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Working with designers
When building a startup, designer needs 
prove to be at the same time indispensable, 
urgent, and often, a pain in the a**. 
From our experience of choosing between 
outsourcing and in-house designers and 
handling a designer teams on a daily basis, 
we came up with these advice to help you 
work in a creative and peaceful atmosphere. 
Enjoy!
The (almost) impossible 
dilemma 
outsourcing 
vs 
in-house
#1 Reason pro outsourcing 
freelance and 
agencies are 
cheaper.
#2 Reason pro outsourcing 
designers needs are intermittent 
Logo, graphic ID Website V2 That small stuff you tried 
to do yourself
#3 Reason pro outsourcing 
greater ability to choose among 
different styles and genres
but wait… 
can it be that simple?
here’s why we rule for in-house
#1 Reason pro in-house 
a design team will enable you to 
iterate to find your market fit (yes, it 
implies a smart product design)
for instance
Frontapp, v1
Frontapp, v2
Frontapp, v3 
building a collaborative inbox required a lot of tests, beta-users 
feedback and UX science.
#2 Reason pro in-house 
it places the whole 
company in a 
pixel-perfect 
attitude: attention 
to detail, quality 
in execution.
for instance
that’s a 
regular 
job offer
that’s a 
pixel-perfect 
job offer
#3 Reason pro 
in-house 
A beautiful product is the tip of the 
iceberg: all teams inside the company 
feel motivated by compliments on a 
design made by their teammates.
look at us all proud of our beautifully-designed hoodie 
(yep, that’s a designer sitting on the throne)
once you have 
your own design team, 
you need to handle it
dos & don’ts 
when working with a design team
Don’t be the annoying plumber client 
Do not dictate your designers what they should do specifically. They 
are the ones who know better what solutions would fit your 
problems. Just like a plumber knows best how to fix a leak.
for instance
I thought I could make an 
infographics. 
Designers do infographics.
Don’t let designer only do design 
Designers should be implicated 
on other tasks than strictly 
product or graphic design. Their 
creative minds can be a strong 
asset on other topics, such as 
management or marketing (just 
like a rational developer’s mind 
can be an asset on more creative 
topics).
for instance
We were looking for a way to encourage our teams 
to collaborate more. We were using Slack but it 
wasn’t enough: the idea to build our own virtual 
currency for ‘thankyous’ - called the Briqs - came 
from our design team. Today, we even have our own 
online shop!
Don’t leave a designer alone 
Designers need to be 
challenged and 
brainstorm a lot. If 
you can’t hire several 
designers yourself, 
think of joining a 
shared office and 
have designers in the 
same room, or 
encourage sharing 
their work on 
Dribbble.
Don’t interrupt a designer 
that’s what our designers posted on their door
Do let designers have a creative 
environment that inspires them 
even if it’s messy or outside the office
Don’t say things like: 
‘Come on, it will only take two minutes’ 
‘I would even do it myself…’ 
‘Can’t you just use Paint?’ 
That shall go straight to the 
Friday-night’s-beers jar
Do work in sprints: 
Set goals each 1 or 2 weeks so that your designers can 
organize themselves freely in that timeframe. 
Creativity comes and 
goes: you can’t force 
them to be productive 
every hour. Half a day 
a week should be used 
for self-learning and 
exploration.
Do have backlog tasks in stock 
If a designer is stuck 
on a task you asked 
him/her to do, suggest 
to do something else 
(preferably low priority 
and low boredom).
for instance
build a visual ID for a future event, paint a wall in your 
office, improve social media covers…
the perfect 
toolbox for people working with 
designers
Trello is a perfect project management tool if 
your work in sprints. We use 1 board per project 
and have a specific board for design.
UXPin is a great mockup tool that has 
collaborative and advanced features. At 
eFounders, we follow 2 rules: ‘everything that’s 
integrated shall be designed’ and ‘everything 
that’s designed shall be mockuped’.
We use invision for prototyping. 
The tool enables us easily build 
dynamic mockups.
All files are gathered in shared folders, for 
each of our projects. We use the enterprise 
solution Google Drive (as part of the 
Google apps suite).
Good tools make good workers. 
invest in a good computer, good software, and if needed, a graphic tablet.
