
  • 10. Strong Retail Deposit Growth 10% Growth (in millions) 10,000 $9,120 $9,052 $9,006 $8,661 9,000 $8,487 $8,302 936 1,059 1,027 793 575 575 8,000 7,000 3,460 3,446 3,566 3,455 3,343 6,000 3,597 5,000 4,000 14% Core Deposit 3,000 Growth 4,723 since 4,525 4,533 4,457 4,428 4,131 2,000 12-31-07 1,000 0 12/31/07 3/31/08 6/30/08 9/30/08 12/31/08 3/31/09 Core Deposits Retail CDs Brokered CDs Six Consecutive Quarters of Deposit Growth 10 10
  • 11. Less Reliance on Wholesale Funding Loans to Deposit Ratio Declining (in millions) 120% $10,000 $9,500 115% $9,000 110% $8,500 105% $8,000 100% $7,500 95% $7,000 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 Avg. Loans Avg. Deposits Loans/Deposits 11 11
  • 12. Diversified Funding Sources $11.3 billion Excess Short-term (Liquid) Assets Holding Company Other Long- Capital issuance further strengthens holding term Debt 1% company liquidity Short-term Sub Debt 2% Borrowings Annual holding company interest and 0.6% dividend payment obligations of FHLB approximately $35 million (1) Advances 15% Core Deposits 42% Bank Funding $4.7 billion core deposit funding (42% of total funding or 52% of total deposits) Significant untapped secured borrowing Brokered capacity Deposits 8% Minimal reliance on short-term funding High deposit market share in core legacy markets Eligible to issue FDIC-guaranteed unsecured debt up to $230 million through FDIC Retail CDs 31% Temporary Liquidity Guarantee Program (1) Excludes all time deposits 12 12
  • 13. Structural Liquidity Structural Liquidity = Deposits + LT Debt + Equity as a % of Total Assets % % 100% 98 97 % 95 % % 93 % 92 91 % 90% 88 % % 86 86 % % % % 83 82 82 82 % 80% % 77 76 70% 60% A I ER C SA SQ MG n Y S H XS B C LT M M ia VL B SB TC F BS RB FU ST TS FM B SU W ed C A C C 13 Source: SNL Financial MRQ as of 4-24-09 13
  • 14. Pre-Tax Pre-Provision Earnings Power Consistent Pre-Tax Pre-Provision Operating Earnings (1) To Handle Credit Volatility 2Q08 3Q08 4Q08 1Q09 (in millions) Net income (loss) $ (201.6) $ (7.2) $ (195.4) $ (45.1) Income tax provision (benefit) (19.4) (10.2) 99.6 (3.5) Provision for loan losses 74.5 58.4 118.6 64.0 Goodwill impairment charge 178.1 Fair-value writedown on LHFS 2.2 1.3 5.9 6.2 Fair-value writedown on ORE 5.8 0.7 0.6 8.0 Fair-value writedown on bank owned life insurance 0.6 2.9 0.2 Loss on auction rate securities repurchase 2.4 SFAS 157 mark-to-market on swaps (0.3) (2.9) 2.4 (2.4) Gain related to Visa USA shares Captive insurance impairment charge 1.1 Pre-Tax Pre-Provision Operating Earnings (1) $39.3 $40.6 $38.1 $27.3 Last 12 Months $145.3 (1) Non-GAAP measure, as defined by management, represents net income (loss) excluding income tax provision (benefit), 14 provision for loan losses, and any impairment charges (including goodwill, credit writedowns and fair-value adjustments) caused by this economic cycle. 14
  • 15. (1) Capital Stress Test Three Year Assumptions (1) Pre-Tax Pre-Provision annual earnings as noted for the next 3 years Peak industry cumulative losses applied to CRBC portfolio at 5.5% - 6%, or $550 - $600 million Results are before any management intervention of reducing assets to improve TCE and no reversal of the $155.7 million deferred tax asset (DTA) valuation allowance No growth in risk-weighted assets, no common dividends, and no offsetting tax benefits TCE will grow faster than peers as profits return due to DTA offset to tax expense Three Year Scenarios 2008 Case Case Case Actual A B C (in millions) (2) $159 $100 $125 $150 Annual Pre-Tax Pre-Provision Operating Earnings Provision Expense ($190 million net charge-offs) $282 Next 3 Years Cumulative Pre-Tax Credit Losses $525 $600 $675 % of Current Portfolio 5.8% 6.6% 7.4% 4 Year Cumulative Pre-Tax Credit Losses (incl. 2008) $807 $882 $957 % of Current Portfolio 8.9% 9.7% 10.5% 10.0% 10.0% 10.0% Tier 1 Capital Ratio at end of Year 3 12.2% 4.0% 4.0% 4.0% Tangible Common Equity Ratio end of Year 3 5.7% (1) For analytical purposes only ~ Not to be interpreted as projected or targeted performance 15 (2) Non-GAAP measure, as defined by management, represents net income (loss) excluding income tax provision (benefit), provision for loan losses, and any impairment charges (including goodwill, credit writedowns and fair-value adjustments) caused by this economic 15 cycle.
