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Ch 12 setting product strategy santos suarez
1. TOP 10 Learning Concepts
Ch:12 Setting Product Strategy
Jeanna Marie Santos-Suarez
May 2012
http://jeannasantossuarez.blogspot.com/
2. Pls. follow these guidelines
1. Use this powerpoint template.
2. Change bottom logo to your website.
3. Upload in your blog. Put link in Facebook.
4. Select a slide from Kotler handouts as basis for
question.
5. Follow this 2 component sequence for each of the
top 10 concepts: (Concept, Concept Examples which
may be 1 or more slides)
*** Concept example is a required component.
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
3. To strategize for a product :
Know Components to an Attractive Market
Offering
5 Product Levels that Add Customer Value
Understand Product Relationships by knowing :
6 Product Hierarchies
Product Systems and Mixes
Product Line Analysis
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
4. To strategize for a product :
Product Mix Pricing
What is the Fifth P?
Why emphasize on packaging
What are the Objectives of Packaging?
4 Label Functions
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
5. Concept 1 :
Must Consider Three Components
when making Market Offerings
Value-based prices
Attractiveness
of the market
offering
Product Services
features mix and
and quality quality
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
6. Concept 1 :
An Offering is attractive if :
the product has features and quality
that the customer needs
Value-based prices
Attractiveness
of the market
offering
Product Services
features mix and
and quality quality
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
7. Concept 1:
An Offering is attractive if :
the product is combined with the
appropriate and quality service
Value-based prices
Attractiveness
of the market
offering
Product Services
features mix and
and quality quality
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
8. Concept 1:
An Offering is attractive if:
the product has is priced according
to the value it gives
Value-based prices
Attractiveness
of the market
offering
Product Services
features mix and
and quality quality
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
9. Concept 2:
There are 5 Product Levels that add
to Customer Value
C
u
Potential
Product
V
Augmented s
Expected
Product a
Product
t
l
Basic o
Product u
m
Core e
Benefit e
r
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
10. Concept 2:
1st Level:
Core Benefit – the need
being addressed
C
Potential u
Augmented Product V
Product s
Expected a
Product t
Basic l
Product o
u
Core m
Benefit e
e
Healthy Teeth r
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
11. Concept 2:
2nd Level:Basic Product – the
translation of the core benefit
C
Potential u
Augmented Product V
Product s
Expected a
Product t
Basic l
Product o
u
Core m
Benefit e
toothpaste e
Healthy Teeth r
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
12. Concept 2:
3rd Level:Expected Product –
delivers expected attributes
C
Potential u
Augmented Product V
Product s
Expected a
Product t
l
Basic o
Product
Fluoride
u
m
Core e
Benefit toothpaste e
Healthy Teeth r
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
13. Concept 2:
4th Level:Augmented Product –
delivers attributes beyond
expectations
C
Potential u
Augmented Product V
Product s
Expected a
Product t
Whiter teeth
l
Basic o
Product
Fluoride
u
m
Core e
Benefit toothpaste e
Healthy Teeth r
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
14. Concept 2:
5th Level:
Potential Product –
encompasses all possible
augmentations
Whiter, 24 hr
protection, for
sensitive teeth etc.
C
Potential
u
Product
V
Augmented s
Product a
Expected t
Product l
Whiter teeth
Basic o
Product Fluoride
u
m
Core e
Benefit toothpaste e
Healthy Teeth r
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
15. Concept 3:
Product Hierarchy – relationship
of a product to other products
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
16. Concept 3: (using the toothpaste example)
Need Family – the core need
To be Healthy
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
17. Concept 3:
Product Family – all product
classes that can satisfy the
core need
Nutrition, cleanliness
To be Healthy
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
18. Concept 3:
Product Class – group of
products that has the same
function
Products for Hygiene
Nutrition, cleanliness
To be Healthy
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
19. Concept 3:
Product Line – group of products
that perform a similar function,
customer groups, outlets, channels,
prices
ORAL Hygiene
Products for Hygiene
Nutrition, cleanliness
To be Healthy
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
20. Concept 3:
Product Type – group of items
sharing one of several possible
forms of the product
whitening Toothpaste
Toothpaste
Products for oral Hygiene
Nutrition, cleanliness
To be Healthy
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
21. Concept 3:
Item – a distinct unit
distinguishable by size, price,
appearance etc.