Thank you! 
We are eFounders, startup studio. 
@efounders 
! 
slides made with love by 
@alexd 
@griveau 
@vanierrachel

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Startups • Working with designers

  • 2. When building a startup, designer needs prove to be at the same time indispensable, urgent, and often, a pain in the a**. From our experience of choosing between outsourcing and in-house designers and handling a designer teams on a daily basis, we came up with these advice to help you work in a creative and peaceful atmosphere. Enjoy!
  • 3. The (almost) impossible dilemma outsourcing vs in-house
  • 4. #1 Reason pro outsourcing freelance and agencies are cheaper.
  • 5. #2 Reason pro outsourcing designers needs are intermittent Logo, graphic ID Website V2 That small stuff you tried to do yourself
  • 6. #3 Reason pro outsourcing greater ability to choose among different styles and genres
  • 7. but wait… can it be that simple?
  • 8. here’s why we rule for in-house
  • 9. #1 Reason pro in-house a design team will enable you to iterate to find your market fit (yes, it implies a smart product design)
  • 13. Frontapp, v3 building a collaborative inbox required a lot of tests, beta-users feedback and UX science.
  • 14. #2 Reason pro in-house it places the whole company in a pixel-perfect attitude: attention to detail, quality in execution.
  • 16. that’s a regular job offer
  • 18. #3 Reason pro in-house A beautiful product is the tip of the iceberg: all teams inside the company feel motivated by compliments on a design made by their teammates.
  • 19. look at us all proud of our beautifully-designed hoodie (yep, that’s a designer sitting on the throne)
  • 20. once you have your own design team, you need to handle it
  • 21. dos & don’ts when working with a design team
  • 22. Don’t be the annoying plumber client Do not dictate your designers what they should do specifically. They are the ones who know better what solutions would fit your problems. Just like a plumber knows best how to fix a leak.
  • 24. I thought I could make an infographics. Designers do infographics.
  • 25. Don’t let designer only do design Designers should be implicated on other tasks than strictly product or graphic design. Their creative minds can be a strong asset on other topics, such as management or marketing (just like a rational developer’s mind can be an asset on more creative topics).
  • 27. We were looking for a way to encourage our teams to collaborate more. We were using Slack but it wasn’t enough: the idea to build our own virtual currency for ‘thankyous’ - called the Briqs - came from our design team. Today, we even have our own online shop!
  • 28. Don’t leave a designer alone Designers need to be challenged and brainstorm a lot. If you can’t hire several designers yourself, think of joining a shared office and have designers in the same room, or encourage sharing their work on Dribbble.
  • 29. Don’t interrupt a designer that’s what our designers posted on their door
  • 30. Do let designers have a creative environment that inspires them even if it’s messy or outside the office
  • 31. Don’t say things like: ‘Come on, it will only take two minutes’ ‘I would even do it myself…’ ‘Can’t you just use Paint?’ That shall go straight to the Friday-night’s-beers jar
  • 32. Do work in sprints: Set goals each 1 or 2 weeks so that your designers can organize themselves freely in that timeframe. Creativity comes and goes: you can’t force them to be productive every hour. Half a day a week should be used for self-learning and exploration.
  • 33. Do have backlog tasks in stock If a designer is stuck on a task you asked him/her to do, suggest to do something else (preferably low priority and low boredom).
  • 35. build a visual ID for a future event, paint a wall in your office, improve social media covers…
  • 36. the perfect toolbox for people working with designers
  • 37. Trello is a perfect project management tool if your work in sprints. We use 1 board per project and have a specific board for design.
  • 38. UXPin is a great mockup tool that has collaborative and advanced features. At eFounders, we follow 2 rules: ‘everything that’s integrated shall be designed’ and ‘everything that’s designed shall be mockuped’.
  • 39. We use invision for prototyping. The tool enables us easily build dynamic mockups.
  • 40. All files are gathered in shared folders, for each of our projects. We use the enterprise solution Google Drive (as part of the Google apps suite).
  • 41. Good tools make good workers. invest in a good computer, good software, and if needed, a graphic tablet.
  • 42. Thank you! We are eFounders, startup studio. @efounders ! slides made with love by @alexd @griveau @vanierrachel