  • 16. Strong Balance Sheet Immediate Credit-Related Priorities Simple, Focused Approach 16
  • 17. Majority of Stress from Smallest Portfolio Portfolio Balances 30-89 Day Past Due ($ in millions) $10,000 12.00% $8,000 10.00% $6,000 8.00% $4,000 6.00% $2,000 4.00% $0 2.00% 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 Consumer Land Hold, Land Development & Construction 0.00% Income Producing & Owner-Occupied 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 Commercial & Industrial NCOs/ Avg. Loans (annualized) NPLs/ Loans 25.00% 18.00% 16.00% 20.00% 14.00% 12.00% 15.00% 10.00% 10.00% 8.00% 6.00% 5.00% 4.00% 2.00% 0.00% 0.00% 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 1Q07 2Q07 3Q07 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 17 Total Portfolio % 1717
  • 18. Diversified Granular Commercial Portfolio Total Commercial Portfolio at 3/31/09 < $5 $5 - $10 Loan size category: million million > $10 million Total Total (millions) $ 4,103 $ 776 $ 460 $ 5,339 # of loans 12,672 111 30 12,813 Average loan size $324,000 $6,988,000 $15,345,000 $417,000 < $5 million $5-$10 million >10 million 13% 8% 21% 32% 41% 23% 60% 36% 29% 9% 10% 8% 10% C&I Small Business LH, LD & Construction Income Producing Total C&I includes $232 million of ABL Owner Occupied 18 18
  • 19. Diversified Granular Commercial Portfolio Total Commercial Portfolio at 3/31/09 Total # of Average Relationship Size (millions) Relationships Relationship > $20 million $275 9 $30,534,000 $10 - $20 million $709 56 $12,668,000 $5 - $10 million $1,028 148 $6,947,000 $1 - $5 million $2,071 987 $2,098,000 < $1 million $1,255 6,407 $196,000 Total $5,339 7,607 $702,000 19 19
  • 20. Manageable Watch List (Accruing) Accruing Commercial Watch List at 3/31/09 < $5 $5 - $10 Loan size category: million million > $10 million Total Total (millions) $ 1,067 $ 193 $ 30 $ 1,291 # of loans 2,015 27 2 2,044 Average loan size $530,000 $7,162,000 $14,865,000 $631,000 < $5 million Loan Size Category $ outstanding (millions) 400 900 800 350 700 300 # of loans 600 250 500 200 400 150 300 100 200 50 100 0 0 C&I Small Business LH, LD & Income Producing Owner Occupied Construction 20 20
  • 21. Manageable Delinquencies Commercial Delinquencies at 3/31/09 < $5 $5 - $10 > $10 Loan size category: million million million Total Total (millions) $ 147 $ 33 $- $ 180 # of loans 305 5 - 310 Average loan size $482,000 $6,661,000 - $581,000 < $5 million Loan Size Category 60 100 90 $ outstanding (millions) 50 80 70 40 # of loans 60 30 50 40 20 30 20 10 10 0 0 C&I Small Business LH, LD & Construction Income Producing Owner Occupied 21 21
  • 22. Manageable Nonperforming Loans Commercial Nonperforming Loans at 3/31/09 < $5 $5 - $10 Loan size category: million million > $10 million Total Total (millions) $ 253 $ 27 $ 40 $ 320 # of loans 653 4 3 660 Average loan size $387,000 $6,744,000 $13,235,000 $484,000 < $5 million Loan Size Category 90 160 $ outstanding (millions) 80 140 70 120 60 # of loans 100 50 80 40 60 30 40 20 20 10 0 0 C&I Small Business LH, LD & Construction Income Producing Owner Occupied 22 22
  • 23. Loss Mitigation and Workout Teams 50 FTE focused on commercial loan loss mitigation – Centralized and upgraded CRE portfolio management team (total 22 FTE) – Focused on servicing performance (age of appraisals, lot release schedules, rent roll updates, construction costs, guarantor liquidity affirmed with current financials) – Expanded special loans workout team (total 28 FTE) Continued internal analysis of auto-related exposure by widening focus to communities that could be negatively impacted – Conducted 1-on-1 meetings with largest exposure pass credit clients to help them navigate through the economic crisis – Learned that clients are prepared to handle 30% - 40% less revenue to survive the long-term Michigan economic challenges 23 23
