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SOCIAL MEDIA-BE CLOSER TO CIVIC
Savica Pop Toneva, Managing Director Httpool
WHO AM I?
            • More about me you will
              find if you
              – Scan the QR Code
                 • Install QR Code Reader on
                   Your mobile device
WHAT IS “SOCIAL MEDIA”
• Merriam Webster Dictionary: forms of electronic
  communication (as Web sites for social networking
  and micro blogging) through which users create
  online communities to share information, ideas,
  personal messages, and other content (as videos)
• A new way of communicating
• Sharing of media: films, photos, music & ideas
• “people to people” activities
SOCIAL MEDIA IS ABOUT…
• Allowing people to share ideas, opinions, and
  insights rather than just communicating one-way
• Dialog
• Social media include things such as blogs, wikis,
  discussion boards, Facebook, MySpace, YouTube,
  Twitter…
• Listening
• Be accessible, self-awareness
• Transparent
SOCIAL MEDIA IS ABOUT
COMMUNICATING AND INTERACTION
GENERAL OVERVIEW
• Over the last 10 years – social media in politics went
  from basically nothing to being everything
• Replaces one-sided, one-way communications
• Replacing old methods of communicating with
  constituents
• Social Media platforms used by politicians
• The effects on elections
IMPACTS OCCURRING DUE TO TREND
• Blogs
   – Get a pulse of the voters
   – See emotional side of constituents
• Facebook
   – People/Voters use media sites such as Facebook to gather
     political information
   – Increased Youth Vote and Political Involvement
   – Excellent tool for two-way communication
   – Provides a way to personalize politicians
• Twitter
   – Provides real time feedback between politicians and voters
   – Provides a way to personalize politicians
BENEFITS OF SOCIAL MEDIA IN POLITICS
• Connection with politicians on an intimate level
• Quick way to communicate new information
• Identifying target audience and tracking their
  opinions
• Strong viral effect
BUT BEFORE YOU JUMP INTO SOCIAL
MEDIA ASK YOURSELF:

• What do we need to achieve?
• Which audiences are important for this?
• Where are those audiences online; which platforms
  are they using?
• Do those platforms & tools fit with the kind of
  content we have or can create?
• Can we sustain what we start?
POTENTIAL FOR FUTURE TREND
• Politicians will be communicating via Facebook as the
  primary way to reach their constituents.
• Old methods of communicating such as mailers and
  phone calls are obsolete.
• Social Media Platform will allow voters to express
  their concerns in real-time such on perspective votes
  coming up.
HOW TO STAY COMPETITIVE?
• Monitor blogs and websites for and provide
  feedback.
• Once a Twitter or Facebook Page is created, keep it
  up-to-date.
• Inflect personality on through social media sites.
• Reach of the constituents via the social media
  platforms with common sense.
CASE 1 – 2008 OBAMA ELECTION
• Used social media to create unique relationships with
  supporters
• Realized the importance of harnessing the power of
  social media.
• Using social media is a lot cheaper than traditional
  conventional methods.
• Able to communicate with politicians at real time.
• Politicians can show a more personal side through the
  Facebook and Twitter pages.
• Politicians can get a real pulse of how their constituents
  think.
CASE 1 – 2008 OBAMA ELECTION
• First politician to effectively use social media tools in
  a successful election
• Used Facebook, MySpace and Twitter to create large
  database of supporters
CASE 1 – 2008 OBAMA ELECTION
                   • Outcome = social media
                     helped Barack Obama
                     increase interaction and
                     engage with voters to
                     spread his campaign
                     message giving him an
                     advantage in the 2008
                     presidential election
CASE 2 – OFFICIAL GAZETTE OF RM(JP SLUZBEN
VESNIK)
• July 2012 start with a Facebook fan page
• Posts about the company
    –   History
    –   Welcome page
    –   Videos
    –   Books published
    –   E-services
•   Information on a daily level (1-2 posts)
•   Communication within a minute
•   Twitter profile
•   YouTube Chanel
CONCLUSION - BE CLOSER TO CIVIC
• Develop a Facebook Profile
   – Add new content continuously
   – Always respond to posts
• Join the Twitter conversation
   – Involve yourself in Twitter
   – Follow others
• Communicate with your Audience
   – Create a blog and speak “loud” about your ideas
• Involve multi-media
   – Use Flickr/YouTube to upload photos/videos
SOURCE: HTTP://WWW.YOUTUBE.COM/WATCH?V=9DTTTB-NJGK
THANK YOU!
Savica Pop Toneva
Twitter: @ksavica
Facebook:. www.facebook.com/savica.kusakatski