50 Ml Colgate 24-hr
Whitening Toothpaste
whitening Toothpaste
Toothpaste
Products for oral Hygiene
Nutrition, cleanliness
To be Healthy
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
22. Concept 4:
Product Systems and Mixes
Product system
Product mix
Product assortment
Depth
Length
Width
Consistency
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
23. Concept 4:
Product System – group of
diverse but related items
Product system Toothpaste, Shampoo,
soap
Product mix
or Product assortment
Depth
Length
Width
Consistency
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
24. Concept 4:
Product Mix – set of all
products and items
Product system Palmolive
Shampoo, Colgate
Product mix Toothpaste, Palmolive
Cleanser, Colgate
or Product assortment Toothbrush
Depth
Length
Width
Consistency
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
25. Concept 4:
Depth of a Product Mix – how
many variants
Product system
Product mix
or Product assortment
Depth
Length
Width
Consistency
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
26. Concept 4:
Length of a Product Mix –
total number of items
Product system
Product mix
or Product assortment
Depth
Length
Width
Consistency
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
27. Concept 4:
Width of a Product Mix – how
many different product lines
Product system
Product mix
or Product assortment
Depth
Length
Width
Consistency
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
28. Concept 4:
Consistency of a Product Mix –
how closely related the product
lines are
Product system
Product mix
or Product assortment
Depth
Length
Width
Consistency
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
37. Concept 7:
What is the Fifth P?
Packaging, sometimes called the fifth P, is
all the activities of designing and producing
the container for a product.
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
38. Concept 8:
Factors Contributing to the
Emphasis on Packaging
Self-service
Consumer affluence
Company and Brand Image
Innovation Opportunity
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
39. Concept 8:
Self-Service – so customers would
know info about the product even
without any person present
Self-service
Consumer affluence
Company and Brand Image
Innovation Opportunity
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
40. Concept 8:
Consumer Affluence –
customers are willing to pay for
better packages
Self-service
Consumer affluence
Company and Brand Image
Innovation Opportunity
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
41. Concept 8:
Company and Brand Image –
contribute to instant
recognition
Self-service
Consumer affluence
Company and Brand Image
Innovation Opportunity
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
42. Concept 8:
Innovation Opportunity –
innovative packaging help
improve sales
Self-service
Consumer affluence
Company and Brand Image
Innovation Opportunity
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
43. Concept 9:
Packaging Objectives
Identify the brand
Convey descriptive and persuasive
information
Facilitate product transportation and
protection
Assist at-home storage
Aid product consumption
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
44. Concept 10:
Functions of Labels
Identifies
Grades
Describes
Promotes
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
45. Concept 10:
Identifies - Tool used to identify the
product and differentiate it among
other products
Identifies
Grades
Describes
Promotes
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
46. Concept 10:
Grades - Indicates the level
Ex. Grade a, b, or c
Identifies
Grades
Describes
Promotes
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
47. Concept 10:
Describes how the product is
used, what it contains etc.
Identifies
Grades
Describes
Promotes
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
48. Concept 10:
Promotes - Serves as an ad to
promote through attractive
graphics
Identifies
Grades
Describes
Promotes
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
49. Summary: Top 10 Concepts of Setting Product Strategy
To strategize for a product :
Know Components to an Attractive Market
Offering
Value pricing + Service + Product Quality
5 Product Levels that Add Customer Value
From Core Benefit to Potential Product
Understand Product Relationships by knowing :
6 Product Hierarchies
Need Family to Item
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
50. Summary: Top 10 Concepts of Setting Product Strategy
To strategize for a product :
Product Systems and Mixes
Know factors of product mixes
Product Line Analysis
Sales Promotion and Sales Volume Matrix
Product Mix Pricing
Prices depend on strategy
What is the Fifth P?
Packaging!
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
51. Summary: Top 10 Concepts of Setting Product Strategy
To strategize for a product :
Why emphasize on packaging
Self-service to Innovation Opportunity
What are the Objectives of Packaging?
From Brand Identification to Aiding in Product
Consumption
4 Label Functions
Identifies, Grades, Describes and Promotes
http://jeannasantossuarez.blogspot.com/
Reference : Philip Kotler’s, Marketing Management, 13th Edition
52. TOP 10 Learning Concepts
Ch:12 Setting Product Strategy
Jeanna Marie Santos-Suarez
May 2012
http://jeannasantossuarez.blogspot.com/
53. For the annotated and
illustrated guide to this
assignment, refer to…
http://www.slideshare.net/josephdeungria
/translating-and-personalizing-kotler
http://jeannasantossuarez.blogspot.com/