  • 24. High Performing Consumer Portfolio Avg. Avg. Loan Avg. Refreshed At March 31, 2009 $ millions Size LTV FICO Residential Mortgage $1,208 $185,800 70% 682 Home Equity 1,145 37,400 < 85% 735 Indirect 802 21,400 715 Other Direct 260 11,900 702 Total Consumer $3,416 % of Total Loans 39% Recently refreshed portfolio FICO scores Strong historical delinquency performance 1.5% annual net charge-off rate in 2008 Home Equity: – 76% seasoned 24 months – no brokered – < 30% is 2006 and 2007 vintage – Approximately 47% in 1st lien position 24 24
  • 25. Strong Balance Sheet Immediate Credit-Related Priorities Simple, Focused Approach 25
  • 26. Focus #1: Stay Client Focused Despite the decline in credit demand during the 1st quarter, we – Extended $160 million of new commercial loans – Renewed over $275 million of commercial loans – Approved $180 million of consumer loans Expanded SBA lending initiatives – Citizens is the #1 SBA lender in Michigan Continue to lend responsibly based on creditworthiness of the borrower – while not lowering our lending standards and in fact tightening them in some cases Continue investment in our communities 26 26
  • 27. Focus #2: Strategic Planning Know who we are – Primarily a retail and small business bank – High client retention – Strong branch model Understand our portfolio – Where are our risks? – How do we manage for them appropriately? What do we want the bank to look like? – Build support, tracking, measurements, incentives around that – How do we get there? 27 27
  • 28. Focus #3: Protect and Manage Liquidity Be aggressive, but not top of the market – We’d rather grow deposits from our footprint, our clients Pick our spots – Where we can grow with less margin impact and a better return on advertising spend, we will focus there – Understand impact of our strategy – might move some core into time Balance liquidity strategy within overall strategy 28 28
  • 29. Focus #4: Manage Expenses Expenses are rising – FDIC Insurance Costs – Benefits – Non Accrual Loans Be wary of expense diets – Short term fixes often unsustainable Build new ways of delivering to client into strategic planning such as – In branch image capture – Mortgage outsourcing 29 29
  • 30. Why Buy CRBC Solid capital and Tangible Common Book Value of $5.41 per share liquidity levels Competent team Price/Tangible Book % in place 248.7 250 Forward looking 204.5 200 182.2 credit priorities 159.3 159.1 150 132.7 132.3 129.0 Simple, focused 100 approach 68.3 38.4 37.9 50 32.7 27.5 19.3 0 A I ER C SQ SA FG Y S H XS B C LT M M VL B SB TC BS RB FU ST TS FM B SU W C A C C 30 Source: SNL Financial as of 4-24-09 30
  • 31. Appendix 31 31
  • 32. Quarterly Financial Performance & Trends 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 (in millions) Net interest income $88.3 $87.6 $87.3 $85.7 $76.9 Provision 30.6 74.5 58.4 118.6 64.0 Total fees and other income 30.9 27.1 28.0 15.8 19.2 Noninterest expense 76.6 261.2 74.3 78.6 80.8 Income tax provision 0.9 (19.4) (10.2) 99.6 (3.5) Net income (loss) $11.1 $ (201.6) $ (7.2) $ (195.4) $ (45.1) Net income (loss) attributable to $11.1 $ (201.6) $ (18.9) $ (195.6) $ (49.3) common shareholders Core operating earnings $12.7 $ (22.0) $ (5.7) $ (194.0) $ (43.8) 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 Earnings per common share (diluted) $0.15 $ (2.53) $ (0.20) $ (1.56) $ (0.39) Core ROTE% 6.5% -10.9% -2.4% -81.5% -17.8% Core ROTA% 0.40% -0.71% -0.18% -6.19% -1.43% Net Interest Margin 3.12% 3.11% 3.09% 3.03% 2.73% 32 Note: Core operating earnings exclude the effects of restructuring and merger related expenses and amortization of core deposit intangibles, net of tax. 32
