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Improving the Patient
                Hand-off Process
eDoclist
Patient Hand-offs for Healthcare Providers
www.edoclist.com
Improving the Patient Hand-off
                   Process
1.   “Hand-off” Overview

2.   Understanding the needs for of an Effective Standardized
     Hand-off

3.   Patient Safety Associated with the Hand-off Process

4.   Key Components of an Effective Standardized Hand-off

5.   The Hand-off Environment and Best Practices

6.   How eDocList.com can improve efficiency and patient care.

7.   eDocList.com features

8.   Our Promise to our customers
1. What is a Hand-off?

 A clinical hand-off is the temporary transfer of care
  and responsibility from the primary (outgoing)
  physician to the covering (oncoming) physician
 Verbal and written handoffs are customary and
  necessary in order to relay vital information about the
  patient and their anticipated needs
2. Understanding the need for an
Effective Standardized Hand-off

 An effective Hand-off process is vital for several
   reasons
 Multiple physicians participate in the care of each patient. Proper
   communication is imperative.
 Communication failures during the hand-off process often lead to
   uncertainty in decisions on patient care
 An ineffective hand-off process could result in patient discharge
   delays, duplicate tests and compromised patient safety
 Increased hand-offs with reduced resident work hours
3. Patient Safety associated with the
Hand-off Process.


Transfers of care have been identified as an important
cause of adverse clinical outcomes

Improving hand-offs is a national patient safety goal

Most unanticipated adverse events are caused by
communication breakdowns
4. Crucial Aspects of an Effective
Standardized Handoff

 Patient Identifiers Name/ Record Number/Location

 Severity of illness

 Working problem list

 Intervention on anticipated problems

 Tests and consults pending

 Code Status

 History pertinent to immediate problems
5. The Hand-off Environment and Best
Practices

 Interruptions are common and unavoidable, but can be
  obstacles to an accurate and precise hand-off. Take the time to
  go to a quiet place and be uninterrupted during your hand-off

 The Hand-off is a two way street. Effective Two-Way
  Communication that is Clear and Accurate is necessary in
  order to „close the loop‟ on proper patient care.
6. How eDocList can improve efficiency
and Patient Care

 Intuitive and user friendly
     When compared with other sign out methods, eDocList is simple
      and intuitive

 Time and Cost Savings
     The ease of maintaining the list means more time for patient care
     Time savings mean cost savings, making eDocList.com an
      affordable investment for your institution.
    Accessible:
    eDocList.com is accessible online on any computer with internet
    access, which affords residents the option to access their patient data
    remotely.
7. eDocList.com Features


 100% HIPPA compliant with industry standard encryption

 Unlimited number of services per group account

 Powerful, easy to use patient hand-off list

 Fully customizable and easy on-line setup

 Phone and email support to guide you through customization

                   Click here for a free trial
8. Our Promise at eDocList.com
   To provide you with the necessary tools you need to improve the logistics of your patient
    management system.

   Enable you to provide personalized patient care, and create an environment for improved
    efficiency and less room for human error.

   Offer a real-time tracking system with a streamlined, efficient, and easy-to-use interface.

   provide world class service to each and every customer.

   continually research new and innovative methods to improve eDocList performance and provide
    our customers with the latest technology and tools to comply with new industry guidelines

   Provide you with the peace of mind that your patient data is safe, secure and 100% HIPAA-
    Compliant

                                      Please contact us today !

                                            248-325-8615

                              KMJ Health Solutions, Inc./eDoclist.com

                                     http://www.edoclist.com/

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For Slideshare Final

  • 1. Improving the Patient Hand-off Process eDoclist Patient Hand-offs for Healthcare Providers www.edoclist.com
  • 2. Improving the Patient Hand-off Process 1. “Hand-off” Overview 2. Understanding the needs for of an Effective Standardized Hand-off 3. Patient Safety Associated with the Hand-off Process 4. Key Components of an Effective Standardized Hand-off 5. The Hand-off Environment and Best Practices 6. How eDocList.com can improve efficiency and patient care. 7. eDocList.com features 8. Our Promise to our customers
  • 3. 1. What is a Hand-off?  A clinical hand-off is the temporary transfer of care and responsibility from the primary (outgoing) physician to the covering (oncoming) physician  Verbal and written handoffs are customary and necessary in order to relay vital information about the patient and their anticipated needs
  • 4. 2. Understanding the need for an Effective Standardized Hand-off  An effective Hand-off process is vital for several reasons  Multiple physicians participate in the care of each patient. Proper communication is imperative.  Communication failures during the hand-off process often lead to uncertainty in decisions on patient care  An ineffective hand-off process could result in patient discharge delays, duplicate tests and compromised patient safety  Increased hand-offs with reduced resident work hours
  • 5. 3. Patient Safety associated with the Hand-off Process. Transfers of care have been identified as an important cause of adverse clinical outcomes Improving hand-offs is a national patient safety goal Most unanticipated adverse events are caused by communication breakdowns
  • 6. 4. Crucial Aspects of an Effective Standardized Handoff  Patient Identifiers Name/ Record Number/Location  Severity of illness  Working problem list  Intervention on anticipated problems  Tests and consults pending  Code Status  History pertinent to immediate problems
  • 7. 5. The Hand-off Environment and Best Practices  Interruptions are common and unavoidable, but can be obstacles to an accurate and precise hand-off. Take the time to go to a quiet place and be uninterrupted during your hand-off  The Hand-off is a two way street. Effective Two-Way Communication that is Clear and Accurate is necessary in order to „close the loop‟ on proper patient care.
  • 8. 6. How eDocList can improve efficiency and Patient Care  Intuitive and user friendly  When compared with other sign out methods, eDocList is simple and intuitive  Time and Cost Savings  The ease of maintaining the list means more time for patient care  Time savings mean cost savings, making eDocList.com an affordable investment for your institution. Accessible: eDocList.com is accessible online on any computer with internet access, which affords residents the option to access their patient data remotely.
  • 9. 7. eDocList.com Features  100% HIPPA compliant with industry standard encryption  Unlimited number of services per group account  Powerful, easy to use patient hand-off list  Fully customizable and easy on-line setup  Phone and email support to guide you through customization  Click here for a free trial
  • 10. 8. Our Promise at eDocList.com  To provide you with the necessary tools you need to improve the logistics of your patient management system.  Enable you to provide personalized patient care, and create an environment for improved efficiency and less room for human error.  Offer a real-time tracking system with a streamlined, efficient, and easy-to-use interface.  provide world class service to each and every customer.  continually research new and innovative methods to improve eDocList performance and provide our customers with the latest technology and tools to comply with new industry guidelines  Provide you with the peace of mind that your patient data is safe, secure and 100% HIPAA- Compliant Please contact us today ! 248-325-8615 KMJ Health Solutions, Inc./eDoclist.com http://www.edoclist.com/