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eDemocracy2012 Savica Pop Toneva Social_media-closer_to_the_civic

  • 1. SOCIAL MEDIA-BE CLOSER TO CIVIC Savica Pop Toneva, Managing Director Httpool
  • 2. WHO AM I? • More about me you will find if you – Scan the QR Code • Install QR Code Reader on Your mobile device
  • 3. WHAT IS “SOCIAL MEDIA” • Merriam Webster Dictionary: forms of electronic communication (as Web sites for social networking and micro blogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos) • A new way of communicating • Sharing of media: films, photos, music & ideas • “people to people” activities
  • 4. SOCIAL MEDIA IS ABOUT… • Allowing people to share ideas, opinions, and insights rather than just communicating one-way • Dialog • Social media include things such as blogs, wikis, discussion boards, Facebook, MySpace, YouTube, Twitter… • Listening • Be accessible, self-awareness • Transparent
  • 5. SOCIAL MEDIA IS ABOUT COMMUNICATING AND INTERACTION
  • 6. GENERAL OVERVIEW • Over the last 10 years – social media in politics went from basically nothing to being everything • Replaces one-sided, one-way communications • Replacing old methods of communicating with constituents • Social Media platforms used by politicians • The effects on elections
  • 7. IMPACTS OCCURRING DUE TO TREND • Blogs – Get a pulse of the voters – See emotional side of constituents • Facebook – People/Voters use media sites such as Facebook to gather political information – Increased Youth Vote and Political Involvement – Excellent tool for two-way communication – Provides a way to personalize politicians • Twitter – Provides real time feedback between politicians and voters – Provides a way to personalize politicians
  • 8. BENEFITS OF SOCIAL MEDIA IN POLITICS • Connection with politicians on an intimate level • Quick way to communicate new information • Identifying target audience and tracking their opinions • Strong viral effect
  • 9. BUT BEFORE YOU JUMP INTO SOCIAL MEDIA ASK YOURSELF: • What do we need to achieve? • Which audiences are important for this? • Where are those audiences online; which platforms are they using? • Do those platforms & tools fit with the kind of content we have or can create? • Can we sustain what we start?
  • 10. POTENTIAL FOR FUTURE TREND • Politicians will be communicating via Facebook as the primary way to reach their constituents. • Old methods of communicating such as mailers and phone calls are obsolete. • Social Media Platform will allow voters to express their concerns in real-time such on perspective votes coming up.
  • 11. HOW TO STAY COMPETITIVE? • Monitor blogs and websites for and provide feedback. • Once a Twitter or Facebook Page is created, keep it up-to-date. • Inflect personality on through social media sites. • Reach of the constituents via the social media platforms with common sense.
  • 12. CASE 1 – 2008 OBAMA ELECTION • Used social media to create unique relationships with supporters • Realized the importance of harnessing the power of social media. • Using social media is a lot cheaper than traditional conventional methods. • Able to communicate with politicians at real time. • Politicians can show a more personal side through the Facebook and Twitter pages. • Politicians can get a real pulse of how their constituents think.
  • 13. CASE 1 – 2008 OBAMA ELECTION • First politician to effectively use social media tools in a successful election • Used Facebook, MySpace and Twitter to create large database of supporters
  • 14. CASE 1 – 2008 OBAMA ELECTION • Outcome = social media helped Barack Obama increase interaction and engage with voters to spread his campaign message giving him an advantage in the 2008 presidential election
  • 15. CASE 2 – OFFICIAL GAZETTE OF RM(JP SLUZBEN VESNIK) • July 2012 start with a Facebook fan page • Posts about the company – History – Welcome page – Videos – Books published – E-services • Information on a daily level (1-2 posts) • Communication within a minute • Twitter profile • YouTube Chanel
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  • 20. CONCLUSION - BE CLOSER TO CIVIC • Develop a Facebook Profile – Add new content continuously – Always respond to posts • Join the Twitter conversation – Involve yourself in Twitter – Follow others • Communicate with your Audience – Create a blog and speak “loud” about your ideas • Involve multi-media – Use Flickr/YouTube to upload photos/videos
  • 22. THANK YOU! Savica Pop Toneva Twitter: @ksavica Facebook:. www.facebook.com/savica.kusakatski