  • 33. Quarterly Non-Interest Income Trends 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 (in thousands) Service charges on deposit accounts $11,466 $12,036 $12,254 $11,714 $10,268 Trust fees 4,784 4,608 4,513 4,062 3,419 Mortgage and other loan income 3,344 3,023 3,269 1,807 3,079 Brokerage and investment fees 1,916 2,211 1,376 1,606 1,327 ATM network user fees 1,413 1,677 1,715 1,514 1,454 Bankcard fees 1,744 1,924 1,874 1,898 1,894 Gains (losses) on loans held for sale 1 (2,248) (1,261) (5,865) (6,152) Other income 6,257 3,827 4,265 (981) 3,944 Total fees and other income 30,925 27,058 28,005 15,755 19,233 Investment securities losses - - - (1) - Total Non-interest Income $30,925 $27,058 $28,005 $15,754 $19,233 33 33
  • 34. Quarterly Non-Interest Expense Trends 1Q 08 2Q 08 3Q 08 4Q 08 1Q 09 (in thousands) Salaries and employee benefits $42,225 $39,046 $39,728 $37,194 $33,917 Occupancy 7,675 6,954 6,749 7,214 7,923 Professional services 3,763 4,531 3,246 3,644 3,136 Equipment 3,230 3,420 3,160 3,156 2,850 Data processing services 4,304 4,233 4,185 3,748 4,274 Advertising and public relations 1,838 1,458 1,297 1,304 1,425 Postage and delivery 1,727 2,058 1,626 1,931 1,575 Other loan expenses 1,811 3,448 2,755 5,367 5,937 ORE expenses, profits and losses, net 1,242 6,394 1,825 1,547 8,360 Intangible asset amortization 2,447 2,333 2,226 2,126 2,037 Goodwill impairment - 178,089 - - - Restructuring and merger-related expenses - - - - - Other expense 6,300 9,264 7,504 11,380 9,344 Total Non-Interest Expense $76,562 $261,228 $74,301 $78,611 $80,778 34 34
  • 35. Non-Interest Expense and FTE Reductions $53 million reductions achieved / targeted – $34 million related to Republic merger (21% greater than anticipated) – $16 million identified during 3Q08 – $3 million targeted in 2009 (excluding FDIC special assessment and additional ORE and HFS writedowns) 1,022 FTE reduction since 2005 Number of FTE at end of period 3,500 32% 3,197 decr ease 2,920 3,000 2,502 2,500 2,232 2,175 2,000 2005* 2006 2007 2008 1Q09 35 * 2005 Proforma: 2,124 Citizens FTE + 1,073 Republic FTE 35
  • 36. Lower Expense Levels Compared to Peers Non-Interest Expense / Average Assets % 4.00% 3.50% 3.00% 2.50% 2.00% 05 05 05 05 06 06 06 06 07 07 07 07 08 08 08 08 09 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q Citizens* Peer Median Source: SNL Financial 36 * Citizens: 1Q05 - 3Q06 is legacy Citizens; 4Q06 is proforma for Republic merger; 2Q08 excludes goodwill impairment charge 36
  • 37. Diversified Loan Portfolio At March 31, 2009 Total Portfolio Commercial Real Estate ($ in millions) ($ in millions) By Type Owner Occupied $953 Commercial 32% Land Hold Income $2,394 $54 Producing 29% 2% $1,558 Commercial 53% Land Constr. Real Estate Devpt. $258 $2,944 $121 Indirect 9% 4% Consumer 34% $802 By Collateral 9% Owner Occupied Retail 10% 12% Home $967 Office Residential Equity 5% 33% Mortgage Warehouse/ $1,145 13% Industrial $1,208 9% 13% Multi-Family Other Direct 14% Consumer Residential $260 Medical 3% 20% Other (<5% ) 30% 37 37
  • 38. Commercial Loan Concentration and Auto Related Exposure Are Small Loan Concentrations as of 3-31-09 (by NAICS Code) 1% 8% 2% 2% Real Estate 2% Manufacturing Contractors 3% Wholesale Trade 6% Retail Trade 48% Health Services 6% Travel & Food Transportation/Warehousing 6% Agriculture Finance & Insurance 8% Other Services 8% We define exposure as manufacturers and tier one suppliers with revenue from auto >25% vs. most banks of >50% Auto industry loans accounted for only 8.4% of total commercial outstandings Auto industry exposure accounted for 9.9% of total commercial loan exposure 38 38
  • 39. Commercial & Consumer Loans 5 Year Trends Commercial Loans Consumer Loans (in millions) (in millions) 4,500 6,000 $5,654 $5,567 $4,106 $5,339 $5,126 $3,847 4,000 5,000 $3,536 $3,416 3,500 4,000 3,000 $2,504 $2,526 2,500 $2,890 $3,090 3,000 2,000 2,000 1,500 1,000 1,000 500 0 0 2004 2005 2006 2007 2008 1Q09 2004 2005 2006 2007 2008 1Q09 Indirect Commercial Real Estate Direct (primarily home equity) Commercial & Industrial 39 Mortgage 39
  • 40. Commercial Portfolio Quarterly Trends (in millions) $5,828 $5,774 $5,805 6,000 $5,654 $5,567 $5,339 592 522 538 574 441 433 5,000 1,009 1,016 1,000 967 997 953 4,000 1,570 1,533 1,567 1,556 1,526 1,558 3,000 2,000 2,704 2,704 2,654 2,602 2,557 2,394 1,000 0 12-31-07 3-31-08 6-30-08 9-30-08 12-31-08 3-31-09 Land Hold, Land Development & Construction Owner Occupied Income Producing Commercial & Industrial 40 40
  • 41. Stressed Portion of CRE Portfolio Land Hold, Land Development and Construction Loans Portfolio Overview 30-89 Day Past Due Small piece of overall portfolio contributing to large portion ($ in millions) of NPLs and NCOs $70 15.0% Total portfolio is down 27% from 1Q08 $65 No new Land Hold or Land Development since January $60 12.0% 2007 11.3% $50 $44 Less than 19% of residential development in construction 9.0% $40 $36 $33 $32 Watchlist ($ in millio ns) 8.3% 8.1% $30 As of 3/31/09 $ % 6.0% 7.3% $22 $20 5.6% Land Hold $54 $16 29% 4.3% 3.0% $10 Land Development 121 62 51% $0 0.0% Construction 258 87 34% 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 % of Total 25% 18% 12% 20% 13% 13% Total High Risk $433 $165 38% CRBC 30-89 Days % of Total Loans 5% NCOs/ Avg. Loans NPLs/ Loans ($ in millions) ($ in millions) 25.0% $35.0 $30.9 $120 25.0% $104 $30.0 19.1% 20.0% $100 23.7% 20.0% $25.0 $21.1 Annual $80 15.0% $69 $20.0 17.5% 15.0% run rate $53 $52 $57 $60 $15.0 of 16.0% 12.0% 10.0% $8.3 11.8% 10.0% $39 $8.3 $9.1 12.3% 10.7% $8.5 $10.0 $40 5.0% 7.4% 7.7% 5.0% $5.0 5.9% 5.6% 6.8% $20 $0.0 0.0% 0.0% $0 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 % of Total 43% 47% 45% 41% 26% 23% 41 % of Total 36% 41% 28% 25% 17% 12% CRBC NCOs CRBC NPLs 41
  • 42. Large Portion of CRE – Manageable Stress Income Producing and Owner Occupied Portfolio Overview 30-89 Day Past Due ($ in millions) Income Producing portfolio is down 1% $120 5.0% $114 from 1Q08 $102 $100 4.5% Owner Occupied portfolio is down 6% 4.0% 4.0% $74 from 1Q08 $80 $71 $67 3.0% 2.9% $60 2.8% $48 Watchlist 2.6% ($ in millio ns) 2.0% As of 3/31/09 $ % $40 1.9% Income Producing $1,558 $422 27% 1.0% $20 Owner Occupied 953 224 24% $0 0.0% 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 Total $2,511 $646 26% % of Total 28% 25% 35% 33% 39% 42% % of Total Loans 29% CRBC 30-89 Days NPLs/ Loans NCOs/ Avg. Loans ($ in millions) ($ in millions) $30.0 $200 4.0% 8.0% $183 $180 $24.8 $25.0 $160 7.3% 3.9% 3.0% 6.0% $140 Annual $20.0 $120 $110 run rate $15.0 2.0% $100 4.0% $11.1 of 1.4%* $75 $80 $10.2 $64 4.4% 1.7% $5.7 $10.0 $60 $41 1.6% 1.0% 3.0% 2.0% $36 $40 $5.0 0.9% $2.2 $7.3* 2.5% $20 1.4% $0.8 1.6% 1.2% 0.3% 0.0% $0 0.0% $0.0 0.1% 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 42 % of Total 22% 25% 26% 33% 36% 43% % of Total 11% 5% 16% 25% 31% 28% CRBC NPLs CRBC NCOs 42 * Excludes $17.5 million credit write-down in 4Q08